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Small Business Security And Google Chrome
Hello! I recently started a free trial for Endpoint Protection in a small business environment. I am currently setting up web filtering by category blocking. The web filtering happens on both Firefox and Internet Explorer but not Google Chrome. Google Chrome is the standard web browser in this environment so I would like…
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A New Avangate Ripoff?attn Support!
I purchased Total Security 2015 Multi-Device on December 5, 2014. I had not used it in a while but decided to use it today. When I opened MyBitdefender from the link provided by Avangate when you make your purchase it says my license has expired!!!!!!Sure. Of course it's expired. My one year license is already over one…
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Where Is My Support Ticket?
I used "contact us" on BD website and opened support ticket. Later I received email saying that there's open ticket that waits for my input, and if I don't reply, it will be closed. But the email does not have any link to the ticket. How can I see it?
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Win 7. Change Windows Update Settings In Action Center
Not exactly sure if it's anything to do with BD TS 2015 but after upgrading from TS 2014 I keep getting the warning message in Action Center " Change Windows Update Settings" I set to Auto update to install updates. When I re-start the PC the settings to automatically update seem to be lost and again receive the warning.…
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Switching From Sphere 2013 To Family Pack 2015
Hello, my Sphere 2013 subscription will expire in about two months. Since I've read that the Family Pack is about the same, I was wondering if I can switch to the latter and just replace the licence key, without reinstalling anything (since all versions already are 2015 now). All machines are using the same licence key,…
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Bitdefender Internet Security 2015 Pop-up Notifications
I am plagued with pop-ups in my BitDefender Internet Security 2015. Seems like there is a continuous "Disinfection in Progress" window, lower right corner by the clock. I can click on the "X" and it will reappear in a matter of a minute or so. I have turned off/disabled all pop up notification in the general settings that…
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Additional Precaution To Take To Avoid Auto Renewal
Anyone who scans this forum already knows to go to avangate to disable auto-renewal. I'd just like to suggest as an additional precaution that you can update your credit card they have stored with bogus info so they can't run any charges. There is no option to remove the card (of course ) but you can change the expiration…
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Unsolved Issue Keeps Going On Without Help
Hello. I'm getting directly to the point since Bitdefender is ###### over their customers, apparently. My family and I are having an issue (for already a month) since installing Bitdefender. The firewall greatly slows down our internet browsers (chrome is the most affected one) and I've been in contact with the support for…
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Bitdefender Ruined My Boot Time
Hey all My friend gave me a key for BD-AV 2015 since I couldn't get it with my gmail. I uninstalled my AVG from my freshly formatted and upgraded laptop with 500GB. It's boottime before I installed BD was around 1 minute. After the installation it increased to 2:35 and now after 5 days off being aboard in Paris/Geneva for…
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Set Bitdefender To System Scan But Prompt Before Action?
Hi The vast majority of the time I want Bitdefender to scan and then auto-delete or quarantine any infections it finds, but is it possible to run a scan and have Bitdefender prompt me before anything is deleted? Please advise.
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Bitdefender 2015 Not Show Hidden Items Win 8.1
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Just Checked My Email And Had A Recepit By Bitdefender
So I opened my email this morning and received a receipt sent by bitdefender, and the first thing i did was to try logging into bitdefender, which I can't (they said my email was not associated with any account). Then I went into the receipt again, followed the link, then the page asked me to create a new password only…
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Total Security Firewall Refusing To Remember Ie Rules
The firewall component of Total Security 2015 is refusing to remember any rules for Internet Explorer on my Windows 8.1 system. Bit Defender Internet Security was equally poor and remembering rules but I still upgraded!! Every time I open Internet Explorer Total or launch a link to another tab Security's firewall…
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Bitdefender Ruined My Fps As Of 1/26/15
So suddenly my FPS went to ###### on any 3D application. After extensive troubleshooting, I decided to do a MS Restore point. Apparently Bitdefender doesnt play well with restore points. Disabling it didnt help. I had to remove the product to get a restore to run properly, and then it was kind of a borked restore. I…
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Bitdefender Needs To Put Up A Sticky Post About Auto-renewals
What BD needs to do is put up a post telling users that the default when purchasing a license is auto-renewal. They need to mention in the post that auto-renewal can be turned off in one of two ways 1. When puchasing a BD license. 2. By going to Avangate and turning off auto-renewal before the auto-renewal kicks in. I have…
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Complete Dissatisfaction Regarding The Auto-renew Practice
Hello, I was unpleasantly surprised to find out that Avangate automatically enabled the auto-renew feature after my purchase of TS, without any kind of notification whatsoever. - there's in no OPT-IN during or after the purchase - there is no mention of the enabled-by-default auto-renew "feature" whatsoever. There's only a…
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Bd Total Security - Slow Pc!
