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I Need The Manual Installer
I need the manual installer for bitdefender internet security 2016. The auto installer is continuously crashing. Had the same problem with 2014 and 2015 that have manual installers available.
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[submitted to developers] Unexpected Error
Downloaded and installed Bitdefender 2016 Total Security. I was previously using avast, I removed it completely, restarted my machine and installed Bitdefender. Once I got to the login portion of bitdefender I was unable to register with my google account, it gave me an unexpected error, and verify internet connection.…
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Bitdefender Wont Run [Windows 7]
After finally uninstalling Norton which seemed to cause MANY issues, I cannot run the installation of BitDefender. I get as far as when it asks for admin permission but wont load. It will show up in task manager for 1 second then disappear. I have a strong feeling I am infected. My previous issue was to do with Norton I…
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Subscription/activation Question, When Does The Time Start Couting Down?
I recently added a redemption code to my Bitdefender Central account and it's showing 732 days left. I have not installed the software on any devices yet. Does adding a code to my account start the subscription countdown? Or does it start when I install my first copy of Bitdefender Total Security?
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How To Install Bis 2016 On A Second Computer
Hi I already have a 3 PC license for BIS 2016. I have installed BIS 2016 onto a Windows 10 computer. I now want to install BIS 2016 onto a second Computer which is running Windows 7 SP1 Bitdefender Central shows that I have a 3 PC licence with one installation. How do I go about installing BIS 2016 onto the second Windows…
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2 Orders, One Buy
Hi, I was not sure where to place this question, if new topic is a problem, sorry. When I was buying Bitdefender Family pack, first I wanted to pay via paypal. However, something went wrong and after I have pressed confirm and buy button, it said there was a mistake and the product was not bought. So, I've used my debit…
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Como Volver A Instalar Bitdefender Internet Security 2016, Luego De Recuperar El Sistema Operativo?
Hola. Realice Una Recuperación de mi Sistema Win 10, y los antes de la Recuperación del Sistema, USABA mi antivirus BitDefender Security 2016 Internet pecado Problema. LUEGO de la Misma y Solo Usando el Windows Defender, la Internet y La navegación me trabajaba con baño optimas condiciones. Ahora bien mi BitDefender…
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Total Security Multi Device 2016
I purchased the Total Security Multi Device 2016 package for my MAC and my Windows 10 devices for one year. Order number 47408998. When I install the Anti-Virus for MAC it tells me it is a Trial Product and that I need to buy the package within 30 days. I see the same on my Bitdefender Central page. How do I activate my…
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Bdis 2016 Not On Bd Servers
BDIS 2016 seems not to be available for download on BD servers. If you download the installer for BDIS 2016 either from BD Central OR as a trial ("bitdefender_isecurity.exe"), then it installs Total Security 2016 and not Internet Security 2016; there is no choice over which package to install. I have paid for IS2016 and…
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Cannot Find Seccenter.exe (Internet Security 2016)
hello my pc is : win7 ult/4gbRAM/core2duo/32bit installation was easy and nice but bitdefender do not response when i try to double click on taskber ! and saying cannot find seccenter.exe... i have install 2x but same result. then i did my bitdefender account and place activation code there. plus its not updating please…
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English Version Or Localized?
Are new versions / builds of Bitdefender available in all languages at the same time? Or maybe the English version is always the first and versions for other languages are available after some time?
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Unable To Register Free Version.
I have the free version of Bitdefender. After many attempts, I remain unable to activate my MyBitdefender account. I have clicked send email from both the UI, and from the little notification on the mybitdefender page. On mybitdefender, it shows my PC listed in the My Devices box. Registration for the forum worked…
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Windows 7 Explorer.exe Crashes On Reboot After Installing Avp16
Yesterday I bought a 3PC/2 year subscription license of AVP2016, and installed that correctly on two of my machines. The third one however it isn't playing ball with. Every time that I reboot after installing it, I am looking at black screens, because explorer.exe keeps on crashing. Now yesterday that may have been…
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Bd Is 2015 To Bd Is 2016 Upgrade
I am currently using BD IS 2015 build v.18.23.0.1604 on my Windows 7 HP 64 bit system. I haven't had any issues with this setup other than a slightly irritating problem in Safepay that doesn't allow the removal of created bookmarks. Details may be found in this thread. My current subscription for BD IS 2015 is about to…
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Problem With Activating Through A Redeem Code
I have a Bitdefender Internet Security 2016 redeem code. But when i enter the redeem code on http://www.bitdefender.com/media/html/bundles/, it says Congratulations and install Bitdefender, but i don't get the licence key. Thanks
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Solution To Bitdefender 2016 Subscription Expired Though Having Valid Subscription
Hello there. Solution to Bitdefender 2016 subscription expired though having valid subscription: Use different Email ID for my.bitdefender.com & central.bitdefender.com Initially you have to keep same Email ID to migrate from My to Central, once you migrated change Email ID of either one and use Central's detail for the…
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Install And Activate Bitdefender Antivrus 2016 Using 2012 License Key
I have a bitdefender antvirus 2012 product, it never been used and activated, can I install and activate bitdefender antivrus 2016 using 2012 license key? if yes, how to do? thanks!
