Let us know your expert opinion about your experience with our software!
Should you wish to share it with us and the rest of the world, you can use the link below:

https://www.trustpilot.com/review/www.bitdefender.com

Your feedback is highly appreciated and will help us find the areas of improvement and further enhance the experience you have with Bitdefender.

In our collective effort to maintain an organized and efficient platform, we kindly request your cooperation in utilizing the search function before initiating a new thread. This simple step can prevent duplicate threads on the same topic. This not only keeps our forum tidy but also ensures that valuable insights are consolidated within existing conversations.

Thank you!

Protection - Malware/ Firmware/etc.

Everything you want to know about our cybersecurity features for Windows. Here you'll find topics on Malware, Firmware, Online Threat Prevention, Vulnerability, Firewall, Ransomware Remediation, and Antispam.

BD Total Security Is Blocking My uTorrent Program. Any Help?
Bitdefender is blocking my port which is causing issues with my utorrent program. How do i configure BD to allow my port to be open??
Online Threat Detection Detected Webpage As Suspicious. Any Help?
I have been online for about an hour. I've just been on steam, No browsing or anything of the sort. I continue to get 2 of the same notifications on Bitdefender stating the following Suspicious web page detected 6 minutes ago Feature: Online Threat Prevention The webpage *** has been detected as suspicious. Although the…
How To Turn Bitdefender Total Security On/Off?
If your system slows down or lag, is there a way to pause the anti-virus protection module in BD Total Security? Thanks.
BD Antivirus Plus Makes Firefox First Startup Painfully And Crippingly Slow (30 sec). Any Help?
I run Bitdefender on 2 computers, both have the same problem even though they are reasonably powerful configurations (i7 1165g7 and 1260p both with 16gb, Wind11 21h2 and 22h2 respectively): I had noticed loading at Windows startup was a little slow even though I have very few other apps on autorun (Google Drive and…
Advanced Threat Defense Blocks Many Software. Any Idea What To Do?
Hello everyone, For 2-3 weeks, some software not run properly. Those softwares was working fine before. When I turn off "Advanced Threat Defense", these are still work without any problems. Now it's annoying to add those software as exceptions one by one. I'm not sure but I think the problem started after the last update.…
Cloud Files scan - protected password
Hi, I'm new to the community, so I hope this post is both appropriate and in the right category. After a full system scan, I noticed a few files had not been scan due to being password protected. Of all the files only two were unrecognised and are associated in the cloud? Thelink under Cloud Files information section,…
How to manage exception in Bitdefender security
How to add exceptions or remove them from list of internet connection block
Right click Bitdefender > Scan with Bitdefender > nothing happens
Hi, I don't understand why when I right click a file in Windows Explorer and select the Scan with Bitdefender option in the right click context menu, nothing happens. With Avast (what I was using before), and I believe even with Windows Defender, a window would popup and say the file has no threats/etc. Is Bitdefender…
Support Email Has Not Reached Back To Me Yet. Any Ideas Why?
Hello, I emailed to bitsy@bitdefender.com on December 19 regarding an issue with Bitdefender's malware removal process stuck on a loop. But haven't heard back from Bitdefender yet. Appropriate log was provided in the email also. I was wondering if for some reason my email hasn't reached the support team yet, or should I…
Real-Time Protection: Modification And Locking Of Some Values In Registry. Any Explanation?
hi, following any new real-time protection activity, I encountered an annoying (and not easily explained) activities by Bitdefender Total Security, with the modification and consequent locking, of some WIndows registry settings: hkey: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced values:…
Is Any API Available For Getting Event Detection?
Hi. For my work i need an API for event detection. I found only quarantine API. Is any other API available for getting detection? Detection means virus, trogen etc. Thanks.
Can't Enable/Disable Settings On Advanced Options In Protection Module! Any Help?
Hello. Can't Enable/Disable Settings On Advanced Options In Protection Module! See the screenshot. Thanks for your help.
What To Do In This Case, Because I Didn't Allow It?
Did i make a mistake here? Do i need to allow it or not? Thanks.
BD Internet Security Stops CuteFTP Pro 9 From Starting. Any Ideas Why?
Just Installed Bitdefender Internet Security and it stops Cuteftp 9 from starting. I have found firewall settings solutions for Bitdefender to allow Cuteftp but they are old from 2009. The current BD firewall settings are simpler now and I have added added BD firewall exceptions for the Cuteftp exe Cuteftp will not start…
