-
Clic?
I have begun a topic in the hopes some of you have some reasonable suggestions for a non-IT computer operator. Tech support has tried to be useful, but I can not get my sysdump.tar file to send through any of my email. Now, the chat line is inoperable and the email will not work. I have no idea what to do. I would really…
-
Disinfect Failed
I am new to BitDefender & this forum. Two problems! 1) I disabled automatic scan at 2 in the the morning because I do not leave my PC on overnight in order to save electricity. How do I set an automatic scan for viruses for say 2pm? I have searched the BitDefender help menu and Googled for this problem, but so far am…
-
Real Time Scan History ?
Real tim scan security works i have tested with the eicar test. But when i open the bitdefender total security 2009 i click on history for the anti virus and i see nothing in the real time scan security history when is was activated, only the cleaning of my eicar test. For the firewall history i see that when is was…
-
Installing? How?
Is Bit D worth the effort. I have been working with tech support to get it running and after 3 weeks, I still can not get it installed. Support is no longer responding to my requests. It is beyond the 30 day trial period. Where to now?
-
Bd2009 Problems. Look Here For Answers
First and foremost: I am not getting paid for this, nor am I tech support. I'm just an impatient person, so if you do have comments to post here. Don't be nasty or rude, refrain from flaming BD products/employees/forum moderators. I understand the frustration everyone who has problems has, but from my extensive experience…
-
Can't Complete Install Or Uninstall
I have an incomplete install of bitdefender antivirus 10 on my computer. I can't complete the installation or uninstall it. When I try to install, the computer tells me that the administrator--that's me-- has created a rule to prevent installation. Bitdefender is not on my add/remove software so I can't follow the usual…
-
Dw20.exe Problem Anfter Installing Bd Antivirus 2009
After installing BitDefender Antivirus 2009 i receive DW20.EXE error when power down the system. Is BitDefender custommer support aware of this problem? Do they even look in this forum at all??? With version 2008 there is NO problem. Please post experiences and saloutions here!!! Thanks in advance.
-
No Logs
BitDefender Internet Security 2008 / Vista Home Premium I think I've posted here before about this business of not getting logs and never got an answer, but I'm still hoping someone out there can and will help. I did some testing on this and I find the results very strange. I always do a Deep Scan, and I scan nearly every…
-
Scanning Stops Half Way Through A Scan To Try To Delete An Entry
as what the title says, it then needs user input to keep on scanning, not very handy if i scan during the night to come back to the PC and it's not complete, is there a setting to change to make it finish before any user input?
-
Bit Defender Free Online Scanner And Trial 2009 Versions Don't Work
I have tried to use the free online scanner and whilst it's trying to update the antivirus program and antivirus signatures so that a scan can be done,it gets to 98% and then gives a failure message.I tried to do this twice with same result. I then tried to install the trial version of bit defender 2009 but it only…
-
Bitdefender: No
...Sorry Bad Post...
-
Can't Use Bitdefender; Can't Activate Account; Can't Log Support Call
Purchased Bitdefender and have been using it successfully for a while. However I've recently started to be prompted to create an account - ignored the very annoying message initially, however seems I'm unable to get updates now. Tried to register an online account (why do I have to do this anyway?), but did not receive the…
-
Does Scan Take Place If Pc Is In Sleep Mode?
Hi I would like to know if you schedule a scan for at night and your pc is in sleep mode.. will the bitfinder still be able to do a scan?? and are there any settings that i need to adjust in order for it to work. I am using the antivirus 2008
-
Scheduling Scans
hi there I would like to know how often you should schedule the bitdenfender 2008 to do the different scans Deep system scans....Full system scans.........quick system Scans aslo if you schedule these for when your system is in sleep mode will it still do the scans? Please help and ty in advance
-
Is There A Scam Here?
