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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Identity Theft: What It Is, How It Happens, and How to Protect Yourself
Identity theft is one of those things people often think will only happen to someone else… until it does. It can affect pretty much anyone who uses email, social media, online banking, shopping sites, or even just a smartphone. The good news is that understanding how it works makes it a lot easier to avoid. What is…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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bdntwrk conflict
Hi! I have Windows 11 Pro and recently installed Windscribe VPN. I hope someone can help with this. This is the message I'm getting… Windscribe has detected that bdntwrk is using a high amount of CPU due to a potential conflict with the VPN connection. Do you want to disable the Windscribe TCP socket termination feature…
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Urgent: 2FA Reset Required – Cannot Access Account
Hello Bitdefender Community, I am reaching out because I am currently unable to access my Bitdefender account due to an active two-factor authentication (2FA) that I can no longer complete. I have already made multiple email contacts requesting a reset, but I have not received any response so far. I have also provided…
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How do I resolve a problem with the Central App?
Hi All, For the past few days I have been unable to access Central though my Central App on an Android phone. When I tap on the App, I am faced with completely white screen with the word Central (in black) in top left and an arrow (in black) pointing from it to the side of the phone. I have tapped the arrow, tapped on the…
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Bitdefender downloads?: Plugins/e_spyw.i01 Plugins/emalware.001 ???
Bitdefender and it says that my pc is clean but then look through my Bitdefender update run today there are update downloads including: Plugins/e_spyw.i01 Plugins/emalware.001 Plugins/krnl.xmd What are these files?? Many other files downloaded too but too many to list. Scan details say 123,634 'Skipped items' and 331…
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Bitdefender icon not showing again and blocked pc
Hello everyone, here we go gain with the disappearance icon Bitdefender and blocked pc. Version installed antivirus 27.0.58.324 I had contacted support and problem was solved but he came back. The icon antivirus is active in the settings
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How the infection detection works?
Here are 2 notifications from bitdefender. It's only static text. I own this two pages. The certificate is valid. What is wrong with this? Infected web page detected Feature:Online Threat Prevention We blocked this dangerous page for your protection. [URLs removed by admin - Posting malware samples and /or URLs is not…
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Is Bitdefender Antivirus Plus as powerful as Total Security?
Hello Bitdefender experts, First of all, I don't have enough money to buy the full Total Security product. My question is, does Bitdefender Antivirus Plus have the same strong basic security engine without the add-ons, and is it sufficient without me having to worry about security?
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Bitdefender blocking Office 365 licensing and activation
Product: Bitdefender Total Security | Build 27.0.58.324 OS: Windows 11 Enterprise 64-bit, version 26H1 | Build 28000.1836 Office: 365 Business Premium I've had a lot of issues with Microsoft Office 365 not activating and coming up with an account error. After too much troubleshooting and tweaking settings, I've confirmed…
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Bitdefender icon not showing again......
W 11 26200.8246 Bitdefender 27.0.58.323 latest update To clarifiy one by the clock bottom right of my screen is missing on startup sometimes it there sometimes its not it will either be there and stay or not show up. If I restart it will show every time but thats a pain and shouldn't be necessary. I reinstalled it this…
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How do I check if my account is set to auto renew or not?
Anyone know, plz?
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Firewall Is Blocking Splashtop Remote Access
Remote access via Splashtop is being blocked by the firewall even after the app is allowed. I cannot find any current threads regarding this. I need urgent guidance for a workaround. This is crippling my business and I will need to consider alternatives ASAP if I cannot restore functionality.
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Unable to delete assets
On GravityZone Business Security Enterprise, if I select assets (not part of the AD group) and then click delete, the wheel spins but doesn't delete the asset. I also tried scheduling the automatic deletion of all assets that have been offline for 30 days, but it doesn't work. What can I do?
