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Activation Not Working
hi, i downloaded total security 2013, but when it asks to register, the key i was sent brings up a message saying it is for a different product. can you please advise me on what to do? thanks
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No Activation Key, Told To Wait 24 To 48 Hours!
I purchased a copy of Bitdefender Anti-Virus Plus 2013 earlier on this morning, I received my confirmation e-mail which beyond belief contains not activation key, the product was purchased from www.bitdefender.co.uk. The level of customer support I have received is poor, generally speaking its a "its been passed on to my…
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License Key Not Working
Hello Welcome to the forums! Please send me a PM with your license key and your email address. I will check it in the system and if needed, we will change it. DO NOT POST THEM ON THE FORUMS! Take care. Would you please help? I bought the license key 2 months ago for the package which includes 3 PCs for 1 year. I recently…
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Bitdefender 2013
Hi, Bought Bitdefender yesterday, tried to install 3 times. Today tried again 3 times - no luck, did uninstall previous antivirus software, still no luck. Says it cannot install drivers. then says it cannot finish installation. PLEASE, can anyone help me on this as I am getting totally frustrated. OS: Windows XP 32-bit.…
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Bitdefender 2013 Upgrade Activation Issue
Hi, I have recently upgraded my bitdefender internet security from 2012 to 2013 after seeing the notification in this forum. However after upgradation my activation key is not working. I am in a running in 30 day trial now. Earlier during my 2012 product installation i have noticed that the activation key is working only…
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[resolved] License Key Is Not Working After Upgradation
Im having the same issue. It keeps saying 30 day trial. Tryed just about everything. Was told to remove windows live family security. also removed prey from www.preyproject.com as it may have conflicted with BD2013. Uninstalled plus used the uninstall tool and cleaned the registry. But nothing, also doesnt do anything…
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Uninstall, Caused Loss Of Internet
I had some trouble with bit defender 2012 (had problems activating) I read a similar post and it directed me to 2013, so I installed it. I wanted to play a new game (batman, arkham city) and found but defender stopped it from running. So I uninstalled and used the removal tool. It didn't completely uninstall, but u could…
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Install Problem
Alright, i am going nuts trying to install BD internet security 2013 over my bd internet security 2012, Keeps saying i need to uninstall Kaspersky, I dont have Kaspersky, and when i reinstall bd 2012 internet security it goes on with no problem, ive done the procedure at least 10 times HELP, Rick
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[resolved] Total Security 2013 Indian Version
Hello Team.. Ticket ID:201208041004711 Problem: My licence key is not working on Total Security 2013 (Purchased Total Security 2012). Reply from support: In order to install the new version all you need to do is download the Indian Bitdefender 2013 installer corresponding to your current product and to use the same license…
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2013 Will Not Completely Uninstall
Hello, I've now tried this 3-4 times and getting very frustrated. I have the uninstall tool working and it stops just over the half-way point. I have all green checkmarks except for one red x which is Executing Additional Tools. I have now been waiting for it to move for a good 20 minutes or more and it just sits there…
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[resolved] License Key Is Not Working After Upgradation
Hi, I have a Subscription License for Bitdefender Internet Security 2012. Key validity has 146 days left. I have upgraded to Internet Security 2013 as specified by Forum http://forum.bitdefender.com/index.php?act...f=241&id=42 to get rid of BSOD. But after installing Internet Security 2013, Old license key is not working.…
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Mixed Installations
I have the 3PC license, of which I am currently using on 1 desktop and 1 laptop, both of which have 32bit versions of windows & BDTS2013. We are considering buying a second desktop but OS is now 64bit standard. Does my licence cover 2 X 32 bit and 1 x 64 bit?
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Bitdefender Will Not Install
Hi everybody ! This is my first post . I am having trouble installing Bitdefender Plus 13 on my 64 bit Win7 computer . The installer comes up with the three lines . Scanning , downloading and installing . The middle downloading line worked very quick but it has now bin scanning for 26 hours and that line has hardly moved .…
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Mybitdefender Error When Activating The Product
i recently purchase Bitdefender total security 2013 and it installed flawlessly on my first 2 computers. But on 3rd pc i receive this error every time i try to active my product. It says MyBitdefender error "Your internet connection has timed out causing the authentication to fail. Please submit your account information…
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Uninstall Tools Links For Antivirus Softwares
Here are some uninstall tools links, I want to share with all. Avast http://www.avast.com/uninstall-utility AVG http://www.avg.com/us-en/download-tools http://www.avg.com/uk.download-tools Avira http://www.avira.com/en/documents/utils/av...uninst9Xeng.zip http://www.avira.com/en/documents/utils/av...strycleaner.zip…
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Crash After Instalation.
