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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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GIVEAWAY: Innovator's Quest - Join the Ultimate Challenge for Creative Thinkers
Calling all creative minds in the Bitdefender Community! We are excited to announce the Innovator's Quest – a contest designed to harness the power of innovation and insight from our community to drive the future of cybersecurity. 💡🔒 How to Participate Register in the Bitdefender Expert Community using your Central…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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[Ended] Tech Talk with ZONEofTECH: Join the AMA and Get Your Tech Questions Answered!
Dear Bitdefender Community, We are thrilled to announce a special ‘Ask Me Anything’ session featuring none other than ZONEofTECH, one of the top influencers in the tech world! With over 10 years of experience in the field, ZONEofTECH is known for their expert insights, in-depth reviews, and exciting coverage of…
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Welcome to Our New Anti-Scam Campaign: Let’s Fight Fraud Together
Online scams pose a bigger threat than ever. In the past few years alone, these attacks have grown in both number and complexity, with official reports indicating billions of dollars are lost annually to cyber crooks. The Better Business Bureau (BBB) reported that victims in the United States lost nearly $10 billion to…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Lock device activation
my idea is to have a free cost app providing a "auto lock" a App or online service for computers cellphones or any device thats connected to your wifi. It can help detect abnormal usage by blocking any device from trying to enter a wrong password from the internet. This can also have another layer of security on top with a…
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sites dans safepay
Bonjour, lorsque je me connecte à certains sites, comme engie, edf, ma banque dans safefay, je reçois un message d'erreur alors que quand
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How can I stop Bitdefender from bouncing me out of my bank site after I go in with Safepay?
I can log into my banking website through Safepay but then it bounces me out every couple of minutes while I am working. When I'm bounced out, I have to hit Safepay again and it will work for awhile and then do it again. Help! This has been an annoyance for sometime. Thanks.
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J'utilise Bitdefender total security et la fonction safepay. Malheureusement Bitdefender n'accepte p
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Total Defender invitation for subscription
I've got an e-mail yesterday, 13 October, from Sales SoftSecure Pro (email@e.podia.com) which proposed me to purchase Bitdefender Total Security for 3 years for only $99.99. It looks for me a fake advertisement. Do you have any details about such message?
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Why Did I Have 92494 Skipped Items In BD Total Security System (Full) Scan?
I ran a full scan with Bitdefender Total Security. When it was done, it said that I had 92494 skipped items. I searched the community but all of the skipped items posts were in the archive and the links that they said explained this were dead. So, why did this happen?
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Dns over https in browsers + webrtc leak on/off
is it necessary to switch browser's DNS over HTTPS feature off to avoid any expected conflicts with bitdefender vpn ? webrtc's : Should b.defender vpn users fix ( Switch off ) the webrtc in firefox/chrome.brave etc to let the vpn fully secure the internet traffic ? or bitdefender vpn installed along with bitdefender total…
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NAS drive attacked and cant access any file
My NAS is shared by my office emplyee. we all use it as our primary storage device. Yesterday we cant access to our files. its show a single exe file. I tried to scan the drive but still cant recover. plz help
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Bitdefender pop up ads
I'm paying for your software and I am subscribed to renew. You are already getting my money. Why would you do something so scummy like pop up ads? There's no freakin way I am sticking with a company that give me pop up ads. I've been using bitdefender for years but I'm going to have to find a new product. I know this post…
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Problem running Bitdefender on Windows 11
Greetings, I am using a Dell XPS 8930 PC with 16GB memory and Windows 11. The PC is about 6 years old. Quite often, the computer seems to go off and do it's own thing - the keyboard freezes and I cannot type in anything, sometimes for 10 minutes or so. When this happens, according to Task Manager, 'bdservicehost' and…
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Bitdefender Central reports laptop issue, laptop reports everything is fine?
I am a recent convert from Kaspersky. After installing Bitdefender on all our family computers, my laptop seems to be the only one with an issue. Maybe. Bitdefender Central is reporting my latop's Advanced Threat Defense is disabled. However the program on the laptop says it's running. Turning it off and on again with the…
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udetected virus
I have a virus that the scan can't detect
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is there a phone number to bitdefender for customer help?
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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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Safe Sites
When browsing, no sites show as safe or unsafe. I believe I have everything set properly.
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Why won't Bitdefender let me access my online account any longer?
I used it a few days ago and now it says Suspicious page blocked for your protection when I try to open the link.
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Digital Identity Protection Questions
Greetings. I have used Bit Defender products for several years, but Digital Identity Protection is new this week. By following the suggestions around data breaches (30 going back over 10 years) and impersonation checks, my score went from 1 to 44. I have 633 services in my digital footprint. I spent the last two days…
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Bitdefender installeren
Hai, Ik heb vandaag Bitdefender 5 apparaten gekocht. Helaas lukt het installeren niet. Iemand die mij tips kan geven?
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App lock ignores safe network
My app lock has worked for a long time. But yesterday it started locking apps and asking for the pin despite being at home with the same safe WiFi network. The WiFi symbol is greyed out on the app lock page, but if I click on it, it shows the home WiFi listed as active and safe. I haven't changed any WiFi settings on the…
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Risk alert does not make sense relating to supposed app install.
I have Bitdefender for Android installed and for the past two days the dashboard has alerted me to an app that has supposedly been installed that represents a risk. However, I have not installed any apps in that period. I run the scan and when it finishes it says it needs to scan again. Once the scans are completed it says…
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Cant update to latest version .201 install new PC or reinstall
I am currently using the latest online installer version but only can install 27.0.41.198. However, this version has an update bug that prevents me from updating to 27.0.41.201. This update issue has been ongoing for a long time, and there has not been a release for the online installer to fix the problem. PLEASE FIX ASAP
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Scanning individual files no longer works
I just built a new Windows 11PC and, of course, need to download and install many things. I always right click on the downloaded file and select "Scan with Bitdefender". That is no longer working on the new PC. All I see is the startup circle flash and then disappear.
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Extremely Bad Support from Bitdefender
Never really had a problem with the product until you needed help and the support is so bad! The support is typically non-existent and the support staff is extremely rude and obnoxious. How do you file a complaint?
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Why is my Wifi disconnecting?
I hava a problem using Bitdefender VPN. When I don’t use the phone, when it is locked, the WiFi communication is broken but when I am using the phone WiFi and VPN work. please help
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Neal Blanchard
Hva have managed to set up two accounts under two emails. How do I combine them and then how do I add seats to my subscription?
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Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
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Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
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Bitdefender mobile for android not generating the weekly reports issue
Hi everyone, For several months now the bitdefender mobile app for android is not generating any weekly reports. I have a ticket with support about this issue and they have already tried several fixes over the last few months with one time about 2 months ago it did generate a report one time but is was an incomplete…
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Is it possible to exclude a VM from protection?
For work I routinely use a VM for malware analysis and phishing investigations. BitDefender did its job today by blocking a website that was trying to transmit credentials unencrypted. However, using fake credentials, I wanted that to happen so that I could see the destination URL in my phishing research. I was able to…
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How to adjust Bitdefender window so it fits on the screen
I have bitdefender on a windows7 laptop but cannot see all the bitdefender window how can it adjust it?