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Hacker
Hi folks, I have recently received an email from a would-be hacker who claims that he has videos of me and unless I credit his/her BITCOIN account with funds, I will be embarrassed by the release of said videos. I am probably in the wrong section to discuss this matter, but some advice would be much appreciated. Thanks…
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Unable to release emails from Spam Digest
Spam Digest wont release the emails and comes up with error FAILED with red exclaimation mark and says failed to release from quarantine. The safe sender / domain buttons also show FAILED when clicked. Any help is greatly appreciated. Thanks!
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Bitdefender CPU usage abnormally high
Bitdefender Total Security 2019 hogs my CPU. (Intel core i5-7600 running at 3.50GHz with 8Gb RAM, Windows 10, 5 internal hard drives - a mix of M2 and SSHDs.) It doesn't happen all the time, always just after start-up if I allow Bitdefender to do that (Protection > Antivirus > Settings > Shield > Advanced settings > Early…
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Gah. Your tab just crashed.
I have been using Firefox for ages, but since I upgraded my Bitdefender to Total Security I have been getting tons of frustration. Each time I open Firefox , it gives me this error message, "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." I never had these troubles before. I have…
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subtitles not showing up in prime videos
Hello, Does anyone else have problem with amazon prime videos subtitles not showing up? I tried all the fixes available online without result, I'm suspecting that my bitdefender internet security blocked something. I would appreciate if anyone have any idea what I can unblock in bitdefender setting so the subtitles will be…
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hi
Basically, I just wanted to say that I am very impressed by your work, guys! I expected a lot, but you seem to have put even more effort into looking after me.
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Why has SafePay recently stopped allowing my printer to print from my bank statement?
Been doing this for years, and now...all of a sudden it no longer allows it? I changed the Windows access to "Default Printer" as the pop-up window directed, restarted the computer, and it didn't change anything. Thanks for your thoughts...
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Excel Datev Anti-Exploit
Hope someone can help. We got this dms software, where documents are stored. if i try to open an excel file from the datev dms, it wont. It checks the file from the server out to an appdata location, on this location i can easily open the xls file, also excel normally does work with bitdefender. But not from datev dms. if…
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False Positives
Bitdefender is detecting harmless files or plugins as potential threats, leading to unnecessary quarantining or removal of files that are necessary for the website to function properly. It is leading to website downtime and loss of important data. I am not properly able to do my work. How to solve this issue? Website;…
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I currently use Avast driver updater. Does Bitdefender offer any type of driver updater program?
The Avast driver updater program I use is up for renewal. Before renewing, I would like to see if Bitdefender offers a driver updater program.
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Another question about browsers
So....Microsoft Edge wants me to sign in using my outlook email (to sync), and it won't allow me to use the adblocker, Ublock Origin, unless I'm signed in....this kind of defeats the efforts to get privacy. Which will give me more privacy? To sign in and use the adblocker, or to use the browser without being synced (but…
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i did not recieve my activation code
Hello Bitdefender Team, I have checked my spam folder, double checked my email address, and paid for my subcription 4 days ago with paypal. They payment went through. But i never recieved my code. please advise Thank you. Clara
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A few questions
Hi! I have a few miscellaneous questions: Do I need an adblocker if I have VPN? I read that some sites won't work if I'm blocking ads. How much does Ublock or Adblock Plus slow down my internet connection? Should I sign out of everything once a day? Should I clean my internet cookies and temp files once a day? This seems a…
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metodo di pagamento
Vorrei sapere chi è il vostro partner commerciale per i pagamenti, grazie
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2.4ghz and 5ghz wifi mac address
Hi, I am having an issue since I moved to my new flat with a new router set up. I am seeing hidden wifi when I connected to internet. Only recently I purchased a new PC and installed intel connectivity then I noticed in the hidden wifi disclosed my wifi mac addresses separately as hidden. In my router wifi setting, I…
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About background process
Hi there, just to make it clear, Im not having any issue, I'm just curious, anyone knows why bitdefender has so many processes behind? I have used kaspersky which also has tons of resources and only had 2 or 3 processes running (with BD I have 11), I have to say that kaspersky impacts a bit lower on my PC while scanning,…
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CHATGPT OPENAI.COM fraud
Anyone aware of the CHATGPT OPENAI.COM fraud? Have a look at https://community.openai.com/t/my-card-was-used-for-chatgpt-subscription-payment-fraud/172663/46 Below what happened to me: I received a 2FA from my bank on 26/04/2023 at 22:40 for 24 USD CHATGTP subscription , I did not notice the request so it was discarded,…
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Difficulty securing data center with Bitdefender Central
Hello everyone, I am reaching out to the Bitdefender Central community for help with securing my data center. I have a variety of devices connected to my data center, including servers and workstations, and I am concerned about the security of my data. Despite installing Bitdefender security products on all my devices, I…
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Google seeking to replace passwords with passkeys.
