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Bitdefender + Windows Defender?
I was just wondering if it's still neccessary to deactivate windows firewall for bitdefender (antivirus plus 2015) ? It didn't do it automatically for me. Also when i deactivate it i get that flag icon that it's off, if i do need to have it off how do i remove that? It's kind of annoying. Using windows 8.1 btw. I tried…
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Widget Moves
I was wondering if anyone had this issue. Each time I open a game and then return to the desktop the BD widget relocates itself to a new place. Is there a way to keep it fixed on the desktop? Many Thanks
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Scan At Startup
I just installed bitdefender 2015 and I have no Idea how to stop it from scanning during startup. I already turned off autopilot. Can you guys offer instructions?
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No Site Ratings
Worked for the first day or 2 after installing bitdefender anti virus plus 2015 but now when i do a web search there are no colored circles showing ratings on any browser i use...
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Unclear Product Packaging Contents?
I am planning to purchase Bitdefender for a number of computers at my home. I have both Windows 7, 8.1 and Mac OS X machines. I was planning to purchase the Family Pack or the Mac & PC pack, but I cannot find any information about if those packages contains the Windows 8 services or not? If I want the Windows 8.1 specific…
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Gzserv.log Need It Be So Detailed?
Hello, I use Bitdefender Antivirus version: 1.0.21.1099 (free) and wanted to upgrade to Antivirus Plus 2015, but I have a small problem. I realized that the file "gzserv.log" keeps track and logs over all programs that are run, from where they were run, at what time they were run, some executed actions ~ in a file that…
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Blank Bd Switch Agent Window Problem
I have a strange problem with Bitdefender total security 2015. Whenever I double click Bitdefender icon on taskbar a blank BD switch agent window(screen shot attached) is poping up along with Total security 2015 UI. If I click red x button on BD switch agent window the pop up window closes but at the same time Bitdefender…
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Why Is There No Option For Tracking Open Tickets?
I'm one of those people who got charged by that auto renewal everyone complains about. I submitted a ticket two days ago and my ticket number is 2015010623010005. I really need this fixed as soon as possible since I was not expecting this charge this month. That's why I wish there was some sort of ticket tracking, I need…
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Bd Tis 2015
Have been using BD since 2013, now it's all going downwards. It removes files from my Steam library, it has altered my boot so I'm stucked with BD's rescue mode. Have to boot from the Windows 7 DVD and restore the boot everytime, but I still end up on BD if I'm not running from the DVD. I'm not going to support this…
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Breech Of Contract And Their Secuirty
I can only but shake my head at companies like Sony, Home Depot, and others who ###### people off and then they wonder why they were hacked into. Bitedefender and Avangate certainly are ###### me off with them and their support staff. $ tickets and an email directly to Avangate about refund within 2 weeks and nothing done…
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Unauthorized Auto Renewal
I was charged $89.95 without my consent and avangate claims that I authorized auto-renewal. I have seen complaints all over the internet about this problem. I started the refund process about a month ago and the problem has STILL not been resolved. I WANT MY MONEY BACK!!!! My support ticket number is 2014121920580002.…
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Malwarebytes Real-time Protection Disabled
Malwarebytes Real-time protection enabled upon start-up and then becomes disabled. Is there an issue with Bitdefender running along with Malwarebytes and if so, is there a fix?
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Bitdefender £19.27 Or £215.60?
I used to use AVG but as they increased their charge by 17% and also charge to cover my Laptop I have dumped them. I then keyed in, “What is the best Anti Virus” on the Web and Randall Sutherland came up with Bitdefender Antivirus Plus at £19.27 so I keyed that into the Web which came up with “Bitdefender Antivirus Plus…
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Wallet Failures
So I just got Bitdefender 2015 ISS 3 PC and learn that the Wallet does not save passwords on a server. Its saved locally. Big fail here. You're selling a 3 PC license. Today people have laptops and desktops. I am trying to better secure my passwords. Plus you ready need a password generator. Also, I am trying a make a…
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Bitdefender Is Blocking Access To Hotmail/outlook.com
Good afternoon. My problem is occurring when trying to access the site hotmail.com or outlook.com The sites are sendos blocked by BitDefender. Before installing the 2015 version he were running and after not installed. Desistalando confirmed again and so voltarm working. Only these sites are out, any other functions…
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Irql_ Bt Blue Screen
After i installed BF for the first time, a blue screens appear when i boot my pc. Not every time, but very often. This message appears: IRQL_GT_ZERO_AT_SYSTEM_SERVICE. I googled this blue screen and it seems its related to bitdefender. The only solution is uninstall. Any help?
