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Windows
Troubleshooting and optimizing Bitdefender products for devices running on Windows.
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Troubleshooting and fine-tuning Bitdefender products for macOS.
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How to set up Bitdefender Mobile Security and fix common issues for Android and iOS.
VPN
Guides, fixes, and extra information about Bitdefender VPN.
Product features and Ideation
Bring your ideas to the table! Show us how you'd like to see our products improved, vote on ideas from others and see them come to life.
Enterprise Security
Managing your security solution for physical, virtual and cloud environments.
Scam Busters
Share your experience with the increasing prevalence of online scams, consult cybersecurity experts and learn from us how to stay safe.
Central and Subscriptions
Tips on using Central account and how to manage your subscriptions.
Other Products and Services
Discover more products and services that help you protect your privacy.

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The Defenders of the month are the Community superheroes

We are pleased to announce that we are launching our Super User program called “Defenders of the month” and “Defenders of the year”, exclusively for the members of the Bitdefender Community!

Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families

Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon.

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The Bitdefender Expert Community

Join the Bitdefender Expert Community to find answers, exchange ideas and connect with other cybersec savvy people!

Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
Will single device license work on Total security account?
I am running bit defender total security trial license on my single device. In the console it says upto 5 devices. I actually need bit defender total security on only one device. If I buy a one device license, will it work for me? Or I must buy a 5 device license to be able to use bit defender total security.
Adobe and Topaz Downloads Fail
I'm having problems with Netgear Armor interfering with downloads and updates from major photography programs; Adobe PS and Lightroom, Topaz Suite. I disable VPN and turn off Netgear Shield but still get the protection message to Allow of 5 minutes which isn't enough time. Once the update gets interrupted it fails and I…
Bitdefender virtual disk
Even after searching and seeing to update to the newest version of the Free version, after awhile the virtual disk is popping it's useless self up again. Is there an actual solution to this? It does seem like it showed up after installing the newest version of VirtualBox. I will uninstall both, then reinstall Bitdefender…
NordPass to Bitdefender SecurePass import and login
I am working to move from Nordpass. I can not find an import, but I am using both for a while. Everytime I want to activate Securepass, I have to give biometric signin, main Bitdefender login, Securepass login and aditional biometric login. There must be an easier way.
Get the VPN task bar icon on Mac to indicate whether connected or not?
Hi My old windows 10 BD VPN task bar icon was red with green dot when the VPN was active/connected. On my new Mac it is just white and have to click it to show VPN window to get status. Surely BD can add some feature to the icon in Mac (like a tick or cross) to show the connection status? Is there a way to tell connection…
dozens of BDExtensionCommunication processes eating 99% cpu
Two days ago, Bitdefender started spawning dozens of BDExtensionCommunication processes, which consumed 99% of the CPU. (I'm presuming there was an update). I killed them, and the cpu returned to normal. But they came back. A reboot did no good. A removal and reinstall did no good. Disabling Bitdefender did no good. So…
Bitdefender not updating, just sits for days
I use the update when requested, but it never updates….days
Task Scheduler?
Why can't i use it execlusively on my own terms rather than depending on Agent's ability to schedule the inconvient timings? plus also wanted to execute the task scheduler to this bitdefender; why can't i do this?
Bitdefender DLL corruption causing Windows 11 failures, “Bad Image” errors, and blocking system rese
I am experiencing a severe system integrity issue that appears to be caused by corrupted Bitdefender components, specifically Bitdefender DLLs injecting into other applications and breaking core Windows functionality. Symptoms: -Multiple applications (notably Steam) fail to launch with “Bad Image” errors referencing…
Bitdefender Removable Drives Encryption
Real Time Like Pc In i phone 14 Pro Max
🙏🙂 Bitdefender Team ! Question : Product Mobile Security in Real Time Feature Like Pc In i phone 14 Pro Max ?
Vivaldi web protection
It seems like web protection is not suported for Vivaldi in Android, eventhough it's a very trustworthy browser. Is there a plan to add it to the list? This might make me give up on Bitdefender.
