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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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Scam of the Month - Beware of scammers preying on wildfire victims
Wildfires have continued to wreak havoc across Los Angeles County, leaving devastation in their wake. But as fire victims in California rebuild their lives, opportunistic scammers are finding ways to exploit their misfortune. Authorities are sounding the alarm about fire recovery scams that are targeting vulnerable…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender Firewall multiple popups every day
Hi - this has become a bit of a nuisance, and it's asking me to allow stuff that I think the designers would know better than I. Some days I seem to spend more time responding to these than I do actually working :-( Lots of popups - E.g. 'The application rundll32 has changed and is attempting to connect to the internet'. I…
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Why is the Utility option not working for my local account?
Yo, son. I can use One Click Optimiser (OCO) with my administrators account, but not with my local account. In the local account I put in the admin. password and passed the test, but the OCO does not pop up. I am using a fully up-to-date Windows 11 beast! Bit defender is up-to-date, too, sucker! Peace out.
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Keep Getting Suspicious Connection Blocked - polyfilljs.org
I keep getting this notification: Is there anything I can do to prevent it, or is it just an Edge thing? Thanks
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Impossible de connecter protection Web et vpn premium sur iPhone et ipad
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How to recover quarantined files after uninstalling bitdefender
I recently uninstalled bitdefender but forgot to restore some microsoft outlook files which bitdefender had detected as malicious and quarantined I reinstalled it again and checked quarantine but there are no files there, because of this all my emails have been deleted, is there any way to restore the files?
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Internet stopped working on two Windows Machines (BitDefender Family Pack (BD Total Security
08/01/2025 (Wednesday): All machines working fine. 09/01/2025 (Thursday): Laptop couldn't access networked storage device nor internet. Yet hub knew it was connected. Disabled wi-fi and re-nabled after 'forgetting' my network and re-discovering it. Didn't work. 10/01/2025 (Friday): Connected laptop to friends network for…
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UnBlocking legitimate files from known websites.
I posted this in the "wrong" section, new at your "Boards," hope to get remediation on this forum from someone on the BitDefender Team!! _______________________________ More than two decades of PC use, BitDefender is the 4th tool that I have migrated to after McAfee, Norton, Avast, and now you. Each program had become…
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Prevent scan of selected removable devices?
I have a set of USB flash drives that Bitdefender scans every time they are inserted. This is wasted effort and causes a flood of alerts from Macrium Reflect's Image Guardian as BD scans Reflect backups. I want to indicate to BD that these devices are safe. How do I do that? If that can't be done, how do I disable scanning…
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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Your phone is constantly sending data from a site
Please help me if your phone is constantly sending data to a site and doing it regularly to the site I couldn't figure it out.
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False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
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Are There Any Upcoming UI Updates for Bitdefender Antivirus on Android?
I want to know if there are any upcoming updates or planned UI changes for the Bitdefender Antivirus Android version. Are there any redesigns upcoming next year? (2025)
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Bitdefender Installation Stop using MAC ADDRESSES MEDIA ACCESS CONTROL as Unique Identifier
I have Desktop Parallels Running Windows 11 ARM on both M1 and M4 Processors. The issue is that Parallels Desktop Assigned the MAC ADDRESS of the Bluetooth Device the same on both computers. bc:9a:78:56:34:12 located in the Device Manager under Microsoft Windows Transceiver Bluetooth Properties. The problem is that the…
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Move all accounts at once from "Import" folder to "My Vault"
I decided to replace Password Manager with SecurePass. After exporting data from PM and importing it to SP, all the accounts were organised into a folder called Import (with date & time + 4 other characters). Is there a way to collectively move all the contents of the Import folder up a level to My Vault? I really don't…
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VPN automatic startup
Hi, I've upgraded to Premium VPN but cannot get the VPN to connect automatically on startup despite this being configured in the settings. I have to manually connect every time. How can I configure the VPN to start with Windows? I'm also not seeing a VPN icon in the system tray. Is this correct? Many thanks, Sean
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I use an e-mail provider that is not secure. Compose marked as unsafe.