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Activate Lic
I purchased 2 boxes of Bitdefender and was not able to register the second one because defender central accepted bot lic and just displayed one. I have been requesting help from the helpdesk and it's a wast of time. Have a look at this chat (chat N°3) between me and the helpdesk it's eloquent. A piece of advise, just get…
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Unable To Install Antivirus Plus 2016 - Nothing Happens
Hi Basically my problem is that after clicking the install file absolutely nothing happens, and i mean nothing. No error message, bluescreen or anything whatsoever. There is a 0.5 sec 'work in progress' cursor and that's about it. Yes i have all my previous AV soft unistalled, yes i am running it as admin, i even disabled…
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Install Failed Due To Bd 2011?
OK, installed and ran BD 2015 no problem last year, now when I try to uninstall/upgrade to 2016 I get an error that says I must manually uninstall BD 2011. Tried running all the old and new uninstall tools with no luck (but they did run successfully), regular AND safe mode. Why would 2015 install and work over 2011, but…
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Blue Screen During Instalation
I installed Bitdefender AV plus 2016 on my home pc running Windows 8.1 pro. During the last part of the installation (configuration part I think) I got a blue screen and restarted. After the restart the installation continued by itself, and appeared to have finished normally. I haven't had any issues since that, the…
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Multiple Keys, One Account
I have 3 total security keys - 3 user, 1 year. I insert one key into Bitdefender Central. After I put in the next key, it "extends" the 1st key to: 3 PC / 2 Years. WHY? I want to have 9 PCs / 1 year. Anyone?
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Total Security Will Not Activate
I downloaded the Total Security from the website and created a Bitdefender Central account which allowed me to use my activation code. After the program downloads, it pops up with a screen saying there is not a internet connection...which is odd since I'm typing this post on the same computer with the same internet…
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Bitdefender Total Security 2016 And Comodo Firewall?
Hi, I know Bitdefender Total Security in the past was incompatible with Comodo Firewall and a workaround using Bitdefender Antivirus had been established; I just installed Bitdefender Total Security 2016 (with firewall turned off) and there don't seem to be any conflicts. Does anyone know if Bitdefender Total Security 2016…
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Serial Key
Can I check is my BIS 16 key valid without activate it?
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Device Activation Issue After Multiple License Purchases
Another similar, horrible experience here...I purchased 3 devices for 3 years each. Everything looked correct in BitDefender Central. I then added an additional 1 device for 3 years. Instead of 4 devices licensed for 3 years each, I now have 1 device for 6 years!!! Is anyone else getting an answer on when this is expected…
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Activation Of Bitdefender Antivirus 2016
I have an 1 year unused License of Bitdefender Antivirus 2015. Can I use that License to activate Bitdefender Antivirus 2016 ?
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Help-how To Install Bitdefender 2016( I Have A Problem)
Before I use Norton Security but now i want to Bitdenfender 2016. When i install Bitdenfender 2016 at a computer WINXP, my computer informed me to remove Norton before installing Bitdefender but I deleted norton. I have tried many ways (Revo Uninstall,Norton Removal Tool,...) How to install Bitdefender 2016 on my computer…
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How To Upgrade From Bitdefender Internet Security To Total Security?
Hello, I have Bitdefender Internet Security 2016 installed in my PC and want to upgrade it ro Total Security. How can I do that? Should I pay the full price or half? Kind Regards
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Install And Setup
I am horrified to read the experiences of other Bitdefender customers on this forum. Like them I have raised ticket numbers and received only automated responses. After my first install failure I paid for an Install and Setup package (£23.46). I have received confirmation of my payment but that is all. The product is not…