Hello there, Before some hours i bought the product (3pc 1 year of total security 2013). After some mins i download the product from (www.bitdefender.com/donwload) i activate it and i install it normally. When i try to start the product (click on the Bitdefender Total Security 2013.exe on desktop) i get hte following…
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Unable To Activate Bitdefender 2013 Total Security On Windows 7, 32 Bit
Hi Unable to activate bitdefender 2013 total security on windows 7, 32 bit i am trying this from last 2 days onwards but no use. Always i am getting error as logging in via application "An unexpected error occured while performing this action" Anybody help me in this issue
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[resolved] Bd Says The Licence Key Is Invalid
Hi Unable to activate bitdefender 2013 total security on windows 7, 32 bit i am trying this from last 2 days onwards but no use. Always i am getting error as logging in via application "An unexpected error occured while performing this action" Anybody help me in this issue Snap - just trying to install on Win7 64-bit…
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No Http At All After Bd Is 2013 Install
Hello. I have been using BitDefender for years, but I eventually left it after system resource issues. Last night, I decided to give it another go. I purchased Internet Security and downloaded the installer. All went well. The system did a restart and I was up and running with a few issues. #1: My system resources were…
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[resolved] Trial 2013 And License Key Purchase 2012
I am currently running 2013 Total Security trial version successfully. I can purchase locally the 2012 version for 3 users / 2 years at a great price. Should I uninstall the 2013 and start over with 2012 or is there a upgrade price or another way to leave the 2013 installation as it is and use the 2012 license key (after…
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Setupdownloader
i am trying to install bitdefender obviously, but i get as far as downloading the downloader and i get setupdownloader.exe is not a valid Win32 application. how can i fix this
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[resolved] Can't Login To Mybitdefender In Bitdefender Antivirus Plus 2013 (in Fact, No Activation P
Hi, after performing a successful installation the last step of the first steps is to login into MyBitdefender to activate/register the purchased product. Unfortunately, I experienced a weird issue when logging in here because I always get the error message "In the execution of this action is an unexpected error occurred."…
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Constant Bsod
I have installed Bitdefender Internet Security 2013, all goes well, however, after 1-2 minutes I get a blue screen - even after reboot it occurs. I have reinstalled the software to little avail. The BSOD crash dump shows bdfndisf6.sys. Can anyone help? Tony.
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Bitdefender Can't Find Internet Connection
I've done the initial download of BitDefender Internet Security 2013. When I try run it, I get an error message "This product requires an internet connection in order to install. Please check your connection settings and try again." I'm on the internet, checking my email via this browser when I receive this message. Why…
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Several Installation Problems
I have bought Bitdefender Internet Security 5 PC-1 year online from the company Avangate-IT To Go Pte Ltd on 10/July/2012. First I tried to install trial version because I had not received the license key in the first hours of the purchase. The installer automatically uninstalled my previous antivirus solution successfully…
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Key Not Working On Bdis
Hello, I have bought a new key of internet security 2012. i added it to my Bitdefender account sucessfully, however when i tried to update the on BDIS software it says "We were not able to validate the license key you entered. please try again ....." I raised the issue with Live assistance team, but still i havent received…
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Antivirus 2013 Installation Difficulties
Yesterday I upgraded my BD Antivirus 2011 to 2013. I have started to dislike renewal time as I know it's not going to go easily. 1. Uninstalled Antivirus 2011 2. Installed Anitvirus 2013 After the installing BD came up with a number of errors and sent off crash reports, I believe 3 in all 3. Uninstalled Anitvirus 2013…
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Bd:ts13 > Some Installation Files Are Corrupt < Install ?
hi bd users ( srry for my very bad english ) when i downloaded bdTS13 (bitdefender_tsecurity.exe) 90 days ( Facebook Promo Page ) "2.31mb" and when installer downloaded , i get this error : when i press on close or cancel , installation is run to me if i install with this error , i will get error ? i try unistaller tool…
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Bitdefender Sphere
Just received my registration email for Bitdefender Sphere, however, although it says the key is in the top section of the email there is absolutely no key in the email??? Quote from email: "Installation steps All products will be registered with the same activation key listed in the top section of this e-mail. The license…
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Windows 7 Crash
Hi Following a successful installation of BitDefender Total Security 2013 and at the point of the reboot, Wndows 7 crashes at startup. It then goes into auto-recovery mode but fails to recover. It then provides the option to rollback to the last restore point. I have attempted this twice with the sames results. Between…