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Unable to see most of my computers on a home network
I used to see all my computers on my network but now I can’t. I ran Windows troubleshooter on one of them: incoming connections—> Find this computer on the network. The result says: Security or firewall setting might be blocking the connection. When diving in the details, I get the above message multiple times… Settings…
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I Think Bitdefender Is Preventing Me From Going Online Shops In Emulators. Any Help?
I keep getting network error whenever i try to access a online shop in for example gacha games when i use LDplayer9 emulator. I don't have a clue what setting in the program that prevents this. Anyone got any ideas?
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Tried everything - I can't install Bitdefender updates, is it time to switch?
Contacted support, did everything I could. I have tried reinstalling, using different internet/hotspots, changing DNS, disabling firewall, restarting, ipconfigs and netsh commands that support told me to do, upgrading to Windows 10 22H2 from 21H2, everything. I keep getting the error code of -1002 despite my internet being…
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What do I do?
Basically, every time I update it has a -1002 error even though my internet is perfectly fine. I have tried everything I can but it won't work. I am waiting for a response from Bitdefender support but Windows keeps saying bitdefender needs an update. My build version is 26.0.30.102 which isn't the newest (26.0.32.109) and…
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How Do I Shut Down Bitdefender?
H&R Block tax software is supposed to auto run when downloaded. It doesn't so may have to shutdown BD to check. Thanks
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How Can I Activate The Green Ticks In Web Searches?
Hi, I am new to Bitdefender. When I did a web search with my previous provider, green ticks would come up in search results - how can I activate this in Bitdefender? Thank you!
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Alert Mode is broken
I've been having this issue for over a week now. For some reason. The alert mode on the firewall it's not working in Windows 11.it was working before i did a Bitdefender update I did all the troubleshooting that I could possibly do. I uninstall and reinstall Bitdefender. Uninstalled it with Bitdefender uninstaller tool. I…
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I Recieved A Notification About A File With Trojan.GenericKD.44970135. Is This False Positive?
I recieved the notification that "The file E:\setup.exe is infected with Trojan.GenericKD.44970135. The threat has been successfully blocked, your device is safe." I don't think this is a virus, but I would like to know if it is, I can provide any information you might require as per request.
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Possible False Positive On Exe File. What Should I Do?
Go to *** and select ***. EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you think the software or site is…
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Virus "Gen:Trojan.Heur@tw@!hdydil" In My Computer. How To Get Rid Of The Virus?
Hi, I have a virus that is slowing down my Windows pc. It is called Gen:Trojan.Heur@tw@!hdydil. I have NO idea what this is and how it even came to my computer. I have Bitdefender internet - it shows I have this virus but Bitdefender does NOT delete it. I don't think it is able to I tried get it to work but nope. Can…
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How To Get Rid Of Fileless Malware Attack?
Hey there, this is Siddharth Mehta of Hudson Bay Capital. Yesterday I was working on my laptop and suddenly my laptop gets switched off, and after that I got to know that there is a Fileless Malware Attack, is there anyone who can help me with that how can I resolve this problem?
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Instagram Videos Don't Play Since Installing Bitdefender. Any Advice?
On Windows 10, once I installed Bit Defender it seems that Instagram no longer works properly. Videos in feeds don't play. You see the Play button over the thumbnail, but it no longer interacts. I believe this has something to do with how Protection is blocking the referencing to the video. The videos show up as a black…
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How Do I Get Rid Of "puredating" Malware?
How do I get rid of this annoying popup/malware/app? Feature: Online Threat Prevention We blocked this dangerous page for your protection: EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files,…
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BD Context Menu In File Explorer Option 'Scan With Bitdefender' Not Working In Win 11. Any Help?
The option to Scan files or folders with Bitdefender from within File Explorer just recently stopped working. No error message(s), just no response.
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Bitdefender Disables Hyper-V VM Internet Connection. Any Advice?
After re-installing Bitdefender Total Security (26.0.30.102), the Hypert-V VMs are no longer able to connect to Internet. Any advice? Thanks.
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"wscript.exe" Still Blocked After Added To Exception List. Any Advice?
