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Major Issues Total Security 2009
Ok, I have used the 2008 & 2007 versions of this software and have been very happy with it so far. I switched after having lots of issues with Zonealarm. I now got a new pc, and decided to purchase a brand new license and keep the 2008 version on my old computer. Upon installing the 2009 version I have experienced the…
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Firewall And Trust Level
Hi I can only get 'ie6' to connect to the internet if I set 'Internet Connection 6' to 'Full Trust' is this nornall and Safe? Email works ok even if set to 'Unsafe'
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Virus Not Detected
Running Bitdefender business client with latest updates. The following virus is not detected. Raila Odinga Virus - Malware Aliases DR/NSIS.Voter.A (H+Bedv) TROJ_VOTERAI.A (Trend) Trojan.NSIS.Voter.a (Kaspersky) W32/Voterai.worm.b Worm/ Bit Defender does NOT detect this infection, not even on a memory/flash disk
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Last Update Crashed Bd
I just ran the update for BitDefender AV 2009. It downloaded about 5megs of updates, then prompted me to reboot. When the system came up BitDefender would not run. It crashes with the message: "This application has failed to start because ProductInfo.dll was not found. Re-installing the application may fix this problem."…
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Bdis2009 Update 12-0-11 Causes Problems With...
I posted this a few days ago however a reply seems to have implied that this is fixed, it isn't fixed. Help still needed. A few days ago BD did an update (XP pro/SP3) and greeted me with a "Must reboot now" order. Okay, I rebooted and went happily on my way until I started using Thunderbird Email and notice that the BD…
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Slow Start After Installing Av2009
Hi, I had installed AV2008 and renewed my license. I uninstalled AV2008 properly like it's been sayed but after installing AV2009 my computer starts very slowly, it takes about 5-7 minutes before I can start working ... what's the problem here? It has to do with AV2009 i'm sure of that, Please explane this!!! " /> cheers
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Total Security 09 And Update 12.0.11 Futility
1. Automatically update to 12.0.11 and choose reboot. 2. Total security no longer runs and tray icon is grey with message 'Bitdefender Security Server is unvailable (VSSERV.exe)'. 3. 'chat' with tech support. Tech support says that a major update is available and all I have to do is reboot my PC (hmmmm). 4. Reboot PC and…
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Block Users From Viewing And Blocked Websites
Can you block other users on the computer from seeing BitDefender open? If so, how? Also, can you change the webpage that they see when you enable web blocker? I don't want them to know about BitDefender, because they'll just uninstall it again " />!
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Bitdefender Client Security - Policies & How They Work
Our company recently switched from another antivirus provider to Bitdefender Client Security on Windows networks. We manage approximately 1000 desktops and 150 servers, so as you can imagine having policies work is quite important. How often do clients synchronize with the servers to check for changes in policies or added…
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Sad To Say But I Must Give Up On Total Security 09
I have been using Total Security 08 on 3 computers (XP32) for a long time with a few issues here and there but overall very satisfied. When I built my new Vista64 rig and installed the new Total Security 09 I quickly had issues with major BSOD and system hangs. I have been trouble shooting every piece of hardware on my new…
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Does Tech Support Really Exist?
Hi I've had mysterious items that BD found in my rootkit months ago. And months ago I was given a set of instructions by Stefan to run a deep system scan, send him a log file, run a AVIS and GERM, etc and send them to him, etc. I was told that DB would look at the files I sent and tell me how to proceed. But I've never…
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Bitdefender Antivirus And Quickbooks
If this topic has been addressed before....sorry. We are new to the Forum. We have an office with 4 computers. 3 of them have BitDefender Antivirus installed on them. The 4th machine, our internal server, also hosts Quickbooks. When we tried installing BitDefender on the server (about 15 months ago) we couldn't get QBs to…
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Scanner Won't Update Virus
I am using I.E.7 XP sp3 and the scanner will not update virus signatures. I followed all instruction located both here and on the web site, and it still doesn't update. Is there any reason for this? I have seen other people are experiencing the same thing..... thanks moogy
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License
Hello I have a license and have remains on 98 day and I want to add a new license has to be added to 98 day How
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Rhapsody Blocked
So I have 2 machines. 1 w/ bitdefender and the other w/ Trend micro. Both have there respected copies of internet security. Same Updates on both machines. IE7 w/ same settins as well as mozilla. both allow Rhapsody to connect to the internet but, when I go to the actual log on in the bitdefender machine it says that there…
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Firewall Bd Total Security 2009 Cant Activate The Firewall
as i dont get help at the german forums i will post my problem here. everythink works fine but when im trying to activate the firewall, because its service is disabled, it always tells me that bd cant get an connection to the bitdefender virus shield. i really dont know whats wrong with that. i tried to uninstall it with…
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Bdis 2009 Blocks Thunderbird With A Pop Up Message
I have just installed BDIS 2009 (registered version) and when I run Thunderbird a box pops up (picture attached) and blocks Thunderbird. When I click on "Don't show this message again", it again pops up after 2 seconds. With the box constantly up Thunderbird cannot be accessed at all. I would be obliged if somebody would…
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Bdis-2009 Update 12-0-11 Caused Failure.......
