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Using 2013 Key For An Older Product?
Can I use my new Internet Security 2013 keys to activate Internet Security 2012 and older products? And does that really well for all 2013 keys or are there exceptions for keys acquired during a promotion campaign? I only know it from other manufacturers that their keys can also be used easily for older versions.
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Will Not Install
I have to say that I am VERY disappointed with Bitdefender Total Security 2013. I have tried a number of times to install the software with no gain ensuring traces of previous AVG have been removed. I am very busy and I do not have the time to spend on software that does not install at the first try. This product is not…
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I Can't Uninstall Bitdefender 2013.
IT SEEMS THE UNINSTALL WON'T WORK NEITHER DOES IT SHOW UP IN UNINSTALL PROGRAMS LIST. IT REFUSES TO DELETE THE REGISTRY AND DIRECTORY EVEN THOUGH I RUN AS A ADMINISTRATOR. RUNNING THE SETUP FILE AGAIN GIVE'S ME A "YOUR MACHINE IS NOT SUPPORTED". RUNNING PROCESSOR EXPLORER SHOWS NO BITDEFENDER ACTIVITY. I HAVE TRIED A…
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Problems Installing Internet Security 2013
can anyone help me. i CAN NOT INSTALL ANY BITDEFENDER PRODUCTS. so far no one can solve my probblem. I am using Win XP sp 3
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Problems Installing Internet Security 2013
Hi, I am new to this forum. I just recently installed Bitdefender Internet Security 2013. I recently received an email from Bitdefender w/ 3 codes and good for one year licenses. Anyhow, I downloaded the file and installed it on my Dell computer running Windows XP Pro. After installation, I rebooted the computer. Then when…
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Can't Activate My Bitdefender 2013
I bought this product in Aug. (Bitdefender Total Security 2013) Tried unsuccessfully to activare/register. Symptoms: 1. Open my window, click at 30days, to activate, new window opens, enter my key, then "You're all set! Your product has reg successfully". Close the window, nothing changed. Try again and again, Reboot,…
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Ad-aware Preventing Bitdefender Install
I purchased Bitdefender Antivirus Plus 2013 on line from Herman Street. When I attempt to install it I keep getting a pop-up stating 'Bitdefender can not automatically delete Ad-aware'. They recommend that I manually uninstall Ad-aware myself. I have tried every means of locating ANY files of Ad-aware in my computer. I did…
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Problem With Antivirus Plus
Hi, Yesterday I bought my copy of the product --- a license that lasts for a year and works up to 3 PCs. The first installation was fine, everything worked as I expected but the other two didn’t. When I try to run the installation kit I get the following error: C:\Program Files\Common…
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Problem With The Activation Link
The activation email's link was only sending me to the MyBitDefender home, and it's not activating my account. Is there another way around this, or is there a way to get a new working link?
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Refund
Hi How do I get a hold of someone to get a refund? I get cut off when I call. Chat hasn't been available and there has been no answers to my email. Thanks.
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Error 0xc000007b On Win8
Just bought my license and can intall the program, keep getting this error, already did all the steps i could find in this forum and still have the problem.
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Security Widget - Key Is Invalid
I recently installed TS 2013 on my PC running XP sp3. The installation seemed to go ok and now when the security widget is shown it displays a message that my key is invalid and has a hyperlink to activate now. When I click on the link, my key is shown and is indicating it is a full active license with 364 days to go. HOw…
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Free Upgarde To 2013 For Windows 8
I purchased Bitdefender 2012. I have a PC that has Windows 8 on it and Bitdefender 2012 won't install on it. I see that I can get a free upgrade to the 2013 version and I downloaded and installed it. The problem is that I cannot activate the 2013 version on my Windows 8 machine. The license key that I have for 2012 won't…
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Problems Installing Internet Security 2013
Hello. I bought the 3 computers/1 year version of this program - the disk version. I have had a huge amount of trouble trying to install it onto my son's computer, which runs VISTA. First, Bitdefender deleted the previous antivirus software I had on that pc (Trend), and when the pc rebooted, the installation didnt…
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Bitdefender Ts 2013 And Windows 7
hi there forum my name is Stephen im a newbie here anyway few week ago I upgraded to windows 8 and I also bought a new notebook for my mum,so decided to buy a good security suite, do I installed bd13 2 weeks ago and the last few days my apps stopped working, laptop taken a while to start up n browsers kept freezing ,…
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Bitdefender 2013 Ts And Windows 7 64 Bit Os
I purchased two new Dell laptops with Windows 7 Ultimate, 64 bit OS installed. The first non-factory software I installed on both of these was Bitdefender 2013 TS. All seemed well for a few days, but then both PCs failed to boot normally. I was only able to boot in safe mode. After much hassle, I began to uninstall all of…
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Windoes 8 Security Install "scanning" Extremely Slow
I have an older laptop I recently upgraded, (SSD and win 8 32bit). Nothing on it, ssd was out of box, except for clean full install of Win 8 32bit OS and MS Office pro. Haven't even opened a browser yet except to grab a copy of bitdefender windows 8 security. Machine has a dual core Pentium with gb ram, which is lower end…
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Invalid Key
I bought Bitdefender internet security 2013,3 PC. I install software and enter key but it display message invalid key . I am indian user.and i want indian offline installer for is 2013. other question is that i receive only one key. Is it work for 3 PC?
