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Could I Go Back To 2009 Version?
I am having so many troubles with 2010 could I possibly uninstall 2010 and then reinstall 2009? Would my activation keys work with 2009?
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Support Form: License Key Not Valid?
I've tried filling out the support form on the website but it keeps saying my license key is not valid. How can that be? I've just renewed my subscription a few weeks ago and BitDefender itself has no problems with it (679 days left).
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Bitdefender Report Wizard .. During The Writing In The Messenger !
Hello everyone System Version Messenger Version Messenger plus Through writing in a conversation, Messenger, or copy the words of this error occurs and decide to hang BitDefender for work
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Bitdefender 2010 Internet Security Uninstall Problem
Hi, I am trying to uninstall BitDefender Internet Security 2010 from my Windows 7 OS, but during the uninstallation an error arouses: Service VSSERV "Bitdefender Virus Shield" could not be deleted. I am the admin, with the only account on the PC. I saw that the BitDefender uninstall tool does not support 2010. I saw that…
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Active Virus Control Rules Issue
looks like i eventually found an issue in BDIS 2010 on my XP Pro SP2. Active Virus Control enabled - medium, aggresive or critical level (doesn't matter) now i made a test and added few applications to the Exclusions list, and set the rules for them to Blocked. guess what - i could still execute those applications with no…
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Bitdefender Has Been Hi-jacked By Virus
Hi I am having major problems with a Virus and BitDefender 2010 It started after BitDefender did an overnight scan. It gave me two results something like: [system]=]C:\WINDOWS\system32\svchost.exe (full dump) Generic.PWStealer ( can't remember the rest of the string ) BitDefender could not delete the files, nor could it…
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Bd Is 2010 Thinks Ms Windows Installer Is A Virus?
Today just after booting in to windows xp, bd, alerted me that it had blocked multiple viruses, i have used the submission within bd to send the files,x2 to you, here are a couple of screen shots of the alleged generic virus(false positive, in my opinion the word "generic"says it all) so is this flaky app of your's gonna…
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[solved] This File Is Not A Virus False Positive
This *.wmv file is not a virus. false positive <removed> BitDefender Trojan.Downloader.GetCodec.A GData Trojan.Downloader.GetCodec.A Ikarus Trojan-Downloader.GetCodec a-squared Anti-Malware Trojan-Downloader.GetCodec!IK
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Terrible Performance Under Vista X64 With "active Virus Control (avc)" Enabled
At first I thought my system had a faulty video card, a XFX GTX275 and so took the issue to the XFX support site but after spending some time investigating the problem myself I found the culprit to be the BitDefender 2010 "Active Virus Control" (AVC) feature. Typical scenario where the problem is evident: When playing…
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Cygwin Compatibility ?
Hello, I would like to know if anyone is using Cygwin with BitDefender IS 2010 installed ? Does it cause problems ?
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Bitdefender Is It Better Or Worse
Hello, I just recently bought bitdefender internet security 2010. Now I bought it after reading all the good reviews about it. I had Trend Micro before and it worked very well for what it was. When trend micro was installed it never slowed down my pc and rarely had any errors. So I wanted something new so I bought…
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Bitdefender Firewall
Alex sent me an email to correct a problem I posted on another forum. The location he told me to go to, I found a folder titled BitDefender Firewall, and a file titled bdfirewall.txt, that is 5646KB, dating back to 2009/03/13 through 2009/09/23. Can I delete some of these entries? Why would I need 6 months of almost daily…
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Windows Live Messenger Update Is Gone From Vulnerability List
After today's major BD update, the WL Messenger is gone from the Vulnerability List. Did this happen because of the BD update?
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[solved] Bd Encryption Module
I have a question about this module: what exactly does it do? What's this IM Encryption thing? Is it mandatory to be enabled? Perhaps someone could explain this to me. Many thanks.
