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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The “Add this number on WhatsApp” scam is back – Here’s how it works
A new wave of scams is hitting WhatsApp, and it’s surprisingly simple: someone tells you to “add this number” on WhatsApp. That’s it. No shady links, no infected files - just a phone number and a request. But what seems like harmless curiosity can easily lead to your personal data being stolen, your account hijacked, or…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Green Check Marks in google search results upside down?
When I google something sometimes the check marks are there and sometimes they're not even though I never change my settings in bitdefender or anything. Today I googled something and the check marks are there but they are upside down for some reason. I'm assuming just a random glitch maybe but it's not just one random…
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offline weekly update problem
i today get weeklyx86.exe from this link https://download.bitdefender.com/updates/cl_2022/x86/weekly.exe but afte install udpate i checked in plugins folder file update.txt : Update time: Fri Jun 13 16:37:48 2025 Signature number: 10444448 Update time GMT: 1749821868 Version: 7.99013 now time is 6 july but i get update 13…
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How to install BD after windows reinstall?
I can't find a way to download back Bit Defender. It says it is on my pc, but it is not.
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Samsung Smart blocks spam calls, but I don't see Bitdefender blocking?
Do I need to turn off Samsung Smart Phone somehow. I was hoping to see Bitdefender out preforming Samsung. I'm using a Samsung Galaxy S10e, SM-G970F/DS . I get at least two spam calls a day, I can't even answer my phone unless they are known. I see in BD it asks me to add a spam call to a list. Really? I should copy a…
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Remove Norton on new laptop?
I've bought a new laptop. How do you remove Norton. First, remove the app in windows? Or I have to download the remove Norton app? Or, I hope so, Bitdefender fix it when i instal the bitdefender app, bitdefender automatically remove Norton? I am happy with defender, and my subscrition is not at the end? …
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?
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2FA trusted devices
Hi everyone, Since I've enabled 2FA I had 5 trusted devices but only logged in from 2 of them, now 3 of the trusted devices are removed but I did not remove them. Do trusted devices get automatically removed when not being logged in from for a certain amount of time?
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Digital Identity Protection
Hello all, On the dashboard of Bitdefender Central (Digital Identity Protection) i read that there are 5 data breaches. But on my mobile device nothing is mentioned… How come? Now, what's going on?
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Why does Bitdefender VPN stop working after return from Windows Sleep or Hibernate?
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Feature Request: Device heartbeat on Bitdefender Central from installed clients
Good Day Everyone, I would like to share my idea regarding the feature request where if it is possible to add a way to track if the Bitdefender Client is still installed on the client or if it has been uninstalled. Currently on the Bitdefender Central website, we are able to see the device Vendor, Mac address and know if…
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VALencia Vpn will not load YT videos.
Hi Is there a reason for this? YT website will load but Video will play at all (blank screen). I like this valencia location for its latency but seems like BD is having an issue with valencia. Any ideas?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Windows 10 support after October 15
Hi everyone, How long will bitdefender still be supported for windows 10 after windows 10 EOL? I'm planning to get the windows 10 ESU that gives me an other year of security patches from microsoft, this might be extended even after the 1 year ESU and then there is always zero patch as well.
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Securepass Plugin flashing and preventing me from accessing webpages on Microsoft Edge
I installed Securepass as a plugin for Microsoft Edge. Now, whenever there is a login page it flashes at the top of the page and I cannot stop it. It prevents me from clicking into the page I am on. I had to uninstall the plugin from Microsoft Edge. Any fixes that could help?
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Post-quantum cryptography for Bitdefender users
Hello Bitdefender community ;) I'am opening a discussion about the future of Bitdefender for individuals with regard to quantum cryptography. Indeed, it's 2025, and some security compagnies are already using post-quantum protection for VPNs and soon password managers. Bitefender's direct or indirect competitors, such as…
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VPN and Web Protection
Do I need to use both VPN and Web Protection at the same time? and if so, Why?
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Please Help: Forgot PIN, and locked out of Android 15
I am using a Pixel 8 that runs Android 15. I am locked out of my device, as I can not remember my Bitdefender PIN. I am repeatedly informed I have the wrong PIN, and then the message "Bitdefender Security" appears on screen. I am then locked out for incrementally longer periods of time (measured in seconds) — ranging so…
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Malware scanning tool for Linux users... When?
Hello Bitdefender community, Althought the developement of a Bitdefender antivirus for Linux is still premature given the numbers of users worldwide (4% worldwide, but the percentage is constantly growing) it would be very tempting, from an ethical point of view, to develop a free tool to detect malware (an antimalware…
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Can't connect to VPN get update screen instead
Can't connect to VPN, I get a upgrade VPN message and can't connect to VPN
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Low Resolution Warning When Bdgui Is Run
Hi I have remastered the liveCD (bitdefender-rescue-cd.iso 06-Aug-2010) to include the ability to email the results of the scan back to me I would also like to be able to remove the low resolution warning when bdgui is ran for the first time.
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Like , insightful buttons on bitdefender's forum
Previously Like/dislike/off topic/insightful options should be highlighted to avoid mistakenly clicking on the same button again. As there are several threads it can make a confusion.
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Malware in GNU radio ?
Hello, I am trying to install GNU radio on Windows 11, it is a widespread and open-source signal processing software, from the official website. It redirects me to this git repository but each time the installation process is interrupted by Bitdefender and I get this message. The file…
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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how to disable scripts?
I cannot login to my app when using bitdefender VPN and windows. I get an error that I can't login when using scripts. If I type in my login/password or use the virtual keyboard, I get the same error. It also states to try again after turning off scripts. How do I turn off scripts in the bitdefender VPN?
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Upgrade Bitdefender total Security to Bitdefender Total Security Individual
Has anyone else received an email from this email address connect@hello.bitdefender.com telling them that your Bitdefender Total security subscription has been upgraded to Bitdefender Total Security Individual? Under What's New it says Bitdefender Password Manager now includes, securing and simplifying your password…
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Erro no Kernel / Aplicação Mal Intencionada
O Bitdefender pode ser o causador do desligamento inesperado dos notebooks. Eu atualizei drivers, o notebook é novo, não tem softwares desatualizados e o Windows está atualizado. O notebook também não superaquece e não tem problemas de stress do processador. Verifique a questão do Kernel. Eu tenho o memory.dmp salvo na…
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Firewall issue with NAS
I am having problems using commands like copy and paste in Windows 11 File Explorer when trying to copy large files between my PC and my NAS. I can navigate around and see all the files on my NAS from within file explorer and I can also open up files. However, when I try to copy and paste files in either direction between…
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Windows 11
Hi. New laptop with Windows 11 installed. Finding it not compatible with BD antivirus. Do you offer a product that runs a Windows 11 device in S mode????? If so, how do I get please. Ta in advance.
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is this a hacking attempt ?
i installed this software from M.S. store ( check screenshot no 1 ) After the installation when i opened it, bitdefender informed me about a threat ( check screenshot no 2 the website to which the discussed software was about to communicate was inaccessible when i tried and gave this error ( check screenshot no 3 ) plz let…
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Bitdefender Just Got Smarter – Call Blocking Now on Android!
Hello Bitdefender Community 👋, I just spotted something new in the Bitdefender Mobile Security app for Android — a Call Blocking feature! 🆕 Yes, this seems to be a fresh update — and I haven’t seen it mentioned before here in the forum, so I wanted to share it with you all. 📵 What it does: •Blocks scam calls automatically.…