-
Must I Disable Vz Protect To Run Bitdefender On Galaxy Note 4?
So, I am new to Bitdefender and read that I must disable other forms of protection apps when using this. Does that mean I have to disable my VZ Protect from Verizon? I am interested to know how keeping multiple protection apps running simultaneously will adversely affect Bitdefender performance.
-
Downgrading From Internet 2016 To Antivirus 2016
Hello, I bought Bitdefender Internet Security 2016 for a Windows 10 computer the 9th of july 2016. I sent an email to your support service the 9th of july 2016 asking for a downgrade from Bitdefender Internet 2016 to Bitdefender Antivirus 2016. Indeed, I would like to install Comodo Firewall as a Firewall, and having 2…
-
Bitdefender 2016 Repair And 'sign-In' Requirements
About 2 days ago, I added file exclusion for antimalwarebytes, and somehow that screw up bitdefender, and my computer got a slow boot time. I dedcided to uninstall malwarebytes and "repair" bitdefender. After that Bitdefender icon just grey out and require me to sign in. However, when I right clicked the icon and clicked…
-
Unable To Sign Into Bitdefender 2016
After 100 days of my subscription wasted, I am still unable to use my bitdefender 2016. The original issue was an error recieved when attempting to log into bitdefender after installation was complete. The error read, "Could not connect to server.". The solution I found on this website was to download thre separate files…
-
How Do You Deactivate A Bd 2016 License On A Computer That Was Stolen
My computer was recently stolen and I would like to deactivate the BD2016 license on it and reuse the license on its replacement. Licence is registered on BD central. Can this be done? If so how?
-
Cannot Download Bitdefender Install
30Hi, I'm having trouble downloading and installing Bitdefender TS 2016. The small install file of 10.2MB downloaded, but when I try to run that program I keep on getting an error message that says I should check my internet connection. This can't be right though because I am connected to the internet. I previously had…
-
How To Uninstall Bitdefender
Some mod locked a thread, although it helped me so I'm doing this forum a favor and reposting it. Here are the steps for uninstalling Bitdefender completely from your PC Softwares/Tools Required 1) Bitdefender Uninstall Tool 2) CCleaner 3) Argente Utilities 4) Runscanner For Novice Users 1) Download and run Bitdefender…
-
Need Bitdefender Total Security 2016 Offline Installer
Hi, Total Security 2016 online installer is really annoying! I tried over 10 times but each time only download half and after that failed to continue. The big problem is after each unsuccessful download, in next time it starts from the first not from the last time. " /> " /> " /> I spend over 1.5GB internet but still…
-
Total Security 2016 Installation Problem
Hello, I try to install TS 2016 on third device (it was once instelled on it) but when i download installer it doesn't start. I've alredy tried removal tool, but it didn't help. I really look forward to some help
-
Unremoved Device In My Devices Tab
Hello! Sorry for copy-paste, but i still unsolved my problem with activation. Me I re-install Windows 10. Now I have 2 same devices in My Devices panel. But one of them - Device limit exceeded, second device - Protected. I cant activated product. Support From the information you provided us with we noticed that you have…
-
Extend Subscription For Bitdefender Total Security 2016
I just change from Kaspersky to Bitdefender and I am really happy with what the Total Security pack bring to me. I recently receive an email from bitdefender that announces it is on sales. Could I extend my subscription by buying a new activation key on this sales and entering it in Bitdefender Central or I have to wait…
-
Renewed My Bts 2016
Hi, I have just renewed my BTS for another 12 months to the new BTS 2016, but unfortunately have lost the last 33 days I still have on my existing BTS 2015 licence. Is there anyway of adding these owing days to my new subscription please? I still have my old licence key if needed. Cheers, John
-
Clarification On How To Use Bitdefender Products Under Windows Xp
Hi Everyone; This post is for anyone who is still running that venerable Windows XP and who wants to keep using BitDefender. I have found that the instructions on BitDefender’s webpage related to XP (http://www.bitdefender.com/support/-1453.html) to be confusing, incomplete, and inaccurate. This was compounded by some…
-
Reinstall Of Bitdefender Total Security 16
I had to uninstall this with 90 days or so remaining on the license, but I am unable to retrieve that information. I originally bought Bitdefender from a third party.
