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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender and Scuderia Ferrari HP Partnership extension celebrated in style
On Thursday, November 6th, Bitdefender celebrated a remarkable milestone: 24 years of innovation, protection, and technological excellence. Just one day later, the party continued as the company unveiled the Ferrari SF-23 car right in front of its Bucharest headquarters, marking the official extension of its multi-year…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Notice-malware not detected?
I have a Notice that pops up every minute or two telling me: 13 Viruses Detected! / from eroronf.co.in / Your browser is infected! Action required! The message disappears after about 5 seconds. Clicking on the popup Notice loads Safari and attempts to go to a phishing page. This is blocked by BitDefender. I ran a Full…
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Install ultimate over a total security wont work
Im renewing my subscription of Total security with Ultimate Security and when i run the install file it wont progress thru to the install page just disappears and reverts back to the normal back to windows page
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VPN and connecting to WiFi
Probably dumb question but I have just installed Premium Bitdefender on my 3 devices as I am currently travelling and the local Wi-Fi I have been using at my hotel kept saying it was unsafe. Question: under Settings, my VPN is showing as connected; do I still need to turn on Wi-Fi which is still the unsafe network and…
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Funcționare defectuoasă
Bună!Mă confrunt cu următoarea problemă: fără a plasa o comandă, app.google play blochează aplicația în uz și afișează o reclamă aleatorie?!?Vă rog să mă ajutați cu sfaturi sau metode de rezolvare!?!Vă mulțumesc anticipat pentru înțelegere și ajutor! Hello! I am facing the following problem: without making an order…
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Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
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What are your hobbies? Tell us what do you do for fun
Someone once said that life begins at the end of your comfort zone. Whenever we start exploring and try new things, we encourage growth. We are driven by our passions and desire to succeed in life and I think we should never stop challenging ourselves. A hobby is usually defined as any enjoyable leisure activity that we…
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False Positive on Path of Exile (WeGame Release)
I was playing Path of Exile on WeGame client and the game freezes. The game is seemingly being falsely flagged by Bitdefender's ATD. The game is obtained and downloaded from official sources. Affected files: WeGameApps\rail_apps\流放之路(511)\PathOfExile_x64.exe
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Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
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Is VPN included with my "Antivirus Plus" subscription?
Is VPN included with my "Antivirus Plus" subscription?
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Unnamed Thread
Hi to all, I hope you guys have a great day. As you can see in the picture, this problem doesn't need an explanation. What is causing this issue? Is this a new threat that Bitdefender hasn't encountered before? In any case, why can't Bitdefender find the program or process name? Can I find it manually?
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Why is Bitdefender Central telling me my PC is not protected when it is?
I keep getting a message to say my PC is not protected. I try to update the protection, but it stalls. I then run an analysis and my PC tells me that Bitdefender is working. Any ideas?
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Why doesn't Bitdefender allow you to choose which drive it is installed to?
Why doesn't Bitdefender allow you to choose which drive it is installed to?
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Why is it that my browser hasn't got its location not showing when vpn is engaged?
My browser used to show its new VPN location "i.e. Manchester" now it's showing my real location like Toronto I think it's linking to my new location but why would it now show my original location?
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Bitdefender turn off by itself leaving me unprotected
Many times per week, I get the popup message "Turn ON your virus protection" by Windows Security. When I check in my Toolbar Hidden Icons, Bitdefender is not there at that moment. And then, it reappear or I have to start it (turn it on) again from the Start button. What good does it do if I pay a software to protect me and…
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Subscription Refund
Hi, I accidentally added an anti virus plus subscription to my current central account which I already have total security on. The subscription was suppose to be added to my other central account. So I just brought another anti virus plus subscription and added it to the correct central account. I want a refund for the one…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Hello, About every second day or so, I keep getting a message,"RESTART TO UPGRADE".
Thank you
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Why does it say the extension for SecurePass is not trusted by chrome?
I went to install extension but chrome flagged it as not trusted?
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Activating on my Samsung S23Ultra Android and on my Mac Book Pro was EASY
I just finished having a look at my Bitdefender subscriptions and took a few minutes to activate the subscriptions that I totally forgot I had. It was incredibly easy and straightforward. Having that extra buffer gives one peace of mind that is invaluable today in a climate of a tsunami of spam and scam emails, calls and…
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Mobile security and VPN out of Sync
MY Mobile Security app thinks my VPN is disconnected when it is active. when it tries to "fix it" it appear active in mobile security but turns off in the VPN APP
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difficile de choisir!
salut comment allez-vous! 3 compte Bitdefender j'adore😁 simultanement .Cordialement
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Does Bitdefender Free clean at boot-up?
For the first and only time, I saw a strangely generic block of white text when booting up my Windows 11 Lenovo laptop. It read along the lines of the linked post, but was laid out with slightly different text. Still along the rather generic lines of "your" so-and-so "antivirus" is cleaning. Is this a legitimate part of…
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Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
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bitdefender ask me to disable the secure dns option in edge
Bitdefender ask me to disable the secure DNS option in edge (for the reason that the edge browser uses the DNS of my isp which might not be secure) and recommends me to use bitdefender vpn instead. I have a bitdefender licence with only 200 mega of traffic included so i cannot rely on that. So i checked the dns of my isp…
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Microsoft Office Proffesional Pro 2013 Edition- Nu pot adauga in profilul Work executabilele
Bună ziua, Am nevoie de ajutor pentru a adăuga toate aplicații în profilul Work Bitdefender. Microsoft Office: Word (WINWORD.EXE) și Excel (EXCEL.EXE). Momentan, doar EXCELCNV.EXE apare. ChatGPT Desktop App: doresc să adaug aplicația pentru a nu fi acceptata in acelasi profil.. Am încercat să rulez Bitdefender ca…
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alerte permanente
bonjour à l'ensemble de la communauté, voici le message que je trouve en permanence lorsque j'ouvre la notification, conduite à tenir ? msedge.exe a tenté d'établir une connexion à sync.adotmob.com en s'appuyant sur un certificat expiré. Nous avons bloqué la connexion afin de protéger vos données car les sites web doivent…
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How to check the status of a ticket
Hello, I submitted a support ticket and received a ticket number but I am cannot find a place where I can check the status of my ticket. I checked the Central portal but no luck. Thanks.
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Is Remini APK Premium 2025 Safe to Use on Android?
Hi everyone, I recently found Remini APK Premium 2025 a modded version of the AI photo enhancer with all features unlocked. Before installing, I wanted to ask: can such modified APKs contain hidden malware or trackers that Bitdefender might detect? Has anyone tested similar apps or checked their permissions for security…
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Macbook Pro VPN Autoconnect Failure
Having set all parameters in Settings so that the VPN will launch and connect upon my MacBook Pro start up, the VPN launches but fails to connect. I have to connect manually every time. Is there a fix for this? It is rather annoying to provide the option yet it does not function. Thanks!
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i've been using duck duck go for a long time with bitdefender and it recently has acted up.
i get this error for all web addresses Hmmm… your Internet access is blocked Firewall or antivirus software may have blocked the connection. Any suggestions?