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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families
Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon. Scammers are now cloning voices, mimicking faces, and impersonating loved ones to exploit emotional bonds and urgency. What once required complex tools…
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Announcement: Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Unable to access site.
Lately, when I click on a link in an email from [Expert Community], I get a message saying the site can't be accessed. The reason for this that the url is incorrect. It is "community.bitdefendercom". Notice there is no "." between bitdefender and com. Please look into this. Thank you. James Preston
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riskware
Apa bahaya yang ditimbulkan dari riskware ini?
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No calendar in Mobile Security
I use both iPad and iPhone with IOS 26.0.1. Trying to activate Scam Alert but Calendar is not under Mobile Security. Cannot, therefore, initiate full access. What other options to activate Scam Alert.
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Windows 10 October 18 KB5066791 & 5068164 Security Updates Causing “False Negatives”?
Microsoft offered me the option to extend Windows 10 support for an additional year, which I took without hesitation. It was free after all. After accepting the offer, I went about updating my system with the two available security updates. I believe I was advised to run Microsoft Defender alongside Bitdefender as “two is…
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Online threat detection - repeated warnings
Good morning, I am getting sporadic messages saying "Suspicious connection blocked. Chrome.exe tried to establish a connection to xxxxxxx using an expired certificate." The specific sites vary, but are not ones I am trying to access. e.g., measureadv.com, rybbit.openrussian.org… This behavior happens on all three laptops…
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Having problem with outlook can’t connect over Bitdefender VPN
I'm having problem sending and recieving in oulook. Online support has a section on this and I have followed it correctly but it still won't work. Anyone out there who has this problem or answer to fix would be helpful. ie:Apps can’t connect over Bitdefender VPN 😕
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How to report a scam?
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Getting all automated emails from Bitdefender in french
Hello. For some reason all the emails I get from bitdefender is in french. I have selected english both on the app and in the broswer. As I don't speak french I have no idea what the emails say, nor do I understand why this problem started.
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Email alert about score drop and dashboard not in sync
I received an Email alert overnight about a Ident Protect Score decrease of 35 points that called me to action. But when I clicked on the "Improve my score" link in the email, my dashboard did not reflect any change in score. I refreshed my browser, logged out and back in, score unchanged. Which is true, the email or the…
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Crossed out text in mails (Outlook 365)
Hello, I’m experiencing an issue with Bitdefender and Microsoft Outlook 365. Some of my incoming emails appear with text that is struck through (crossed out). It looks like Bitdefender may be modifying the HTML formatting of messages while scanning them. Could you please advise how to prevent Bitdefender from altering or…
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How do I Renew the Subscription for 1 Device now ?
The deadline for renewal of my Anti Virus Plus is 3 Weeks away. The current subscription is for 3 Devices. I am only using 1 Windows 10 PC now. What procedures must I follow to purchase a 1 Device subscription? I am very confused. I turned Off the Auto Renewal option recently.
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Scanned Connections in Bar Graph and Traffic Categories are not synching
Last week there was an update to Mobile Security (iOS) and the bar graph stopped functioning. I started a ticket with support and we are working to solve the issue.However, should he scanned connections within the traffic category equal the scanned connections in the bar graph?
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Is TikTok Safe to Use from a Mobile Security Perspective?
Hey everyone, I’ve been reading a lot of mixed opinions about TikTok and its impact on mobile security. Some say it collects too much user data, while others argue that it’s no different from other social media apps. Since many of you here have more technical knowledge about Android and iOS security, I wanted to ask: Do…
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Malicious Command Line detected by Bitdefender. What should I do?
For the last half hour or so, I’ve been getting popups from Bitdefender saying that a malicious command line has been detected. It is accompanied by the following message: “Feature: Antivirus AC:\Windows\System32\wbem\WmiPrvSE.exe was passed a malicious command line and has been blocked. Your device is now safe. Command…
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Constant Requests to Scan an External Drive
I have a Samsung external drive - connected by USB which I use to clone my C drive every night. The external drive shows as Drive D. Recently Bit Defender has started to constantly warn me about my external drive and ask if it should be scanned and throws up the File Explorer for the D Drive - at times this can happen…
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total security désactiver windows security
Je viens d’installer Bitdefender sur Windows 10, mais il affiche « désactivé » dans l’application Windows Security. Pourtant en bas a droite bitdefenders il me dit qu'il est actif ? J ai remarquer quand je redémarre j ai cette erreur. Car installer 3 fois.