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Bitdefender Instalation Fail
Hi, Can someone help me, I've updated my pc to windows 8 but every time I try to download and install Bitdefender 2013 I get the same message, Download failed check internet connection. But I am connected. I've turned off Windows Firewall and Defender but still. And I've run the uninstall Wizards plenty op tine but nothing…
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[resolved] Total Security - Uninstall To Install
Hi This was raised as a ticket 201301111030078 and frustratingly its still outstanding since 14 Jan 2013- no response to several emails. I hope the forum can help. Apologies in advance fr the following- I have a dell desktop PC. About 6 years old. I subscribed to Bit defender total security 2012 a year ago and had no…
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Cant Install Error 0xc000007b
After hours of frustration...Bitdefender Total Security 2013 wont install on my computer. I keep getting error 0xc000007b. I have uninstalled, used bitdefender's uninstall, and reinstalled many many times. I have removed my previous security program (Norton's). My system uses Windows 7 64 bit. If anyone can help, much…
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Bis Windows 8
I've just started today to evaluate it, installed flawlessly after uninstalling BAV 2013, the question is: did I do right disabling totally W8 firewall that BIS left up and running ? thx
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Unable To Register The Product With Serial Key
Hi. I recently bought bit defender internet security 2013 1 yr 3PC pack through eBay. Serial key is given on the pack cover. On registering the product with the serial key, it says that the product cannot be registered because of the invalid key. I have 7 days free trial which is expiring in the next 3 days after which i…
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Install Fail For New Pc
i was try to install Bitdefender Windows 8 Security for my new PC, but it show incompatible solution detected and i was click Continue Bitefender Installation and remove existiong solution but nothing happen. i was try to used BitDefender Uninstall Tool and istall again but the problem still there. it's my new PC and never…
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Bitdefender 2013 / Windows 8 / Wireless Card Desactivation Trouble
Hello all, I want to install Bit Defender Total Security 2013 on my new computer, an ASUS CM6330. The OS is Windows 8. I uninstalled the default anti-virus Trend Micro before installing Bit Defender. But, after installation of BIt Defender, my wireless LAN card has a problem and I'm unable to connect on Wifi. The pilot of…
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Cannot Validate License Key (and "internet Connection Problem")
I am using Bitdefender Total Security 2013, having upgraded from 2012 some time ago. My product is due to expire in 2 days. I have purchased a subscription for another year, but I am unable to register the product. When I enter the new key and cick on Register Now, I get the message "We were not able to validate the…
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After Trying To Download,,, Missing Dll File Message,,, No Workie,,,
Aloha,,, I can't get this program to work,,, Bitdefender Antivirus Plus 2013 Download MSVCR100 Missing File Message... Aloha,,, New member here, I hope this is correct, and I hope it's OK for me to post here... Having trouble with a Dell Desk-Top, I still with "Vista" installed... I Know,,, I Know,,, INFO--Below: Getting a…
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Aloha,,, Missing Dll File,,, After Install,,, ? "no Workie"
Aloha,,, I can't get this program to work,,, Bitdefender Antivirus Plus 2013 Download MSVCR100 Missing File Message... Aloha,,, New member here, I hope this is correct, and I hope it's OK for me to post here... Having trouble with a Dell Desk-Top, I still with "Vista" installed... I Know,,, I Know,,, INFO--Below: Getting a…
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Serial Is Invalid ?
i have bought BITDEFENDER IS 2013.when i am installing serial key a message appears showing that this is not valid key .can any body help me from this situation.
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Product Registration Problem
I purchased your internet security 2013 for 3 Pcs program few days ago, My friend made use of the key for one of his Pcs and now when I am trying to register my own PC it shows that the key is already in use and my key is not valid. I tried uninstalling and installing again and then trying - but it didnt work. Please…