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Identity Theft: What It Is, How It Happens, and How to Protect Yourself
Identity theft is one of those things people often think will only happen to someone else… until it does. It can affect pretty much anyone who uses email, social media, online banking, shopping sites, or even just a smartphone. The good news is that understanding how it works makes it a lot easier to avoid. What is…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Finland deleted?
Is there any reason for why Finland suddenly is excluded from Bitdefender's VPN aleternatives? I use Bitdefender VPN for security reasons when visting my bank's website, but since yesterday Finland is removed from Bitdefender VPN's list over countries. Everyother European country, even the tinyest, are on the list, but not…
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Bitdefender Internet Security licence valid?
I find Bitdefender internet security licences available on Amazon. Could I purchase them? Will they still be valid or upgraded to Total product as I heard internet security has been discontinued.
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I can't access "Manage exceptions to create a whitelist.
Protection, Online Threat Prevention, settings, Exceptions, Manage exceptions doesn't respond to clicks. Link is not active.
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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BD Mobile Security: Bitdefender Central Reports False Alerts. Any Help?
Hello everyone :) This is my first post ever on this forum in general so go easy on me ^-^ I only have one remark to make and one more specific question / issue for you. To get the former out of the way: The frequent and repetitive notification on my phone originating from Bitdefender Security promoting the Bitdefender VPN…
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Windows desktop
How to remove protection in private window
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Endpoint Policy Question
Hello! I have two major questions: Firstly, does setting Advanced Threat Control to Aggressive do anything? I understand that it operates at a greater deal of aggressiveness, but would it possibly prevent more malware? Secondly, does EDR provide a form of preventative protection? I saw in a Incident Report a detection…
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Inquiry regarding the safety of "Camomile" software for CPU undervolting/underclocking
Dear Bitdefender / Experts, I hope this message finds you well. While searching for solutions to reduce my laptop's CPU temperature, I came across an open-source software called Camomile (used for lowering CPU frequency/underclocking to reduce heat). Before running it on my system, I wanted to consult your expertise: Is…
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Ransomware Remediation: How can I switch on Ransomware Remediation?
I am not the only one who is not able to switch on Ransomware Remediation. When I try it the button always switches back and stays gray. I tried it also with the administrator, but also with no success. I hope anybody can help me. Thank you Francesco
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Regarding the Availability of Bitdefender Personal Edition Virus Definitions and Cloud Features in Mainland China
I am currently studying at a university in Hong Kong and am about to graduate and return to mainland China. I am currently using a Bitdefender personal product (Antivirus Plus) in mainland China and would like to ask: 1. Are virus definition updates stable and accessible in Mainland China? Will there be frequent connection…
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My bank is now using cookies, Bitdefender is blocking access to my bank
Just tried to access my online banking Via "SafePay" , and couldn't get into my bank online,,,, I kept getting Error messages.. My Bank's website is now using cookies, they let you choose which ones to turn off or on, such as "necessary" , "functional" , "advertisement" , and "Third Party" cookies… I shut off all of them…
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BD seems to have crashed on my laptop
Hi, Rather worryingly, BD seems to have crashed on my macbook laptop and despite signing in multiple times it keeps asking for an "activation code" without which, it seems, it wil not function. I also now see TWO icons for BD in my bar, both showing not functioning. I am always uneasy when security capabilities fail, so…
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Google search on Mac no longer works with Bitdefender running
When Bitdefender Shield Is active, Google search don´t work. It is a problem on both Mac and iPhone. And both in Safari and Firefox. Started on my iPhone some time ago, is now also a problem on Mac and MacBook. What to do ?
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Email client security warning - "The certificate for imap.gmail.com does not come from a trusted source"
Hello. Lately, for no apparent reason, I’ve been getting a security warning from email client I'm using (Thunderbird): "The certificate for imap.gmail.com does not come from a trusted source" This notification appears only for my Google accounts. Could Bitdefender Antivirus be causing this? Or is this a security alert…
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Stopping automatic scanning on an external hard drive
This issue could be a sequel to the previous one I posted. After the updating to the latest version of Bitdefender, I noticed that its behavior regarding drive scanning has changed. Bitdefender now seems to automatically scan the external hard drive connected to my computer unexpectedly, without my consent. As the relevant…
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The option to scan flash drives no longer appears
Recently (possibly following a recent update), Bitdefender antivirus no longer prompts users to scan USB drives, as it did previously. The options in the settings are enabled to prompt a scan each time. How can I fix this? Thank you.
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The Auto Game Mod & The full Screen
i ld like to request to change the game mod mechanism due to a valid reason , bitdefender should switch to the game mod automatically even the game is not in the full screen mod, cuz the pc requires the same optimization regardless of the full screen mod.
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Please consider adding Ukrainian language support
Hi Bitdefender Team, I have been using Bitdefender for a while and I really appreciate the level of protection it provides for my system. However, I noticed that the interface is currently missing Ukrainian language support. With a large and growing community of users in Ukraine, having a native localized interface would…
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New Scam Alert: Fake ChatGPT Plus "Payment Failed" Phishing
I just spotted this one landing in inboxes, and it’s a perfect example of how scammers are pivoting to target AI users. They’re banking on the "fear of losing access" to GPT-5 or your custom workflows to make you act without thinking. Red Flag Why it’s suspicious The Sender Address The email came from infos@bwb-bonn.de.…
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Why does the Bitdefender Central app show that my device is inactive?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Unable to eject time machine under Tahoe - "one or more programs..." (Bitdefender scanning)
As far as I can tell Bitdefender is scanning my USB Time Machine drives on my Macbook Pro running Tahoe 26.4.1. If I drag the USB drive to the Exceptions what happens is it only blocks that particular day's sub-directory in the Time Machine USB drive, not the whole external drive. Time machine only created daily…
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Activation code - How to install Bitdefender on other devices
I have bitdefender total security that I can install on 5 devices. When I downloaded it on my other laptop, it is asking me activation code. I have attached a snapshot.. I bought it online.. and I don't have such code. I don't need it because I can install it on 5 devices. How to proceed?
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Delete discussions from Expert Community
Would someone please tell how to delete my old discussions that are from over a year ago and still in my notifications, I am sure there is a simple way to do this but I am at a loss to find the answer. Thank you
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B.D.'s app password is malfunctioning
when i check the the box '' disable the password for the current session '' nothing needs password again even the app is closed. it is not a normal password behavior , closing the app should lock the bitdefender's critical settings again because the session ends with closing the app. plz guide about the fix.
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Game Mod
Does game mod excludes the games by not scanning each and evert read/write file of the game when its game mod is on ?
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Advance threat Defense ( adding a folder process )
Within this section the interface remains unresponsive and fails to provide a save option when attempting to add a folder to the exemption list. The software should explicitly indicate that enclosing the directory path in quotation marks at the beginning and end is required for the folder to be successfully added.
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Work Profile
Do i need to add an application here or it ll work auto? Bitdefender's Game Mode automatically activates when a game is launched, so the purpose of the Application List remains unclear. Furthermore, I'm unable to add the Windows 10 Store version of CapCut to this list, as it's not discoverable in the search. What is the…
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Game mod's auto profile is malfunctioning
Bitdefender's Game Mode fails to trigger automatically despite the auto-profile configuration being fully enabled. The software is currently failing to detect Steam games manually / automatically, which are installed in the default directory of the system drive.
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Bitdefender settings are out of order
The "Run minimized" feature is malfunctioning within the manually selected "Game Mode" profile. Specifically, when executing a game in full-screen mode, the system crashes and the quick scan interface forces itself into the foreground, completely overriding the active "run minimized" configuration. Can a scheduled…