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Activcation Help
It would appear that I am not the only person suffering for the lack of support from BD and I am at 16 days and counting with a product that I cannot activate. I have logged multiple support tickets and your online chat is basically useless. "our support services are available 24/7. " Yeah right " /> 2015123111060001
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Bitdefender Support. 27 Days With No Action!
Very disappointed in the poor support from Bitdefender. I have used Bitdefender for about 6 years now but fortunately never had to relay on support. Last October I extended my license for another two years. I got an email to confirm etc Then in early December I notice that Bitdefender was no longer on my PC. I am sure I…
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Merging Licenses After Upgrade
I have recently upgraded to Total Security 2016 but I had 60 days left on my Internet Security 2015 license. I have contacted support but only received a couple of automated replies. Nothing seems to be happening now after a week. How do I go about merging these licenses? At the moment I am losing days out of both at the…
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Problem With Download Internet Security 2016 (online)
Hi guys I'm Live In IRAN. Speed Internet in my country were very low And expensive . I can not I download online Internet Security Version 2016. Take much time to download. How can I download the full version without any problems I have Please show me a solution
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If I Buy Bd Internet Security (for Win7) Can I Also Install On Xp?
If I buy BD Internet Security (BDIS) for Win7 can I also install on XP? I understand that XP is supported with a different product but that BDIS is licensed for up to 3-PCs. I have a Win7 PC and an XP PC. Can I use one of my BDIS licenses to install the XP product at no additional charge? I searched but could not find an…
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2016 Can't Migrate Lifetime Internet Security
I get a message "We weren't able to migrate your key. Please contact support." I have had no response from support other than to repeat the license key and a link to instructions that give this result. I purchased a second Lifetime license for a second machine and have the same response. The support is disgusting and I am…
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Install On Pclinuxos
I have downloaded the rpm files, but ran into some problems trying to install B/B onto PClinuxOS.(A couple weeks ago, so don't remember exactly what, (likely dependency) BUT: your website says I can install using YUM. PCLOS does not use YUM. Normally for files not in Synaptic, would use apt-get. Can someone suggest how to…
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Bitdefender Agent Issue
A few days after a successful installation, this screen appears and it won't disappear, if you close it, it appears again. We tried with a full reinstall, but the problem persists.
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Downgrade From Antivirus Plus 2016 To 2015
Hello, I purchase "antivirus plus 2016 3-pc 1-year" but I was not careful ... I can not install on Windows XP, can install and activate the legal ... 2015 version? Best regards,
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Redeem Code Limitation
I bought a new android device and purchased bitdefender mobile for it. So I received a redeem code. after I got my license key via email , it says you had to use license key within 1 month or it will be deactivated. Now I noticed my device comes with another security program for 1 year. I want to keep my Bitdefender…
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Installation Problem Plz Help
HI i am trying to install bitdefender on my PC i downloaded the 2016 Total security that i bought and after finshing the download a massage appear """can not install bit defender after uninstalling kaspersky"""" i uninstalled all kaspersky files from PC just like what they write on Kaspersky support article . and also i…
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Cost Of Bitdefender
my trial period ended recently with Internet Security 2016. a popup displays i can now purchase it for like $39.98 but i click on that and the website lists it at like $51.97. i emailed Bitdefender but never heard back. so whats the cost Bitdefender?
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Cannot Install Bitdefender 2016 After Uninstalling Eset Smart Security
Hello. I have successfully installed Bitdefender Family 2016 on four Windows 10 machines and three Android devices, but I cannot seem to get Bitdefender to install on my desktop. I had Eset Smart Security installations on all of my Windows 10 devices and uninstalled all of them. However, after uninstalling Eset from my…
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> Subscription / Device Limit Issue
I contacted support about adding additional licenses and the allowed me to add three by substracting 30 days for each device. It was changed in MY SUBSCRIPITIONS as the days were reduced and devices show as 3/6. We I add an additional device it says no subscripitions left and gives me the option to buy. I have contacted…
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Subscription Problem
I bought bit defender Internet security three weeks ago,, I just activated it and it worked for just one week and it now tells me that DEVICE LIMIT REACHED
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<_< Bitdefender 2016 Migrating Problem :!
