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Early renewal offer
I received an email offerin early renewal @ £28 Pounds but when I click on the link it takes me to a page saying that renewal price is £41. Why?
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I have 2 Mac minis running Big Sur and central cannot tell them apart
I have 2 Mac minis running Big Sur and central cannot tell them apart. Instead of using the unique identifier of each Mac, Bitdefender appears to be using the MAC address of en6. En6 is always the same on each Mac mini en6: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether ac:de:48:00:11:22 inet6…
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How can i merge total security 3 divices, with total security 5 divices, which i have just bought.
How can i merge total security 3 divices, with total security 5 divices, which i have just bought.
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Subs don't merge - will license key expire?
Hello all. Hoping for some license key advice ... I saw a good price on the Family Pack and thought/hoped it would merge with my Total Security subscription, but it doesn't look like it will. If I hold onto the key and then put it in when my current subscription runs out (in just over a year), will it still work? I'm not…
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how to change product from total security to antivirus plus ?
i have the 90 days trail in total security ... i was wondering how to turn from total security to antivirus plus?? thanks in advance
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Need to merge subscriptions
Currently have Family Pack Total Security which is about to expire. Now need less seats, so purchased Total Security 10 seat, but on activation the merge facility did not come up. How or when can I merge?
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Question on licensing
Hi folks I am in need of a bit of advice in regards to licensing. We are a small charity and use Bitdefender Small Office Security which we have found to be an extremely effective AV solution, however we have now reached the maximum of twenty devices. Going forward in the next few months we will need to increase the number…
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How to get License Key for Internet Security which was subscribed through Activation code
I had purchased "Bitdefender Internet Security" from 3rd party Ecommerce website. I was provided only with the Activation key, which seems to be valid as i logged into the Bitdefender Central. The issue is I already have a trial pack running in my old system and I need to enter the license key to register. How can i find…
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recevoir mon code pour l'antivirus
Bonjour , J'ai acheté l'antivirus total security chez bitdefender le 26 octobre 2020 . j'aimerais recevoir le code pour activer mon antivirus . Je vous envoie le relever bancaire comme quoi vous avez bien retiré l'argent le 26 octobre 2020. Je vous remercie pour votre réponse . Bien à vous
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Offers
Hello, One thing I find annoying about Bitdefender are the offers. It doesn't seem to add the subscription to auto start at the end of a current subscription, it just starts the day you purchase rather than a continuation. Bitdefender stated I had an offer, even though I have 129 days left. Is this the norm or am I missing…
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Cobro de procesador de pago de Bitdefender
Holas, les cuento que Bitdefender proceso la renovación en soles 140 PEN (que es la oferta que me enviaron) y luego se ve en mi TC que la compra se proceso en dolares 36.88 USD afectándome la conversión de tipo de cambio de dolares a soles (tengo que pagar demás). Presente el reclamo a mi entidad bancaria me dice que el…
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Payment required for added devices?
My plan allows for 3 devices total. Two weeks after I install and add Bitdefender to my 2 android devices, I'm asked for a payment to continue. I thought this was included in my subscription. Please advise. 650eltsac
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RE: Locate Device via Bitdefender Central (Web-Chrome)
G'day all Just purchase the great looking and full of features family security suite from Bitdefender. Everything has installed and setup just fine so on our devices both android and windows. But having a few confusing problems with the locate device functionality. When I click on a device I was to locate and execute the…
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RE: Locate Device via Bitdefender Central (Web-Chrome)
G'day all Just purchase the great looking and full of features family security suite from Bitdefender. Everything has installed and setup just fine so on our devices both android and windows. But having a few confusing problems with the locate device functionality. When I click on a device I was to locate and execute the…
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I cannot fully activate BitDefender Antivirus Plus
I downloaded BitDefender but can't get it past the LITE version even though I paid for the full version. I uninstalled Norton Security using the uninstall tool for it. It tells me I'm stuck on the LITE version because I can't Norton is still on my system. It's not. Please help.
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Premium Security - issues adding new users
This is alarming. I purchased the Premium Security version a couple of years back - was able to hook up all of my staff at various points of time, with no issue by sending them a link from my Central Dashboard, and they logged on with their own work emails. Perfect. This week though, I'm trying to add new staff on, again…
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Since installing BD my accounts don't remember me
Since installing BD various accounts, like for example Amazon, do not remember me when I go to that site. I have to re enter my information. I dont want to have to do that. I want my info saved on my computer and allowed to be auto-filled in. Where is the settings for this?
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License key returned to Trial license
Hello, Our local vendor provided me a license to extend my current trial that will end this May 7. The new license will allow me to extend for another 7days so that our trial subscription will not expire until our purchased license arrives. I applied earlier today and it was successful. However, when login again tonight,…
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activation issue
I am getting "This key was already used to generate a subscription." on entering the activation code. I only have one bitdefender Central account and it is registered with ********
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Keep getting mail from 2Checkout
I'm keep these mails that my bitdefender sub is running out and that i should sit back while it auto renews, i have manualy renewed my sub and turned off the auto renewal but im still getting these email? I really don't want it to auto-renew because i can't afford it right now and I have already renewed for another year. I…
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Autorenewal
Anyone else pissed how their subscription was autorenewed at a higher price with credit card info saved. Previously I manually purchased each year at a discount price. Guess I will have to drop this company and discourage others. Really stupid business decision. Do many other companies. Was starting to like the program.
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Automatic renewal of bitdefender total security
I have just found that I have had Bbitdefender total security automatically renewed and have been charged £53.95 for 3 devices. I didn't ask for the subscription to be renewed and it seems that this product is available for approx £25.00 for the year if purchased separately. Has anyone else had this issue and any ideas how…
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Subscription
Hello there , i have purchased bitdefender but it says it will expire in 30 days i have activated the code could you shed some light on this thanks.
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Renewal query
Yesterday, According to my account, my antivirus plus was due to expire in 30 days so I renewed it last night, payment was taken but it's still saying it expires in 30 days ? Does it not show the new 3 year subscription until after current subscription expires ?
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How to stop automatic renewal off the license
Hello! I want to NOT automatic renew the license I have. I can't find if automatic renewal is active. I have Bitdefender Internet Security. My license will expire in January 2021. Thanks!
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Licenses don't seem to be used
I recently purchased Bitdefender Small Office Security. I have been sending links to those folks with devices. I have approximately 8-10 employees that have installed it, got it running, and it acknowledges that my primary account is the owner of the license. So, that is all well and good. The weird thing is that I can…
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Two factor for Bitdefender community site
Hi Can you tell me if two factor is an option for our Bitdefender community account?
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my current subscription good until april. If I upgrade my subscribition now will it start atter the
my current subscription good until april. If I upgrade my subscription now will it start after the current subscription expires?
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I have a new computer and would like my current 2 years to be transfered to new machine. Can you?
I want to transfer my current Bitdefender to my new computer. I would like you to do it. Also I will pay any fee that is required. Glenda Geister
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Multiple Computers - Multiple profiles - Multiple headaches
I've found that BitDefender lacks a certain "je ne sais quoi" when it comes to this product. I find the interface to be a bit "raw" and lacking functionality when it comes to managing multiple computers in a home environment. I've spent good dollars on purchasing a 5 license package. (Personally, I'd like my money back…