Dear All, Before asking here I have checked previous similar issues and the solution doesn't fully work. I have a logon ****** that configures the network drives and other resources (for a wstation part of AD). However, even after adding wscript.exe process to the exception list, BD is blocking it, as per the following…
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Advanced Threat Defense Blocked Mozilla Thunderbird. Any Suggestion?
Hi everyone, I had a exploit alert on my pc this morning. Bitdefender Advanced Threat Defense blocked Mozilla Thunderbird: this is very good, but now I cannot open it any more. What can I do? There is no message explaining how to resolve the problem. I did a quick scan but nothing changes, the message says there is no…
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Files Protetti Da Password?
dopo scansione sono in elenco files non scansionati protetti da password .Come si controllano?
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Can't Paste YouTube URL Into Chat Bar Of Discord. Any Help?
Is there a known issue regarding copying and pasting a youtube url into the chat bar of Discord caused by Bitdefender? if you are in Edge, copy the url as usual with the mouse, then try and use the mouse to paste it into the chat bar it fails, but if you use the ctrl+v keyboard shortcut it works. this has become an issue…
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Bitdefender Blocking Bluetooth. Any Suggestions?
Some years ago I added Bluetooth to my PC with a dongle. Since I changed to Bitdefender , Bluetooth is missing following start-up. If I restart it is there again. Does anyone have any suggestions please.
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Alert Mode Keeps Disabling Itself. Any Chance For Fix To Be Released Soon?
This has been an ongoing problem and I am set to renew my license in a few days, although i cannot / will not do so if Alert mode is non functioning.
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Possible False Positive On Reimage
I would like to report false positive detection. The installer file is detected by BitDefender as Application.Deceptor.Reimage.A MD5: f5af9d859c9a031ab6bea66048fab6e1 SHA1: d0ee45d3534cc23cbd0d7c3765203ed926a7eb0a SHA256: 4efd1bc1bdc12da1bbdc597cf3f37f0c65e582f42e353cf781ac1fe422dfa68c Cert:…
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Computer Fan Turns On Near The End Of A System Scan. Any Ideas?
Hi! My desktop computer's fan turns on near the end of a full-system scan. Is this normal or is it something I should be worried about? Thanks.
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Bitdefender blocks installation of programme
Hi all, Help needed and appreciated, please. I'm trying to install a programme. After having added it to every exception in Bitdefender Total Security, Bitdefender persists to block the installation. What can I do? Please help!! Thanks.
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My PC Is Infected By A Trojan Called "novpopen", But Bitdefender Cannot Help. Any Help?
My PC is infected by a Trojan called "novpopen" and this Trojan caused a high cpu usage but Bitdefender cannot defend and help. The trojan can hide itself when I am triggering a scanning. Does anyone know how to fix this? Best Isaac
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Bitdefender Downloaded Multiple Plugins And My Laptop Went Beserk. Have I Been Compromised?
Can someone tell me what the F is going on? Bitdefender downloaded multiple plugins and then my laptop went beserk - opened files, browsers, etc, and I lost control of the mouse. I rebooted and I have control again, but I'm afraid to open anything important. What is going on? Have I been compromised???
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What Is gtfkephost.hu?
Bitdefender 2022 is sending me notification that chrome browser is trying to connect to gtfkephost.hu. Am i in trouble somehow?
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Bitdefender Blocked Suspicious Connection In Mozilla Firefox. What Does It Mean?
Hi everyone, I'm Dan. Ive been getting these every 15 minutes ever since i came online today. I obviously ran a full system scan whit bit defender but it found nothing. Now I'm worried what this could be, hope somebody can help me.
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Firewall is blocking connection to Docker Containers
Hello, I have a problem in Bitdefender Total Security: cannot ping or tracert to Docker Cointainer when Firewall is ON normal ping or tracert to Docker Cointainer when Firewall is OFF cannot browse web pages hosted on Docker Cointainer when Firewall is ON normal browse web pages hosted on Docker Cointainer when Firewall is…
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Trojan.******.DZP
Hi, For the past few days I have been receiving a "Threat found" on my Windows 10 desktop when I run the quick scan option. The issue occurs every time Windows starts, I receive a warning and the threat is blocked. After running a quick scan the threat is found again (Trojan.******.DZP). I have two actions available,…