-
Can Not Log-in To Portal.e-games.com.ph
Hi Bit Defender Team, I cannot log-in to portal.e-games.com.ph after I installed bitdefender internet security 2012 Lifetime Edition. I can log-in when using other laptop without bitdefender installed. Please help on this. Thank you and hope for your quick response.
-
Bitdefender Defense Mechanism Against Malwares
I am new to Bitdefender and currently evaluating the product and wants to know the Bitdefender Protection Layers or Defense Systems (signature based, heuristics etc) to detect viruses, malware etc?
-
Exlusions Not Working
The Exclusion for Files and Folder is not working. Actually I intentionally keep some infected files in a folder, kept them in archive and add it the exclusion list, but Bitdefender still detect the infected files in it. Kindly note that the infection was found by Auto Scan and there appear no pop-up for detection although…
-
Malware's Schedule Tasks
I have noticed that some malwares also create scheduled tasks in the Windows Schedule Tasks. Does Bitdefender also detect such tasks for malicious action?
-
Please Help Me!
Hello!!!!!!!! everyone.....When I do a full system scan in bitdefender,it skipped about 25000 item and 1000 password protected items.So, what can i do?I thought that bitdefendr is good but it skip files and pleaseeeeeeeeeeeeeeeeeeeeeeeeee tell me a way to stop this. Your answer will be highly appreciated!!!!!!! please…
-
[resolved] Bdis 2012 And Mbam Free
Hello, I bought BDIS 2012. Does BDIS work with MBAM free? Regards, JF42EHVAU
-
Autoscan Disables Automatically!
Hello guys, I'm using BDTS 2012 Trial version and it keeps turning off Autoscan option automatically and i have to enable it manually. I don't use neither laptop nor automatic laptop mode. Can someone plz help me fix this pr0blem plz? it occurs every time i restart my pc.. Thx nd regards.
-
Conflict Between Active Virus Control And Scan
Hello. I hope someone can help solving this issue. I am having a conflict between Active Virus Control and Scan with BitDefender. Active Virus Control says: Potentially malicious process detected for C:\WINDOWS\system32\KaraokeSer.exe Scan with BitDefender says: No threats where found for C:\WINDOWS\system32\KaraokeSer.exe…
-
Autopilot Disabled At Every Startup
here is the link for the scan thing: http://www.sendspace.com/file/9c9vd6 Thanks for your help! Vincent
-
Virus Removal On A Mac
Hello, I have a problem with bit defender removing several viruses on a mac. I ran bit defender and it found several trojan viruses They were in emails from a fake fed ex and ups accounts. They were downloaded, not by me, but saved from the mac mail program in my user library folder. When bit defender ran a scan it found…
-
System Lockout
I have recently install Bitdefender Internet Security 2012. I have used another vender in the past and was frustrated with them. I am new to Bitdefender. One major thing that the new software is doing is not allowing me to control functions of my Toshiba laptop, such as adjusting brightness, adjusting volume control and…
-
On-demand Scanning
After scanning, antivirus reports about missing files, which files are not scanned? Thank you.
-
Eicar Does Not Pop Up Warning
Dear Forum, I'm current evaluating Bitdefender Total Security 2012 and I am worried that it does not warn me about Eicar when I attempt the downloads from eicar.org. Microsoft Essential Security and Kingsoft PC doctor, both free, detect and remove this problem. I disabled both of the above and there are no warnings and no…
-
How To Turn Off Automatic Antivirus Scan
Hello forum helpers. I am using BD Internet Security 2012 and always like to start both QUICK SCAN and FULL SYSTEM SCAN manually. Is there a way to do this? Do you know how often automatic Antivirus Scan is in progress? Thanks.
-
Anti-virus Keeps Running
I have Bitdefender for MAC. On the 1st go the virus scan ran for around 30 hours before it stopped. Since then, every time it runs, it does the whole lot again. Surely it should only do what it hasn't scanned already? It also badly slows my computer down so I can't do much else at the same time. Is this what the virus…
-
[resolved] What Is Ndhui.js?
