-
Bdagent Application Error; Wrong Product Online ; Can't Open A Ticket
" /> Hello I hope that someone in the forums can assist with these issues: 1. bdagent.exe Application Error After installing bitdefender 2010 on Windows 7 and rebooting a few times. The agent dies right after booting up. If I restart it from the command line it runs fine. Exact Error is attached as a jpeg. Note that the…
-
Bdis 2010 Issue With Virtualbox?
Hi, i using BDIS 2010 for 2 weeks, and i notice when i open virtual machine in virtual box and using it to online it somehow crash my BDIS and it turn gray saying service is not responding. the service VSSERV is not responding. Could it be solved??
-
Bitdefender No Longer Updating
Ok, I've been trying to update all of my computers for 2 days now and every single time I keep getting these errors telling me to go the forum because the updates have failed!!!. I done what the forums are saying (checking my firewalls, going to advanced settings, resetting the rules. . .etc) but still CANNOT update!!!!…
-
Bdts 2010 Problems/help
A couple of questions i need to ask: 1) After scanning, sometimes BDTS 2010 asks to "choose an action" for the infected file. But both the "choose an action" select boxes do not respond! So i have to exit the scan without the virus being removed! 2) Please explain in which scans does the exclusions configured work. It…
-
Antispam Toolbar Not Displaying In Outlook Express
As title. I have noticed on my parents computer, XP sp3, the antispam toolbar is not displaying within outlook express. I dont know how long its not been there or if any emails are being marked as spam. The check box is ticked within BDIS 2010 and I have unticked it and used the fix issues tool to re-enable it but still…
-
[solved] Bd Is 2009 Upgrade To Bd Is 2010 Question
Hello, Do we still must uninstall products like SpyBot, Spy Sweeper, spywareblaster, superantispyware , Malwarebytes before installing or upgrading to BD IS 2010? Thanks in advance Up to now an happy BD IS 2009 user.
-
Av 2010 Upgrade Adds +500mb To Drive?
RE: C:\Program Files\Common Files\BitDefender @ 444mb after new install and immediate updates E drive increases 95MB Greetings, I have been doing a system cleanup, Windows XP, SP2. For the cleanup, I uninstall old software, cleanup the drive and registry of all dregs files/folders, then reinstall the latest updates. The…
-
Lost License
Hi, I lost my new license key for BD AV 2010. Searching the help pages and ther forum, even getting in contact with the support does not help. In My BD does not show the new key. What is the right way to get the license key again ? My bank account was already charged 1 week ago. Thanks in advance, Joerg
-
Bd Is 2010 Update Problem Reoccured
Hi how come the update sequence is showing the services stopped for update again???needs fixing!!!!!!!!,can't post a screen because this forum don't work properly either, also after un-installing this buggy prog, my Firefox add ons where screwed up, Google toolbar missing from IE7 and it uninstalled my sound driver??? also…
-
Bitdender Services Are Not Responding
Product: BitDefender AntiVirus 2010 Build: 13.0.16.313 OS: Windows XP, service pack 3 Problem: BitDefender Security Services (vsserv.exe) is unavailable at the moment. Please restart the computer and try again. If the problem persists, please check our online support. BitDefender has been giving this problem nearly every…
-
[solved] Uploading Taking Twice As Long With Bitdefender 2010
BD product: BD 2010 - Trial OS: Win XP Home Hi I am currently trialing DB 2010 (after uninstalling Zone Alarm pro after several years) as I am looking for a more reliable firewall. However, since installing BD 2010 trial, I am now having problems when uploading to my file host account. I am using Rapidshare Manager to…
-
Please Help! Downloaded Bitdefender 2010
Hi, I downloaded the 2010 version yesterday, and after that I found the following issues: - Live Messenger does not work due to DEP (Data Execution Prevention) options, that I am not allowed to change. - Windows updates: some cannot be performed. - I had to reinstall Logitech camera. - Office 2007 license not recognized. -…
-
Stupid Download
There is one thing that REALLY bothers me... I bought bitdefender total security 2010, it let you install the software in 3 different machines... However the download process is a MESS... Why do we have to download the WHOLE package every time? Why not download it once and install it in other machines... And the worse...…
-
No Network After Installation On Windows 7 64bits
Yesterday I've upgraded my Operating system to Windows Seven Ultimate 64 Bit. So it's a fresh install on which no antivirus or firewall were installed. I've decided to install Bitdefender Internet Security Suite as I've a registred key. Installaation was done successfully but after reboot I've no network connection unless…
-
Bitdefender Logs Will Only Display In Internet Explorer
Since upgrading to BitDefender 2010, when I open a log, it uses Internet Explorer by default, not my default browser Firefox. When I right click on the log and "Open With" Firefox, the Firefox window just displays the drive letter in the top left hand corner, e.g. "C:\" and nothing else. I hate Explorer and do NOT want to…
-
Firewall Set-up How To?
