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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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scammers using Bitdefender domain
I recently received a bogus email that used the Bitdefender domain. noreply_community@bitdefender.com How is this possible ? I would expect BD to be very secure.
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Help! I cannot enable exploit protection
I try to enable it, but whenever I close the app and open it again the exploit protection is automatically set to off again. I tried running the app as administrator but it does not work.I have restarted the system. I have reinstalled Bitdefender and i still cannot enable it.
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My Bitdefender version hasn't updated to the current build though it's been available for weeks.
Hello, I just have seen that my current bitdefender version still has the second-to-last build 27.0.55.296 upgraded on December 8. On the homepage I have found that the up-to-date build 27.0.55.298 had been released on December 11 already. I always update my Bitdefender right after starting the PC with a right mouse click…
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If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged?
If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged? in case of damage in virus database or the software will it tell you that files are damaged and need to reinstall?
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Bug: clicking on "I understand the risks, take me there anyway" does nothing.
Bug: clicking on "I understand the risks, take me there anyway" does nothing.
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Rinnovo con upgrade
Ciao a tutti, ho rinnovato il mio abbonamento Total Security Family con upgrade a Premium Security Family. Cercando di attivare il rinnovo mi segnala che: Impossibile attivare un altro pianoforte familiare Fai già parte di un piano familiare e non puoi registrarti in un altro. Come risolvere? Grazie
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Windows 11 Update
I confirmed one thing, if you update from Windows 10 to 11 then many of software's give error due to OS update so how I can solve these issues? Please give solution of this problem.
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Is free VPN good?
have the answer here and tell me is it great or the its for only useful for working on other websites
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Incorrect traffic amount in bitdefender VPN stats issue
Hi everyone, I have bitdefender VPN premium and it shows an incorrect download traffic amount. It shows the traffic for the last month/week as 52GB when windows only shows 12GB of traffic that month. This PC is a fresh windows 10 install for about a week now and I know I did not have 52GB of traffic in the last week as the…
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We couldn't complete the activation flow. Please start again.
My account for email protection ended I tried to reactivate and got the error above I have since removved it in BitDefender and tried to re enter the email address but it just keeps opening up the browser and gives this error after I go through the motions. I also removed Defender from my Google account still no luck why…
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and idea inside of a box!
i have an idea which will make this a greater chance for Bitdefender and thanks for @Gjoksi for helping me a bit Bitdefender should add one more device and it is a screen protector a screen protector will help to protect from to much screen and and its like a sunglass as an example and this should and in the free…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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the virus.....
an unknow virus had been spreading slowly by slowly it was made by an developer which this virus is one of the most dangers of all time i cannot tell you but beware of this virus as in 2026 of this new year it as now started its mission… BEWARE PEOPLE I HAVE SEEN IT ONCE BUT NOT ANYMORE….
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will you help this company?
i have a question my fav company game make sandbox have a game call blockman go in short B.M.G . this game as been my childhood and ever since i have bad dream cuz i the game as few issues and they cannot even fix it properly. so will you Bitdefender, help this company by any chance?
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Need Premium VPN for travel outside home country?
I have the basic version of Bitdefender VPN on my iPhone, but I'm wondering whether I need the Premium version when I travel to Mexico. I live in Canada. Will I be able to connect to the necessary Mexican VPN servers if I just have the basic version?
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Bitdefender Blocking a Trusted .exe File
I have a software package called Modemaker.exe. This is from a source I trust (Knog, flashlights, etc.). The software allows me to customize light patterns, button functions, etc. Bitdefender blocks the execution of this application and presents me with the following: "Feature:Online Threat Prevention An attempt to send…
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Loging into the expert community
Since Dec.16/25 I have been unable to sign into the community , the 2FA codes do not work when sent, message OOps something went wrong please try again later. I have tried several time and also have changed my password a few times. I have an open ticket to support 1010795712, I have tried all the things they say to do and…
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subscriptions
Hello, I have 2 subscriptions. 1 not active, 1 active My SecurePass informs …. No active subscription How to delete 1 not actiive subsription …?
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Bitdefender total security incorrect language in notifications
Hi everyone, I'm using the Dutch version of bitdefender total security and there is a mistake in the language in notifications, for the notifications of the previous day it says it in English not Dutch, "yesterday at" should say in Dutch "gisteren om".
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Bitdefender Total Security v27.0.55.298 threat detection pop up issue
Hi everyone, I have a fresh install of bitdefender total security version 27.0.55.298 and I'm not getting the pop up message when a threat is blocked. The blocked threat does show up in the notification tab.
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32MB Virtual Disk named Bitdefender
Hi all, I have just noticed a small 32MB Virtual Disk named Bitdefender virtual disk. Not much info found here or while searching online. I am running the latest version of Total security on Windows 11 Pro. I have uninstalled and reinstalled but this VD still returns. Whats it used for?
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Safety check - "Infected web page detected"
While I was browsing archieve org for old internet content I was redirected to a web page showing sad grey Google Chrome faces, as if the page wasn't working. Then I got a critical warning from BitDefender as in the title. BitDefender says it has blocked the infected web page and that the critical warning was because the…
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Bitdefender's taskbar icon is blank
Bitdefender icon has been changed in the task bar when its opened. Why ? is there any fix?
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Bitdefender virtual disk
Even after searching and seeing to update to the newest version of the Free version, after awhile the virtual disk is popping it's useless self up again. Is there an actual solution to this? It does seem like it showed up after installing the newest version of VirtualBox. I will uninstall both, then reinstall Bitdefender…
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Problem with .NET Framework while installing VPN Premium
Hello, I added the VPN Premium utility to my basic BitDefender subscription. At the end of the activation and installation of VPN Premium, I received the following message from BitDefender: “.NET Framework 4.7.2 or later is not present. Please install it to continue.” I tried to install version 4.7.2, but the system…
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Password for Bitdefender definitions
If I want to change any of Bitdefender definitons (like Privacy » Protection for Audio and Video) you need to enter a password (this defintion is under Definition » Manage your password). This passoword IS DIFFERENT FROM BITDEFENDER ACCOUNT PASSWORD. Problem is that I cannot get to the configuration as Bitdefender keeps…
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Security - Firewall - Scrolling does not work and VMware shared NAT network connection
Dear Bitdefender Support, In the Bitdefender Dashboard under Security → Firewall, the scrolling does not work. Because of this, I cannot see all firewall rules or the reason why my VMware Workstation Pro virtual machines lose network connectivity when the Bitdefender Firewall is enabled. When I disable the Bitdefender…
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Scan a Motorola mobile from a Laptop
Dear Sirs, I have a Motorola mobile phone which is continually plagued by pop-up ads. I cannot download an anti-virus directly onto the phone, as the pop-ups keep blocking it before I can complete the instructions to download. When I clear the pop-up, it takes me back to the start of the setup every time. Can you help with…
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Partial Uninstallation of Bitdefender
"I utilized the Bitdefender Uninstall Tool (2023 version, as no other version was available on the official site) in Safe Mode to remove Bitdefender Total Security. However, the process concluded with a message stating that the software was only partially uninstalled. What is the definitive method to perform a clean…
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Something is missing beside my profile pic
WHY?