I'm having to resort to making a forum posting because Bitdefender hangs when trying to execute the built-in help and support... no surprise there. Then when I try to send an email, it asked for the serial number which seems to be discretely hidden somewhere that I can't find. Yup the instructions on the web stie show an…
-
Web Browsing False Positive Events
Hi, I have been a user of Bit Defender since 2009 and have little issue with your products. I am currently running the updated verison(auto Updates) of Bitdefender Antivirus Plus 2012. Recently tonight of April 9 i noticed that Bit Defender is giving Infected File Detected Events/flags when surfing the web on well know…
-
What Is Ndhui.js?
Sorry... removing a duplicate post because this forum was so slow to respond.
-
Trojan:js/iframeref
This started popping up at 4/6/2012 10:31 pm EST on microsoft security essentials. Yet bitdefender still hasnt detected it 5 hours later. Its apparently located in windows temp folder. Ive tried cleaning it out with disk clean up. At first MSE cleaned it out but My computer slowed to a stop and I had to force a shut down.…
-
Bitdefender Memory Use
I I'm using BitDefender and need to know how much memory it normally uses. My PC shows that it is currently using 214,592 KB. Is this normal? Regards gkdunlap
-
Bdis2012 Custom Scan
Hi, Custom Scan works only first time for a specific folder and after that when it scans again, skips all files even if "Scan only new and changed files" option is unchecked. The same (but with less skipped files) happens with "Scan with BitDefender" right click option. Is it only for me? BDIS 2012 on Win 7 Ultimate 64bit.…
-
Rescue Mode boot_s But No Ability To Scan
Hello All, Had a little issue with my system today which I thought was a virus from a co-worker's thumb drive (since everything went to heck on me right after I pulled a file off of it). Having spent some time with it, i believe it's an application causing my system to hang. If I disable all Start-up items the system runs…
-
Bis 2012 Scanning E-mail Popup
Has the pop-up indicating scanning of in and out going E-mail been eliminated in Internet Security 2012? How do I know if my E-mail is being scanned? I am using SeaMonkey Mail.
-
Resue Mode Fails
Hi guys... Bought Bitdefender 2012 yesterday and tied to run a Rescue Mode... Fails to start! I am no computer geek, so is there a fault? is it my machine? Thanks for helping! PS: Error messages have been sent to whoever the machine sends them to! (told you I am no computer geek! - lol)
-
On Access Scanning Is Disabled
on access scanning is disabled and keeps failing when i try to fix it. help please.
-
Disable Disc Drive Scan
Whenever I place a disc in the CD/DVD-ROM drive, BitDefender starts scanning it. This is annoying because most of the discs I insert are DVD movies and programs from reputable sources which would definitely not contain any viruses. Not to mention how much noise the disc drive makes while it scans. Is there a way to disable…
-
[resolved] On-access Scanning Disabled
I can not enable on-access scanning. I am prompted for my password but it does not seem to work. The password is correct. I have changed the password and confirmed it but it still will not work.
-
Why?
Hi I recently installed Antivirus 2012 Plus. After waiting half a day to make sure it had fully updated itself I chose 'Full System Scan' from the antivirus module. This completed with finding a couple of tracking cookies. On a whim, immediately after the full scan finished, I right-clicked on a folder and chose 'Scan with…
-
Bitdefender Av Keeps Crshing
since yesterday my Bitdefender AV keeps crashing every few hours. asks to submit a TMP file and i do and it restarts the service automatically but then few hours later i see that it gets disabled completely and cant even open the interface. the icon turns gray and need a reboot. everytime after few crash's and prompt for a…
-
Rescue Mode Fails To Load
I have bitdefender 2012 installed on my system (windows 7 64-bit ) and when i try to run a rescue mode scan it fails to load it stops loading anything after the second code. I have tried to repair bitdefender by using the uninstall/repair feature on the control pannel but it still fails plz help