This morning BD did an update (XP pro/SP3) and greeted me with a "Must reboot now" order. Okay, I rebooted and went happily on my way until I started using Thunderbird Email and notice that the BD Spam Toolbar is a.f.u. In my InBox the BD spam toolbar is now absent and trying to cause it to show doesn't work, the item is…
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Keeps Installing Trial Version When I Have A Full Version!
Hi there, I have BitDefender internet security 2008 which I purchased only in September/October. I installed it and I still have like 320days left of my subscription. But somehow, only the trial version was installed, so I thought I'd wait the 30days until it expired and it would go to the full version. However this did…
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Real-time Protection(scan Accessed Files)
I installed BitDefender Internet Security 2009 and found the system to be extremely slow compared with IS 2008. Was wondering if it's due to enabling "scan accessed files" under "Real-time protection". If so should I uncheck scan accessed files? Will my system be unprotected if I unchecked it? In the 2008 version, I only…
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Bitdefender Internet Security'09 Doesn't Show
Hi, I've updated BitDefender from 2008 to 2009 (having the same problem with 2008) hoping this problem will be fixed, but it isn't fixed.. it doesn't show when I right click on the icon and click "Show". I'm using Windows Vista (32-bit) on an Intel Core 2 Duo 1.83 GHz processor, with ATI 1250 graphics chip.. 2 GB memory,…
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Bis 2009 Virus Scan Expceptions Are Grayed (inactive) !
Hi all I used BIS2008 before Now I use BIS2009 build 12.0.10.3(latest build) on Windows XP SP3 ...all updated and stable...... Why the option of exclusion from virus scan now in BIS2009 is grayed out (it's there but inactive...I can't use it) ?!?! In previous BIS2008 it was normal and active !!! How to activate it ? also…
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Missing Online Backup
I am missing the online backup option. Other posts have mentioned that this option won't work unless its a clean install from a new purchase. I just purchased a one year Total Security 2009 subscription for 3 computers. I have it installed on 2 computers (home & laptop). One is XP one is vista Ultimate. Is there an upgrade…
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Bitdefender Fails, No Contact Possible
Hi, Yesterday I purchased Bitdefender Total Security 2009. I haven't received a confirmation mail with my Serial Number. So I can't activate my product, nor am I able to use the support. So anyone reading this: please help me to get actually value for my money: I need my serial number! Further more: Bitdefender doesn't…
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Need Help
hi all I have 2 issues I need corrected ASAP: 1. I need to remove Backdoor.IRCBot.ABSZ. The disinfect doesn't work. 2. I can't seem to get my Bitdefender to update - how do I set it up? Thanks
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Bitdefender And Adobe Pdf
I purchased Bitdefender 2009 and ever since then, I can't open PDF files when I receive them through emails. It says its blocked and when we try to give it access, it opens a blank page and does nothing. Can anyone help me figure out whats going on? I thought it was only on my computer, but we got the 3 license product and…
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Deleting Legitimate Files.
In the last two days BD IS 2008 has deleted two legitimate HP files on my hard drive. These files have been there for well over a year. I have no way of getting them back. I've gone and changed the Real Time protection actions to 1] Move to Quarentine & 2] Move to Quarentine. It had been 1] Disinfect & 2] Move to…
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Serious Crashing Problem Of The New Bitdefender Ss Under Vista, On Vaio And Mainly During Utorrent E
hi, last year a used bitdefender internet security '08 on my laptop (a sony vaio vgn ar520e), with vista installed. i had no problems at all during execution of all kind of programs (including utorrent which sometimes run all nights as well). like 2 mounth ago when my subscription to the previous security softare expired i…
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What Is Going On?
I am currently running the trial on 2 computers. Today BitDefender has updated 10 times on both pcs and has asked to reboot every time! The 24/7 customer service line is busy! 2 days ago I decided to remove BitDefender Antivirus 2009 from my XP machine and I wanted to be thorough about it, so I go looking on the site for a…
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Dw20.exe Shutdown Error
All....thanks for reading. Here is what I know: Since updating my bitdefender to Internet Suite 09 I recieved the following shutdown error: DW20.exe - DLL Initialization Failed I know it is the software as I built the system from scrach (more than once to avoid this issued). What I learned is everything was working fine…