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Malware Problem: Win32.fraudload.edt
I have recently discovered the above-mentioned malware on my PC. I am running BD antivirus 2010 in addition to Avira and Spybot-SD. It is Spybot-SD that detects the malware. However, this software will not allow me to erase the malware. I would refer you to this BD topic I followed to produce the following reports to help…
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Bitdefender 2009 - Blank Screens
HI, When I install BD Antivirus 2009, on my desktop the screens are fully blanked out and only the outer line I could see. I tried uninstalling and installing, noting worked. I tried cleaning the registry too. I have Windows XP, Sp2 installed and IE 8 is installed. I dont know, if there is any dependancy to install this.…
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Configuring Bitdefender Internet Security 2009 Firewall
Can anyone help? When connected to my home network, my HP all-in-one 7410 printer shows as offline, and I cannot configure my media extender (Xbox360). The above happens if the firewall is enabled, but is no problem if I disable the firewall. I presume there are some rules to configure, but I don't know what they are.…
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Bitdefender 2009 And Windows 7
I know Windows 7 is not officially supported, but I installed Bitdefender Total Security 2009 on a Windows 7 (build 7057 32bit). I encountered only one major issue - when resuming the laptop from sleep, no networks connections are available, and the only way to fix this is via a reboot. I thought it was a driver/power…
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Windows Live Messenger Problem -crash
Hey all. New to the forum but i thought this is the best place for the answer as i can't find it any where else. My windows live messenger, doesn't matter what version, so long as i have Bitdefender i am unable to speak with a few 'specific' friends on my list. When ever a message is recieved from them, or when i try to…
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Internet Connection Problem After Uninstalling Bitdefender 2009
As I got problem with bit defender recently (can refer to my post here), I decided to to uninstall my bitdefender. but new problems occurred to me . I cannot connect to internet!!!!!!!!!!!!!! I got message telling that either I have limited or no connectivity. Someone suggested me to turn off the router, but i don't think…
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Office 2007
I am unable to access the online help for Office 2007. When I turn off the firewall (5 min) and click on the office help (?) I am able to connect to the online help or connect to clipart. With the firewall turned on - I cannot see online clipart or access the online help. I have tried deleting the rule involving clview.exe…
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Bitdefender Backup
I previously had Total Security 2009 installed on my PC. During this time I performed a backup (to CDs) of a lot of data and files, using the Bitdefender backup feature. I would now like to access the backup files - however I have already deleted the Bitdefender program, as I found it was using far to much of the resources…
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[solved] License Validity
Hello BD Forum Friends, I ordered BitDefender Antivirus 2009 - Online on the 17th Oct and received it on the 29th Oct. It went well for the first couple of days. Came across the BD forum and decided to update it to the BD 2010 version, and there; all started going wrong. My Numerous attempts to validate my genuine license…
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Installation Bitdefender On Home Server
My Acer Home Server was delivered with McAfee firewall and anti-virussoftware. (How) can I use Bitdefender instead? I use bitdefender on my other computers and I prefer to have my Home Server in Bitdefender's Home Network. In Home Server you cannot access a configuration screen as usual to delete McAfee or to add…
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Bitdefender (conficker) Deployment Tool
Hi! I have been trying your conficker cleanup deployment tool, and I don't understand if "The operation completed successfully." means that the remote computer has been cleaned successfully, or only that the utility has finished running (but the remote computer might still be infected for some reason). Thanks. C.
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Had Problems When Trying The Online Scan
I was using the online scanner, and it got stuck when updating. It just hung until i had to close Windows. Does anyone know of any malware that would cause it to hang like that? Is there any other methods i can try to get it to work?
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Vulnerability Check Disabled
Tried to reply to other postings on same issue but found them blocked. Am having the same problem as others: am getting the "vulnerability scan is blocked" message but clicking on "fix issue" does not produce any activity. Problem appeared in past week, similar time frame to other posters. Rebooting does not fix problem.…
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Install To Windows 7 Is Slowing My Laptop
I recently installed Bitdefender Internet Security 2009, to my new Windows 7 laptop. I installed it using the auto start-up wizard when inserting the disc into my laptop. It installed fine, but my computer continued to go into non-responce mode, and my computer became very slow. I have recently restored my computer to an…
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Uploading Problems
I am having trouble uploading...I am using BookSmart software to create photo books, then I upload them to Blurb.com to order. Since purchasing BitDefender, it will not let me. How do I allow my computer to do this? PLEASE HELP!!!