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Bitdefender Ts 2010 X64 - Updating Fails, Bitdefnder Crash's
Hi, I'm using Windows7 x64 + Bitdefender TS 2010 x64. Nearly every update, no matter if automatic or manual, Bitdefender crash's. Frist Bitdefender runs the update normally, download the files, even installing them. But then, when Bitdefender kind of restarts itself, to run the updates, it crash's. Not every update, but…
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Spelling Error And Link Error
Under "logs" -> "Antivirus" the log headers all say "Scan task finished successfuly", not successfully. Also I went to "Support" on BD AV, and went through different departments (as there seems to be no form I can just fill out) and finally found a link to take me to Customer Services, but clicking it did *nothing*. No web…
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[solved] Unsubscribee From Forum
Hi How do i unsubscribe from this forum as the folume of mails i am getting is rediculous? Many thanks
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Bd Icon Missing From Toolbar
Currently trialling BD IS 2010 with 11 days left. Until a couple of days ago, I was quite impressed especially with the very non-intrusive performance - PC plods along merrily even during scans - BD doesn't appear to take over like some other IS programs. My 'problem' is I am now missing the BD icon. Using Vista Business…
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What Kind Of Encryption Does The Bitdefender File Vault Use?
As simple as that, what kind of encryption. Any information would be appreciated.
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[solved] Blocked Registery And Task Manager
Ok here we are! So this all began with the viruses that infected my machine and which I deleted manually. It was a generic malware in C\windows\system 32\ mspgw.exe. I have sent copies of the previously mentioned files when the problem happened and they said they sent it to you virus department. I don't know if I run these…
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Bdav 2010 / Vista Uac
Alright....What is up with BDAV 2010 not getting along with Vista's UAC? Currently, I have 5 profiles (family computer using Vista Business) with four of them being user level profiles, the 5th being the administrator. Mine. Recently, the AV stopped working and I had to turn of UAC, uninstall and then reinstall BD to get…
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Can't Delete Trojan.generic.x
My BitDefender finds a Trojan in memeory every time I scan. When I mark it for deletion, it says it will delete it when I restart, but it is always there again after reboot. It calls it Trojan.generic.x, where x is a six or seven-digit number, and the number varies (209057, 2438994, 2283141). The infected file is…
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Stop Email Scan
I have just reinstalled BD AV 2010. I cannot seem to find out where to turn off email scanning. Thanks.
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Possible False Positive Rootkits
okay..so i have now gotten BD TS 2010 and i decided to do a scan 2day...unfortunately it said i had like some 30000+ files infected by rootkit! But what i noticed is that all those supposedly infected files are in one folder on my C drive...the folder happens to be a folder that i lock with the program Folder Guard Pro...…
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Windows 7 And Bitdefender - Help Please!
Hey, I was just wondering, does BitDefender require to be run as administrator on a windows 7 machine to be able to remove (delete and/or contain) viruses? I'm having significant issues and I really need to ensure there are no known threats ON my computer, not just that they cant activate. Thank you in advance.
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Antivirus 2010 Slows Internet Speed Considerably
Forgive me if this has already been covered, but I could not find a thread. I installed BitDefender Antivirus 2010 and have noticed a marked slowdown of my Internet speed, which is disastrous for me, as I live in the boonies and get a measly 26.4 Kbps via a primitive dialup connection. I contacted customer support (via…
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Bitdefender Ts2010
I recently upgraded from TS 2009 to TS 2010 as I was advised that this newer version would be more compatible with Vista 64 that I am running. I am reasonably happy with the performance of TS 2010 but ther are a few things that concern me: Other programmes I have such as System Mechanic do not recognise that BD is there at…
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Total Security 2010 Installation Problem
I'm trying to install the evaluation version of Total Security 2010 on XP Pro Toshiba laptop. Bitdefender_tsecurity.exe launches but eventually aborts saying that it can't find "bdts.msi". I've done the online scan as recommended in the message but no problems were found. Kaspersky was uninstalled prior to attempted…
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Problems Updating On 2010
Hi. . .for some odd reason I keep getting the exclamation point on my bitdefender 2010 (just upgraded from 2009). When I click on FIX THIS ISSUE (to update) it says FAILED. I've restarted the computer. . uninstalled and reinstalled bitdefender and still having the same problems. I'm running VISTA 32 bit SP2
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Vsserv Cpu Usage
Hi forum This is my first post. I use bitdefender security suite 2010. Windows XP SP3. The problem is I use the computer as my media centre. It runs my TV Through GBPVR. All things were running fine until a couple of weeks back. The TV Stopped every hour. So I went into the task manager to see what was running. At 19…