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Subscription Problem
Hello, I purchased Bitdefender IS and installed it in 23 August 2021, All is well done and it was written: "valid to 22 August 2022" . In January 2022, I reinstalled windows and all others software. When connecting to Bitdefender central, it gives me only a one-month trial on the same account. It seems weird really ... How…
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Adding a device
Hello. I can install Internet Security on 3 devices. I installed it on my desktop no problem but it doesn't accept the activation code on my Android cell phone. Any idea why? Thank you.
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Two years subscription
Hi. I would like to buy a 2 years subscription but it doesn't seem to be availableon your site. Can I buy two licences from a computer shop and install them at the same time or one after the other? Thanks
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Auto Renewal
Is it ok to take £70 out of your bank account with zero notification beforehand? Is it ok to dodge around the refund request by saying you were set up for auto-renew. No I wasn't !!! I don't want an extra years cover free of charge if I stay. I don't want a 50% refund. I want the no-quibble money-back guarantee that's…
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Refund
Not able to install this to my new Mac , support doesn't respond to requests ... Wish I never chose Bitdefender ... Now they ignore my refund-request ...
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GravityZone Email Security Addon problems since mid November
Before November email worked for the most part, flawlessly. Sometime in Nov something changed with their configuration. They won't admit it and will not assist, no matter how many times I've entered in tickets and called support. They just keep sending me the same directions over and over and over and over again. I follow…
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Netgear Armor
Presently have "Total Security". If I buy a Netgear router that has a "Armor" cybersecurity add on that allows "Total Security" to be added, it would be redundant. The comment section tells how to add "T S" to Amor, but not "Amor" to "Total Security" I to handle the proper effecient and cheapest way?
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Removal Licenses from obsolete systems
Hey guys! Great to join the forum. I want to remove licenses from obsolete systems, I use cloudgz.gravityzone.bitdefende. Can someone assist on how to achieve this, cause my yearly license subscription payment is seriously growing. Thank you.
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Slow refund - No refund Yet
Shortly before my Total Security subscription expired I purchased a Family Pack version of Bitdefender. I did not realize that the original Total Security would automatically reauthorize. I did not get any email prior to it reauthorizing alerting me to this. I only found out when all of a sudden I found a charge of nearly…
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Help to buy
Hello friends! I want to buy Internet Security for 1 year, 3 computers. However when I click on button the new page is empty. I try this several times?
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Mixed risk indication
I have 4 devices with Bitdefender loaded. On Bitdefender Control, 1 device shows 4 devices are protected. On another device, 2 show protected and 2 at risk. Please help.
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Extension of the subscription period
Hello BD i have Total Security Sub, it will end on March 20, 2022 If i bought new Sub. today for discount, will i lose 3 months from my currently Subscription?🤔 or it will start when the old Sub. end? Do you give serial to activate it later when my subscription end? (Excuse me for broken grammars)😋
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Crypto Mining
I'm posting this to let you know that I'm no longer using your services. I pay you for a service. I turn off your service and place exemptions on the programs that I don't want you to interfere with, yet you do it anyways. I've fought with this shady company for years over stupid things and this is enough. I'm done. If you…
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k top
How do you use the balance of your subscription (5 device plan) when you replace one desktop computer.
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it wont load
i tried load the Bitdefender but nothing happens
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Log4j - How To Maximize Protection Using Bitdefender
As an admin, do I need to do anything in particular to make sure Bitdefender is best positioned to have success against Log4j or any other current hacks?
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Block a safety site
I am trying to access the website Escapemotion.com, an American website responsible for the rebel software. But Bitdefender is blocking. Try to authorize with exception, but it keeps blocking. What should I do? Thanks!!!!
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Why does Bitdefender keep emailing users their subscriptions are expired although they're valid?
Bitdefender should check records before reminding their users their subscriptions are expired! It's quite disturbing:-(
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Abbonamento
Come si annulla abbonamento a bit defender?
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Youtubecentral.net
I am getting pop up notifications from youtubecentral.net telling me I have been infected by a virus. This is a common malware action, why does Bitdefender not detect and remove it.
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Subscription purchase failed and support not helping
New user, tried twice to buy subscription from official site only ended up getting nothing despite being billed, tried all methods provided by the site support page but to no avail, and emailing to support team left me just an auto-generated email. I had high hope on Bitdefender but now I'm feeling I got scammed, any help?
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annulatie antivirus plus
geachte, ik krijg op vrydag 26 november 2021 een mail waarin staat dat mijn anti virus plus is geannuleerd? waarom, nochtans heb ik reeds op 30 oktober mijn verlenging betaald 19,98, heb ik na lang zoeken de code ingebracht en was alles oké ,zou u is willen nagaan hoe dat komt anders zou ik liever hebben dat u mij mijn…
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Take to deal NOW for activation LATER?
If a buy Black Friday deal today but still have months to go on current subscription - do I activate NOW or when current sub. expires? And how do I make sure auto-renewal is set to OFF? 🙏
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How to get the activation code when installing on another device?
Hi, I would like to share my premium plan with family members as I can share it with upto 5 devices. but everytime I share the download link they are asked for an activation code and I do not know how to access and share that with them. can someone please help me to locate my activation code as I have tried but have not…
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Merged: API Project and Bitdefender central
This discussion has been merged.
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Early renewal offer
I received an email offerin early renewal @ £28 Pounds but when I click on the link it takes me to a page saying that renewal price is £41. Why?
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I have 2 Mac minis running Big Sur and central cannot tell them apart
I have 2 Mac minis running Big Sur and central cannot tell them apart. Instead of using the unique identifier of each Mac, Bitdefender appears to be using the MAC address of en6. En6 is always the same on each Mac mini en6: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether ac:de:48:00:11:22 inet6…
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How can i merge total security 3 divices, with total security 5 divices, which i have just bought.
How can i merge total security 3 divices, with total security 5 divices, which i have just bought.
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Subs don't merge - will license key expire?
Hello all. Hoping for some license key advice ... I saw a good price on the Family Pack and thought/hoped it would merge with my Total Security subscription, but it doesn't look like it will. If I hold onto the key and then put it in when my current subscription runs out (in just over a year), will it still work? I'm not…
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how to change product from total security to antivirus plus ?
i have the 90 days trail in total security ... i was wondering how to turn from total security to antivirus plus?? thanks in advance