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C:\rrbackups?
Everytime I run the scans, I get a notification after it's completed that there is 1 item that may be affecting hundreds of objects on my computer and there doesn't seem to be anything to do to fix the issue. It seems as if all the objects are in some place titled C:\RRbackups. Here is part of that portion of the log…
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Bitdefender Firewall Tdi Blocked By Windows 7
I just recently upgraded the OS on my netbook to Windows 7 and I am getting the following message when the system boot_s up: "BitDefender Firewall TDI filter driver has one or more drivers that are incompatible......blah, blah blah" I am running BD GameSafe. Is this fixable or is there a way to upgrade my GameSafe to BD…
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Trojan.gadja.infected.a
I have bitdefender 2009 however my home computer has become infected with the above virus. Bitdefender hasn't been able to remove or quaratine the virus although it seems to stop it from accessing certain files. Unfortunately the virus seems to have installed a fake anti-virus that makes life very annoying. How do I get…
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Bitdefender Firewall Ndis Filter Miniport
Hi there, this my first topic for me in this forum, My vista is asking me to add new hardware "bitdefender firewall ndis filter miniport" and as I don't have THE DRIVER it ends with usuall message " windows cannot install driver for this device: bitdefender firewall ndis filter miniport" and it is disabling many devices as…
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Firewall Problem With Ics
Hi everyone, I have this absurd problem with bd IS2009 firewall. I've connected a laptop to my PC and run ICS to use the pc bb connection on the laptop. both computers have bitdefender installed on them and the firewalls are on. (all other firewalls like One-care and windows fw are off) Everything is OK on my PC. the…
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Desktop Icons Have Disappeared
All my desktop icons have disappeared. A scan found a few viruses and deleted them, except for one. Also, the PC's is making a constant loud noise since the infection? I have the following files for you to review but I am unable to upload them via this forum; BDFileInfo.log, BDRegNode.reg & 1256103975_1_02.xml.
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Bit Defender Total Security 2009 Issues
Having issues with BD TS 2009 for at least a month or more now. 1) BD is unable to clean a malware file 2) BD will never respond to "Fix This Issue" when asking it to perform Malware scan 3) BD will give me the grey screen "BD Services Unavailable" 4) I'm very unhappy with BD Total Security 2009 5) The controls are not…
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[solved] Licence Upgrade?
Hi all I bought a licence last yr (dec) and is coming up for renewal. Would I have to purchase another copy of BD? or is there an upgrade option?
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Activesync Not Working In Vista...
My Windows Mobile device is not able to connect through the Windows Mobile Device Center (WMDC) and synchronize through ActiveSync. My device is running Windows Mobile 6.1. I've tried reinstalling WMDC to no avail. Does anyone have any suggestions?
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[reopened] Trojan.generic.cj.abrz
Hi, BitDefender antivirus warned me today with regard to trojan.generic.cj.abrz It said its location was hxliqib.exe I have not been able to find info about this critter and on how to remove this trojan. Can you direct me please? Kind regards, Capt. Mike
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Antispam Disabled Message
I am running BD 2009, and Win XP, on a desktop and also on a laptop. This morning when we logged on on the desktop, we got a message saying BD Antispam disabled (I don't know the exact wording as my wife was the one who saw the message). When I looked at the BD Online Security, it said that Antispam was not being…
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No Product Key
Hi, I have been trying to get to talk to someone on the chat thing to no avail. I am looking for help with what to do about finding out the product key for my programme. I had registered it, and threw the box out (which incidentally had the product key on it) and then not long after had to reboot my computer. Needless to…
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Win Xp Bsod
for the last one/two week(s) whenever i start downloading anything with programs like UTorrent or Emule, i've been having blue screen of deaths. at first i thought it was hardware problem, but after removing bitdefender internet security 2009 from my computer, blue screen problem got fixed. i was also having blue screens…
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2009 Bd Won't Le Me Login To Mega Manager
Hi, I just installed BD2009, and when i try to use mega manager, I just couldn't login. I tried with my other computer without BD2009. I can easily login to mega manager. I want to know why. Is BD blocked the port for mega manager?
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Bitdefender Downadup Removal Tool
I was recently infected with Conflicker. I was unable to access most sites except BitDefender in order to remove the worm. I used their removal tool to get rid of it and was prompted to restart. Upon restarting my computer, I can no longer connect to the internet. My computer takes longer in loading as well. The wireless…