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Think You Found a Bargain? Check This Before You Buy
Summer sales are a great excuse to grab a bargain, but scammers know that too. Fake online shops, misleading ads, phony discount codes, and convincing delivery messages can easily turn an irresistible deal into an expensive mistake. Deal hunters are attractive targets because urgency and excitement can override caution.…
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How to Fix Fortnite Error ESP-DIST-001 When Bitdefender is Installed
A patch for this issue is already available in Bitdefender version 27.0.60.341. This update eliminates the need to manually create firewall exceptions for Fortnite and is being rolled out automatically to Bitdefender users over the next few days. https://www.bitdefender.com/consumer/support/answer/134023/
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Inquiry: Upcoming Bitdefender features for unpatched/older systems
My device is old, and I rely entirely on Bitdefender Premium Security for its protection. Given Microsoft's recent warnings about the serious risks of delaying updates due to the daily accumulation of security vulnerabilities, are there any new features coming to Bitdefender to enhance the protection of outdated systems…
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Be very careful, this bypassed all security - Google Play Protect Service
This made it's way onto my Android I have tons of security everything is completely up to date and this managed to get on my phone pretending to be the play store asking for my email password it was pretty convincing fortunately it set of alarm bells and led me too it
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Multiple Subscriptions in Bitdefender Central. Different renewal dates
Hi, I have noticed that there are 2 separate subscriptions in my Bitdefender Central. The renewal dates are different but the packs are the same? I wanted to talk with Bitdefender but there are no direct contact numbers. Could someone please help?
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Feature Request: Bitdefender VPN Extension for Seamless Browser Integration
After reviewing various Bitdefender products and finding their capabilities outstanding, I am now focusing on Bitdefender VPN. It is available both as part of the Bitdefender antimalware suite and as a standalone product. I think Bitdefender should create extensions for Chrome, Firefox, and Microsoft Edge Chromium. This…
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Unable to install Bitdefender Total Security
Forgive me if I do not use the correct terms as I am Dutch. When I try and open the installation file of Total Security as an administrator, nothing happens, except there is a message on my screen: flow.bitdefender.net is trying to save something Can someone please help
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Why does the Bitdefender Central app show that my device is inactive?
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UI: Resizable Window + Make text size bigger and more
This feature request was posted 12 years ago: https://community.bitdefender.com/en/discussion/30538/resizable-interface It makes sense. Bitdefender's interface accessibility is terrible and poorly designed. I've been using this product since 2013 and there's little to no improvement in UI and UX design. The texts are too…
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Please consider adding support for running Bitdefender in Safe Mode.
My computer was infected with ransomware that rebooted Windows into Safe Mode before starting the encryption process. Because Bitdefender was not running in Safe Mode, it was unable to detect or block the attack. I believe support for Safe Mode protection would significantly improve resilience against this type of…
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Firewall blocks: obk.exe, vulnerability.scan.exe, seccenter.exe. Impossible to whitelist.
Hello, If someone already had the similar issue, I would be grateful for shared solutions without suggestion of reinstalling Bitdefender (since I have a lot of custom firewall rules). All the SafePay outgoing connections are blocked with error = ERR_NETWORK_ACCESS_DENIED(138), that means my firewall in alert mode blocks…
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Bug: Alert mode repeatedly asks to allow same unchanged application
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
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Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
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[Total Security][Firewall] File modified triggered without obvious modification
At present Firewall is showing that files are modified and wants to connect when the file is not ( at least on disk, checked with hashes ). Either an update was pushed that introduced an issue or I have a very stealthy in memory rootkit that is changing all sort of things on the fly and not stepping on disk and Bitdefender…
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Why is Bitdefender VPN disconnecting on a Windows PC without reconnecting?
Why would Bitdefender VPN keep disconnecting on a Windows PC and not reconnect? I do not have any other VPN apps on my machine.
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"Your subscription has expired" notification
I get this message but my subscription doesn't expire for 3 more months. "Your subscription has expired". Don't burden your memory with passwords. Renew now for 33% less!
