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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender Android Scheduled Scans?
I see that most of the scans in the last week since downloading and installing Bitdefender from the Google Play Store, have been manual scans. Am I'm missing something or is there a setting for Scheduled Scans on my Android Smartphone?
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Why does Bitdefender not recognize my username and/or password even though I registered successfully
Keeps telling me in red, Wrong password I have tried adding Bitdefender add-on extensions to Chrome, MS Edge and my FireFox browsers. None are working.
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"Thunderbird Being Managed By Your Organization"...Bitdefender Policy Causing This
All, I updated Thunderbird yesterday to V143. After it opened, there was a very large banner at the top of my settings that said: "Thunderbird Being Managed By Your Organization" I clicked on the banner and was presented with this: What is this and why did it just show up? How do I fix this? I am the sole user of my…
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Do I need a payment method if I bought a key online?
Hey, so i bought a key online to renew my subscription, but when I click on "activate with key" I end up on a screen that wants my payment information and a checkbox that says it will automaticly renew my subscription for 50€. I obviously do not want this cause I already have a key :( Any other way to activate a key…
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Why does VPN connect even on local, trusted WiFi?
Why does BD VPN connect even on local, trusted WiFi? I don't want or need the VPN on my own network, yet every time I make any changes to the VPN settings, bam! The VPN connects and enables the VPN, even when I'm using a trusted network. I then have to go in to the VPN and turn it off, but I shouldn't have to, it should…
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🧠 [Feature Request] Add Detection Engine for Malicious USSD Forwarding in Bitdefender Mobile
Hi Bitdefender Team and Fellow Security Enthusiasts, I’d like to suggest an important improvement for Bitdefender Mobile Security (Android) regarding USSD-based forwarding scams that are becoming increasingly widespread — especially in countries like India, Pakistan, Bangladesh, the Middle East, and beyond. 📌 The Problem…
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Could Bitdefender be blocking the download of WhatsApp APP from the Microsoft Store?
Hi there. On Windows 10, the WhatsApp APP from the Microsoft Store seems to hang at Downloading. All the other APPs are updating from the Microsoft Store . Could Bitdefender be blocking the download of WhatsApp APP on my Windows 10 PC ? Any idea on how to rectify this ? TIA Jacquii
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How to switch Bitdefender Total Security to Bitdefender Premium Security
Allô, I already have Total Security and need to renew it next month. I'd like to switch to Premium Security. How do I do this? Thank you for your time in responding.
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Bitdefender Mobile Spam Call & SMS Protection
Hi Bitdefender Community, I have a question about Bitdefender Mobile Security’s spam call and SMS protection features. I understand that Bitdefender uses cloud-based technology with real-time updates for detecting and blocking spam calls and messages. However, I’m curious: how effectively does Bitdefender prevent spam…
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Parental on IOS locked on
Used Kaspersky Parental before and it creates a password to turn off or remove VPN profiles on IOS. Kids can just turn VPN off and close the app, so parental is null & void. Put a PW on the VPN profile and make as always on.
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MAC OS 26 Back up to Time Machine blocked by Anti Ransomware
Last night I did my usual back up to time Machine that went ok as I was planning to upgrade to Mac OS 26 today. It went ok. I upgraded this morning and then tried to do a back up to Time Machine which was blocked with the following message An unauthorized app attempted to access your backups. App:…
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ZEUS and cvvj# virus on my Window . Bitdefender is not a remedy yet. any suggestion?
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just upgraded to Bitdefender premium
just upgraded to Bitdefender premium +VPN, and only use one device which is my laptop, when I open up my Bitdefender account it shows it is installed on two devices, on checking the security dashboard details one has the correct MAC address and the other device which is protected has a different MAC address (it may have…
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SafePay & Vanguard
I have used SafePay with Vanguard for years. Beginning last week, I get the following after putting in my Vanguard username and password: You can’t log in using a ******For your security, we stop any logins that act like bots. Stop running your ****** before trying again. Try again I can get in using Edge but greatly…
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Lien De Bitdefender 2015 Compatible Windows 10 (32 Et 64 Bit) En Français Ici A Telecharger ! Merci
http://download.bitdefender.com/windows/de...r_ts_19_64b.exe ou http://download.bitdefender.com/windows/de...r_ts_19_32b.exe
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Bitdefender Services Are Not Responding. Please Restart the computer...
I usually get "Bitdefender Services Are Not Responding. Please Restart the computer..." when i launch my win 11 and i also sent a support ticket to the bitdefender support and got no response. How can i fix this?
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Gravityzone power user
I'm an IT Specialist for my company. Currently we have a few users who are getting errors during windows updates. Current articles are saying to temporarily disable any 3rd anti virus software. Has anyone used the power user setting to deploy to the bitdefender agent to allow users to temporarily disable bitdefender? If so…
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Blocked-Connection notifications should give web-page provenance
I often open several search-result links at a time into different browser tabs. I feel like these are evaluated by BitDefender asynchonrously (e.g. if their js downloads start making connections after initial delay), so when I'm told 'Suspicious Connection was Blocked', I'm not always sure which page is to blame. (And I…
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cancel auto renewal
I have tried the recommended procedures to cancel auto renewal but nowhere in central does a billing or payment option appear
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How do I stop BD from blocking a specific website?
Title says it all…a website I know to be safe keeps getting blocked by BD. How do I override that so I can access the site?
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Duplicate Subscriptions
How do I determine if my two subscriptions are duplicates? I have two and don't know why since they both go back to 2021. There is no customer service number or email for me to inquire. How does one get info on such a matter?
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How do I stop Bitdefender starting twice when I start up my Mac?
For some time, when I started up may Mac, Bitdefender just started quietly in the background. Now at startup, a window appears which I then close, but recently, 2 similar windows appear - the first one disappears automatically, but then the second has to be manually closed.
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Setup on windows SQL Server
Hello, According to your experiences, can the installation on Windows Server 2019 with SQL Server be done with the complete package of all modules? Thank you.
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?
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Central and Subscriptions
Hello! I don't get an identification code when selecting the subscription/details menu item. What could be the problem?
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Safepay won't login to Discover
I contacted Discover, which suggested I quit using Safepay since I can login with a regular browser. I liked the idea of Safepay, but is it worth the hassle? BTW, I can't find any place to complain to Bitdefender about the problem.
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Bitdefender Safepay
I have been using Bitdefender Security for many years, particularly Safepay for internet banking. However, I am currently unable to access my bank account through Safepay. When attempting to do so, I receive the message "Something went wrong" accompanied by the error code "1007." Notably, I can still access other financial…
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How to disable the VPN service
I don't want the VPN installed on my PC because I already pay for a VPN that I've trusted for a long time and I don't want to switch it. How can I uninstall the VPN service or disable it permanently?
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Call unblocking issue
Due to performance issues, I specifically turned off call blocking on an android device that cannot receive calls. Now getting a recurring notification to turn call blocking back on. How can I stop this recurring notification?
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Update stops at 90%
Well its back. When I go to the right hand corner and right click on Bit Defender and select Update, it goes to 90% and stops. If I cancel the update all of Bit Defender shuts down. When I reboot and try to do the update again it says Threat Information Update 0.00 & Product Update 0.00. If I continue it stops at 90%…