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Occasional Warning Message - False Alarm?
I'm using BIS v10 (Build 247) on Windows XP Home SP2. Very occasionally when starting my PC from cold start first thing each day, the Windows Desktop appears then I see a small alert box "BitDefender Firewall has failed to start. Please restart your PC". However, no more than a couple of seconds later the alert disappears,…
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Best Wireless Router
Hi - I'm a recent convert to BD, have been using NIS for the last 4 years, until it became unbearable to continue with the madness. I was wondering if anyone can tell me which wireless router outthere offers the best firewall features for the buck? I'm currently using a WPN824v2 from NetGear, but I'm not totally sure if…
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General scann quest
Hi, My quest is: the scannoption is exactly the same when use the normal mode for windows, with BD Style Console. Why must i make sometimes make an scann in safeboot ? I know, that some service of windows turned of. Installer and co. The scannoption in safemode is not so easy for normal user. How dont know how bd works.…
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unlimited free license expires?
My freeware license ver.8 will expire in some days. But the download says: "Hier können Sie sich unsere Freeware Versionen herunterladen. Diese Versionen stehen Ihnen ohne zeitliche Begrenzung kostenfrei zur Verfügung." means: you can use the software for free and with no time limit Who can help me to get a real unlimited…
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attachment problems w/ Thunderbird
I am new to BD (V10) and I am having some troubles with Mozilla Thunderbird. 1. When sending an email with attachment (ie small file 100-150kb) I get an SMTP error message. However most often the email seems to be delivered. 2. BD seems to filter out some email attachments (ie .zip or .doc). Where can I control this…
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Blue Screen Of Death When Update
Hi ! After long time using BitDefender, i recognize that : I always get Blue Death of Screen when BitDefender updating if at that time i am using Process Explorer (and some programs of Sysinternal as Process Monitor, Autoruns ...) also if on my computer have installed PC Tools Spyware Doctor. I think driver of BitDefender…
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Registration Name
Hello, In BD it says product registerd to: my name, but unfortuanly I must have mistyped it, so it's registered to a mispelled name. Is there anyway to change it in Bit Defender? I've changed it online to my account, and BitDefender Support is no help. I know it's not a big deal, but the name being spelled name really…
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Warning/notification message windows are not fully visible
My Bitdefender v10 software seems to be working perfectly fine, the scans run properly, however when I get notification or virus warning pop-up windows, the window is only halfway visible, and the yes/no bottons are obscured. This causes me not being able to confirm or deny a rule/message and I have to shutdown bitdefender…
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vsserv.exe stops working for no reason
It seems after my computer has loaded doing anything causes a Bitdefender Report Wizard to open and say that vsserv has encountered a problem and needs to close, it seems to happen instantly every time MSN Messenger is opened or a few seconds after an internet window is opened, if nothing is done it still happens after a…
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Mouse
Whenever BitDefender updates, it seems to "take over" my mouse, which jerks around and "flies" all over the screen. Once the update process is finished, my mouse goes back to behaving normally. Has this happened to others? Do you have any suggestions as to how this problem could be minimized or removed? Thanks. Jim
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Temporary disabling anti-virus
Hi Am new to this forum but have installed BD a few days ago and cannot find how to temorary disable AV while I install epsom printer drivers again. Regards
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Firewall disable and vsserv.exe crash
Hi there, I am new in this forum. I have this problem. Always after mine update, it seem that the vsserv.exe crash or in specific the firewall is disable itself. I cant online then. I have to restart again to start back the bitdefender. It keep happening every hour after it update. What wrong with it? Just start to use…
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Media Sharing and BD AV 10 Update
Running BitDefender Antivirus 10. Since the latest update I've been unable to connect to my PC running Windows Media Player 11's media sharing. Before the update I was able to connect using both my xbox 360 and Directv HR20 to stream photos and music. The PC can see the devices in the media sharing dialog (so I can allow…
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Bit defender Firewall
I have recently purchased Bit Defender Internet Security vs 10. I discovered the following article in PC Mag about the firewall module: http://www.pcmag.com/article2/0,1895,2036472,00.asp "...The firewall makes no attempt to catch malicious programs that circumvent normal program control—it didn't stop any of the dozen…
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Bitdefender stops Alexa Toolbar working.
