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Virus Identification/encyclopedia
I have noticed a trend since becoming a registered user of bitdefender internet security v10. Over time, several malware(virus) samples have been indentified on my computers. However, when i use the user interface(tray popup) to obtain more information on the identified malware or virus, it is never able to locate a…
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Bitdefender Support For Live Mail?
Just a question, does BitDefender support the new Windows Live Mail? I've just installed it on my XP and I noticed that the BitDefender Icons do not appear at the top but it does scan the incoming and outgoing email.
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Password Says It Changed, But It Doesn't
I have tried several times to change the password for parental controls because my daughter figured out what it is. I went into Edit Account and changed it there and it appeared to work. I rebooted, signed in, and tried to change some settings in Parental Controls and it tells me the password is not valid. I try the old…
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Cannot Uninstall Bitdefender V11 From Vista 64!
I'm having an issue here with trying to uninstall BitDefender v11 beta from Vista Home Premium 64-bit version! When I tried running the uninstallation program it wasn't able to stop the services and its saying access denied when I'm the administrator! Now its not showing on add & remove programs and its still running in…
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Update Error
Pretty self explanitory... I have re-installed, repaired, etc. and nothing so far seems to have worked bringing up this error shown below when I try to update it. *On an offnote I have also had a virus bypass BitDefender through an external drive transfer. Its name is OuterInfo which keeps bringing up advertisements and…
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Bitdefender 10 & Vista 64-bit
Hello, I've owned BitDefender for a couple of months and I'm very satisfied with it. I recently upgrade my machine extensively and was planning on upgrading from XP to Vista 64-bit. I saw a disclaimer that BitDefender does not currently support Vista 64-bit. Are there any plans on upgrading BitDefender to support Vista…
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Help To´un-block A Game
I got a game named Flyff, all my friends play it but BitDefender V10 blocks it in some way. How do i unblock it?
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Uninstallation Problem
I have a problem uninstalling bitdefender from two of my computers. I got the same error message during the uninstallation process; There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. does anybody know how I…
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What Is Move's Meaning?
I am a green hand for BD.What does the action of "move" mean?If BD moved a file,can i find it back?Where has it been moved?thanks!
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Antispam Disabled Message
Hi I just bought BitDefender AntiVirus Plus v10 recently. Because I don't wont to use the AntiSpam Module I disabled it, but now I'm getting a popup message at the task bar complaining every now and then that it has been disabled. Can I get rid of this popup somehow? It's very annoying because I disabled the AntiSpam…
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Cannot Start Vius Shiled Service After Installation Of Internet Security V10
After installation of Internet Security v10, Virus Shield service cannot be started. User was added as Administrator to Administrators Group and has all rights. Other services are running fine. Reboot does not help. Running Windows XP SP2 with the latest updates from MS When trying manually to start the service, then…
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Uninstall Help
I'm a newbie to this forum. I tried to scan the posts to see if this has been covered. I have previously intalled BD Internet Security v10 and it worked great. I in fact took advantage of the two licenses. However, I tried to uninstall the program on one computer and it would not completely uninstall. I was left with…
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My Bitdefender Antivirus Plus V10 Is Annyoting Me!
Hi. I have BD AVP v10 and my firewall is very annoying. I use firefox, and everytime I want to surf on the internet that little window appears, and tells me that my computer is trying to connect to the internet on this and that IP, port, etc. I checked the "Remember this answer" box, but everytime I go to a website it's…
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2 Forums?
ok is it real bitdefender forum ??? http://bitdforum.com/
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Internet Security 10
My son is selling his computer and i would like to delete BD Internet Security 10 off his comp and reinstall it on his new one.This is the 2pc installation procedure.Thanks. :(Is there a correct prcedure for this?