Has anyone successfully 'opted out' of BitDefenders Auto-Renew. It has really ticked me off being charged twice within 5 days for the same product after several attempts using their 'If you would like to opt-out and cancel your subscription, please go here:......www.findmyorder.com BitDefender's attitude seems to be ignore…
-
Cannot Retrieve License Key.
When I purchased BD I had to provide a email address. The email address I provided is not working correctly. When I was taken to the download page (which also shows your license key), I installed the program. The program then asked me to restart. Now that I restarted I cannot get back to the page that shows me my license…
-
Network Printing Blocked!
I just installed the "upgrade" to BD 2009 Internet Security, and now network printing fails - can't connect is what the print spooler says. I managed to get a document to print last night (panic, I was teaching a class) by turning off the firewall in BD (until reboot), running the Network Installer (control panel), and…
-
Bd Internet Security 2009 - Firewall Problem
Hi I was wondering if someone can assist me. I'm running BD Internet Security 2009 on an XP machine. I'm also accessing the web using Firefox V3 Everytime I try using Google search, the firewall blocks access to the Google Search results. In fact, the only way I can do searches now is to switch off the Firewall for a…
-
Latest Av Comparatives
Bit Defender is back on track <removed> http://www.av-comparatives.org/
-
Can I Delete The Old Updates?
Hi, I have Bitdefener 2008 and my BitDefender Threat Scanner folder is 200Mb I see that every update has a new folder Do the new updates include the old ones? If yes, can I delete all the folder that are more than 2 months old without problems? Cheers JD
-
Why The Response With Customer Is Bad ?
Hello I'm sending suspicious files and not find the response that it already infected or not and updates late When the problem happens to the program do not find the response only after more than a week Why ? " />" /> " />" /> " />" /> " />" />
-
Problems Syncing Pda With Windows Vista
I have purchased BITDEFENDER INTERNET SECURITY 2008 wtih a new laptop about 6 months ago. Ever since I have started using my laptop I have had intermittent problems syncing my pda phone with windows mobile device 6.1 I have tried everything to solve the problem. Asking the manufactueres (ASUS) to check my hardware.…
-
File Zone Net Zone
Hi, I have the management server installed with a configured policy for advanced settings to hide the scan activity bar on our business clients, unfortunately this policy does not seem to propogate to the clients? On some clients the activity bar will close after an hour or so but on others it stays. I would have expected…
-
How Change The Management Home Password?
I will like to know how to change the Home Management Password? I don't remember it, i only know my Bitdefender password. I use Bitdefender Total Security2009 Vista Utimate Thanks
-
Bitdefender 2009 64 Bit
Hi i bought the 2008 version of bitdefender internet security but in the second update it messed the program. I contected support and was told to fix it i would have to get the 2009 version no problem as my 2008 key worked fine. I installed the 2009 64 bit version first update it went into a loup and would not stop…
-
Bd Av 2008 And Safe Mode
can bitdefender run in safe mode from the user interface, i've tried booting into safe mode and bitdefender won't scan my C drive edit; does BD AV 2009 do this ?
-
Updating Bd Av 2008 To 2009
will i have to uninstall 2008 before installing 2009 or can you install over the top? thanks
-
Pay Pal
Paypal is in Singapore - www.paypal.com.sg but my bitdefender security suite 2009 block this site. I think bitdefender team should update their info or else a lot of people cannot use this site! It is a legitimate site.
-
Antivirus 2009
Antivirus 2009 is a vicious rogue anti-spyware program known to be a clone of Antivirus 2008. Antivirus 2009 is like a thief that comes at night to steal your secret stash of cash because that is pretty much what rogue anti-spyware programs do, take your money. Antivirus 2009 gives you popups and alert messages as a free…
-
Excluding Compressed Files
I wanted to know if anyone else is having a problem excluding compressed files. I currently have installed on my laptop BitDefender AntiVirus 2009 with the latest updates. In the exclusion area, I have selected file extensions of type RAR and ZIP set to be excluded from scans. Unfortunately, every time I do a full scan,…