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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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The Secret Santa Scam - Your Holiday Generosity Could Cost You
As the holiday season approaches, many look forward to gift exchanges and the spirit of giving. While Secret Santa traditions are meant to bring joy to friends, families, and workplaces, scammers have found ways to exploit this festive activity. A relatively old scam, often circulating on social media, is turning a beloved…
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Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP
During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing. Bitdefender's booth was built inside the track,…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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am vizionat un serial pe filmeonline biz si m am trezit cu o gramada de ferestre cu PERICOL DETECTAT
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Bitdefender search advisor is still not working with Bing
Even with the "Open links in new tab" disabled, the search advisor does not work with Bing As mentioned in the article at this was being worked on but it's been a year now and yet the issue is not resolved
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I recently changed from McAfee
I keep getting messages that my system has viruses. I have uninstalled all McAfee programs. Bit Defender tells me i have no viruses. Please help Thanks
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Add Obfuscated + Fastest servers in bitdefender vpn
1- I would like to recommend the inclusion of Special Obfuscated Servers within the protocol list of Bitdefender VPN. These servers would prove most beneficial in countries with high surveillance and restrictive firewalls. These servers would significantly enhance free, smooth, and private browsing by disguising VPN…
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Does bitdefender Vpn contain obfuscated Servers
Nord vpn offers obfuscated Servers , they say: Obfuscated servers are specialized VPN servers that hide the fact that you’re using a VPN to reroute your traffic. They allow users to connect to a VPN even in heavily restrictive environments. When you connect to a regular VPN server, your ISP can’t see where you go online.…
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Disguised + P2P Servers in bitdefender vpn
DNS tests show that NordVPN is using its own servers, but it also reveals that the traffic has been secured by the VPN. Relying on Google servers like Bitdefender VPN also poses a security risk as it utilizes Google servers instead of its own. So, what's the solution? Do you know of any VPNs that use their own servers with…
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About Bitdefender Forum
There is no place to report a bug or suggest a feature about our beloved bitdefender's forum. There should be a Specific Place among the above about that.
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How can I disable or hide "File Shredder" in the context menu?
I just accidentally shredded some files when I was trying to scan them, because of the ridiculous placement of the two options right next to each other in the right-click context menu. Thank goodness they happened to be files I was going to delete anyway, but one day I won't be so lucky. I did in fact search for this…
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Installation Troubles
Hi all- Hopefully you guys are able to shine a light into my installation troubles. I download the file, then I get an error saying installation failed (see picture), also ran a reliability report and got the following. Any suggestions? Source Bitdefender redline update Summary Stopped working Date 12/20/2024 3:36 PM…
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Why change to Secure pass??
Can someone please tell me why I should change from Password Manager to Secure pass when Secure pass offers less options as is shown in this link. https://www.bitdefender.com/consumer/support/answer/109210/
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Does SecurePass have an auto lock feature
This message is in the product guide, but I cant find how its done. Did you forget to sign out after using a device that is not yours?! This feature will lock the password manager with a PIN or log you out after a period of inactivity at browser level.
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How to stop Bitdefender blocking my internet?
My internet is no longer working despite my laptop saying it's connected to my home WiFi. It's not a problem with my WiFi as I've turned my mobile data off on my phone and still have connection using only my WiFi. The only thing that's changed since it last worked is that BitDefender asked me to confirm if my current WiFi…
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Bitdefender VPN blocks all internet access on one of my 15 devices!`
Hi Out of my fifteen devices, I have only one out of seven similar Dell desktops with the above issue. All are running win 11 home, four with version 23H2 and two running 24H2. Only one desktop running 23H2 has the above problem, it is 12 months old and has been running well until a couple of weeks ago. Occasionally it…
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Re Logging in
Every time I login to Bitdefender I receive a message that says something like "New Device" please check your email for a code. The email takes a while and then I have to enter the code etc. It's very annoying. Can anyone enlighten me on why this might happen and possible solutions. Thank You
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Issue with Bitdefender subscription
Hello, I'm experiencing an issue with my Bitdefender subscription. I'm unable to activate my product after purchasing it online. Can anyone guide me on how to resolve this or if there's an issue with my account? Thanks in advance for your help
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Captcha scam?