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Bitdefender Anti Virus 10 - Vista Install Issue
Hello, I've tried installing Bit Defender Anti Virus 10 with the link provided upon purchase, but when installing I get a message telling me it's incompatible with my version of Vista. I have the 32bit version of Vista which I thought was compatible with Bit Defender 10. Can anyone help?! Thanks in advance, Nick
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Bit Defender Version 10 Loss Of Deep System Scan
Hello, I have BD version 10. I purshased it on a two year packaged deal good until Jan. 09. I do deep system scans frequently. I went to do a deep scan a couple days ago and found that this feature was no longer available. It allows a full system scan, etc. , but not a deep system scan. I reloaded the software, but still…
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Bit Defender 10 & Vista
Hello. I purchased Bit Defender 10 on 12 May 2007 to run on my Vista powered desktop and laptop I've finally had enough of receiving error messages that Bit Defender has stopped working every hour. The program clearly isn't Vista complient as I was led to believe by your site. And yes I know that it actually hasn't stopped…
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Bd 10 & Firefox
I have noticed that when I have real time protection enabled, it takes several minutes to launch firefox. It doesn't happen with IE 7. Is there a way to fix this short of disabling the real time protection?
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Bitdefender And Other Apps
Hi all, I have been trying out different security applications for the past 6 months or so. Started out with BitDefender 10 AV in January. Tried the new PC Tools Spyware Doctor 5 with AV for awhile. They are having lots of problems with that. I have decided on BitDefender antivirus as it comes so highly recommended and ran…
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About Windows Firewall?
Hello Friends! is there any problem for this... the windows firewall and bitdefender firewall is both on? is there any conflict? TIA
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License Question
I saw the BitDefender Internet Security v.10 with 2 PCs for 2 Years, but didn't know if that was solely for home users. Can I install it on two computers anywhere (same office)?
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Download Bd 9 Plus?
I am currently running version BD 10 Plus. I am having the GUI problems like others. I had the bdmcon errors but I think that stopped because I haven't seen it in a while. I am tired of playing around with the GUI issue. Where can I get a copy of v9? I would like to go back to the old version because that ran nicely but I…
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Presales Questions
From: "****" <*****@bitdefender.com> To: "'Jeff Dickens'" <jeff@seamanpaper.com> Subject: RE: BitDefender Business Security - Questions Date: Wed, 27 Jun 2007 12:36:24 -0400 Message-ID: <012f01c7b8d9$4ead9040$2728a8c0@dsdus.us> . . . snip... . . . Hello Jeff, How is the product so far? _____ From: Jeff Dickens…
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Macintosh Clients
I have installed Bitdefender for SBS2003 ok. Normal PC users have no problem. Macintosh clients are now having problems saving direct to the server. They can get around it by saving to the Mac desktop and copying the file to the server but this is not ideal as different versions may be created. Can anyone help with this…
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Real Time Shield Disappears When Switching Profiles
I am running BD v10, build 247 on a Win xp machine that has four user profiles. Frequently, when I switch profiles the shield will fail to load. I can double click the BD exe and get it enabled but the problem is my other users may not notice that real time is not enabled. The point is that I should not have to worry about…
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Firewall
How can I edit the default whitelist of firewall.
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Blocking Ip Ranges
Hi, I'm running a local gateway on my home computer to allow my cell phone to have access to internet material. However, I've been checking the log recently and have found that there's a bunch of sites that are trying to access my gateway. I'm unsure of how far they're getting as there's some ID and password protection in…
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I loose my firewall profile after any update....
Hello everybody, because I've not received an answer in the german part of this forum, why not trying it here. I have installed BD Internetsecurity 10 since Satureday on WinXP/SP2. It's running quite well with one exaption: I'm loosing the complete firewall profile with all my manualy added rules on any update... " />…
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Bitdefender UPDATE ERROR
All our users and clients are getting the 'invalid MD5 error'. It has been happening since the 5th of June 2007. Is there any solution to this error. Also few other PCs are experienceing update problems and the error message that pops up is different from the first. The snapshot of this message has been attached with this…