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Full System Scan Crashes Anti-virus Service
Just curious whether anyone else is having an issue performing a full system scan. It used to work, but since one of the more recent updates, it now fails consistently on the same file (though I've had a hard time figuring out where it's actually located). I'll see if I can locate a log with the error, so I can post it.…
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B1d671cf-e532-4481-99aa-19f420d90332/netdefender/hui/
Dear Team BitDefender, I have 2 months to renew my Bitdefender license, as my security tool since 2008. I see that the issue of the bar and injection of code javascript and css in the open pages, continues without be resolved for months. I can disable it, but you know, whenever I Restart the Sistem, there everything come…
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Bdav For Mac
I have purchased 2yr of BDTS 2012 and have been using for several years now with great results except for 201 on windows7 but at last 2012 seems stable. I have a question about using one of my three license keys on my iMac. I have found that there is an ant-virus but no Total security. I ran it for 30 days with a trial…
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[resolved]virus Signatures / Engine Version Bdts 2011
I have BD Total Security 2011..... Its running seamlessly without a problem.... Updates itself like a charm... The only concern that I have is that with every update, I notice Virus Signatures dropping (in number) from the previous update... At the same time after a day or so of updates, the Engine Version seems to go…
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Bitdefender Issues With Newsbin Pro
OK - so I have been having an issue since moving to BD 2012 with Newsbin. I use Newsbin and Astraweb and noticed that on larger files I was getting to around 90% complete only - then nothing. I have been working with both Astraweb and Newsbin n this and have verified that with BD disabled files complete - it seems the AV…
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Custom Scan - One Folder Only
I can't figure out how to configure a custom scan of a specific folder. Whatever settings I use the scan always covers the boot drive AND my folder. Is it possible to restrict the scan to the specified target folder? My typical workflow is Select scan now...custom scan Add the target folder Set scan options either normal…
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Custom Scan Gives No Warning When A Target Is Unavailable
A custom scan does not give any indication when a target is missing, e.g. a scan of a external HDD when the drive is not connected, or a scan of a folder when the folder has been deleted or renamed. The scan will appear to run normally and the summary reports no threats found. There is also nothing in the log to indicate…
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Any Special Settings Needed For Carbonite?
I am using Carbonite version 5 and wonder if there are any recommended settings to make in BitDefender Internet Security 2012? I am running 64-bit Windows 7 Home Premium.
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Problem With Scanning My Outgoing E-mail
Just like another user I am having this problem. I didn't have it until I was upgraded today to BD2012 via auto renewal. Please advise how to stop this so I can e-mail. My employment is dependent on my ability to e-mail which I cannot do thanks to BD2012 and the stupid scanning box that wont go away. It is not scanning! It…
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Annoying Scan Icon For In- Outgoing Email
Have just bought BD2012 and am new customer of only 48 hours. When I try to send new email or reply to incoming email I get this annoying gray and black rectangle in the upper left corner of the email body. Says email is being scanned. In point of fact, nothing whatsoever seems to be happening. The gray/black rectangle…
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Bdav2012 & Server2003
I have a machine running Windows Server 2003 that has been running BDAV 2009 successfully for about 2 years. Are there any compatibility issues or any reason not to upgrade to BDAV 2012? (It's not actually my machine, but one I provide support for. If it was my own, I'd just go ahead & do it) Thanks, Chris
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Vsserv.exe Error
hello all my name is brian and im having an issue. i have upgraded from BD2011 to BD2012 and keep getting the vsser.exe error after every scan i have been talking to Tech support and i have not heard back from them in like 2-3 weeks here is whats been going on. Ticket ID:201109211057277 " Hi Brian, Thank you very much for…
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Excluding An Application From Scanning
New to BD. I have BDIS 2012 Trial installed, and am pretty impressed. One thing seems odd, though. When BDIS finds a suspicious activity I want excluded, I think the dialog presented me should offer me a choice to add such an application to all the Exclusion lists. As I see it, I have to manually add it to each of the…
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Active-virus-control Does Not Work
Hello, today I have installed the new Version BD 2012 of total security. But after the last update the checkbox of active-virus-control is offline. If I check to on goes off again. Also the security center of win 7 64-bit tells me that BD is offline. During I write this I have executed the support tool. I hope that help to…
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2012 Issues
I recently upgraded TO BD 2012 and have encountered several issues that I do not understand. (I am running XP home) 1. I continually get an error saying this PC has never been scanned, which is not true. a. It does not seem possible to schedule a scan or chose the type of scan, has was possible in previous versions. b.…
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P2p Network Error
