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Wrong Version Downloads, 2015 Instead Of 2016
What downloaded was not what I purchased, it was NOT "Total" and NOT "2016". It was the lesser version and 2015, which I had before. I purchased this, and at the 'central' it said download "Bitdefender Total Security 2016" however, what downloaded and installed was the OLD VERSION which I had before - with only 145 days…
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Unable To Migrate From Older Version Of Antivrus Plus To 2016 Version
I've active subscription for BD antivirus plus 2013 with 419 days still left. I installed 2016 version, but my key didn't work with that. I tried migrating the key from AV Plus 2013 to AV Plus 2016 using the method mentioned on your support website, but it gave me error that my key cannot be migrated. I contacted the…
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Win 10 - Install Fails With Error
For some reason, despite months of issues being unable to get anything out of Bitdefender support (I believe Bitdefender have actually shut down or at least drastically cut back on support - I have on good authority) - I renewed my subscription based on technical reviews. I can not install on Windows 10 - it just keeps…
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Total Security 2016 And Internet Security 2015
I have installed the internet security 2015. now to install the antivirus Total Security 2016, Do I have to uninstall the internet security 2015?
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Can't Activate Product
Hi all 1) I managed to activate product on computers with Windows 10 and 7. On Windows 8.1 I couldn't do it. 2) When I write down incorrect e-mail and password Bitdefender does say that it's incorrecet. 3) When I wrie down correct e-mail and password and I press "Log in", I got endless doing sth. Any thougths how to…
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New Licence Just Added Time To Old License
I have been a BD customer for years. I have a 3 device license that already has 3 devices activated on it. Just purchased a new laptop and purchased another license on the "Black Friday Sale." Instead of giving me another device, all the new purchase did was add time to my current license. I can't activate BD on my new…
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New Install Freezes 0%
I have recently purchased Bitdefender 2016 and when trying to install it stops at Install 0% I have tried leaving it running but the longer I leave it (hours) the more it slows my computer down I have created a support request but it's been a week and I am unable to view the request in the link that was emailed So far it…
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Can You Please Stop Advertising That My Version Is Out Of Date?
Can you please stop advertising that my version of Bitdefender is out of date? I am not going to use anything higher than 2014 as long as it tries to uninstall programs like Malwarebytes, spybot, etc. Instead of trying to kill off other anti malware programs on my computer how about you tell your coders to stop being lazy…
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3pc's 2 Year License Key?
I Just purchased a 2015 3 Pc key and can only activate one when I try to activate a second one it says this key has already been activated, if anyone has done multiple keys can you please advise what i'm doing wrong im trying to upgrade to 2016 and yes i read all the installation steps for 2016.
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Can't Install On Osx 10.11.1
I just purchased a multi-device licence but it keeps failing when I try and install on my Mini Mac. Will this product work with the latest OSX O/S? If not when will it as this was a wasted purchase otherwise as I still had 100 days on my original license?
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Como Desinstalar Bitdefender 2016(how To Uninstall Bitdefender 2016)
pt-BR como desinstalar bitdefender. este video mostra como fazer English how to uninstall bitdefender. This video shows how to make
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Bdts 2016 Security Center Won't Open After Upgrade
After doing a Windows 10 upgrade and waiting for a few hours, I got the notice there was a new version of Bitdefender Total Security available. It apparently included an upgrade from BDTS 2015 to 2016 BDTS. It didn't ask me if I wanted to upgrade to 2016, but even if it had asked, I would have let it upgrade to 2016. The…
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Tutorial Bitdefender 2016
portugues três tutorial do bitdefender 2016. no videos aqui: ingles three tutorial bitdefender 2016. the videos here: ingles
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Problem With Subscription
I just created a subscription for Internet Security 2016. I still had 469 days on my last key. I entered a key for Internet Security 2014 that was valid for another 2 years. After the update my Internet Security 2016 shows that I only have 732 days left on the license. It should be 1199 days. Can you tell me what happened…
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Antivirus 2016 + Familly Pack
Hi, I currently have an 'Antivirus 2016' subscription on my account in central and would like to get a 'Familly Pack' subscription. Can both of them reside on the same account in central or it is better to create a separate account for the new subscription. Thanks.
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Just Got It On "black Friday" - Can I Wait To Install?