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I keep getting Malicious command line detected and it wont stop
Today I started my computer and this keeps showing up nonstop Malicious command line detected Feature:Antivirus The app C:\Windows\SysWOW64\wbem\WMIC.exe was passed a malicious command line and has been blocked. Your device is now safe. Command line: "C:\Windows\SysWOW64\wbem\WMIC.exe" wmic PROCESS where "ProcessId=29228…
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Keep getting a "Malicious command line detected
It keep getting: Malicious command line detectednowFeature:AntivirusThe app C:\Windows\System32\wbem\WMIC.exe was passed a malicious command line and has been blocked. Your device is now safe.Command line: "C:\Windows\System32\wbem\WMIC.exe" wmic process get commandline /format:csv This is happening many times per minute.…
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Constant waring message from BitDefender
I'm getting all the time warning from Bitdefender that Malicious command line detected Function: Antivirus Aplikacja C:\Windows\SysWOW64\wbem\WMIC.exe otrzymała złośliwy wiersz polecenia i została zablokowana. Twoje urządzenie jest bezpieczne.Wiersz polecenia: "C:\Windows\SysWOW64\wbem\WMIC.exe" wmic PROCESS where…
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Bitdefender blocks connection, citing botnet. Full scan finds nothing.
Could you please help me? Problem: Yesterday and again today, Bitdefender Total Security blocked one connection to the same suspected botnet, 45.153.34.54 (screenshot #1). System scan finds nothing (screenshot #2). Context: -Windows 10 personal laptop, enrolled in Extended Security Updates; latest Windows update installed.…
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QR code scanner and Bitdefender Mobile Security
Many competing antivirus companies offer their own QR code scanners, which before opening the weblink, check, if the page is safe. In my opinion, also Bitdefender could create a QR code scanner app that would cooperate with Mobile Security in preventing the opening of malicious pages.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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Zip file (with malware) downloaded on laptop concurrent w/ BD deep scan -I did not download it
Not sure how this happened - I was running a BD deep system scan and within that time frame a '2025 - name of my website - backup file' downloaded as zip on my laptop. I do not have any website backups on my laptop nor did I download it. Inside were old infected emails 2020-2023 sent to a non-existent bluehost email I…
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Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
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Como reinstalar o Bitdefender apos a formatacao do Hd do notebook
Foi formatada o HD do meu computador. Foi deletada o app e minha assinatura ainda esta ativa. Gostaria de saber como posso instalar novamente o app do aaaaaabitdefender
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Problem password apps
Hello, I have noticed an issue with the application protection feature in BitDefender, specifically with how the password prompt for protected applications is handled. Description of the issue: When a protected application requests a password, if I minimize the application to the taskbar and then reopen it, there is a…
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Is 954 414 9655 Bitdefender's legit telephone number?
Hi everyone, I recently received an unsolicited call from the number 954 414 9655 claiming to be from Bitdefender support. The caller said there was an issue with my antivirus subscription and urged me to provide remote access to my computer or pay an immediate fee to "renew" it. This sounded suspicious, especially since…
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Bitdefender's url checks
bitdefender's url checker website does not show the proper results as shown. it's a genuine '' daraz '' website : the same page was opened in brave with it's all default filters on. The bit defender should provide results about the latest techs, as A.I. says that it's a quite normal practice of websites: In summary, the…
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Will Bitdefender Protect my Windows 10 Desktop if I don't upgrade to Windows 11?
There seems to be a lot of discussion about people trying to switch to Windows 11, but I have a great desktop that Microsoft tells me won't upgrade to windows 11. I think it shouldn't be forced upon people because my PC has a very good value as it is my photo editing PC with all I need. Microsoft says their won't be…
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Email protection
why does bitdefender highlights the legitimate emails from google ? this email was a reaction of my act so how it is dangerous ?