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Feature request (from Kaspersky product)
I randomly created a Kaspersky account to check the features integrated into the Kaspersky product, which can be considered as feedback for the Bitdefender product. 1) AntiBanner & AdBlocker: This feature blocks ads and protects privacy on main web browsers such as Chrome, Edge, and Firefox (for the time being, until it…
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Chrome browser does not work properly with Bitdefender VPN
Hello. Lately, I've been having a problem with the Chrome browser on Windows. When I'm connected to the VPN, searches in particular take a long time—about 40 seconds—and I get the message "This site can't be reached." However, immediately after this screen, the expected results load normally. Is there any way we can fix…
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Product version differs between two machines after update
Hello, I'm currently running Bitdefender Total Security on two different Windows 11 PC. One of the machines is quite old, the other one is much more recent. I updated Bitdefender on the two PC manually (using right click on the icon > update). After updating both machines, I can see the threat database version number is…
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PC app store malware
My Bitdefender Total security did not catch or stop it which blosck PC access. Support was interesed but no follow up. Dangerous. The only solution was to set my Winn 11 pc to a day earlier. How to prevent such attacks? MW
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Sistema apresenta BSOD (APC_INDEX_MISMATCH - 0x00000001) com o processo EPSecurityServ
Descrição do Problema: Sistema Windows 10/11 (build 26100) começou a apresentar telas azuis com o código de erro APC_INDEX_MISMATCH (0x00000001). Análise Técnica: Ao analisar o arquivo de despejo de memória (dump) com o WinDbg, foi possível identificar que o processo ativo no momento da falha era o EPSecurityServ.exe,…
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Checking other email clients OTHER than ONLY Gmail and Outlook
Ok, I don't sign up for discussions often. I just don't - but I feel I need to do so here. I have searched and know this topic has been discussed at various points in time and then… goes away. So I am reviving it - and maybe adding a twist. All cards on the table, I do like most things about Bitdefender. Has it prevented…
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Fake Shopping Ads on Snapchat: What Bitdefender Labs Found
Bitdefender Labs recently spotted a series of suspicious shopping ads on Snapchat promoting newly registered websites offering massive discounts on products ranging from shoes and handbags to electric bikes and bonsai trees. If you've ever stopped scrolling because an ad promised 80% off or a deal that looked too good to…
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How Scammers Leveraged SpaceX IPO Hype to Target Investors
Bitdefender Labs recently investigated an eight-month campaign that used SpaceX, Elon Musk, artificial intelligence, and investment hype to lure potential investors through SMS messages, social media ads, emails, webinars, and phone calls. If you've ever seen an ad promising exclusive access to a major IPO, an AI-powered…
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Bitdefender is malfunctioning
i uninstalled b.d. on win 11 pro , but i started it's auto reinstallation after the restart, then u used this: tool to uninstall it in the safe mod as Admin . The initial uninstallation of Bitdefender completed with errors. To address this, I first ran the official Bitdefender Uninstall Tool, and immediately after that, I…
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Bitdefender VPN stats graph shows wrong day
Hi everyone, Today is Saturday July 4th but it shows as Thursday in the stats graph, when I hover my mouse over Monday in the stats graph it shows as Wednesday July 1. It shows the date correctly, Wednesday was indeed July 1 but it shows it as Monday instead of Wednesday in the stats graph. I have bitdefender VPN version…
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Relating to Digital Footprint - links to my email
Hi All, I was very pleased to read this in a BD email: "….Most users discover 200+ services linked to their email, including ones they forgot about. Ready for a quick check? Connect your email now to see your full Digital Footprint and take control of your privacy….". Upon clicking on the link furnished, however, I found…
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Scan Logs - I read various posts about this...
I ran a full scan that supposedly removed a trojan on my computer. Upon the scan finishing I could see the log. I went back in to see the log but that actually started a new scan which I terminated. The only scan I see now is for the terminated full scan. Is there no way to see a scan prior to the last one? I looking under…
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Bitdefender VPN Windows Service - set to 'Disabled'?? (Error)
This has been happening for a while but I wanted to go ahead and ask to see if someone could help to clarify whether this is "normal" behavior or to be expected. Basically, the VPN Host Service: bdvpnservice_1 has had a Startup Type of 'Disabled' for a while now and whenever I try to change it to anything else, this error…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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How can I view some Sport on SBS (Australia) when the website knows I am using a VPN?
I am in NZ and trying to view some sport on SBS in Australia. I have tried the 6 different locations in Aus but the site knows I am using the VPN. Is there a way I can get around this issue?