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False Positive
Hi! my name is Viggo and I am desperately trying to get my business EcoHulls running with my two friends. Our website has been built by a professional but because it is new it still seems to get flagged as a false positive by many providers, including Bitdefender. One customer could not access our site through his wifi…
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Proton VPN - Keep It Always Connected On Your Android Phone
Hi there, I have used NordVPN for years. I am now using Proton VPN. It is, in IMHO, a quantum leap above NordVPN. It connects faster, and its speed even outperforms my ISP (Xfinity) 800MBs internet plan by 30%. And, most importantly, my connection has stopped being throttled by Xfinity. And, with the upcoming issue of…
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YouTube
I want to only restrict access to YouTube and TikTok (for example) for my kids using screen time/limits. I want them to be able to play games and do anything else but limit screen time to say 2hrs per day just for these apps. Is that possible please?? Especially my daughter would spend all day watching screaming…
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VPN blocking backup software
I'm using Netgear Armor and its VPN on Windows 11. My backup software, iDrive, doesn't work with the VPN activated. How can I exclude this software from VPN. Thanks.
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Process to remove website from Bitdefender Trafficlight
Hello! How / what is the process to request the removal of a website from Bitdefender Trafficlight? The website of the company I work is being classified as such. Thank you.
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Cancelling my subscription - Talk to a human over the phone
Support: If you encounter issues, you can contact Support or call their member services line at 1-855-574-4.3.1.3. I did talk with a customer representative whom I called at 1-855-574-4.3.1.3, and the rep was lovely and helped me cancel what I thought was my bitdefender, but changed to bitdefender Premium Security as I…
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Phishing & Spoofing
I have now had 2 incidences where clients of Actiflex Ltd (my company) have received emails purportedly from myself & authorizing change of Bank Account details. The clients have been further asked to remit outstanding payments to these new accounts. As mentioned there have been 2 incidents where in the first one USD…
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Securepass is often not active on Windows 11
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Firewall alert window problem
Hi. It's me and firewall alert mode problem again. When a user is playing video games in fullscreen, the sudden appearance of an permission alert dialog can cause: 1- The game window to minimize at inappropriate times 2- The user to misclick on the dialog because they were about to move the mouse and click, unintentionally…
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Bitdefender update 27.058.321
I seem to have missed getting the update 27.0.58.321. The previous version I had was 27.0.57.313 and then last week Apr 8 I received 27.0.58.323. I assume I should have received the 27.0.58.321 prior to the 27.0.58.323 version. Can someone tell me why this version update did not happen? I have Bitdefender Premium Security…
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Bitdefender updates causes long system freeze
Ok so I see a lot of people complaining about the startup freezes caused by Bitdefender, its actually the software updating causing the system freezes, most of the time it updates at startup. But I noticed these freezes happening too well after the startup and everytime I checked bitdefender notifications and an update…
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How to move to subscription plan
I buy Plus subscription but my defender stays at trial what to do
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How to disable bitdefender autopilot ?
Hi It constantly warns on the main screen that the password is weak, install password protection. How do I cancel the warnings? edit: I blurred your Account name at the top, Scott.
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Scam Protection not checking GMail
I have installed Mobile Premium Security on my Galaxy S9+ and Galaxy S23+. Scam Protection indicates it has checked Links and Messages but not Emails. I have both GMail client installed from PlayStore, but also logged into my Email through a web browser and left that open for a day. Even though I have received 20+ emails…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Abonnement SecurePass
Bonjour, j'ai activé ma licence secure pass aujourd'hui alors qu'il me restait 29 jours d'essai. Ma date d'expiration est le 15/04/2027, alors qu'elle devrait être le 14/05/2027. Pouvez-vous rajouter mes 29 jours manquants s'il vous plaît ?…☹️
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Renewing Bitdefender subscription
Hello, I want to know how to extend my 3 years subscription ( Bitdefender Internet Security). I have tried all options in Bitdefender Central but i always end up with the price of 8,15 €. Something must be wrong. Can anyone please help me? Thanks a lot in advance, António