Lost my email account in Yahoo and they're imbedded in my computer.
Someone in either Georgia or North or South Carolina have taken over my email account as well as lodged themselves into the computer so that maps and store locations indicate one of these locations not my own in Missouri
[Proof] Why I switched from Local AV (Bkav) to Bitdefender: 1s vs 2 hours scan.
Subject: Eye-opening comparison: Bitdefender’s thoroughness vs. a local AV’s surface scanning Hello everyone, I am a user from Vietnam, and I would like to share a recent experience that completely changed my perspective on cyber security, specifically why I decided to switch from a local antivirus (Bkav Pro) to…
Sandbox Analyzer – “Portal not available” error when submitting files
Hello everyone, We are experiencing an issue in GravityZone Sandbox Analyzer. When submitting files for analysis, we consistently receive the error: Failed – Sandbox Analyzer Portal not available This has been happening for a while and does not seem to be file-specific. Has anyone else encountered this recently? Is this a…
Does the firewall of total security filter security risks of online games too?
Does the firewall of total security filter security risks and expoit possible connection of online games too? example: Unreal-Engine v1 to 2.5 How can I check if a port listen from the internet.
H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
A few questions about SecurePass
What happens to my existing passwords at websites? I have 286 websites with passwords, If I setup SecurePass do they get deleted? If I cancel the SecurePass can I get those passwords back on the sites? Can I access websites from devices not in my 5 that I can setup?
small VD
Hi all, I have just noticed a small 32MB Virtual Disk named Bitdefender virtual disk. Not much info found here or while searching online. I am running the latest version of Total security on Windows 11 Pro. I have uninstalled and reinstalled but this VD still returns. Whats it used for?
having issues with malware & bitdefender doesn't seem to be working
i use an old laptop with what i think is windows 10 this laptop has a lot of issues such as not being able to view my windows update/update windows, the microsoft store not working properly, etc. my gf thinks this is because of malware & when i tried to scan for viruses using bitdefender it quaranteened around 1.8k files…
Bitdefender Mobile Security detecta y elimina todo tipo de malware?
Pregunto, Bitdefender Mobile para Android detecta malware, spyware, stalkware, RAT, rootkit, stalkware, Zero day, sms ocultos o sms 0, como pegasus, mspy, entre otros?
USB drive doesn't show even after updating anti-virus settings
Hello, On a new Windows 11 Home laptop, I can't get Bitdefender to let me see the USB flash drive I need to use. I did the anti-virus settings "Scan flash drives" to "Disabled" and it still doesn't show. I could see it a few days ago (same USB drive) but now it stopped working. I need to have it always show flashdrives,…
Safari - Bitdefender VPN prevents downloading of pdf from my energy supplier's site
If I request download I get a "Safari Can't Open the Page" error with a long address. If I stop Bitdefender VPN, the request runs and downloads the required pdf. This does not happen on all websites. I've tried split tunneling to no effect. Anyone got any ideas?
Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
Bitdefender blocked this URL as dangerous ***
Online Threat Prevention We blocked this dangerous page for your protection *** Accessed by: msedgewebview2.exe Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent. The URL belongs to a JobCrusher Production Application - BUILDY.AI *** EDITED:…
!![REQ] [FEAT] [PWD-MGR]: Passkey Support for Bitdefender Password Manager!!
Dear Bitdefender Team I like your Products and was thinking about merging other features to your subscription models. However, your Password Manager is missing a critical feature when it come to password security, which is why I did not upgrade my subscription. It would have been superb if your Password Manager would have…
nenstv.jugingnonsne.com
Using Windows 11 with bitdefender and VPN installed and running. Yesterday I clicked a link and started getting popups for McAfee, Norton and Chrome, though they weren't really for those sites. They claimed that my system had been compromised (it obviously had been). When I closed one notification another would immediately…
Scan
Protection on dashboard has disappeared which should lead to anti-virus open. Now cannot run scan Peter
McAfee pop ups???
Is anybody else getting constant McAfee pop ups on windows 11 with Bitdefender installed???
Can I close the BD Scam Protection?
I just installed BD on my Android phone and wife's iPhone. If I close the Scam Protection app, will I still be protected by a background app, or is the UI the app responsible for protection? TIA!