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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Context Menu icon has white corners (Not transparent)
The Bitdefender icon in the Windows right-click menu has white corners instead of being transparent. It looks like a JPG with a white background and looks broken in Dark Mode. I already tried clearing the Windows icon cache, but the issue is still there.
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subscription has expired
Good evening, I activated Bitdefender Ultimate Security (PC, Android, Mac, iOS) (5 Devices, 1 Year) - Bitdefender Key - GLOBAL on September 26, 2025, but today I received a message that my subscription has expired. Can you check? Thank you.
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I'm A Little Bit Concerned About This Game Typically If It's Malicious. Any Help?
i originally uploaded this to Malwarebytes but they told me it was a false positive on virus total so I was just wondering if anybody can let me know if it is malicious or it is a false positive only as far as I know I actually haven't had any issues with the game the company that owns the rights to the game is a Japanese…
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Need Premium VPN for travel outside home country?
I have the basic version of Bitdefender VPN on my iPhone, but I'm wondering whether I need the Premium version when I travel to Mexico. I live in Canada. Will I be able to connect to the necessary Mexican VPN servers if I just have the basic version?
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I installed BiDefender mobile on android but it tells me I have 7 days left
I installed BiDefender mobile on android phone but it tells me I have 7 days left of Trial. I have a paid subsciption for BitDefender. When I go on the Central application, it tells me the phone is protected. What am I missing?
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Help! i cannot enable exploit protection
i try to enable it bu whenever I close the app and open it again the exploit protection is automatically set to off again. I tried running the app as administrator but it does not work.I have restarted the system. I have reinstalled bitdefender and i still cannot enable it.
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Bitdefender total security 27.0.55.298 threat detection pop up issue
Hi everyone, I have a fresh install of bitdefender total security version 27.0.55.298 and I'm not getting the pop up message when a threat is blocked. The blocked threat does show up in the notification tab.
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Extended subscription - need to reinstall ?
Hello, I just extended my Bitdefender Internet Security license with an activation code as described on this topic : https://community.bitdefender.com/en/discussion/91101/instructions-for-merging-subscriptions-when-renewing-early I now have a new expiration date for my license. Do I need to reinstall Bitdefender in order…
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How do I stop Bitdefender creating new rules in firewall?
Hi guys. I have an issue with Bitderender firewall. I deny access to applications in the rules section, but Bitdefender creates new rules on those applications, giving it acces to the internet. It is rather annoying to deny access to the internet for certain programs, then later discover that Bitdefender created a new…
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How can I turn off USB Immunizer Recommendation 2026
I will start this post by saying , it's issues like this , that tells me Artificial Intelligence will never come close to humans. HERE is my problem , since 2022 , WE bitdefender users have complained about USB scanning EVERY GOD DAMN TIME WE PLUG IN THE SAME HARDDRIVE. and no REAL way to turn it OFF !!!. now instead of…
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Password for Bitdefender definitions
If I want to change any of Bitdefender definitons (like Privacy » Protection for Audio and Video) you need to enter a password (this defintion is under Definition » Manage your password). This passoword IS DIFFERENT FROM BITDEFENDER ACCOUNT PASSWORD. Problem is that I cannot get to the configuration as Bitdefender keeps…
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Wear on function for smartwatch
Any idea where in Bitdefender app for Android is located Wear on function for smartwatch? I have a Premium subscription for family
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bitdefender's membership time is getting over
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Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
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Bitdefender VPN ads and tracker block history list
Hi everyone, I would like to be able to see exactly what was blocked by the ads/tracker blocker. Right now it only shows how many things where blocked but not what was blocked.
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My Bitdefender version hasn't updated to the current build though it's been available for weeks.
Hello, I just have seen that my current bitdefender version still has the second-to-last build 27.0.55.296 upgraded on December 8. On the homepage I have found that the up-to-date build 27.0.55.298 had been released on December 11 already. I always update my Bitdefender right after starting the PC with a right mouse click…
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Problem with .NET Framework while installing VPN Premium
Hello, I added the VPN Premium utility to my basic BitDefender subscription. At the end of the activation and installation of VPN Premium, I received the following message from BitDefender: “.NET Framework 4.7.2 or later is not present. Please install it to continue.” I tried to install version 4.7.2, but the system…
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scammers using Bitdefender domain
I recently received a bogus email that used the Bitdefender domain. noreply_community@bitdefender.com How is this possible ? I would expect BD to be very secure.
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Ultimate Security Family - No activation code received
Hi, I have no activation code received. The payment is processed, the invoice received. The methods in the support FAQ section do not work. My bitdefender account shows that I have a valid subscription. I even received a reminder e-mail that I have not yet activated my new subscription. Please help. Stefan
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If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged?
If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged? in case of damage in virus database or the software will it tell you that files are damaged and need to reinstall?
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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Bitdefender Firewall blocking TCP traffic over Tailscale virtual adapter despite explicit allow rule
Hello Bitdefender Support Team, I am reporting a reproducible incompatibility between Bitdefender Firewall on Windows and Tailscale, and I would appreciate guidance on whether this is expected behaviour, a misconfiguration on my side, or a known limitation. Summary of the issue When Bitdefender Firewall is enabled, TCP…
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Major flaw in bitdefender total security email protection
i am highlighting a major flaw in bitdefender total security's mail protection. i tapped on a gmail notification on my android, it opened the mail without showing an warning blocking that email ( which was red flagged by bitdefender's email protection ) and i became hacked. there should be a block or warning for such kind…
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Immunise USB Has stopped AutoPlay and destroyed two 8TB hard drives
I accidently clicked the Immunise USB button within the pop-up 2-3 days ago, and since then all of my USB devices will not autoplay no more. Support has completely blown me off numerous times on 12/26/2025 and disconnected my calls numerous times. WTF? I pay for Bitdenfender and this requires resolution ASAP!…
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small VD
Hi all, I have just noticed a small 32MB Virtual Disk named Bitdefender virtual disk. Not much info found here or while searching online. I am running the latest version of Total security on Windows 11 Pro. I have uninstalled and reinstalled but this VD still returns. Whats it used for?
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VPN for windows makes this site unavailable when ads and trackers are blocked
Hi, Bitdefender for windows works smooth and perfect when ad blocker and anti tracker are enable in the app, but this site www.abc.es does not work. https://www.abc.es/
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Call blocking not installed but calls are blocked
Can anyone help? I didn't install call blocking. Bitdefender shows that call blocking is not installed. But calls are blocked and I don't want that.
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BSOD caused by atc.sys
Since a few months I have experienced BSOD several times and the cause according to minidump files is atc.sys I reinstalled BD two times and it worked for 11 days. I just don't know what it can be. Never had this problem with BD before and I don't want to look for another AV software. I sent a ticket with my problem to…
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Turning off autorenewal
Hi, I have emailed twice trying to turn of my autorenewal. I have upgraded from total security to premuim. The total security is attached to my old email address. The email company no longer around so l can not access the email. I can not get the email to confirm who l am. How can l turn it off.
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File encryption
I subscribe to Total Security. Is there a facility whereby I can encrypt files or folders ?