-
Subscription Has Expired But It's Not
There is more than one year I have BitDefender, on March I renew subscription for 1 year more. Suddenly Bitdefender showed me the message "Subscription has expired" and when I sign-in then Central, the information is that I haven't subscriptions. I had oppended two tickets (saturday July 2nd and today) with no answer.…
-
4X 5 Posts Licences : Trouble Dispacting Licences In Central
Hi, 2 days ago I did bought 4 x BitDefender Total Security Multi-Device 2016 (up to 5 devices, 1 year). I have 3 PCs, 3 mobiles phones, 2 tablets and I face a lot of trouble in Central trying to dispatch my license key to all of the devices. When I enter my keys, rather than assigning 1 years to my devices without actual…
-
Access Denied To My Bitdefender
I was trying to login and see all my bitdefender accounts of my customers. Then suddenly i got banned from the website. I have different email adresses for my customers accounts. Can anyone help me? i get this msg: Error 1006 Ray ID: 2ba48c3edcc00c65 • 2016-06-28 22:24:15 UTC Access denied What happened?The owner of this…
-
How To Extend Bis 2016 Subscription For No. Users - Not No. Years?
I already have a BIS 2016 licence for 3 users / 1 year. I now have additional devices (5 total). I rashly thought I could purchase a further licence for 3 users / 1 year and apply to my subscription to cover the additional devices. However, when I did this I found it extended the existing 3 user licence period to 2 years!…
-
Is Installation/activation Without Bitdefender Central Possible?
I am currently running an active licence of Bitdefender Family Pack 2016 on an installation of Bitdefender Total Security 2016 for Windows. I would like to know if it is possible to install and then activate TS2016 on the licensed device without associating the installation or the device with a Bitdefender Central account.…
-
Offline Version In Portuguese Brazil
how do I download bitdefender 2016 offline version in Portuguese Brazil?
-
Unable To Connect To The Internet
Good Evening I am having trouble actually starting up my Bitdefender. The page will open up with the message stating that it is unable to connect to the internet however my internet is working perfectly as i am able to download, search and write this post. On the odd chance i am able to input my login details but it wont…
-
Bitdefender Central Chronic Renewal
Be warned. Renewing using BitDefender Central is fraught with problems. My mistake to begin with, I purchased a download of BD TS2016 without realising it was for 1PC and not the 3PC which I required. But it was not until the 2nd & 3rd devices became unprotected (with 42 days of the TS2015 3PC subscription still to run)…
-
Ip Banned
What happened? The owner of this website (central.bitdefender.com) has banned your IP address ???????????????????????????????????????
-
Support Ticket Not Solved For Days
Hi, I've purchased a copy of BD2016 and can't install it. I've opened a ticket (2016060806060002) to have support and they asked me to do some things, wich I've done, but didn't have any news since then. I'm a quite disappointed with the service, and not being able to use my AV. And, on top of it, I'm quite sure the…
-
Can't Find Bit Defender On My Computer Windows 10
I downloaded bit defender trial from the website. But I am new to Windows 10 and I can't find a way to see "all programs." I tried the search bar but that sends me to Bit defender's website. Now that I've downloaded the program, how do I find it so I can run it?
-
Unable To Login Using Bitdefender Cental
I have installed Bitdefender 2016 . When running the software a login dialoug box (1.jpg in the attachment) apper that enable to type in the login id and password. When i tried to sign in after entering id & password a dialoug box (2.jpg in attachment) that saying " pc is not connected to internet " appears , even if the…
-
Problem With Bitdefender Installation
Hi everyone, After buying a new HD I've got some troubles reinstalling Bitdefender. After the package download, nothing happens. When I go check only bitdefender Agent is installed and when I try to reinstall it again it tells me there is already another instance something like that. I tried to uninstall everything with…
-
Bitdefender Key 3 Pc Only Works For 1Pc
I purchase a Bitdefender internet 3 computer key and installed the program on both my computers which was installed correctly on both! I went online and signed up for an account which showed both computers were protected correctly! Four days later when I turned on one computer it said Bitdefender has expired and it shut…
-
How Do I Activate My Other Computers On My Plan?
"This page shows all your devices currently protected by Bitdefender. Add more devices by clicking the top-right button. Click on a device to run security tasks." A device? The actual device, the device in the list on the page? Nothing I click on the right of the webpage says anything about a security task, it only says…
-
Renewal Of Anti-Virus Plus Subscription From 2015 To 2016 Using Activation Key
Hi Everyone; My subscription for BitDefender Anti-Virus Plus is about to expire and I bought a retail version from Amazon.de (1 year protection for 3 PCs). The retailer only provided me with an activation code, and I am reading that with the new BitDefender 2016 the procedure to renew is somewhat changed. Can someone…