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Bit Defender Mac Early Renewal Activation
Took advantage of the 30% off early renewal and received a new activation key for 3 Macs, however there is no option to update the registration key. Do I simply wait until it is due?
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How Can I Remove ' System Progressive Protection '
Hi, I have the virus 'System Progressive Protection' on my Windows 7 computer. A full system scan with Bitdefender did not find or remove it as far as I can make out because when I click on "start", I can see 'System Progressive Protection' listed. I used the search on this forum and on the Bitdefender screen and could not…
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Detected Impersonate Process By Vsserv.exe, When Playing Game Rf Online
tech suport i need help iam playing official rf online game but when i playing sundely pop up (detected impersonate process by vsserv.exe) and suddenly my game (rf online) is closed self after i press ok to detected impersonate process by vsserv.exe can u help me TQ
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Error Message After Un Installing Bitdefender
I bought a licensed copy of Bit Defender 2012 recently for 3 machines. I have had to un install it from my main PC because it slowed my system down at times and wanted to scan everything in sight. Files would hang after clicking on them, and become unresponsive, MSOffice files particulaly. I tried exclusions of files and…
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How Do I Keep Bitdefender From Deleting Files?
One of the things I like about Avira is that it will always alert me when a suspicious file is found and let me choose whether to ignore it or delete it. I've read that Bitdefender will delete suspicious files without asking. I found the topic in a discussion in the Bitdefender forum:…
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Bitdefernder 2012 Produces Error 50 In Itunes
Hello, I am having problems to download items from iTunes Store. After lots of investigation I found out that Bitdefender Antivirus 2012 is causing this issue. Even if I completely turn off all protection option, the problem is still there. I uninstalled Bitdefender and the problem goes away. I am running another computer…
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Add Dat File To Trust File ?
Hi, i have a problem with my Bitdefender IS 2012. My game is Crossfire. when loading game, crossfire.dat has been run. In Bit IS 2011 and earlier version, it's appear a message board to "allow" or "don't allow" Crossfire.dat. But in BIS 2012 don't have it, and my game can't run game crossfire, turn on gamemode, turn off…
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2012 Not Compatible With Comodo Firewall
Anyone else having this issue? I used Comodo Firewall with the 2011 AV Pro trial with no issues. On uninstalling and installing 2012, suddenly every executable crashes on opening (including explorer and loginUI). Starting in safe mode and uninstalling BitDefender then fixed this. This process is entirely repeatable on this…
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Help! Autoscan Disabled Automatically!
Every day at least twice a day, in my events, a red event shows : "Autoscan settings changed" When I click on it it says "Action: Autoscan was disabled" The autoscan then seems to be disabled for anywhere from 15 minutes to 90 minutes. I did not turn off the autoscan manually, it's doing this all by itself. After that,…
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Bdc Memory Scans
Hi, I've been using BitDefender for quite a while and am currently looking for a way to automate the scanning process. Previous posts around here mentioned bdc.exe, the command-line equivalent to BitDefender's full-fledged GUI. I want to include a memory scan during my scheduled scan (in addition to /files), but although…
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[resolved] Active Virus Control
I've recently installed a game called Batman: Arkham Asylum using Steam. Every single time I clicked on "Play", the game crashed with this event log error: Faulting application name: BmStartApp.exe, version: 0.1.0.8, time stamp: 0x00000000 Faulting module name: BmStartApp.exe, version: 0.1.0.8, time stamp: 0x00000000…
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Sequence Of Actions
What is the sequence of actions by Bitdefender if we select “Taking Proper Actions” in Normal Mode and Rescue Mode?
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What Exactly Does Autoscan Do?
Hi; I am a bit confused about the Auto-Scan feature. What exactly is scanned during an automatic scan? My understanding (according to the manual) is that Bit Defender continuously scans files with Auto-Scan enabled, but what gets scanned? Do all files on my computer get continuously scanned (if so it seems like somewhat of…
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Antivirus For Mac Question
Hi. I have an external drive connected to my iMac at all times (for use with Time Machine). When I do a full system scan, will the external drive also be scanned? (assuming it was connected at the time I initiated the scan). Secondly, how long should a scan take? I'm on 45MM files scanned, 30 hours and counting. I think…
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Missing Dll's
MSVCP.dll MSVCR.dll The two files above can't be found by BitDefender. Subsequently, I can't use the program anymore. It no longer loads at start-up, nor will it open from any point (QuickLaunch, Program menu, Desktop.) I have tried to repair BD three times but to no avail - I get error messages referencing these two DLL…
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Full System Scans Vs Shield
Hello. Can you please tell me if enabling Shield to ON (real time protection) renders my monthly full system scans redundant?