Hi Peoples, I want to have Alexa toolbar on my PC, but Bitdefender sees it as spyware and stops it from loading. Is there a way I can overide the spyware settings and force it to allow the toolbar? Thanks Bandicoot
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BitDefender AntiVirus Plus 10 Update problem.
I'm having a little problem with BitDefender AntiVirus Plus 10 Updates. It was working fine before but today it started to say that I have an Invalid key and it has expired so it can't update. However in the registration section of BitDefender it says my key doesn't expire until 2009. So I don't know what's going on, I…
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BD10 resource usage?
Hi, I have been using BD9, then 10. I recently read about the resource usage according to PC World. I imagine it's a typo, but for instance, Norton(which I hate) uses 10%, Kaspersky 10%, ready Bit Defender 124%??? whats that all about? I think maybe they meant 12% because they did say that it used MORE resources, by far…
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BitDefender firewall problem in Vista
Hi all, When I click the "Block Traffic" icon in BD, I can still access the internet. I can still go to any website with IE. I am on Vista and this problem happened even on a clean install of Vista, ie on a machine with nothing except Vista and BD. My Net zone window is ALWAYS blank, no matter how many files I'm…
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BD 10 does not start when computer is turned on
Is anyone else having this problem? Sometimes when I start my computer BD10 does not update & freezes my system. I have to cold boot to get it started. When you point to it is says bitdefender instead of all security modules are active. This only happens once in a while but has occured 3 times in the last week.
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help please vista and Internet security 10
Hi there Its telling me to contact here. I`m trying to install and its not for vista but was told I had to download a patch. Wheres the patch please!! Thanks
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manually update
Hello everybody, I tried to update the antivirus using cumulative.zip but I don't know exactly how to do it. Can someone help me? I am using the free edition 8. Thanks
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Online virus scanner broken
I have been using bit defender for a while now and i want to start out by mentioning that almost right at the end or actually at the end the bit defender online scanner active x messes up and forces windows explorer to close as a reesult i dont get the full report of the scan. This is a new problem but im hoping you fix it…
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Parental Control - Website Blocking?
I've got Parental Control enabled in BitDefender Internet Security. No websites entered manually, just using "list of blocked sites provided by BitDefender". Well I just visited a website which tests competing antivirus products, this one: http://www.av-comparatives.org/ It's home page came up no problem, but when I click…
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Does Bitdefender have any Affiliate Program?
Does Bitdefender has any Affiliate Program? Hello Bitdefender, I just bought your antivirus and felt very happy and satisfied with it. I want to promote Bitdefender but I can't find your Affiliate Program like BlueHost which I promoted and recently got some commission into my account. See, I was not even a customer at…
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BitDefender 8 Free Edition
Just installed the above software. Understand that this is a "on-demand scanner". As such, is it normal that there are 2 processes (bdss.exe and bdswitch.exe) running in the background even when I have not run the program. Is there anyway to turn these off until I run the program. Thanks
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IM programs.
I've come here after troubleshooting an issue where my IM programs were crashing my internet. ( http://forums.techguy.org/web-email/567423...internet-2.html ) The dev that has been helping me suggested I ask here about BitDefender blocking, or "checking" IM programs, and he thought this may be the cause of the issue. Does…
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BIt Defender 10 and Outlook
Currently evaluating BD10 with a view to replacing my current installation of ZOneAlarm and am experiencing some strange, and unpredictable, behaviour of the BD toolbar in Outlook 2007. On starting up, Outlook 'forgets' about half the time that the BD toolbar should be displayed. It NEVER remembers the docked position and,…
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I can't install Alexa tool bar after using BD
Hi everyone, I can't install Alexa toolbar after installing BD. Please help.
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URGENT BitDefender Expiry date truncated!!!
Several of our customers who are running BitDefender9 or 10 have called us with the same problem in the last two days: They have been receiving pop-up messages saying that their BitDefender is due to expire imminently and they need to renew their licences. In each case the licence previously had several months to run but…
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Continued Lack of Support by Bit Defender
" /> Every call and e-mail results in the same answer. We will get back to you and they never do. I have sent them many files and they say the same. I have done everything they suggested and still nothing. Does anyone know how to get them to fix anything? Hopefully I can get some assistance from the forum. I have received…