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After Bitdefender Delete Virus File
When Bitdefender delete virus file. It show hiden folder, driver, extension of file. I can't click to choose show or don't show hiden files, folders, drivers. OS: Windows 8 RP x64
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On-access Scanning Is Disabled
Hi Ash Welcome to the forums. Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download…
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Rescue Mode
Yesterday I used the bitdefender rescue mode. After failing to get the updates (my systems is on wifi) I decided to shutdown the rescue mode with by pressing the shutdown button and then selecting shutdown. After starting the computer it prompted me with a choice between booting between windows 7 and the bitdefender rescue…
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Vulnerability Scan
Although Vulnerability scan is important but I want to do it myself and want to turn this automatic feature off in my Bitdefender Internet Security 2013. So how can I turn off Vulnerability Scan in Bitdefender IS 2013
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Scan Ssl Blocks My Root Certificate.
On Windows, I have imported a certificate into the Trusted Root store on the local machine. When Bitdefender is not set to "Scan SSL", the browser works perfectly to validate my signed certificates. When Scan SSL is on, the certs are flagged as untrusted by the operating system. This can only mean that Bitdefender has…
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[resolved] Bitdefender Cannot Remove?
Ran a scan, first one in a while. Computer used to be virus free, I have not made many changes to it recently but I have made some. This scan picks up over 20 issues that it apparently cannot do anything about. /applications/core/interface/file/attachment.php?id=10101" data-fileid="10101" rel="">1345074639_1_01.xml
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I Find Autoscan And Autoupdate Disabled.
Hi, I have the 90 days trial version of BitDefender 2013. I just installed it last week in my laptop. There are 2 things that worry me 1. After a reboot I don't see the White B icon in my system tray. In the task manager the bdagent is running fine and there is no chance I can download anything from eicar's website. But…
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Security Widget: What Does The Left Panel Do In Bd Av Plus 2013?
Hello; I am running BD Antivirus Plus 2013. Can someone please explain to me what the left-hand side of the security widget (the one with the question mark) does? I have a blue bar that is about ¾ of the way up, and when I click on it my browser (Firefox) window opens up but all I see are interminable attempts to connect…
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Scan Issue
it's been several times now that i had issues with threats when running a full system scan and support did gather all infos after thoses issues occurences and they where supposed to contact me asap but till now i haven't heard from nobody. What is going on ? On top of that the scan time is outrageous. BD 2013 latest build…
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Scan Results?
I notice after a scan It says in the results 14,485 files couldn't be scanned because they are password protected...scan the files individually...I don't know what they are and no way i can do that many..any suggestions?
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Is There A Way To See What Files Av Plus Is Scanning?
Hello; Often-times I see the blue bar on the right-hand panel of the security widget (anywhere from 10-70% full), which I believe indicates that a file(s) is being scanned. Is there a way of finding out which file(s) is being scanned? Thanks in advance for any help. Regards, Tonia
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[resolved] Some Option Are Missing From By Bid 2013 Please Check..
SOME OPTIONS ARE MISSING FROM MY BID 2013 PLEASE CHECK.. Uploaded with ImageShack.us Uploaded with ImageShack.us How to solve this error without uninstall/install bid ?
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Command Line Scanning And Bdc Launcher Tool
Dear Bitdefender Community, I know there are multiple threads on this topic, but I could not find one for the 2013 products. Is there any way the BDC Launcher Tool will be updated and optimally be supplied by Bitdefender? The reason I need a Launcher is that I want to make a Firefox download plugin to virus scan all items…
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Scan Ssl Question
Hi, I just wondered what effect the 'Scan SSL' option has on the security/privacy of my SSL connection data, if any? I notice that each site's certificate is verified by Bitdefender, and encrypted with Camellia-256. Is this as secure and private as the 'original' connection would have been? I don't really want to disable…
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Per-user Settings
Hi, Is there any way to configure per-user settings in BD AV 2013? I wish to have 'Scan SSL' enabled for one (non-admin) user and disabled for another (admin) user. When I enable or disable the toggle, however, it seems to affect both users. I'm using Win 7 Ultimate 64 bit. Jim
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Windows 7 Restart During The Full Scan
hey, I have a problem when I do a full scan with the internet security 2013. the PC restart 13 min after the full scan. ( There is a blue screen error before it restart ) I have the same problem with the 2012 version I have windows 7 and the trial of internet security 2013 and 2012, any of those two work with the full…
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Vsserv.exe Causing Boot Degradation
Had this same problem with the 2012 version. I really would like to not have this product slow down my start up time so significantly. This application took longer than usual to start up, resulting in a performance degradation in the system startup process: File Name : vsserv.exe Friendly Name : Bitdefender Security…
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[resolved] Creating Exclusions: Are All Files Within Excluded Folders Omitted From Scans?
