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Parental Control Issues
Greetings Background: I have just switched to Bitdefender 2010 and as of consequence am still learning the ropes with it. I have used the program's in build help manual and also browsed through the forum, there seems to be no remedy for my problem. The Problem: I remember setting a password for parental controls, but it…
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Vsserv.exe Using Full Cpu In Game Mode
G'day I've noticed that while playing a game (in "game mode") my Windows XP Task Manager shows vsserv.exe is using all of my CPU. I know games are meant to use most or all of your processing power to optimise performance but is this normal for the game to channel the usage through the vsserv.exe process? I don't play any…
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Bitdefender Deep Scan Finds Virus
This is my second post about infections tonight. No answer on the first one yet. Deep Scan found the above infection in C:\Users\Name\AppData\Local\Temp\is-UQB15.tmp\iMonitor.exe" threatType="virus" threatName="DeepScan:Generic.Malware.P!Pk!.DCFD6C1D" action="move to Quarantine" initialStatus="infected"…
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Help Please
hello i've just bought bitdefender total security 2010.I have two computers one with internet and the other without.I installed the product on the computer without internet.so i want to update but i can't , i found a file named weekly.exe that includes the updated files but when i run it it says "version cannot be…
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Bitdefender 2010 Has Problems With Whs (windows Home Server)
Hello Since I install BD Internet Security Trial, I cannot backup my computer anymore to Windows Home Server. Before it worked perfectly, but now I cannot backup anymore, after a while I get an error that the Volume Shadow Copy could not be created and that I shoud do a CHKDSK /R, which I tried but didn't help. After…
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Startup Issues With Bd 2010
When I startup my computer the BD icon appears in the system tray (red normal) then turns grey for a short time with the message when I mouse over. "Bitdefender services are not responding. Please restart the computer and if the problem persists contact Bitdefender Support." Image provided "Bitdefender Startup" After a…
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Computer Running Slow Since Upgrade
I installed the 2010 internet security upgrade to my 2 pcs yesterday. Since then they have both started to run slowly and the internet takes ages opening new tabs. Anyone come across this or got a solution? Thanks.
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Firewall
Running BD AV2010 Windows Vista 64 Home Premium I cannot seem to find a firewall with the BD program. I need to set my firewall not to block a certain program. I have Windows Firewall disabled. Where am going wrong? Thanks
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【wlm Dep Clash & Registry Access】
Hi, About this problem, 【Windows Live Messenger Closes Itself, once opened the main window】 http://img25.imageshack.us/img25/6157/captureyz.png Since that day I reinstalled BTS 2010 and upgraded from build 13.0.15 to 13.0.16, this problem seems to be fixed. After a few weeks, out of a sudden, it happens again. After…
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Problem With Iis And Local Network Machines
Hello, i have a problem with bit defender 2010 total security. My network is composed by 6 pc with windows 7 64bit edition and IE8/Chrome. On 3 pc there is IIS7 and in 1 of those there is BitDefender installed. Then there is 1 pc with BitDefender installed. The other 2 pc only have Windows 7 64 bit. Here is the problem: On…
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Problem With Active Virus Control
Everytime I go to certain websites, drudgereport, rottentomatoes, and some others, the websites often will close and more or less refresh. A bitdefender popup opens in the right hand corner with this message: iexplore.exe has been terminated because it was deemed harmful by Active Virus Control This is a really frustrating…
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Bitdefender - System Tray
Hi, I am using BitDefender Internet Security 2010, and windows vista. I had a problem with the scan activity bar showing all the time,even when the checkbox was not selected. I noticed that someone else in the forum posted the same problem, so I deleted the file user_gensett.xml,that fixed the problem. Now I have the…
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Vsserv Blocks Windows Xp Programs
The last weeks I noticed that standard Windows XP prgrams are not running anymore, like ipconfig.exe, Remove Hardware (hotplug.dll) and the Windows Picture and Fax Viewer (shimgvw.dll) . The message windows is giving is: Error loading hotplug.dll The system cannot find the file specified. Well: this file is present in…
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[solved] Bitdefender Detect Itseft As A Virus
Please fix the problem, thanks.
