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[resolved, Won't Be Implemented] Dealing With Infection
What are advantages of dealing with infected files at the end of the scan rather than taking action upon finding the infection?
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Antivirus To Internet Or Total Security
I want to upgrade/change my BitDefender Antivirus Plus 2012 to BitDefender Internet Security or Total Security 2012, what will happen to the remaining subscription period of my antivirus? Will it be carried forward on my new installation or will it be gone? There is a very good BitDefender package offer here in Dubai so I…
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Having A Few Problems With Bitdefender Antivirus Plus 2012
Hello, I'm having a bit of trouble with my antivirus program. http://www.mediafire.com/?3tr6r4due4hy59i Above is a link that contains what ever i did with the bitdefender support tool, so i don't think i have to explain the things i'm having trouble with but anyway... 1. I have a critical issue to fix which is that the…
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Compatibility With Free Malwarebytes
Hi; I have Bit Defender Antivirus Plus 2012. Can I install the free version of Malwarebytes in addition to BitDefender? My understanding is that the free version does not use a real-time scanner and should therefore be OK to have both programs installed on a system. Any help would be appreciated. Tonia
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About Subscription
Hello! I recently Purchased Bitdefender Antivirus 2012 from flipkart.com. When I try to register using the Register Now button, it doesn't accepts the 7 digit key. So, please help me Register Bitdefender. Thanks
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Any Way To Completely Disable Bd?
Hello; I’m getting a bit frustrated with some issues I’m having with BD Antivirus Plus 2012, and this leaves a bad taste when trying to resolve problems. Question: is there any way to completely disable BD? I would like to use this feature to do some troubleshooting. Turning off autoscan and autoupdate still results in…
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Autoscan Of Removable Devices
Hello; I’m getting a bit frustrated with some issues I’m having with BD Antivirus Plus 2012, and this leaves a bad taste when trying to resolve problems. Question: why does BD try to scan a removable device even when I have the autoscan for this feature disabled (settings/Antivirus/vulnerability/media autorun)? Is there…
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Bdis 2012 Full System Scan
I've been using BD Internet Security 2012 (current build 15.0.38.1605) for over a year now. Protection seems to be good but whenever I run a Full System Scan the time to complete the scan is between 3.5 and 5 hours. This seems excessively long. My system HDD has about 88 GB used and the scan shows that about 980,000 files…
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Autoscan Settings
Re: [Ticket ID:201203021025612] This is the ticket # that I currently have going and I wanted to add something to it. I noticed that if I run VLC player2.0 the autoscan disables and when I stop it, it re-enables. Now I'm not a tech but I do know that the autoscan feature shouldn't disable over running a Media Player. Is…
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Vsserv.exe Waking My Computer When Sleeping
The above file keeps waking up my computer when i put it to sleep. after checking through some potential issues i discovered an issues which can be seen in the attached image, is there any way to prevent this service form waking the computer its really anoying. Thanks in advance
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Auto Pilot/auto Scan Turn Off -- Freezing Issues
Hi - I'm a long time BitDefender customer and recently upgraded to BitDefender Antivirus Plus 2012 on both my Win7 x64 desktop systems. I have 2 issues (unsure if they're related) I'm requesting help with. Almost immediately following install, I began experiencing system freezes on both systems. On closer inspection, I…
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Auto Scan No Longer Starts Automatically
Hi, I've been using Internet Security 2012 for about 4 months, and I think it's great! However, I have noticed that when the computer boot_s up lately, auto scan no longer starts automatically - I have to start it manually. Historically, I let auto scan run continuously and would only turn it off when installing new…
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Bdis 2012 Block Shortcut
Hello. I cannot open or delete Microsoft Word, Excel and PowerPoint from desktop shortcuts, because are blocked by BitDefender. Attached print-screens.
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What Is "catdb" ?