In the link below there's a Captcha and it doesn't seem right to me. I've read about Captcha scams. Can someone from Bitdefender please investigate the one below and report back if it's a scam or not? Thank you! *URL removed by @Gjoksi RULE: Posting malware samples and /or URLs is not allowed in the community! Do not post…
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Windows Error Event 10 & 214 AppReadiness of BDContextualMenu
I have two types of Windows 11 Error Events from Octorber 2024. (These are translated from Korean to English) Windows Error Event 10, AppReadiness Appx operation 'RegisterPackageAsync' on 'BDContextualMenu_1.0.0.1_neutral__wyhbsbn8my8n2' failed for user 'S-1-5-21-3827810689-2773908409-1804755854-1001'. The…
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Wallet->.csv->SecurePass question--
I followed the instructions for importing my passwords from BD wallet to the new "improved" SecurePass using a <>.csv file. The process did not export ALL of my accounts/passwords — only about one-third of mine. (Before you ask: I only had ONE account in Wallet.) Now, those 20 records reside in an "Import…" folder in my…
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Bitdefender SecurePass - The new and improved password manager
Hello, I've noticed Bitdefender has made a new password manager called SecurePass, it works well on both Windows and Android. I especially enjoy it on Android, since it's seamless and works better than the previous password manager (Bitdefender Password Manager). For the app itself, there are a lot changes. Such as the…
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Upgrade from Total to Premium
I just purchased Total but want to upgrade to Premium. Prior posts indicate that I will get a credit for my total purchase but that did not happen. Thus - How do I upgrade to Premium without paying the full price?
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No Wi-Fi Signals Found to Protect
I have repeatedly attempted to activate the Wi-Fi Security Advisor, to select my Home Wi-Fi, and secure it. But BD recognizes NO Wi-Fi signals in spite of the fact that every other device I own, phones, tablets, Amazon Firesticks, etc. ALL immediately identify the several Wi-Fi signals available. How can I resolve this?
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Error code 1020
I just received this error when trying to upgrade - Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution. I have tried to search for this code but no results Anyone know anything about this? Thanks in advance.
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How to switch off "Prompt for Password"?
When scanning 16TB disks it can take a while. I try to do that when I am not doing anything on the PC so it will be ready when I return. However, the running task will prompt sometimes for a password when it encounters a password protected file. But since I am not there to override, it just stops there. When looking at the…
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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Can't access Yahoo Mail while Bitdefender VPN is connected
and when I disconnect the VPN it refreshes and is available immediately. This situation pertains to both Google Chrome and Firefox, so I assume it is browser agnostic. Ditto devices (ie. HP desktop and Windows surfacePro). Ditto operating system as I checked it on an old machine running Windows8.1. Both Chrome and…
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Looking for a "Quick" Way to Temporarily Disable Bitdefender on Windows
I recently installed Netgear Armor (powered by Bitdefender) on my Win 11 computer. At times, I need to temporarily disable the app, and I can't find a quick and easy way to do that. Let me know if I am missing the "quick and easy way" or there simply isn't one. Thanks in advance.
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Bitdefender Router?
Hi, I wonder if anyone knows which router with sim card has Bitdefender pre-installed. Merry Christmas and Happy New Year from Christer Sweden
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McAfee scam
For the past 3 days I've been getting requests from McAfee to activate subscription. Closed account with them 4 years ago. Had banking info with them then. They want me to open Antivirus and renew. Looks authentic but not sure. Getting window in lower right hand corner of screen. Can't get rid of this annoying window. Any…
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Windows reinstallation - Can't install Total Security
I have just rage-quit and reinstalled 24H2 because the desktop picture kept changing (long story) Now, Bitdefender Central says that my computer is protected, and was even able to 'perform update successfully' except that no Bitdefender product is even installed. Of course, because Bitdefender Central thinks it's…
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vpn is not very stable...
At present, vpn is not very stable... Are there any operating rules or time limits?