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Bd 2010 No Connectivity
I am running 2010 Total Security on a Vista machine with no problems. After installing and registering on my machine running XP 32 bit, I am unable to get an internet connection. After uninstalling and reinstalling several times I loaded AVG which works fine and allows a connection. I want to get back to using Bitdefender.…
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Can't Use Syntax For Web Control
Syntax: *.******.com - the action of the rule will apply on all web sites finished with .******.com; ****** - the action of the rule will apply on all web sites containing **** in the web site address; www.*.com - the action of the rule will apply on all web sites having the domain suffix com; www.******.* - the action of…
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Key Won From Beta Testing Blocked?
I did the beta testing of BD TS 2010 and was given a free year of service for my participation. All of a sudden today my key got blocked and now says Invalid? I can log into my account online and it shows the remaining days but it will not work on my PC. What can I do?
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Can't See The Network.
I have a PC conected to ruter by cabel and a laptop by wirles. On the PC I have vista ultimate and bitdefender IS 2010. I understand that if I want to see my laptop I must set network discovery on, but it's set on custom and if I select on and pres Apply, doesn't work. This is the ruter page http://192.168.2.1/. On pc I…
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Virus Problem
After scanning the computer with BitDefender 2010 it detected a virus called application.generic.234424. After selecting "delete" in "choose an action", Bit Defender says that the virus has been deleted, but upon the next system restart and virus scan the same virus type pops up again. BitDefender shows that the file…
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Vseerv.exe - Application Error
I am just running the trial version 2010 with a view to purchasing. All has gone well but I am getting "out of the blue" a "vsserv.exe - Application Error" The content of the message is, The instruction at "0x02faed48" referenced memory at "0x00000000". The memory could not be "written". Click Ok to terminate the program.…
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Defender Was Deactivated While Open A Web App In Interdev Via Vpn
Does anyone enconter this issue? After I connected with VPN and open a web application in VS Interdev, then open one of the file, BitDefender is immediately deactivated. It asks to "... Servisec not responding. Please restart the computer...", also there is a message of "Install updates and then shut down your computer."…
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Re-install Failure
Hi, I hope someone can help me with this. I've been using BD for several years now and it hasn't given more than the usual trouble but now I am stuck. BD started to repeatedly shut down with Critical Errors and I eventually decided to re-install it (on XP Pro SP3) I ran the BD uninstall App but this failled to completely…
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Deep Scan Problems; Parental Control
Hi, I finally got my BD IS 2010 installed and updated (using weekly.exe and then downloading virus definitions only, as I'm on sloooooow dialup at home). I was pleased that went so smoothly AT LAST. However, when I run a deep system scan, it gets so far then says that there is a file that it doesn't know what to do with.…
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Renewal Problem
Hi to all I'm happy bitdefender corporate user.... verry good prog and safe. Problem: I buy before 1 year 10 licenses (2 x 5pc usage) and one year no problem but now i try to renew license. Ofcourse clicking on renewval link from AVANGATE ... payments ... ok . BUT NOW BD2010 get old values for registration and say expired…
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Update Problem
Hello, can you send the fix to my e-mail? I can't update my BD 2010, and the internet is OK. Thank you!
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Wake Up Computer
Is it possible to instruct BitDefender to wake up the computer at 2am to perform the daily scan? It's quite annoying to have it start the scan when I manually wake up the computer with the intention of using the computer. Thanks
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When Will This Problem Be Fixed
please see the attached 2 screen caps, in one you can see the frozen update sequence that occurred whilst i was using my pc,(using winrar 3.90) virtually any thing that is using the hard disk will cause this to occur, or it will be very slow but complete,slow being 5mins or so, for no, or very small files? it;s not good…
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Making My Hp Network Printer Work?
Hello. I´ve installed bd2010 internet security. My question is how do i get my printer to work. I have a hp 2575 network printer. It´s connected thru my router to my pc w vista 64bit. It worked before bd. I allso want to use the scanning function in the printer. It works if i lower the firewall. Magnus
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Bd2010 Memory Usage
Hi BitDefender support, My daily download traffic is cca 50-70GB. I download from servers like Rapidshare and Netload (no P2P networks). For downloading I use FDM (Free Download Manager) and JDownloader. I used Windows Vista x64 and BDTS2009 before (with no problems). My problem started when I upgraded to Windows 7 B7600…
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[duplicate] Bitdefender Prevents Me From "safely Remove"
I bought a WD My passport essential 500gb external hard disk today. I installed it and it worked perfect. Then I wanted to "safely remove" it so I could use it on another pc, but I got the error that WD HDD was used by a program. I quited everything but it didn't work. So i uninstalled Bit defender, and then it worked…