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Right Download But Wrong Product
Today i downloaded the trial version of bitdefender total security 2012 from the bitdefender website after it installed it turned out to be internet security 2012 although the installer file clearly said tsecurity is there an another another way of downloading perhaps an offline installer or torrent or something else cause…
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[resolved] Bdis2012 "some Installation Files Are Corrupt. Please Download A Fresh Copy And Retry The
I just bought BDIS 2012 yesterday and I'm having problems installing it. First, when I choose the product a window would appear it says "Some installation files are corrupt. Please download a fresh copy and retry the installation"(See Image1.jpg) and when you click OK another windows would appear it says "CRC failed blah…
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Wrong Language
I just bought Bitdefender Sphere and although all web pages are in Dutch and the download says multilanguage, I can only install and use the software in French It doesn't seem possible to change the language once installed neither. Where can I install a Dutch and English version (I would like to use Dutch on my sons pc and…
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Can Not Upgrade
I have tried to upgrade and download from a newly installed 2012 anti virus plus to an upgrade with a firewall .i received the new registration key number. after repeatedly uninstalling and re installing and chat live with support i still receive an error message almost at the completion of the download.. ""Asemling.mdl…
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Can I Not Use Malwarebytes At All?
Hi Everyone, when i installed bitdefender it said it could not continue until m/bytes was unistalled so i went and uninstalled it but i would like to put it back on so i can scan with it on the odd occasion (not have it running all the time) thanks Matt
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[resolved] Download Error
Hi to all. I had BD 2011 and it was awesosme, worked great. I purchased BD 2012 and uninstalled BD 2011. I turned off my windows firewall and stopped spybot search and destroy. I only have dial-up ( terrible) so i let BD 2012 download all night. This mornig when i got up to see if it was done, there was this message "some…
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Mr Christian Could You Please Help
I purchased last week antivirus plus 2012 it runs fine no problems,, and was offered to upgrade to a better version with a firewall. i tried repeatedly to down load the new subscription key, and after hours of trying. my computer just will not except the version with firewall.. i DO NOT want to try any more. I just want my…
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Migrating To New Os Using Clean Install
Hi there Have new 2012 Internet Security installed on my PC running Vista Home Basic 32-bit. Recently have encountered intractable boot up problems and have decided to do a clean install of Windows 7. How to I port over my copy of 2012 Internet Security? I have my original Order ID on file and also a Serial Number…
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Wont Install On Xp 64 Bit?
Ok, I went to microsoft website and xp sp 3 is only available to 32 bit, xp 64 bit only went to sp2... how can I install bitdefender on my xp 64 bit sp 2 os?
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Distribute Update Files
I have bitdefender installed on all the systems in my office. All the systems individually update the antivirus thereby consuming internet data. I want to connect and download only on one system and just copy those signature files on other systems. Please let me know how to do this. Please help
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Installing On Another Computer
if I purchase for 3 computers how do i install on one that i did not purchase it on
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Cd Installation Not Working
I recently bought bitdefender total security 2012. I tried installing form the CD i recieved but i repeatedly got "installation failed". So i went to the website and downloaded the trial version and acticvated it. Now i am worried why it didn't install from the Cd and i am worried if the version downloaded from the trial…
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Renewal Confusion
I received the email regarding product renewal. So I decided to renew for another year using the link provided in the email. At the end of the process I received my activation code. However, there are no instructions whatsoever on what to do with this. There was a link to the download of software - I already have 2012…
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Internet Security 2012 Installation Stops On "install Files"
hello i had bitdefender internet security 2011 installed on wnidows 7 ultimate sp1 32bit on my laptop. i decided to upgrade it to bitdefender internet security 2012. as you know i had to uninstall previous version but when i started to install 2012 version it doesnot continue in "install files" section. when i start to…
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Install With Cd
Buyer beware: I bought the BD CD install package just so I could avoid endless downloading but it seems none of the install files are actually on the CD. I have limited bandwidth and I think BD thinks everyone has a T3 or faster. I would rather install a CD that's a couple months old then get the updates than have to…
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[resolved] Fatal Error During Installation!
