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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Bitdefender and Scuderia Ferrari HP Partnership extension celebrated in style
On Thursday, November 6th, Bitdefender celebrated a remarkable milestone: 24 years of innovation, protection, and technological excellence. Just one day later, the party continued as the company unveiled the Ferrari SF-23 car right in front of its Bucharest headquarters, marking the official extension of its multi-year…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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if an attacker used a suite and had physical access to cpu and can talk via network to you
what would u do
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How to download a file from github if bitdefender blocks it?
Its about a home media player via ugreen nas. I would like to install jellyfin via docker on my nas and found, that my samsung tv has no app in the store. I tried to download a jellyfin installer for my samsung tv (plex started to want money …) and bitdefender blocks the download. if i continue the download - i just…
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how to remove unwanted virus/ malware
Bit Defender has blocked multiple attempts to access my system from sync.pmbmonetize.liv I do not know what it is but one blog suggested it to be a trojan. Does anyone know what it is, is it cause for concern and how do I get rid of it. Thanks in advance thehandwerker
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Av.test.org lost performance!
During September and October 2025, among the 16 security products for home users using their default settings, Bitdefender lost performance!
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BitDefender Won't Quit or Uninstall on Macbook Air
Hi. I just subscribed to BitDefender for my PC and Mac. Unfortunately, my browser began to freeze on the Mac so I attempted to restart it but could not because BitDefender wouldn't quit. I tried to uninstall BidDefender by opening the BitDefender Uninstall icon. An "uninstall error" occured. Any thoughts on how to remove…
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🧠 Possible Smart App Control Interference in AV-Comparatives Performance Tests
Hello Bitdefender Team and Community, I’d like to share a technical observation that might be affecting how Bitdefender — and potentially other security products — are being evaluated in AV-Comparatives’ performance tests, especially since the lab switched from PCMark to the UL Procyon Benchmark Suite as the measurement…
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'erroneous' notifications of virus detection
I have done a system scan and remove 4 infections. rebooted the windows PC but I am still getting these 'erroneous' notifications of virus detection. How can stop these? Thanks in advance.
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HSBC App Blocking Bitdefender
Recently my HSBC banking app will not open saying that I have to remove Bitdefender as its a security risk to the app. Any solution?
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Allow Browser extension popup
I have a browser extension for making a youtube video play in picture-in-picture mode. However I think Bitdefender blocks this picture-in-picture as I get a Windows notification sound and no popup. How can I check and/or resolve this?
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Wildcard IP addresses and IP sorting
I'm not sure if this is already available, but I am having to block numerous attempts to attack my systems from the same group of IP addresses; octet 0 is ****** (******.b.c.d) and octet 1 is YYY (a.YYY.c.d) so it would be ******.YYY.c.d. Is it possible to implement a global rule for the firewall such that it covers…
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Blocked country codes on Call Blocking removes itself
Good Day everyone, I have been monitoring and noticing that whenever I try to add country code to the list of call blocking, the country code is there for a while and after say 1-2 hours, when you check back, the country code is missing from the lists from the BMS for android. So far I have tried reinstalling the…
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I used to had an family suscription and I buyed a better one now i cant activate the new one
I used to have a family subscription, and I bought the improved one, but now that it has expired, it tells me that I am already on another one ,it will not let me have the new one. What should I do?
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Unable to use Bitdefender Antivirus - chronic restart message - Mac
For the last month I am unable to get past the error message "Restart Device - Your device needs a restart to apply the recent settings changes". MacBook Pro M4 2025 running first Sequoia 15.7, now Tahoe 26.1. Dozens of restarts leading nowhere. Finally uninstalled all Bitdefender apps (AV and VPN) using macCleaner Pro,…
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Verbesserung: Fensterhandling
Es wäre schön, wenn einige Bitdefender Fenster in denen Listen erscheinen, z.B. die Quarantäne Ansicht vergrößerbar wären damit man alle Spalten mit deren Inhalten auf einen Blick erfassen kann.
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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How do i know if my device plugged to be scanned?
By the FORCE! How do i know its scanned and be able to open explorer.exe cleanly? I understand the terminology of the virus ability to spread via hardware connection and initation the communication between computer and device. How do i force the device to be scanned firstly before loading the explorer.exe?
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Task Scheduler?
Why can't i use it execlusively on my own terms rather than depending on Agent's ability to schedule the inconvient timings? plus also wanted to execute the task scheduler to this bitdefender; why can't i do this?
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Systpenhservice.exe - this is acting like malware and I cannot delete it
I discovered that an executable file, syntpenhservice.exe has frequently been running on my computer and seems to be causing my computer to reboot. Apparently this is a driver is and it is a 64bit Synaptics Pointing Enhance Service, but I don't even have a device like this on my computer. I spent months trying to find this…
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How do I work around a bug with Security?
Bit Defender will not let me log in. Fresh install of Windows, nothing has been put on it. Fully updated. I log into Bitdefender central, download Bitdefender, and install it. It does the assessment and directs me to create an account. Clicking this opens a page to create an account and Sign In on the bottom left. I click…
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change and renew
I currently subscribe to Bitdefender Ultimate Security Plus and want to move to Bitdefender Premium Security and extend my subscription. How do I accomplish?
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Bitdefender version 27.0.54.272 issue with windows 10 security center
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keeping my files and apps. I then after updating windows installed the latest version of bitdefender version 27.0.54.272, this version seems to have an issue with the windows 10 security center. It shows "status…
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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Suspicious WhatsApp Verification-Code Request – Potential Account Takeover Attempt
Summary of the Incident I received a WhatsApp message from the above number claiming to be an acquaintance and stating they were competing for a place in an online training program. They stated that I would receive a 5-digit code via WhatsApp or SMS and asked me to forward it to them so they could “send it to their…
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Persistent pop-up "Set as office network"
After installation, I consistently get a Bitdefender pop-up from the system tray asking me to set my wifi network as office network. I click "Not my office network", but next time I log in, the same pop-up occurs. How do I stop this annoying feature?
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Install without Internet
I clicked a link in a fake mail by mistake on my MacBook. I turned off Internet immediately and now I want to install Bitdefender on in without turning Internet on. I have a Total Security subscription. Ive tried to install by copying installation file and also the apps in the app folder from my other Mac through an usb…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Blocking apps from the camera/mic
Hello, I get messages that pop up saying some system process is using the camera/mic. Then I look into it and there's stats icon, that the device is active, how users rate it and then a chance to delete it. Please change the first button, in the list, to a toggle for allowing the device to operate with that application.…
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There is a recurring problem: an error in the camera's protection, as shown in the image.
What caused the problem? I clicked "Fix" and it was fixed. But the same problem keeps occurring periodically.
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Bitdefender total security install log in
Hi everyone, I've uninstalled bitdefender total security using the bitdefender removal tool, then downloaded the latest version from central version 27.0.55.279. When installed it had logged my account in automatically, I did not have to sign in to the app with my account log in and password like I always had to do before.…
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Help with What Version of Bitdefender to Buy
I purchased Bitdefender Premium Security (Individual) and after installing found out it only covers 2 email addresses. I have 5 email addresses which I require coverage for. What should I upgrade too? I cannot find out how many email addresses each version covers as this is not clear on the website. There are only two…