Getting endless notification
Im getting this endless notification Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an expired certificate to getexperiment.ru. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and…
Windows volume locked by Bitdefender Shield on HP laptop
The volume on my HP Windows 11 laptop can only be changed (from taskbar) if I disable Bitdefender Shield. Mute works with Shield running. Please help.
Why Is Bitdefender Blocking Gmer Well-Known Rootkit Detector Tool?
Gmer is a well-known rootkit detector tool. Bitdefender marked an older version from 2013 as malicious and Bitdefender blocked Chrome from downloading an update. Is Gmer really malicious? EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post…
After Restarting The Computer, Password Protection For Bitdefender Settings Was Disabled. Any Help?
I enabled password protection, after restarting the computer it was disabled again. Is this possible?
Anti Tracker not clearing
Win 7, Firefox, Total Security Build 60.0.32. Not always, but recently when I close a a browser tab by clicking Home, which is blank, I'd have to click on Home again to clear the # of Trackers showing. I do this because if I deleted the tab, the browser would go to the previous tab which i don't want. But now, the #…
How To Protect And Secure My VMware Using Bitdefender?
How to protect and secure my vmware using bitdefender. HOW TO INSTALL IT THE APPLICATION TO PROTECT, IS IT FREE OR NOT IF NOT WHERE TO BUY. PLEASE PROVIDE LINK.
Online Threat Prevention: Suspicious Connection Blocked On Chrome. Any Help?
HI Constantly getting bombarded with the suspicious connection blocked on chrome Online Threat Prevention chrome.exe attempted to establish a connection relying on an unmatching security certificate to a.unscart.in. We blocked the connection to keep your data safe since the used certificate was issued for a different web…
Cannot Get To Websites, But Intermittently. Any Ideas Why?
I frequently have trouble getting to one of my regular Web sites, but intermittently. One day it works, the next day not - I get a bogus message that the page is "down". I try 3 browsers - Chrome, Edge and Firefox - and none of the work. Any BD VPN or Firewall settings I should check?
When BD Antivirus Plus Is Offline, Do I Still Have Full Security From Antivirus And ATD Modules?
Hello. I am wondering - if I have all fresh updates downloaded and then go completely offline - do I still have full security from Antivirus and Advanced Threat Defence?
What is "Some of these settings are hidden or managed by your organization" ?
I've got the following message "Some of these settings are hidden or managed by your organization" only on the "sign-in options" for my windows 10 settings. I just want to be sure that's nothing to worry about and is Bitdefender's doing? Also, could anyone explains it what it does/prevent ? Thank you
BD Total Security Blocks Software (uTorrent). Any Help?
Hello, noob question is here. I'm using Bit Defender Total Security. I simply want even software is dangerous just notice me and let it work. Or if i have some dangerous file. Just notice me i will decide what to do or don't. Can you help me how can i setup like this ? For example i am trying to install utorrent. But…
10+ GB of ram usage when updating a steam game
I'm updating the Witcher 3 game on my Steam library. During the "updating" process, the Bit defender service was eating up 10+ GB of ram. When I paused the update, the ram was released in a minute or so back to normal. But when I resumed the update, it started piling up the ram again.
Firewall Allows Access For "svchost.exe" And "System"
I have 2 questions: As per pic below, I have svchost.exe disabled in Firewall rules. Under Application Access it shows that access was allowed. Why would Firewall allow svchost.exe through if disabled under Rules? I also have something called System that is allowed. I cannot find what System is. It doesn't show up in…
Unable To Open Ports 1443 And 8443 In Firewall. Any Help?
Hi, I'm trying to open ports in firewall. i'm trying to open a port for sql locally which i appear to have done in the firewallI've also been advised to open another port remotely. Doing this however my systems are still not allowed to go through. Disabling firewall means it works perfectly. I seem to have entered…
Is there a home product technologies white paper?
Hello everybody, as per object I wanted to know if there is a document that explains the various types and levels of technologies used for home products. I seem to recall that in the past, a couple of years ago, there was something on the site but I can't find it. Thank you all.
BD Total Security: Internet Speed Reduced To 1/3 And Bdservicehost Uses 100% Of My Disk. Any Help?
I have Bitdefender total security running in a windows 10 x 64 and a router with 1Gbs bandwidth but it only reaches aprox. 400mbs. After running all tests and verifying all connections and seeing that it only happened in my computer, I disabled Bitdefender and restarted windows in safe mode and got 980 mbs. Restarted again…