Greetings. I just got a good deal with BitDefender. 3 PC's for 1 year for 17.95€. But I still have 117 days left on my main PC. Is it OK to wait with the installation and activation until I get closer to end-date? I also have a laptop (now using just Windows Defender) I want to run BitDefender, so therefore I want to wait,…
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Key With 3pc And One Or More E-mail Accounts?
If I have one key for 3 devices I have to use one Bitdefender account and one mail for all PC's al I may use another Bitdefender Central account with another mail for ervery PC?
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Internet Security
I just wonder if someone might be able to help me,The thing is i bought a Internet Security of eBay and installed it on my PC,but 2 weeks ago the PC broke beyond repair so yesterday i bought a replacement,But the Internet Security was for 1 PC only so i unable to use the Serial Code again,Could someone explain to me how i…
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Internet Security 2016 - Regional Restriction
Hey guys This is my first time using Bitdefender. I have decided to purchase this software due to the numerous positive reviews (my daughter also uses this on her laptop which works flawlessly). I purchased the Bitdefender Internet Security 2016 - Download (1PC, 3YR) package from HermanStreet.com. Link:…
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Activation Problem !
Hello, This is my first time TRYING to use Bitdefender and I AM SO DISAPPOINTED! I have purchased the Bitdefender Internet Security 2016 for 3 PC-s and 2 years from HermanStreet.com. I can not believe what I read on this forum that so many of us which bought Bitdefender licenses are in problems. And the worst thing is that…
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Either Fix My Activation Or Give Me My Money Back
I apologize beforehand for this post but it is out of sheer frustration that I write this in the hopes of some action - I can't be the only person whit this issue. " /> I purchased a 1 pc licence when I bought my new laptop - registered fine. Then I redid my old laptop and decided to buy another licence for that laptop as…
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Was Bitdefender Subscription Service Tested Before It Was Rolled Out?
Regarding the switch to a subscription based system for Bitdefender, here's what the Bitdefender website says: Having this in mind, we put a brand new subscription based system in place for you. What does this mean for you? 1. No hassle with license keys 2. A smoother experience when installing and registering Bitdefender…
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Windows 10-this App Can't Run On This Pc
Hello, When try to install Bitdefender Internet Security 2016 this message will comes: "This app can't run on this PC, BitDefender Internet Security 2015 does not work on this version of windows." What can i do? BD 2016 must be installed? Thank you
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2016 Installation Type
Does the Bitdefender Internet Security 2016 executable file contain both 32 bit and 64 bit versions of the program? I would prefer to use a 64 bit version, if possible. I see that other threads contain links to unofficial versions of 64 bit installers.
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Kaspersky Blocking Installation
Just purchased bitdefender internet security 2016. I was running kaspersky AV 2016. I have removed KAV, used regular uninstall, then the removal tool in safe mode. Now the bitdefender installer throws the following error. Not sure what to do now there is no trace of KAV on my system but installer just won't proceed.
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Installation
Hello, Please let me know, How to install Bitdefender Total Security 2016 on Windows 10 (32 Bit) with the offline installation kit?It is asking me to download bitdefender agent and i cant find it anywhere on net and bitdefender homepage Thanks
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I Cant Install Bd 2016 From Online Setup File.
Hi, I bought 2016 keys for my PC, both have 2015 trial set and after succesfull resaults i decided to buy 3 machines new licence key. On one machine uninstalling and upgrading to 2016 went well, but on the other i cannot get it to work. I did uninstall Internet security version, agent is gone, run uninstall tool as well.…
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Problems With My Extended License
Problem: I'm without antivirus at the moment due to a license problem. Background: My license expired a few days ago and just now my antivirus pops out letting me know my subscription is expired. I go to the email Bitdefender sent me and I extend my license (re-new). I get another email later with my activation code. The…
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Please Sign In To Activate Bitdefender
I keep getting this message. I am registered. It was working yesterday, and rebooting doesn't help anything. I don't recall getting this message at all with 2014 or 2015. How do I fix this? Regards, Chuck Billow
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Bitdefender Total Security 2016 - Activation Key?
Hi, I have been able to install "Bitdefender Total Security 2016" by logging into bit Befender Central and adding my device. However I am wondering is there an "Actual" licence key somwhere I can save away like and activation code etc? The emails seemed to just say "Activate and install from central". Something I have…