So I've read MANY posts about BD slowing computers and they ONLY solution seems to be for BD to blame OTHER A/V products either running or have remnants remaining. I installed BD about a week ago and INSTANTLY saw a drastic reduction in browsing speed. Yes, I also have MBAM premium running, yes I followed instructions on…
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Installation Problems
Hello there! This is my first time using Bit Defender Antivirus so kindly bear with me. I just installed the anti virus on a brand new computer. The antivirus is the first thing I installed then I proceeded to download my other programs such as Spotify, Maya etc. At first Spotify wouldn't download. It took an hour to even…
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Mybitdefender, Temporarily Unavaliable?
Is anyone else having this issue, or just me I'm sure if it's on their server end, it will be up and running shortly. Maybe some of the glitches are getting fixed? http://forum.bitdefender.com/index.php?showtopic=56762
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Refund For Invalid Renuewal
I received confirmation from Bitdefender regarding chargeback/refund for invalid AV order 35133466 but I am still waiting to get money back to my PayPal. No email reply for last couple of days. Please be honest and refund this invalid charge. I purchased before this invalid charge new version of 2015 Internet Protection…
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Unable To Print On My Network Wireless Printer
I have Bitdefender 2015-- Ever since it was installed (I had Bitdefender 2013 prior) I cannot print to my network printer--just shows an error every time. At times it finally print as the computer is shutting down--but not all the time. This is not what I signed up for-- I need a resolution--like--NOW-- Thanks I have an HP…
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Bitdefender I.s. 2015 Product Of The Year
Congratulations Bitdefender team, on a product well done, with a very good review of the 2015 Internet Security in the report itself Not to diminish the excellent work you've accomplished, but if we could follow that up with a bit more Mod/Tech support here on the forum, could put you over the top as far as those who would…
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Windows 7 Won't Load Properly After Defragmenting
Hello everybody, Yesterday I installed Bitdefender Antivirus Pro 2015 trial onto my Windows 7 laptop and defragmented my disk with it. Today my Windows isn't working. After logging in I can only see black screen with a cursor and bitdefender circle logo on the bottom right. I was able to close the logo and open taskmanager…
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Bitdefender Total Security 2015 Slow On Asus I5 Win 8.1 64bit Laptop
Hi all, I have Asus X550L windows 8.1 64 bit (core i5 4th gen, 4GB RAM) laptop and I have a desktop PC with 2.5 Pentium dual core processor, 3GB RAM, Windows 8.1 64 bit. Both of these PC's installed Bitdefender total security 2015 (one year license). I used bitdefender more than 2 years, but after I purchased new laptop, I…
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Bex64 Crash With Iexplore - Internet Explorer Unusable
I've had alot of problem this morning. Internet explorer has crashed every time it is opened. Here is a sample crash notice (running Total Security 2014): Problem signature: Problem Event Name: BEX64 Application Name: iexplore.exe Application Version: 11.0.9600.17496 Application Timestamp: 546fdf97 Fault Module…
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Custom Task Freeze
Hello, I've bought BD internet security and when I want to edit or create a new custom task, the bitdefender dialog freezes. I am running windows 7 64 bits, and bd build 18.19.0.1369. Did a repair but the problem persists. Anyone knows how to fix that? Thanks in advance
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Bitdefeder Not Working On Windows Technical Preview
So a while back, I tried to install BitDefender Total Security on my PC running the Windows Technical Preview. In couldn't find any way to get it working , so I figured that a few builds later it might be fixed. However, it still crashes during install. Is there a workaround anyone has found to get it to install? Or is…
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Is The Bitdefender Engine Used By Other Antiviruses The Same Bitdefender Engine?
Hello, I'm a new member, and I don't know where to post this question, so I chose here instead. (Moderators, feel free to move this topic to the appropriate section.) I have noticed that many antiviruses have the Bitdefender engine included in their own products: BullGuard, Emsisoft, eScan, F-Secure, G DATA, Kingsoft,…
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Refund Issues.
Sooo I'm having a big issue that is not being solved by the lovely yet slow ticket system. I saw some people had their issues resolved by posting on the forums, so I've decided to give it a try. On August 25, 2014 I received and email saying thank you for your purchase of Bitdefender Total Security 2015. This was a…
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Bitdefender Firewall Broadcast - Icmp
BTS - Build 18.20.0.1429 My bitdefender is constantly sending out an ICMP Request declaring itself as a BitDefender Firewall. Why is it doing this? The system is not part of a managed solution. It stands alone on a workstation. I cannot find in the forums where anyone has given a solution to this. It seems silly to…