Hello; I am getting a little frustrated with BD continuously scanning my system and using up resources (bdagent and vsserv) when I know my system is clean (I recently ran a full system scan). I would therefore like to configure BD to simply monitor my online browsing activity and any new files I create. My question: can I…
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New Bitdefender 2013 Download Antivirus Will Not Turn On.
Hello, I just downloaded Bitdefender Antivirus plus 2013. I am running Windows 2007 on a Lenovo Laptop. It is saying that the antivirus and antispyware is not turned on but the slider button will not move over to on. It just kind of flashes. Any help would be appreciated. Thank you
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Scan Behaviour
Hi Chris! The system scan stopped for 30-45 seconds. The file is c:\windows\system32. Is this a normal behaviour? See picture. Regards.
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Bd 2013 Crash While Running System Scan
I'm using bitdefender IS 2013. While run system scan, it takes long time and can never finish because the scan broke sudden and showed it has problem and asked me to reboot my NB. After i reboot my NB and run scan again, the same problem occured. PS. I try to uninstall and re-install, problem can't solved. attach file…
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System Is Not Virus Free Contact Support
i ran a system scan and bd find 994 files failed to be cleaned in wich 702 could not be scanned due to password protection.
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[resolved] Full Virus Scan Files Omitted Because Password Protected But The Files Are Not Password P
Hello; I took advantage of the free upgrade and upgraded to BD Antivirus Plus 2013. I recently did a full system scan and the results showed that over 3000 files could not be scanned because they were password protected. However, when I checked the log, almost all of these files were clearly NOT password protected (I could…
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[resolved] Cannot Remove Virus – No Access Rights
Hello; I ran a full system virus scan using BD Antivirus Plus 2013 and one virus was discovered (Trojan.Peed.Gen) but which was ignored (not quarantined) because “user did not have proper access rights”. I am the sole user on this laptop, and have it configured so I have full admin rights. My question: why am I not granted…
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Active Virus Control
after upgrade to 2013 i cant start active virus control... solution? thnx
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Rescue Mode
My computer will boot to rescue mode but it hangs at what I believe is selecting my monitor resolution. The font is almost too small to read. From what I could read, 'file not found error code 15'. I have repaired BD, I have reinstalled BD, I have removed programs that I think may conflict with BD. Glad to see that it will…
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Bitdefender Security Service (vsserv.exe)
I'm now using bitdefender plus 2013. I downloaded last night and run system scan. It takes long and can never finish because the scan broke sudden and showed it has problem with 'bitdefender security service (vsserv.exe)' and asked me to reboot. I did what it said but it broke down again. plz advice me how to do. I have…
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The Bitdefender Virus Shield Service Terminated Unexpectedly
I am getting this error all the time and have to restart the service manually. The Bitdefender Virus Shield service terminated unexpectedly. It has done this 3 time(s). Windows 7 64 bit Bitdefender 2013
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Vulnerability - Weak Password
My PC is a home based desktop type, not portable. I do not, and never have, set a password for the single user account of this PC. Every day BDTS 2013 tells me this: "Vulnerability scan completed successfully. Bitdefender detected a weak password for the user: username" Is there any way to stop this without setting up a…
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Bitdefender Internet Security 2013 Problem
Hi all, I have bought the software before release. I am having this issue with Bitdefender Internet Security 2013. I am running on Windows 7 Home Premium 64 bit edition, with 8 GB RAM. My processor is Intel Core i7 Q740 @ 1.73GHz. I had tried to 'fix the issue' by running, but it has failed as you can see. I have also…