Hi Dear Tech's I'm wondered About this problem ! after 5 Year Using my lovely Bitdefender with Original License and best Quality, this common Problem about "subscription " in 2016 Versions in awful ! Newly I bought a 3 PC / 1 Year License for Internet Security 2015 and actived it in my BD IS 2015 successfully, but from 4…
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Uninstall Bitdefender To Install In New Pc
I have a 5 PCs license and currently using all of them. Can I uninstall in one PC to install in a new one? Thanks Pablo
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Licence Key
I have a problem. I bought Internet Security 2016 recently from the shops (I buy every year) - an actual physical copy. Before I installed it, I uninstalled 2015 as one does. Everything went smoothly until I had to use my licence key to activate it and all I got was invalid key. I have tried everything - used CAPS etc, but…
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Is It Possible The Bd2016ts Installer Downgraded Me To Bd2015ts?
At the risk of seeming a bit stupid (the truth might as well be known), I just did a clean install of Windows 10 on my main computer. I was certain that I had downloaded, from the official links here, the BD_2016_TS installer package. When all was said and done, I wound up with BD_2015_TS installed instead. What I didn't…
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Multiple Licenses Activation Problem With Account
Hi, I’m starting to get extremely frustrated with Bitdefender Central. Previously, I had bought 2x BitDefender Total Security Licenses for 3x PCs, 1 Year and only got 1 License for 3x PCs, 1 Year for Total Security. On top of that, I just purchased 1x BitDefender Internet Security for 3x PCs, 1 Year under the same account.…
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Activation Problem
Hello. I purchased a 1 year subscription for Bitdefender Antivirus Plus 2016 at hermanstreet.com. After i got the emails i tried to activate the product but instead i got a message "This code is restricted in your region and can't be used to activate a subscription on your account". I would appreciate some help with this…
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How To Upgrade/uninstall/install Total Bd 2016
GO TO UNINSTALL TOOLS http://www.bitdefender.com/site/view/unins...sumer_paid.html RUN UNINSTALL Both the 2015 & 2016 versions. GO TO Windows Control Panel>Programs and Features>Bitdefender If you see Bitdefender Agent, uninstall it there. GO TO http://download.bitdefender.com/windows/de...r_tsecurity.exe DOWNLOAD BD Total…
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Not A Valid Redirect Url
Hi, I keep getting asked to sign into Bitdefender Central. But when I enter my email and password, I get this, Please provide a valid redirect URL. Can anyone help me with this? Brian
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Cannot Convert Bd Is 2015 License To Bd Is 2016 Subscription
I have valid BD IS 2015 license (348 days remaining), I want to upgrade to BD IS 2016 subscription. But, when I enter license key it say "Invalid". The license I have is for 3 PC 1 Year. Why? Could I was a victim of software piracy or counterfeit?
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How Do I Migrate Computers From 2015ts To 2016ts Over Months?
I have 2015 Total Security (3-licence pack). One licence is assigned to my wife's computer, one to my main tower (now with a Windows 10 clean install), and one to my laptop, still running Windows 7 HP. I have read through the upgrading articles, but it seems that once I go to Bitdefender Central and insert my 2015 TS key,…
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Where Is Bitdefender 2016 Directory Download?
Hello, I want to ask Where is Bitdefender Internet Security 2016 folder directory download? I mean setup file.
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Need Bitdefender Internet Security 2016 Offline Installer
Hello, Please provide me the latest bitdefender internet security 2016 offline installer for windows 7 an 10 / 64 bit
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Frustrations Successive ...
I'm a big frustrated with the services of Bitdefender because only know problems of all kinds. It is problem with the provider, difficulties with license, several incompatibilities and more variables! The support usually always ask for "patience" and "flatter" but does not solve problems - it's very frustrating! I could…
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Bitdefender Support Please, Please Help
I have spoken to phone support twice, started a support ticket (2015113001320001) and posted here twice. I have a BD subscription for 3 devices in which all 3 devices are used. I just got a new laptop and purchased another subscription (order #44173594) but all the purchase did was add more time to my current subscription…
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Unable To Migrate Your Key Please Contact Support
I have total antivirus subscription for whole 3 years and wanted to migrate to 2016 product. I have tried to add key in bitdefender central in Activation Code option. But there is an error in it and it says "We weren't able to migrate your key. Please contact support." as naturally i try to contact to bitdefender agent 96…