Hi!, having a problem with my new purchase of bitdefender AWAKE 2012, every time i try and install it scans everything fine then comes to the 'install files' part and i get a 'fatal error during installation' ...i've tried running it as admin and i still get the same issue...i've had issue with bitdefender 2011 in the past…
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How Do I Install Defender 2012 If I Have Bit Defender 2010 Running
I was looking through the install instructions for for 2012 and saw instructions for installing if you already have 2012 and for if you have some other av software but not a word about what to do if you have an earlier version of be installed. I currently have bd2010 on my Windows Vista 32 machine I need to know do I…
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AndyKee - installation 73%
I also have installation issues as well. The installation process stopped at 73% and after hours of no improvement, I just canceled the installation. I tried restarting my computer and tried reinstalling the anti-virus. The second time was a charm for me and it installed successfully. :-)
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Bitdefender Total Security 2012 On X64 Bits O.s.
Hi Guys! I have a Windows Ultimate X64 Bits O.S. and I can not get BitDefender Total Security 2012 to install. Would Norton DNS block BitDefender Total Security 2012 from installing? Any suggestions? Tried to install on 2 different computer that are X64 O.S. and BitDefender Total Security 2012 will not install? Thank you…
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[resolved] Fatal Error During The Installation Process
I purchased Bit Defender Total Security 2012 which is advertised to be able to be installed on up to 3 PCs. I installed it on the first one and it installed perfectly. Then I copied the installer to my flash drive to install it on the second one. When I tried to install it on the second one I noticed that the area where…
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Stuck On Set-up
Have been trying to install, all went well, on install progress screen, has 4 items, the only one completed is application files. "Scan system files for viruses" has been at 85% for close to 20 hours! I sent an email for help, no reply as yet. Very frustrating, please help, LBB
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Bitdefender For Mac Question
Hi, I purchaised the Bitdefender software for my mac. I installed everything, works fine, but I would like to know if the software is launched automaticly when my mac starts. Meaning that the updates to the software are done automaticly in the background without me having to launch the program myself from the dock. Is this…
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Downloading 2012
I just purchased a new desktop and Im trying to find where to download 2012 without paying for it allover again my purchase is for 3 pc and i only have loaded two. anyone have any Ideas?
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[resolved]reinstallation Of Internet Security 2012
Bought Bitdefender Internet Security 2012 on December 20th, 2011. My son uninstalled the BitDefender program on his computer and is now trying to reinstall it on the same computer but is now having major problems. When trying to reinstall the program it now says - "The file 'asemlimg.mdl' cannot be installed because the…
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Endless Windows Xp Crash Loop, Cannot Uninstall Total Security
I successfully installed Total Security 2012 on my Windows XP laptop. I shut it down, and on turning it on again the next day it started a crash loop that I cannot stop. It starts with the Windows splash for a few seconds, then goes to the safe mode page and says "We apologize for the inconvenience. . . " then lists all of…
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Help! Bitdefender Family Plan
I bought bitdefender under their current promotion where I get 5 keys to share with family on their computers. I have my 5 keys. What do I do with them? I can't find ANY instrucitons anywhere on bitdefenders website that explains how to download on my families computers using those keys. Every time I try and download it on…
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Xp To New 7 Transfer.
Hi All, What is the correct procedure to transfer BDIS 12 from my existing XP Home computer to my new 7 HP computer? I have all three licences in use! If this is answered elsewhere, please re-direct me. (I have looked). Thanks in advance MT.
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Registration Problems
Dear BitDefender people, I heard many good stories about BitDefender Total Security (also tests from av-comparatives.org) and decided to quit with NOD32 and test BitDefender, if it's a nice product. But, when i install the trialversion on my Windows 7 64-bits computer, it asks for 'Complete Registration'. When i click on…
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Adaware Conflict
trying to install Bitdefender, it said there was a conflict with adaware and did I want bitdefender to unistall it. I clicked yes. Now I just get an error that adaware cant start because a mia.lib file is missing. I have reinstalled adaware, deleted it through windows uninstall program, searched my computer for any adaware…
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Is Trial The Full Version? Just Purchased Sphere 2012
I just purchased the Sphere 2012 Unlimited license and wanted to make sure I have what I am suppose to have. I downloaded and installed the trial from the Sphere sales page on the site. Installed it on my laptop and my main desktop computer. When I got the license code I put it into the software on both computers. Is this…