I cant connect p2p network for streaming broadcast with a tool PeerCast. I added PeerCast.exe to Exclusion > Excluded processes, but it still doesn't work. How can I make it work. With Bitdefender Antivirus 11, it works. I did clean install OS and BD12. Windows7 pro 64bit Bitdefender Antivirus Plus 12
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Vsserv.exe Using Full Cpu In Game Mode
G'day davey It's pretty annoying hey? Glad to see I'm not the only one that seems to be having issues with vsserv.exe and "game mode". See above on my previous post on how I got around the problem. It's not the ideal solution I know but the 2008 edition does everything I need it to do and the game mode works how it should.…
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Bit Defender 2012 Issues
Can anybody shed some light on the following..... Installing bit defender on windows vista (any version) stops USB devices working as i have installed bit defender 2012 on 2 vista systems of which both were not able to use USB devices after installation When plugging a USB device in you get an error code 37 under the…
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Trying To Install Sound Card Driver - Get Virus Alert
Hi, Im trying to install my sound card driver from auzentech. its an x-plosion 7.1 home cinema card. when i attempt to install the new driver i get this message from bitdefender: "Cmeauvista64.exe was terminated because it was deemed harmful by virus control" I have tried to turn off real time protection, making the…
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Problem With Auto Pilot
my problem in bitdefender 2012 is that it prevents some or most of the programs from connecting to the internet and prevents some program from updating but when i disable the auto pilot button and switch on the paranoid mode in the firewall, the bitdefender allows me to run the programs and make the updates and download…
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Is This Performance Normal?
I have recently bought & installed BitDefender AntiVirus Plus 2012. This is a new product for me. It received quite good reviews. I was not surprised that the default settings had my computer sluggish. I have been trolling this forum looking for ways to trade off antivirus function with computer speed. However I just ran…
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Bitdefender Resets Windows Options
Bitdefender resets the following option randomly even they are disabled 1) Windows Update 2) Windows Security Center Alerts 3) Folder Options The Folder Options become unselectable after a Device Detection Scan (Not sure for any other Scan Type or on Virus Detection). They return to normal, but couldn't figure it out how?
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Antivirus Stops Truecrypt Archive Opening
Running Windows XP Home. Latest Version of TrueCrypt. Have added the TrueCrypt.exe to the Exluded files list. Have added the TrueCrypt extension - .tc - to the list of excluded extensions. TrueCrypt.exe opens OK, and archive password is then supplied and then we have a locked system with an hourglass for hours. The only…
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Punkbuster/battlefield 2142
I play a game called battlefield 2142 online on the internet. Ever since i downloaded the trial veriosn of BitDefender 2012 Antivirus Plus, I get kicked from servers within 30 seconds with the message notifying me of my kick by punkbuster for “Unknown Windows API Function 131133”. Can anyone help? I am certain its…
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Crimecraft Bleedout's Hackshield Gives False Possitive For Bit Defender
If anyone knows a way to play the game crimecraft bleedout with bit defender 2012 installed, I would appreciate it. The problem is crimecraft's hackshield detects bit defender and shuts down the game saying"hack detected". Is there a feature of bit defender that acts intrusive as a hack would, anything that I can shut off?…
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No Response
Hi, I have submitted 2 tickets in the past 3 weeks or so.... I have not received a reply for over 2 weeks now. Ticket IDs: 201109131003912 (13/09/2011) (No reply at all) 201108291002898 (29/08/2011) (Last reply received 02/09/2011) I was asked to send a bitdefender support tool log and a screenshot to the error, which i…
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Support Options
Hi, For the last 3 days I have been attempting to gain support for antivirus plus 2012. I have PM'ed DanyDan with a link to the file created by the support tool & just now have created a support request with a link to the BDSP zip file but did not receive a ticket number. (is this normal) I guess I just need to know if my…
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Antivirus Detecting But Not Cleaning
Hi I have a typical problem. I attached an external HDD which I suspected to have root-kit style infected file in the form of some sort of executable (exe). When I attach the HDD the antivirus file quickly detects it and an event is generated which notifies me that the file was deleted. But then when i browse to the…
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Bit Defender Modifies Incoming Files
I've asked support this question, but have no idea how long BD takes to reply. We provide software to our members which basically downloads scripts into a program from the internet. Our software runs as a plug-in to the actual .exe file. This process fails with bitdefender installed because it appears as though bit…
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Windows Action Center Reports Bitdefender Out Of Date
Hi guys. I'm on Bitdefender 2012 Antivirus (trial license for now) and am experiencing some problems. The Internet lag on some pages is the major one but since yesterday my Windows Action Center reports my Spyware and unwanted software protection and virus protection are both out of date. Pressing the update now button…