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Failed to find the Specified Path - Can't restore file
Purchased BitDefender Premium and ran my first scan - need to restore an item from quarantine but BitDefender can't find the path. The path exists, and the zip file it quarantined my item from still exists also. Any ideas on how to restore my file? (Running Windows 10)
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Bitdefender Free "bdservicehost" Using 400 - 500 MB Of RAM
Hi, so I just got BD free and after checking task manager, I just wanted to make sure that bdservicehost using about 400-500 MB of RAM was normal. Thanks.
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Thunderbird ATD Exception not preventing false detection as an exploit
Yesterday BitDefender started to block startup of Mozilla Thunderbird "because of an exploit". I downloaded the latest version of Thunderbird (102.3.2 64-bit) from it's official site, and re-installed it but the problem persisted. I added thunderbird.exe as an Exception for Advanced Threat Defense, but it is still blocked…
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Can bitdefender antivirus free dectect malware in mp4 files??
I would just like to know as I like to download a lot of them and I am scared my computer could be infected Thanks OutBack
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How do I get rid of a virus Bit Defender does not see?
When I start my computer I get a notification in the lower right corner of my screen that I have five viruses. If I click to close the notification I go to a Bitdefender-Blocked website. While I am running I get a pop-up suggesting all sorts of things, one at a time, including adult sites. Really annoying. Really…
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Powiadomienia / Notifications
jestem nowym użytkownikiem nie mogę sobie poradzić z usunięciem ( żeby nie pokazywały się na dole w rogu) powiadomienia o zablokowaniu. Musze klikac kilka razy zeby sie wszystko zamknęło
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Removal of nonspewpa.com
As careful as I am, somehow I got infected with nonspewpa.com. Now about every 60 seconds I get a popup from them wanting me to buy McAfee (I know this is a scam.) I'm curious why Bitdefender/Armor did not catch this and when I did a scan, it was not found for removal. Any suggestions on how to get this cleared up?
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How to Stop BitDefender Update minimizing my Zwift session
Hi All, I have had two instances now last one yesterday, where BD want to do and update and reboot. During my Zwift race, BD minimizes Zwift window and I can see or race so annoying. I have looked at setting but havent found anything to stop this happening any suggestions? Kind Regards
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impossibility to scan a second / external hard drive
Hi, I tried to scan only a second / external hard drive and I saw some bugs. I tried two method : By making a custom scan on an other drive → Bitdefender scanned my Windows drive (C:) and not my second hard drive. By using the right context menu (scan with bitdefender) → Bitdefender was scanning but no details appeared and…
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Bitdefender's Advanced Threat Defense Blocks NinjaTrader 8
I am unable to run the Ninjatrader 8 trading platform, without it being blocked as Malware by Bitdefender. I can add Exceptions only under Antivirus and Online Threat Prevention. I am not able to add Exceptions under Advanced Threat Defense. Therefore, I have to entirely turn off this protection, whenever I run Ninjatrader…
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IIS FTP firewall issue
Hello, I have a small issue with BD firewall. I cannot find where/how BD blocks the FTP process/service, it only works by disable the firewall entirely. I am aware that opening a port is not very safe but I need to do it for some tests etc. I have found similar discussion about the same issue but seems quite old and…
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Every time I see live streams my windows automatically puts on lock screen (where I have to give my
hello, Every time I see live streams example: F1 TV or Twitch or Youtube Live,... Then I have a lock screen almost every second... so annoying. And I think it has to do with Bitdefender scanning automatically. I have the same problem with Online gaming... Now I only play single player. How can I fix it? Which settings…
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Done a System Scan - Shut Down - Now File Extensions Won't Stop Showing
As in the title, I did a system scan overnight, got up during the night to see if it had finished (it had), so shut down my laptop. Now this morning I check File Explorer, the open box in Windows Media Player etc and file extensions are showing. It seems the setting got enabled. I disable it within File Explorer however…
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Prevent Bitdefender from marking emails as spam
I have regular emails from a newspaper that I subscribe to. Bitdefender marks them as spam and so Thunderbird puts them in the Trash folder. How can I prevent this from happening? Thanks Robin
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Hope I have the right section - This is regarding Youtube and being blocked
I do a lot of YouTube searching on economics, the Ukraine war, Russia, China, trade, energy etc. Since installing BitDefender, when I do a "search" for a subject, then click the tools icon, with the intent to specify "Time" parameters, it instantly opens a new tab with the heading "Untitled" with a blank browser tab. Also,…
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Spam Mail
I have activated ANTI SPAM filtering and manually added SPAM email accounts and marked numerous mails as SPAM despite this my mailbox keeps filling up with SPAM mails. These are as such recognised by MS Outlook. What can I do to avoid having to delete these mails manually. Thanks
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Thunderbird
Can anyone help? Bitdefender has never really worked with Thunderbird in my experience but now the Birdefender tool bar has gone altogether on Thunderbird 102.2.1. Is it ever going to work? Can I get a partial working tool bar back OR is it time to drop Bitdefender?