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Mac Scheduled Scan Doesn't Start On Time During Sleep
Mac AV, version 2.30. I've scheduled a full system scan to run at 2am. At this time my MacBook Pro is in sleep mode (lid closed). Shouldn't the scan still start on time? When I open my MBP at 5PM, they scan is running, but it's only about 10% complete.
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Antivirus - Off Or On?
Like many others, I was having a problem with Bitdefender Antivirus being turned off and trying to start it always "failed". I tried restarting the PC, turning it off and rebooting, always with the same result. However, eventually it seemed to work, with Bitdefender showing that the PC is "currently protected". I also…
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Rescue Mode Queries
I want to use Rescue Mode for the first time and have some queries 1) Can I use internet in Rescue Mode? 2) Does Rescue Mode have RTP if I plug in any infected USB Stick or browse some malicious websites, so that the infection could not spread to HDD? Or Windows viruses could not infect because of Linux environment? 3) And…
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[resolved In Bitdefender 2013] Full System Scan
Hi Christian, I decided to make a "Full System Scan" today with BDIS 2012(15.0.37.1568) on Win7 Ultimate SP1. When it's finished, reported that there were 5 infected files. Three of them were deleted without prompt me or let me choose for an action as for the other two files did (because it could not delete them). Please…
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[resolved] Bitdefender Removal Tool For Mac
Hi, Where can I find a bitdefender removal tool for Mac so I can fully remove Bitdefender Anti-Virus from my daughter's MacBook Pro? Any help you can give me would be greatly appreciated!
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Please Include The Option To Exclude Detected Files In Event Report.
It will be great to add such option to make file exclusion much easier.
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What Does Antivirus' On/off Switch Do?
Since it doesn't turn off the the antivirus scanning, so what's the point of it? Does it do anything lol.......
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How Do I Turn This Crap Off Totally?
Man, I have already turned off the antivirus and firewall, then I still get blocked by installing a program with virus in its tmp files. I have tried to exclude the whole tmp folder but it doesn't work at all. So how do I turn this crap off totally. I mean if it doesn't turn off the virus scan, what does that antivirus…
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[escalated] How To Exclude Hidden Directories On Mac Os X?
I'm using BitDefender Anti-Virus for Mac (2012), but I have not found an option to exclude hidden directories (like: .Trash or .MobileBackups or .Spotlight) from being scanned by BD AV. The problem is that hidden directories are not shown, so you cannot drag&drop or select them. It would be nice to be able to manually add…
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Punk Buster Block! Only In Bitdefender!
Hello, I'm using bitdefender 2012 Total Security for awhile, but recently i have a problem. I have installed Call Of Duty 4 Modern Warfer, And Punk Buster Too. But, Bitdefender blocks the Punk Buster, what makes it kick you from the game. I have tried to uninstall bitdefender, and the game worked perfectly. I have…
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Bsod
Hi there,I have advance system optimizer installed which has system protective for malware recently I installed the free trial of bts 13 all goes well,a day ago I run the system pro.scan unattended pc turned onto sleep mode when resumed it shows the system pro.window click on it,then there it goes the blue screen of…
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Cannot Enable On Access Scanning On Bitdefender 2012 Plus
Hi support team My name Diem , My bitdefender 2012 program have error : it can not enable on access scanning option although I re-install program . Program still show a issue to fix . This issue is "On access scanning " . Please help me to fix it please download my logfile…
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On-access Scanning Disabled
I have Bitdefender total security 2012. So far I've been very disappointed I do not feel this was worth the money. I was having issues with my computer and I scanned it with Bitdefender and it found no problem. I wanted a second opinion so I installed Malwarebtyes Anti-Malware. I've had this program before in the past and…
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Anitvirus Plus To Internet/total Security
I just bought a copy of Bitdefender Antivirus Plus today, but i did not know it does not come with a firewall. Is it possible to upgrade or change my subscribtion to the Internet Security/Total Security? I do not mind the shortened subscription, i just want to fully protect my pc. Thx.