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Continually Asks Me About Activex Control Panel
Often when I open up BD2010 I get a popup saying something about ActiveX and a control panel and do I want it to continue (I forget the exact message). I have no other programs running at the time, and I always click Yes and everything seems to work, is there a way to set this either in BD or Vista so it doesn't ask me so…
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BitDefender registry keys detected as threats
I used Malwarebytes and Spybot S&D weekly as on-demand scanners when I had 2009. They never found anything and I never had any problems. My 2009 license just ran out, so I uninstalled 2009, then installed 2010. On the first scan, both Malwarebytes and Spybot found some items. Spybot found three trojans in the registry. All…
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[solved] What're These File ? Are They Virus
i've try to use BitDefender 2010 Products in trial but after install it appear 4 unknow file pcconf.ini pcwords2.dat pcwords.dat pc_sign.slf are they virus? delete it is useless... it will shown up anytime i reboot computer
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Bitdefender Crashing With Malwarebytes Installed
I have Bitdefender Internet Security 2010 installed. Since installing malwarebytes I get a bitdefender crash report after it auto scans my pc. This happened on my windows xp, and now again on my Windows 7 installation. Could someone tell me how to fix this issue. Thanks
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[solved] Can't Connect To Http://server.iad.liveperson.net With Bd Installed
Hello, I thought I would post this before initiating the refund procedures. Background: I purchased 6 3-pack licenses for BD Internet Security. I am in a small office, and require access to http://server.iad.liveperson.net for customer service. I am no longer able to access files from the above link. I thought it may have…
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Security Update For Windows Xp (kb971486)
Hello, and Thanks for Looking At My Problem(s); After downloading the recommended security updates for Windows XP on Patch Tuesday - 10/13/09 - they all installed successfully except the security update (KB971486), which has to do with something called Elevation of Privilege. After trying to install again, both the…
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Where Is My Product?
Hello, I recently purchased bit defender and did not receive an e-mail confirming my purchase. I quickly read the info when I purchased it and understood (perhaps wrongly) that an email would arrive giving me the necessary tools to actually download and use bit defender. Did I misunderstand something? Will it come in a box…
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Problem With Anti Spam Tool Bar
Hi, i recently install the bd is 2010,on vista hp sp2 x64,pc, (the version of bd was the x64 btw) every thing apart from the antispam toolbar seem to be working ok(so far) my e-mail client is the one that ships with vista hp,windows mail, although it does appear to scan incoming mail the should be a toolbar, (bd is,ts 2008…
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Tune Up Module - Wizard Not Available
I started with live chat and this issue went into a ticket issue over 2 weeks ago. I did the upgrade upon the suggestion from BD tech support after I received a notice from Internet Explorer that they detected viruses. Right after upgrade was installed I was able to run the tune up module items (ie, registry cleaner,…
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Lag In Game
hi, i find that after installation of BD2010IS, when playing counter strike, there seem to be alot of lag, and spikes too. im quite sure that its nothing to do with my system cos they only started today, after installation of BDIS2010. how do i reduce lag/ is there an update to patch this bug(if it is one). thanks alot.
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Scan Activity Bar Always Reappears
Hi. As the problem with the reappearing scan activity is still there in the 2010 version , I decided to open this thread and put the link to the according thread in the 2009 board in it: http://forum.bitdefender.com/index.php?showtopic=12929 Greetings, Trav
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Upgraded To 2010. May Not Have Fully Installed.