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BD Episode 2: The Return of the Forced Scans
Some of you may be aware of the forced drive scans which plagued the client in early 2021. Scans would run one hour after every time you booted up your system and would go through reading all your drives and files using up CPU and thrashing physical drives (100% usage). These scans also completely ignored any exception…
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Annoying popup saying my system is at risk
When I installed BD, I was not given a choice whether I wanted to trial the paid version. Now that it's expired I keep getting this annoying popup saying my protection has expired and my system is at risk. It scared me the first time, so I checked, but BD free was still running, still doing its job. I closed the popup, but…
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Hacker Malware VIRTOOL:Win32\DefenderTamperingRestore
I have been suffering from this malware, which disables the Windows Defender services and gives the hacker control of my PC, for a long time. Also from RemoteAdmin:win32\ConnectScreen. I have gone through numerous re-installations but the malware always returns (and the hacker, who prevents me from doing everyday tasks).…
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Scan a large archive
I want Bitdefender to scan a large archive but I can't find a way to do it. The archive is 1.29GB and cannot be opened with 7Zip etc. It's a .BIN file. In the custom scan it seems as though the largest archive it wants to scan is 2048MB - am I understanding that correctly? So there is no way I can force it to scan the…
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Bitdefender total security preventing proper use of Touch Portal
I have been trying to get touch portal to work with bitdefender total security paid subscription. I have applied all possible exceptions. Added the ip of my tablet to exception to allow to connect to pc. I have turned off all of bitdefender abilities and still the same issue. It even doesn't allow touch portal to contact…
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Why didn't BitDefender protect me against Malware?
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My IP blocked by my ISP due to port scan behaviour
Hello, Since couple of days I cannot sinchonize my emails with my hosted email server. I asked my ISP and they replied that my IP was blocked as a port scan behaviour was detected. I have scanned my computer with many antiviruses (panda, avira, malwarebytes, kaspersky) including low level scan by using bootable…
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facial recognition
Hello good people: Question- I've opted to sign in through facial recognition (Windows Hello) after a while looks like BitDefender disabled the login through facial recognition, It's done this once before so I stopped using Windows hello. Is this a security feature or is there a workaround? Thanks in advance. Alex620
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Annoying and persistent Bitdefender’s pop-up window
Using Bitdefender sofware suite in Windows 8.1. Very often (every 5 min) I receive an alert via a pop-up window indicating a suspicious connection blocked. The URL is the following: cs.ffbtas.com. Bitdefender seems to classify the potential threat as critical. I assume some application in my system is trying to access the…
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Constant web attacks
Hello everyone, as the title says bitdefender says I'm getting web attacks pretty mutch all the time, around 100 a day, without me doing anything. I don't want to whitelist the IP adresses that are attacking me, but with the constant spam of alerts I have no choice. While im gaming/work, even with the gaming/work profiles…
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Izotope product portal installs/updates blocked saying Gen:Variant.Babar.102460
I'm getting virus notification from Bitdefender when trying to install anything from iZotope. The file C:\$Extend\$Deleted\0055000000012DBD2F40241C is infected with Gen:Variant.Babar.102460. The threat has been successfully blocked, your device is safe. The file C:\Program Files\iZotope\Nectar 3\unpacked_files\Install…
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Why does BitDefender show iDrive's idwutil_600.exe as an Exploit attempt?
This happens every time I start my computer. It doesn't seem to affect iDrive's functions, but it is very annoying.
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Under Protection - Firewall option can't turn off
After having Bitdefender for a few months it began blocking Chrome. I turn off the Firewall protection using the button slider, but after exiting the program control panel and then going back in I find the slider button back to ON again.