I have my e-mail marked as an exception in Windows 11. But when I open an e-mail window, it looks like this Is there any way to get bitdefender to not do this since it isn't associated with an exe file? It just started doing this 3 days ago. It is just very annoying. Thank you. Cathy Win 11 Pro 22H2 HP Zbook G8
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PDF shows black screen
Since I installed Bitdefender the system the system behaviour for PDF has changed. When I open a PDF (even the Bitdefender manual) I get black the PDF shown as black only. If I print the same the preview shows me the PDF correctly. Anyone experienced the same and has a solution proposal ?
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"Secure connection failed?"
I just downloaded Bitdefender Free Antivirus and VPN. The first time I tried to log in to my bank's website, I got the message, "Secure connection failed." Does this have to do with it being the free version? I'm planning to upgrade to the paid version next week.
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Renewal notices going to my old email
Back around August 2024, I changed my email. Went through the process and verified it. All email started coming to the new email address. In the last week, I received renewal notices on my old email address. Logged into Bit Defender Central to verify. Yes, it was due to expire in a few days. So I renewed it. I then get a…
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Scheduled scans don't run (still)
If I had a pound for every time a scheduled scan in Bitdefender actually ran, I'd have £3. What is so difficult about this? Time and time again I'm told to reinstall, uninstall, recreate, delete and then .... nothing. I don't understand why such a critical feature of an AV application keeps being broken. I think I've been…
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Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
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Will Premium Security on IOS Devices function regardless of the location of the device?
I have currently 8 IOS devices "Protected" on my Bitdefender Premium Subscription. One of those devices doesn't even have Bitdefender installed since I erased it, removed it from my Apple ID, and gave it to a relative and she put it on her Apple ID. On my Bigdefender list of devices, I renamed the device and created a…
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IE problems not fixed in GravityZone Risk Management
I tried using the Fix Problems feature in Risk Management for IE (browser) problems, but the fixes are interrupted and the fix fails. See pic. I've used the feature to fix other problems, but can't get it to address the IE issues.
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WHY is nobody talking about Banshee INFOSTEALER
having a paid subscription i wonder why after it has been known for over half a year with a recent This seems a pretty serious danger update Nobody is talking about the Banshee? this some serious stuff but now i doubt Bitdefenders capability just a random link…
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Why did my Bitdefender Premium Security subscription randomly get extended
Hello, It is currently 2025 Jan 16 and I was expecting to renew my Bitdefender Premium Security on Jan 24 2025. However, I looked into my Bitdefender Antivirus, and it showed that my subscription was going to expire in 40 days instead. I took a look into Bitdefender Central, and I notice that my subscription was extended.…
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How can I correct default port timeout?
When VPN is active I get a message "Connections to the server “imap.gmail.com” on the default ports timed out." This happens for all my email accounts and clears when I turn VPN off. Any suggestions? Thanks
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How to know what is behind blocked connections?
Hello everyone. I can see in notifications that bitdefender is blocking connections. I can make exceptions or leave them blocked. But to confirm this decision, it would be good to get access to informations where I could know what these connections actually are and judge whether they are legitimate to me or not. I tried…
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what is going on with threat detection
All my PCs that have bitdefender have gone crazy with critical notifications. Anytime I open a browser (Google/Edge etc) I get inundated with literally dozens of critical notifications about chrome.exe wapd or msedge.exe wapd. It is insane. Every time I open a new tab the same thing happens. This is ridiculous. Literally…
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Trojan.MSILZilla and VSTO Community ?
Trojan.MSILZilla detected when Visual Studio Community builds project test. Error in VSTO : Unable to copy file "obj\Debug\net8.0-windows7.0\myAppTests.dll" to "bin\Debug\net8.0-windows7.0\myAppTests.dll". Access to the path 'bin\Debug\net8.0-windows7.0\myAppTests.dll' is denied. Is it a false alert ? How to avoid it ?
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USB Document Camera ("Thustar 8mp") stopped working
We've have an issue with a USB document camera that has stopped working on our front of house desktop computer (it still works on my laptop). We are a small physical therapy clinic and nobody here is particularly savvy with these issues. We have spent some time looking through previous topics in "support" and followed a…