I recently upgraded to the 2010 version and after the inital install it was going through the setup process and then my internet connection went out. I had to cancel it and wait till my connection was back. Later Bit Defender didn't resume the setup process or anything so I don't know if everything is the way it's suppose…
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Scanning Speed Question
The explanation is this (as you also can find it in other topics): BitDefender products have a SmartScan module, which prevents OnDemand and Realtime scans to scan known clean files again on successive scans. This module has a predefined list of files (which is updated along with signature updates), and also a dynamic list…
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[solved] False Positive
How does one handle a false positive? One of the dlls in my Asus Bios update program (C:\Program Files\ASUS\AsusUpdate\BS_DEF.DLL) was considered a heuristic trojan. Since I do not use this Asus program, I uninstalled the program after losing this dll to Bit Defender. I will need to know this in future cases when a program…
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2010 Bitdefender And Windows 7 64 Bit
I recently installed windows 7 pro, 64 bit. I purchased the single user license of bitdefender 2010 and had a nightmare of experiences. My computer kept locking up whenever I tried to update or scan. I couldn't even uninstall it in safe mode because the computer would lock up during the uninstall process. The application…
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Upate Problem Persists
Hi,as this update problem that has re occurred and with no resolution in sight, i have to now,disable the autoupdate module,when uploading or downloading,as it is incapable of completing the update task, today i was downloading from rapidshare using the rapidshare manager, i had forgotten to disable the update module…
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Download Speed
I just purchesed BD2010 INT SEC, and have now installed it on my new laptop, before installing I removed the mcafee that was supplied with the laptop using the mcafee removal tool that I downloaded from the mcafee KB. I use mega manager to download and since installing BD my download speed has been almost cut in half. I…
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Deep Scan Logs Missing
After an uninstall and reinstall of BDIS 2010 with Vista UAC turned off, the program is working very well. A problem I have had with BDIS since the 2008 version is the logs. With 2008 and 2009 I have never been able to view a log within the program by clicking on "View Logs." The logs were finally located within Vista's…
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Microsoft Security Essentials (mse)
MSE is offered for free; would there be a clash with TS2010 if these 2 programs run side by side? Thanks.
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[solved] Sos Cant Update|cant Open Bitdefender Site/forum|cant Open Ms Or Any Av Site!
Hi! I need your help real bad! I use a genuine Windows XP SP2 (came with my laptop) and bitdefender 2010 which also came bundled with my laptop (the version that came was 2008 - i upgraded to 2010 when it got released). Everything was working like a charm moments ago. I was using a proxy server (the other computer in the…
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[solved] Trojan Found - Scan Log Problem
BitDefender Internet Security 2010 Vista Home Premium 32-bit BitDefender scan found the following: Trojan.Downloader.Small.AAQR Location: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.ebd ignored (limited access) An object has not been scanned because you do not have the system administrative rights to…
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Is Bit Defender Ever Going To Work Properly?
Bd Is 2010 hangs during update process here is a screenshot,this was taken some minutes following the hourly update, and is still hanging as i type this post,it probably will not go until i re-boot which in this case i wont/refuse to do, the other screen is what it get if it completes an update, this should not be…
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Can't Send Custom Sounds On Msn After Installing Bd2010
Hello. I have encountered some problems with Windows Live messenger (+Messenger PLUS) after installing Bitdefender 2010 at first, It didn't allow Messenger Plus to run, I re-installed MSPLUS and it fixed the problem then, I wasn't able to send files through MSN, I fixed this problem too. The only one I'm stuck with is not…
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Can't Update Since Oct 9th
Hello I can't update anymore since Oct 9th! The error message is "Can't connect'". I have normal access to internet and everything works fine on my PC. It worked before the 9th and I didn't change any settings since then! Does anybody else have the same problem?
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Can't Update, Feel Like Giving Up
I can't do the Automatic Update, I can't enable it, I can't "Fix" Issues etc. etc. I've been going back and forth with tech support, uninstalled and reinstalled, sending them log reports BDx, sys.tar., etc. etc. it still doesn't work properly. I bought BD2010 the day it came out cause that's the day I got my first Windows…
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Pc Slowdown, Msn No Longer Working
since installing bitdefender, start up has been slower, msn does not work anymore and opening firefox has been slower as well. any suggestions?
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[solved] File Exclusions
Is there a way to exclude some files not just from scanning, but from bitdefender stopping the file from doing whatever its doing?
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Cannot Register With Error: The License Key Doesn't Matach The Product Type
I have previously installed Internet security 2009 and uninstalled using the uninstallation tool. After that I downloaded and installed Antivirus 2010, and tried to type in the license I just purchased online. However I keep on receiving the error as above. Please advice.
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Numerous Problems After Windows 7 Upgrade
Hello. Ever since I upgraded to Windows 7 Ultimate 32bit from Vista Ultimate 32-bit, I have been having issues with BitDefender. I did totally uninstall and reinstall BitDefender by the way. The first thing that happens is that occasionally the vsserv.exe service is corrupt... BitDefender reports it is not running, but it…
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Bd Ts2010 And Hp Deskjet F2280 Installation
After having installed this new all-in-one printer/scanner I observe a strange BD behaviour at start-up. The systray icon appears first as red for some 5-10 seconds, then turns grey for some 20-40 seconds (in the meantime appears the xp warning icon that my pc is at risk: BD firewall turned off), then BD icon turns back to…