Hello, First of all, the best 20EUR spent (for licence of BD IS 2010). Second, I would like to ask how to configure BD firewall to do the following thing...? So, the issue... 1. Desktop computer is connected directly to internet through ADSL link. Desktop computer has LAN card integrated on MOBO. 2. Laptop is connected to…
-
Help Identify Very Suspicious Behavior
I have BitDefender Total Security 2010 installed on a Vista computer. Today I downloaded and installed Cheetah DVD burner from CNET because I wanted to try it out. Cheetah installed routinely, but when I clicked on it's desktop shortcut icon to run it for the first time, BitDefender opened and tried to reinstall itself. It…
-
Cannot Switch On Parental Control
Hi I have a problem with parent control I switch on "enable password protection" and "Apply password protection for parent control only" then I typed password twice and Parental control module does not ask the password when I try to change something in this module at all How can I switch on the password protected Parent…
-
Red Warning Triangle
I installed BDIS 2010 tonight. I disabled the antispam feature, but how do I get rid of that red warning triangle that sits on top of the icon in my task bar? I had it disabled on BDIS 2009 too and I didn't get the triangle there.
-
Missing Tray Icons After 2010 Installation
I had BitDefender 2009 installed on my system, and all was well. However, when I installed BD 2010, several of the tray icons for programs that load upon Windows boot-up were missing. I have tried uninstalling BD 2010, but that did not bring them back. I tried uninstalling and reinstalling the other programs, but that did…
-
Sharing Files On Local Network W/ Bdts2010
Hello BD. I am a Folding Home user, a distributed computing project, based on multiplework units sent to people,processed, and then send back the results to the server. As that, I used to monitorize my WU progresses through an local IP hostewd on my computer (Since I run the program on a Virtual Machine). I installed BDTS…
-
Problem Of Upgrading To Bis 2010 From Bis 2009
Hi! I used Uninstall tool to uninstall BIS 2009, and want free upgrading to BIS 2010. But, after remove BIS 2009, and download BIS 2010 setup file - BIS 2010 32bit, then install it, and i register by my old account: dungvtbka@gmail.com on Bitdefender website to register. But i cant use that key any more, although it will…
-
Arrakis Server
hello please, can someone help me ? i have a problem with arrakis server i installed a software which need port 8080 i verify and i found that arrakis server uses 8080 port then, i stopped the service arrakis and the port 8080 is now closed my software works fine i stopped my software and i launch the service arrakis i…
-
May I Have A Refund Please.
Was happy with 2009. Installed 2010 and have had nothing but problems. I purchased a 2 year 3 system key about a month ago for 3 XP SP3 systems in home, but have not had any of the issues resolved. Have put in several hours trouble shooting, uninstalling and reinstalling but to no avail. Network does not work, BitDefender…
-
Cant Enable Privacy Control
I just installed 2010 internet security and everything under privacy control is greyed out ;identity, registry, cookie ect. I can put a check in the enable privacy control box but nothing happens. have uninstalled and reinstalled twice, tried 1 repair all other features are working used to have 2008 and have upgraded to…
-
[duplicate] Malwarebytes Finds Hijack Infections In Bd?
I uninstalled BDIS 2009 and installed BDIS 2010. Later I ran a scan with Malwarebytes. It had never found a problem on my computer before. Tonight it found 11 infected registgry keys. Thank goodness I clicked on most of them and had it take me to the location because they all seem to be related to BitDefender. I am…
-
Error Updating With Weekly.exe
I bought 3 licenses for BD IS 2010, as I was happy with BD IS 2009. So far, the new installations have worked fine on two of my 3 computers. The one I'm having problems with (essentially the same as one at work, though with different internet access) is the home computer. Unfortunately, I only have a very slow dialup…
-
The Aftermath Of The Virus..can't Restore Computer
hello, It seems I'm not through with the consequences of the virus that infected my computer. I run system restore and whatever date I choose I get same message, 'System can't be restored.... nothing was changed' and all that. I'm also experiencing another issue today that I can't start WL messenger. I log in but it shuts…
-
License Key Is Invalid?
My computer is a XP sp3 2.2 ghz 1 gb ram. My norton expired and I downloaded the norton uninstall tool from the website and then went to my registry to confirm I had no traces of it left. Then I downloaded the trial version of bit defender 2010. First thing I immediately got was the xml core 4.0 update that kept asking to…
-
2010 Install Issue!
What happened to customer service???? Been waiting for 2 days for help with an installation problem, keep getting "insufficient privileges error - threat scanner\TBDA.tmp" What make things worse the computer I'm trying to load this on is 50 miles away at my daughter house.