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Windows
Troubleshooting and optimizing Bitdefender products for devices running on Windows.
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Troubleshooting and fine-tuning Bitdefender products for macOS.
Mobile Security
How to set up Bitdefender Mobile Security and fix common issues for Android and iOS.
VPN
Guides, fixes, and extra information about Bitdefender VPN.
Product features and Ideation
Bring your ideas to the table! Show us how you'd like to see our products improved, vote on ideas from others and see them come to life.
Enterprise Security
Managing your security solution for physical, virtual and cloud environments.
Scam Busters
Share your experience with the increasing prevalence of online scams, consult cybersecurity experts and learn from us how to stay safe.
Central and Subscriptions
Tips on using Central account and how to manage your subscriptions.
Other Products and Services
Discover more products and services that help you protect your privacy.

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The Defenders of the month are the Community superheroes

We are pleased to announce that we are launching our Super User program called “Defenders of the month” and “Defenders of the year”, exclusively for the members of the Bitdefender Community!

Bitdefender together with Scuderia Ferrari HP. Get all the race reports here

Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP.

GIVEAWAY: Innovator's Quest - Meet the Winners!

Calling all creative minds in the Bitdefender Community! We are excited to announce the Innovator's Quest – a contest designed to harness the power of innovation and insight from our community to drive the future of cybersecurity

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The Bitdefender Expert Community

Join the Bitdefender Expert Community to find answers, exchange ideas and connect with other cybersec savvy people!

Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
Password Manager: Why do I now have to keep entering in my password with each browsing session?
I have used Bitdefender Total Security and Bitdefender Wallet for several years, managing hundreds of passwords across various browsers (e.g., Chrome, Firefox, Edge, etc.). After turning on my computer, I was able to open a browser and log into my Bitdefender Wallet ONCE to allow access to my passwords for each website. I…
Can you explain to me what this BDTS firewall function is for?
Can you also explain to me whether I should activate it or not?
Strange extension/object " _.!%#@$ " seen during a scan with Bit defender Mobile.. what could be?
What is that?
Deco ACE5400 Tri-Band mesh wi-fi
I am wondering if there is a way to install Bitdefender VPN on this mess wi-fi system?
Phone Number for support
I purchased bitdefender and never received a code to activate my devices.
Antivirus plus is blocking access to nfl.com - how do I fix it?
I'm just a newbee, don't have a clue. I'm running Bitdefender Antivirus Plus on Windows 11 Home. Automatic updates are on, so I'm pretty sure I'm up-to-date. When attempting to log in to nfl.com (id.nfl.com), I get just the NFL logo and a flashing "Loading" message. When I do the same on my old computer without…
Bitdefender App Allowing Google to Collect Tracking Data?
Why is the Bitdefender Android app allowing Google to collect information and data about us and our phones from its app? According to the DuckDuckGo App Tracking Protection feature, the Bitdefender app has allowed Google to make 48 tracking attempts on my phone in the last hour, ranging from my device brand and GPS…
Why doesn't split-tunneling work with every site I add?
Split-tunneling not working for 'duckduckgo.com', as well as a few other websites. Forces me to disable VPN in order to access those websites.
How do I turn Bitdefender VPN off?
Firewall mods + Port Scan
Firewall mods are not well defined on bit's web site : https://www.bitdefender.com/consumer/support/answer/2082/ I need more specific information. I don't have a local network connected to my PC. Do I need Bitdefender's Stealth Mode? Can it enhance security? What are the advantages and disadvantages? Could it impact online…
My SafePay desktop freezes anytime I try to print. Why is this happening now?
In the last month, anytime I try to print, the screen completely freezes and I have to exit out and return. For now, I have had to download everything to my computer and print from a file on my harddrive.
Scam Copilot
There really needs to be a way to disable the scam copilot. The constant popups are annoying.
Streaming services to block bitdefender VPN
Lately I experience streaming services to block bitdefender VPN connection. Despite active VPN it is stated they diagnose abroad connection and block. Any advise?
Getting email protection working
Hi, I have just installed Bitdefender and it asked me to start email protection. I clicked the "Get started" button and put my email address for the account. A "Let this app access your info" tab showed up and if I click on "Next", nothing happen. I need help in getting the email protection working? Thanks.
URGENT HELP NEEDED!
I Paid for another 12 months with a code that was accepted along with time left on current subscription keep on getting i have 19 days left when i should have over a year left last yr my bitdefender was updated but not this time getting fed up do i need to install another bitdefender on my laptop can someone from the…
Bluetooth Firewall
Like , insightful buttons on bitdefender's forum
Previously Like/dislike/off topic/insightful options should be highlighted to avoid mistakenly clicking on the same button again. As there are several threads it can make a confusion.
If Vpn is banned in some country ll bit vpn still work ?
If a country implements a VPN ban, can Bitdefender VPN still bypass government surveillance and geo-restrictions?
Persistent pop-up "Set as office network"
After installation, I consistently get a Bitdefender pop-up from the system tray asking me to set my wifi network as office network. I click "Not my office network", but next time I log in, the same pop-up occurs. How do I stop this annoying feature?
Two time zones while using bit vpn
How did this website detect my VPN usage and determine that my real-world time zone differs from my virtual location's time zone? Is there a way to consistently mask my real-world time zone and only present the time zone associated with my virtual location to this website?
No activation
Had Bitdefender Total Security (Trial) installed. It was more than I needed and decided to uninstall it and purchase Bitdefender Internet Security. Paid for 1 year and my credit card was charged via Pay Pal. Got email receipt . But nothing else. The email receipt was from from "Avangate" ? and had an invoice #. Went to…
Vpn is showing a wrong location
Vpn is showing a wrong location on the map , plz fix it.
Vpn should contain a feature of auto update
Bitdefender VPN should be configured to auto-update. Despite Bitdefender's hourly update setting, the VPN hasn't updated in several days : Which is causing issues like hiding the connected locations' names. I have been advised by the administrator that a complete reinstallation of the VPN is necessary to obtain the latest…
Food Lion App not working with Bitdefender
How can I allow this app to work? If I turn off Bitdefender, it works fine. Is there away around this or approve the app somewhere?
update credit Card
i shut down my old credit card that I've used for autopay and need to update it to a new card but I'm having trouble with trying to get this done. The directions for doing this don't load - it's just a pulsating circle forever. I'm using windows 11 with edge browser. Then I tried using Chrome and got a little farther…
Dns leaks
I'm concerned about the results of my recent DNS leak test. The website is displaying a fake IP address that doesn't match either my original IP or the one provided by BitVPN. I've attached screenshots of both normal and deep checks for your reference. If this website is providing inaccurate results, please recommend a…
Vpn's visual
Bitdefender Parental Controls
Bitdefender Parental Controls has limited functionality, particularly in blocking adult content. Kaspersky Safe Kids, while not perfect, offers more robust protection in this area. I suggest improving Bitdefender's performance in this sense.
Bitdefender Uninstallation Should Be Password Protected
I was able to uninstall Bitdefender in Safe Mode using the Bitdefender Uninstall Tool or Revo Uninstaller Pro. The process was straightforward and I didn't encounter any Self-Defense mechanisms from the antivirus. Anyone could easily uninstall the security software in this way, regardless of the user's intent. Bitdefender…
All Scans Should be configurable
What exactly does Bitdefender's contextual scan include? Any Body ? I couldn't find specific details in the software or on the website. All the scans should be configurable, so the user should be able to choose the required options for scanning.