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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and More. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Bitdefender Enhances Digital Identity Protection for Consumers Worldwide
Consumers now have even greater control of their digital footprint while minimizing cybersecurity risks associated with personal data misuse: For information related to Bitdefender Digital Identity Protection:
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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False Positive?
After scanning multiple times and being told my system is clean, at random intervals, I get an alert stating that I have a virus called :GT:JS.RogerDldr.1.719D65B5. This is what the alert said: We blocked this dangerous page for your protection: https://premierlawns.co.uk/new-lawn-care/ Threat name: Trojan.Generic.35490309…
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Sicurezza
Ho provato ad installare sul mio PC LeggiXme FW 40 ma Bitdefender non me lo ha permesso. Vorrei sapere se c'è qualche modo per poterlo installare in quanto serve a mia figlia che è dislessica? Grazie
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Installing Bitdefender on another device without being charged
I have tried many times to install Bitdefender on another device (mobile phone) using my existing subscription that is on my laptop. I follow the link as instructed but I am always asked for paymnet of £24.99. I understood 2 more devices would be included in my original payment. This is putting me off renewing my…
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How can I get rid of unified wintun that all of a sudden shows up on my computer?
I upgraded my Bitdefender and all of a sudden, this shows up.
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bitdefender run does not clear Yahoo Redirect virus - any solutions?
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Bitdefender services are not responding
Message in the taskbar "Bitdefender services are not responding. Please restart your computer". I already made 2 restarts but the problem persists. Although according to notification area icon (Bitdefender Agent) BD is not working the widget is GREEN This is the 4th time that this is happening and every time I have to do a…
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SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
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List of BUGs to fix in the Home versions.
Hi, Below is the list of bugs that I think Bitdefender should work on as a priority before thinking about any new implementations. Obviously this has the sole aim of suggesting improvements that serve to make both the free version and the paid version increasingly competitive compared to the competition. I believe in the…
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reCapture Issues at Checkout
Hi, I have recently started experiencing issues at checkout with reCapture. I select everything correctly, move to payment, then when directed back to the Submit button, I have to go through reCaputre again. This is a constant. I cannot move past this. It has only occurred in the last two weeks. Internet searches advise to…
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Possible To Clear Web/call/sms History?
From what I can tell, it is not possible to clear the history for anything on the Bitdefender Parental Control page. Am I missing something? When I installed this product on my PC and my daughter's phone, I tested it by visiting some inappropriate web sites (to make sure they'd be blocked!) and sending SMS messages. Now,…
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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Subscription Renewal Email is SPOOFed by SecureShieldAV
May 3, 2024 I received an email containing Bitdefender and Total Security descriptions that fit my current subscription, but came from an identity "SecureShieldAV" This email had an advancing timer indicating I had limited time to respond to an over to renew or extend my subscription for 3 years and 3 devices for $59.99.…
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Bitdefender disappeared from settings and taskbar
Just had my Win 10 desktop repaired and new hard drive installed. Bitdefender disappeared everywhere on my computer. Cannot find solution online. Help!
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Piratage email
Bonjour. On m a pirate mon email jpvitrail@.fr Je voudrais changer cet email par un nouveau mais comme ce pirate gère mon email comment puis je faire pour changer cet email sur mon compte Bitdefender ?
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VPN Error code: 2
I get the following message on Bitdefender VPN: An error occurred while connecting to our servers. (Error Code: 2). Does anyone know how this error code is to be resolved? Thanks George
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BD processes running while PC is running
Good morning, but aren't all these processes running a bit too many? What do you think?
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Remove our domain from your platform
Could you please remove our domain from your platform? We've submitted a request and are eagerly awaiting your response. Thank you.
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System got hacked and all files encrypted with .encrypted extension
We are using Bitdefender Total security. But yesterday our system got attacked. All files are encrypted with .encrypted extension. Is there any possibility to decrypt the files? Please find the enclosed zip sample encrypted files. Please check and provide your valuable suggestions. Thanks & Regards, Kishore
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Uninstall Protection
Hello everyone, my name is Hossam and I am happy to be a part of this community! I really like Bitdefender due to its amazing features. However, I wish it had a feature like Uninstall protection, specifically for parental control app. For instance, if we take the Qustodio parental control app as an example, we can see this…
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Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
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Parental Control Install
Good evening you all, I am facing problem installing Parental Contron on my son's tablet with Android 10. An strange image appears but nothing happens. Any suggestion ? Kind regards Gianluca
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Application.Deceptor.BCR detected from Glary Utilities
I installed Glary utilities and the bitdefender protection consider that : " The file C:\Windows\System32\Tasks\GU5SkipUAC is infected with Application.Deceptor.BCR. The threat has been successfully blocked, your device is safe." It is false positive or it is a virus ? Thanks, Beny
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Hostgator CPanel & Email Blocked.
Has anyone as recently as the past 2 weeks experienced issues connecting to HostGator's cPanel or even their email servers to send/receive email? URL = https://gatorXXXX.hostgator.com I've added the specific URL from the Notifications and the domain (hostgator.com) to the Online Threat Prevention Exception list, but still…
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Are emails from bitdefender@hello.bitdefender.com legit?
There's a short window on an email I received and while it looks legit there's reason to question the legitimacy. If email from bitdefender@hello.bitdefender.com comes from Bitdefender, that's all I really need to know.
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Bitdefender scanner no longer works on android after update to version 3.3.234.2411
Hi everyone, I have a android TV box with android 12 running bitdefender mobile version 3.3.234.2411, since it updated to this new version today I can no longer scan, when pressing the scan button nothing happens. I can see in my bitdefender central when I go to my android device an click on the "malwarescan" that a scan…
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Feature request for Bitdefender Mobile Security
Feature request: 1) Network Scan: A network scan on Android checks nearby Wi-Fi networks, showing their names, signal strength, and security details. It helps users find secure and reliable networks to connect to. Some apps also look for potential security issues or threats on these networks. Additionally, it can show…
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Bitdefender mobile version 3.3.234.2404 services keeps turning itself off on android TV box
I have an HK1RBOX running android 12 and have bitdefender mobile version 3.3.234.2404. Since 2 days now the bitdefender service keeps turning itself of and I have to manually turn it back on, I have already tried reinstalling the app and was able to reproduce this issue. It happened twice now both when connected with…
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Misalignment between the present versions.
Hi, in the application management in the control panel there is always a misalignment between the installed version and the one indicated in the application management. Fix the bug. Thank you. 😉
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Bitdefender and Perforce
Will Bitdefender protect me if I am using a Perforce depot? Will Bitdefender protect me if a person sends a virus or tries to take control of my computer through Perforce? I'm also using Unreal Engine (Game Engine)
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UnifiedSDK.Service.exe crash?
I noticed that after installing Bitdefender VPN I noticed a new crash kept happening linked to Bitdefender VPN, here are the details: Description Faulting Application Path: C:\Program Files\Bitdefender\Bitdefender VPN\UnifiedSDK.Service\UnifiedSDK.Service.exe Problem signature Problem Event Name: APPCRASH Application…