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More Expensive To Renew Product
My subscription to Bitdefender ends in six days, I was tempted to renew as I had no real issues with the product (Bitdefender Total Security 2015) however I noticed on the Bitdefender website, Bitdefender family pack (which I use) is being advertised at 50% off, with a total cost of £39.97 or €51.17. However if I, as a…
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A Bad Update On January 1?
I'm trying to troubleshoot a problem: Did anyone else have a problem with a Bitdefender update yesterday? About 24 hours ago, my installation of BD IS 2015 began polling for an update, and ended up locking up my system. CPU utilisation went to 100%, and after 2 hours showed no sign of coming down again. The BD desktop…
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Phishing Website Or Not?
Recently I found a website www.bitdefender-cn.com, which claims to be the "Official website of Bitdefender in China" However, it is said that the softwares provided by this website does not have the digital signature of Bitdefender. I hope to know that whether this website is a phishing website or not? Regards.
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Bitdefender Vs Pc Power Options (plan) Settings!
Just wanted to share my experience. 1. My PC kept changing my power options (power plan) settings from "Monitor - Never Sleep" to "Monitor - 15 Minutes" 2. I searched the net and a lot of complaints about this but nothing would work. I did everything - reset settings, saved, created a new scheme, etc. 3. I remembered - I…
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How Can I Obtain My License Key?
Hi, I bought online a subscription for Bitdefender total security 2015 for 3 PCs (1 year). All what I received was a confirmation email and the logon information to access “mybitdefender”, from which I installed and activated successfully the program on all the PCs. My current license information page only shows my email…
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Appears To Have Updated By Itself While Offline?
I was using my computer offline, wireless card disabled, no Ethernet connected. Bitdefender was displaying the yellow "you are vulnerable" status due to not updating because I was offline. All the sudden it changes to green, and says "you are protected". Is this a known glitch? Edit: I looked at the events window, and it…
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I Didn't Receive A Confirmation Email.
Hello, I have a problem. I made an account for mybitdefender, and I didnt receive a confirmation email. I created the account yesterday. Thank you very much
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Safebox Not Working On Last Build ?
it's not working on windows 8.1 or Bitdefender bug ?
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Why Does Ts '15 Bd Desktop Circle Look Different
I had to uninstall my Bitdefender 2015 as I got an on-line scanning is disabled error and repeatedly trying to resolve it failed including multiple update attempts and reboots. So I wiped it out (completely uninstalled it) using Revo Unistaller Pro. I downloaded the BD TS 2015 installer file. It first wouldn't install…
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Windows 7 64-bit - Slow Boot & Black Screen With Ts 2015 (boot Trace Included)
Hello, I'm using Total Security 2015 and I'm experiencing a slow boot and startup on my laptop with a Windows 7 Home Premium 64-bit edition. After the initial boot phase there is a minimum 30 seconds black screen before the login screen is shown. This is most likely not caused by startup applications since I reduced them…
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Slow Boot Time With Bitdefender Internet Security 2015
Ever since I installed BitDefender Internet Security 2015, I've been experiencing slow boot times on my laptop. During the startup process, my computer seems to hang on a black screen with the cursor on it, right before the Windows log on screen. This takes about 30-40 seconds, and is totally unacceptable. This never…
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Mybitdefender Page Shows Last Scan Jan 17 1970
I think something might be messed up on the MYbitdefender page. Every time i go there it says my last full scan was 2 yrs before i was born. Just figured someone might want to know this being you have a option to wipe your device on this page. Kinda scary.
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Can't Install Bluestacks
Here my bitdefender version: I know this problem since Bitdefender 2012, and it seems that the issue still persist with current version of bitdefender. It can't be installed even with antivirus and firewall turn off and added to exclusion list too. Please work on it somehow. Thanks.
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Bitdefender 2015 False Positive With Pinnacle Game Profile
Bitdefender 2015 allows installation of Pinnacle Game Profiler but prevents it from running, almost certainly a false positive. What file/process do I need to add to exclusions, to ensure this product will run?