Hello, today BD deleted two files from ...system32\catroot2\{127D0A1D-4EF-11D1-8608-00C04FC295EE}\catdb. BD called them "Trojan generic 4613292" Anyone know what they are? Should I be worried if BD has deleted it? Is deletion before it carries out the system & registry modifications detailed on this web site?…
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Antivirus
Hi Chris! When scanning the scanner has an odd behaviour: at start 'current scan target' shows the files but 'files/second'=0. After a few minute the 'curent scan target' is blank but 'files/second' works. I have BDTS 2012 and this behaviour is also in BDTS 2013beta. Can this be fixed? regards
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On Access Scanning And Scan All Files Disabled
Hi, Just bough bitdefender 2012 earlier but after installation I cannot enable on-access scanning and scan all files is disabled. I tried to enable thru the settings but to no avail. Check the screenshot below: http://s16.postimage.org/jvgeyu8j9/6_23_2012_4_10_18_PM.png Any support that can answer me? I can give the…
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Search Advisor Is Flagging All Google Search Results As Safe
I did a search on KEYGEN and CRACK just to test if any result would be flagged as unsafe but to no avail... Am I missing something here?? Any help is appreciated!! Cheers!!
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"last Scan" Not Updating
Why is this part of this Security Suite not updating. There is absolutely nothing wrong with my system and yet this part of this suite is about the only thing that doesn't update. Why is that? It is just too hard to understand which scan this app is talking about. Can't be a Full Scan, because I've done one of those within…
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Frozen Options
Hi, I have just installed Bitdefender Internet Security 2012 and I can't change the Antivirus options. (Sorry if I not naming the UI items correctly, but I'm using it with a Portugese-BR translation) On home screen, i click on Settings, then I choose the antivirus tab on the left and then the shield tab on top. The…
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[escalated] Is It Normal Or Is It Aggressive
Hi, I had this problem on BD 2012 - and still have it with BD 2013 Beta. Scenario: Settings ==> Antivirus Settings ==> Active Virus Control - move the slider to "Aggressive". The text description indicates "Aggressive". See first attachment. Close the BD window (click "X"). Re-open the BD window from the desktop tool bar…
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Self Protection
how can i disable self protection ??
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Unable To Complete Registration: Activation Link Does Not Work / Resending Does Not Work
Hi guys, I'm having a problem with my Bitdefender 2012 Total Security. I have a valid Bitdefender account that was used to activate the same product successfully on my laptop and registration went fine and was complete. However, on my current desktop computer, I keep getting reminders to complete registration when I…
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Tweaking.com Repair_windows.exe
Christian, I have another odd one for you. Repair_windows.exe from tweaking.com has been blocked by "Active Virus Control". a "Full System Scan" and "On Demand" contextual scans find nothing. Could you have development check into it? By design, the program does some back-door type of things, but that is to be expected.…
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Bitdefender 2012 & Winamp 5.623 (crash)
Hi, Stil no solution on Bitdefender 2012 & Winamp 5.623 (crash) !? I have PM Christian (Bitdefender Support) and ask him to re-open my topic so I can add my findings here but he did not respond to me at all. I'm talking about this topic: http://forum.bitdefender.com/index.php?sho...st&p=143084 So now I try to start a new…
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Bitdefender Vulnerability Scan Not Up-to-date?
I did a vulnerability scan on BitDefender and it appears that it is not up-to-date. Please see the picture referenced. Also, I have another application installed that I am surprised BitDefender doesn't check--Google Chrome.
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Help With Virus Database
Hello! I've downloaded cumulative.zip file. I am writing an antivirus program for my college project. I want to know how to get the virus signatures.
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Disabling Bitdefender Antivirus Plus 2012 For Diablo 3
Hi tech support, I am having trouble running the Diablo 3 update agent and the forums are suggesting to disable the AV programs. I've tried to go into Game Mode but it doesn't help. Is there anyway to temporary disable the AV? Thanks...
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Strange Behavior After Virus Was Detected
Was visiting web site saw popup that a virus was detected. Did a quick scan and deleted seen viruses. But then lost connection to internet. Intranet connection was OK. Turned off Firewall and was then able to get connection again. However when rebooting, get 2 notepad messages of desktop.ini. Then get message that AsusWS…
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Bitdefender 2012 Av And Issues?
I have BitDefender 2012 AV installed on my computer and now the computer is running extremely slow and sluggish since installation. I notice that in Task Manager, the file vsserv.exe is eating a lot of processor and also has my hard drive running constantly. In addition, I notice that surfing the internet is now very slow…
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Problems With Bitdefender Is 2012
Hello, I am having some problems with Bitdefender over the years. This is a problem that has seamed to slip past tech support in 2010, 2011, and now 2012. I have patiently waited for 2012 to be released thinking that the problem would be addressed since it was on the beta complaint list. I am having problems with high…