Just a heads up, a FYI thing :)
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Anyone has a remedy to high cpu in BD
Hello, I have the same problem and it seems that the ony solution is to swich to another software. Is there away to stop the program? Thanks silverdesk13
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WiBrain or other Devices
Does anyone have experience with the WiBrain device? My parents have been living a nightmare having had their WIFI network hacked. They’ve since switched providers and I’ve worked for weeks wiping devices and/or having the Apple Store do the service, while installing Bitdefender on their devices at my home to be off of…
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Bitdefender has a huge folder on my hard drive
I got a notice from another app that I only have 15% hard drive space left on my huge hard drive. On checking I found one of the culprits is Bitdefender which is currently hogging 54GB. I am on MacOS Monterey 12.6. What can I do to pare this down?
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Asus Software and Bitdefender
TLDR; If you have BD installed, then for god's sake, don't install/run or just uninstall GameFirst VI, it will slow your internet speed to a crawl, mess with internet pages (partial download), and limit or eliminate your ability to download files. Very long story made short, starting about mid-December 2021 I started…
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Problem with reduced internet speed after installing Bitdefender Antivirus Plus
Dear Support Team, I am writing to you because I have a problem with my internet speed. I have a 1 Gb/s plan, but ever since I installed Bitdefender Antivirus Plus on my computer, I noticed that my internet speed has dropped significantly. I ran some speed tests and they showed that I only get around 600 Mb/s on average. I…
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Hyperlinks not working
Started having problem with hyperlinks not working with one email sender. At this point hyperlinks from multiple email senders not working as well as hyperlinks in Google Search results. This is occuring across different email systems (Outlook and Google) and different platforms (Apple ipod, windows computers). The one…
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Issues with my Ethernet adapter
Hello everyone, I am facing some issues with my - link removed- and I am unable to connect to the internet. I have tried restarting my modem, router, and computer, but the issue persists. I suspect that this is a problem with my network card driver. Has anyone else experienced similar issues with their Ethernet adapter? If…
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Security Vault TimeOut?
I was not sure how to search for this so I am asking a new question. If you choose the "NEVER" option for the security vault timeout. I remember it saying that it was going to put the password file, locally. Is that correct? If so, by changing the setting to anything other then "NEVER" does that remove the local file and…
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Reduce or Tweak BD use of memory
I am using Windows 11, Desktop, 64 Bit with 12MG RAM and I5 Processor. I have BitDefender Total Security, the latest version installed. Sometimes when I run other apps they are unable to complete what I have done and certain tasks become grayed out - for instance when I want to save an edited image. Maybe the image editor…
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Why on earth doesn't BitDefender offer all notifications off?
(I couldn't find the comment function of the article, so I'll continue writing it.) I read the contents of all the discussions in the above article. However, no matter how hard I think about it, I don't see a good reason for not having the notification off feature. (Don't bring useless solutions such as changing profiles.)…
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How do I set up Bitdefender to scan emails/attachments (Gmail) for harmful links on PC and Android?
How do I set up Bitdefender to scan emails/attachments (Gmail) for harmful links on PC and Android?