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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender and Scuderia Ferrari HP Partnership extension celebrated in style
On Thursday, November 6th, Bitdefender celebrated a remarkable milestone: 24 years of innovation, protection, and technological excellence. Just one day later, the party continued as the company unveiled the Ferrari SF-23 car right in front of its Bucharest headquarters, marking the official extension of its multi-year…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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BitDefender Forces VPN and Will Not Install AntiVirus
UPDATE: I was able to do it by deleting my old MacBook. I should not have had to do that because I had 10 devices on my subscription and am only using 1. Original Post: I am trying to install Bitdefender Antivirus on my new MacBook. Bitdefender automatically installs the VPN, which I DO NOT want. When I try to install the…
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SecurePass - Still Needs Work!
I had been a satisfied Password Manager user for over a year. Saw the hype around SecurePass and started using it a month ago. I am always willing to try new stuff in the hopes that it will make things a little easier for me.😄. I have been a Windows Insider for years! So far, SecurePass has not lived up to that…
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Macbook Pro VPN Autoconnect Failure
Having set all parameters in Settings so that the VPN will launch and connect upon my MacBook Pro start up, the VPN launches but fails to connect. I have to connect manually every time. Is there a fix for this? It is rather annoying to provide the option yet it does not function. Thanks!
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Two mobile phones for two-factor authentication
Is it possibile to have two mobile phones for two-factor authentication. Or, is it possibile to have one mobile phone and one TOTP app on PC such as authy.com ? Thanks
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No option to save blocked numbers
HHi, SSamsung Galaxy s21FE android 15 The phone acted weirdly and slowed down considerably. Had to factory reset and reinstall everything after data backup. There shud be a way to save and restore all blocked numbers.
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Mobile security and VPN out of Sync
MY Mobile Security app thinks my VPN is disconnected when it is active. when it tries to "fix it" it appear active in mobile security but turns off in the VPN APP
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Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
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Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
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Years old Vulnerability scan found critical windows update failed?
Hi, I am new to using Bit Defender just installed it last week. This is November of 2025 and I am seeing this Windows critical update failed all over the web since 2023? I am asking why has this not been addressed and fixed from what seems like at 2 years as an issue. I just installed Bitdefender and I am affected by this…
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Where should file bd_config.cfg be located on Windows 11 PC
Yesterday, an icon appeared on my win11 desktop labeled 'bd_config.cfg.' This appears to be some type of shortcut as there is a check mark inside a circle at the lower left of the icon. I tried deleting this, also moving it to the recycle bin. I cannot remove it from the desktop. When I restart Windows this item re-appears…
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I am having problems using password manager says not available in private window
I am having problems using password manager says not available in private window
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Why doesn't Bitdefender allow you to choose which drive it is installed to?
Why doesn't Bitdefender allow you to choose which drive it is installed to?
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How do I get data from Password Manager to Secure Pass?
PM was not working on my phone, so I tried reloading. It defaulted to Secure Pass, and I'm trying to go through the transfer of PM data. After selecting Bitdefender Password Manager from the drop-down list and entering my master password, I click on the field where it wants the name of the file. It then opens up a folder…
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Can't change VPN in central from standard to premium
Hi everyone, I've reinstalled bitdefender total security and after reinstall my VPN was reverted back to the free version, I go to central in the subscription tab and click on the total security devices. When clicking the "change device" button I don't have the option to change the VPN from standard to premium, I only have…
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I'm trying to turn off auto-renewal but screen doesn't scroll to the "End Auto-Renewal" button
See attached photo. I can't scroll down to the "Auto-Renewal" button. What am I doing wrong?
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Online Threat Prevention - No info! [Known issue, update rolling out to fix this]
I'm told that a connection was blocked by Online Threat Prevention. When I look in the notifications, there is NO information aside from that something was blocked! What is the point of this? I don't know which site was blocked, what the connection was, or the actual reason. I've never seen another antimalware solution…
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VPN ouderlijk toezicht en bepaalde websites tonen geen afbeeldingen meer
Ik het ouderlijk toezicht toegevoegd, Hij doet dan ook iets met de VPN op mijn mac mini uit 2023 met de nieuwste versie. Nu kan ik de afbeeldingen niet meer zien van mijn favorite website Marktplaats.nl hoe kan ik dit voorkomen?
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Suspicious Activity Blocked On Repeat
This happens every time I start the PC. Bitdefender doesn't learn from behaviors to come up with permanent solution. I left Norton because of too much ads. Norton used to give more details and option to pick a permanent solution. DotNet tried to load a malicious resource detected as IL:Trojan.MSILZilla.53031 and was…
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Traffic categories after Scanning my phone, red flags but nothing blocked???
How do I know if my phone bitdefender web protection indicated “you are protected”, is it true that my phone is truly protected. Nothing is blocked. Under the Computer & software traffic categories, I do not connect my phone to any computer & it shows 47,786 connections (31%), this is definitely a red flag. File sharing…
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HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
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Wie unter Win 11 Geräte schützen?
Hallo, habe Bitdefender Total Security mit der Version 27.0.55.283 auf 2 PCs und 2 Androids installiert. Bei den PCs lässt sich unter Bitdefender Central der Schutz für die Geräte nicht aktivieren. Als Hinweis erhalte ich: "Installieren Sie die Bitdefender-Sicherheit auf diesem Gerät, um es zu schützen. Er ist bereits in…
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I think I may have restored a dodgy file (virus?) by mistake. re-quarantine/delete?
How would I quarantine the file again? In threat report it says "file restored by user" but no options to put back into quarantine or delete: The item hkey_users\.default\software\microsoft\windows nt\currentversion\appcompatflags\compatibility assistant\store\c:\windows\temp\rarsfx0\installer.exe was restored at user…
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VPN constantly needs to be logged into...why?
I've used BitDefender VPN for two years. Since renewing my membership it now needs to be logged in, new configurations accepted everytime I log onto my MacBook. I am currently running Sonoma, but even on the OS before I was having the same issue. Please help, it is very frustrating!
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Bitdefender reverted to a free version randomly today?
I tried using my VPN today and randomly bitdefender reverted me back into the free version despite owning total security package. The whole reason I switched from Norton to bitdefender total security was due to it allowing an unlimited use of VPN like Norton does but now it's changed mine to the free version. Is there a…
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Bitdefender Digital Identity Protection: Frequently Asked Questions
Check the article below for a selection of frequently asked questions and more insight on the added layer of protection, that is probing the deepest corners of the web to keep your digital footprint..yours!
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Why is it that my browser hasn't got its location not showing when vpn is engaged?
My browser used to show its new VPN location "i.e. Manchester" now it's showing my real location like Toronto I think it's linking to my new location but why would it now show my original location?
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Bitdefender and Windows 10
Given that Windows 10 is being discontinued and security updates will cease, is Bitdefender good enough to compensate ? (only for the security aspect)
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How to Use Fluxus Executor Safely Without Antivirus Issues?
Hi everyone! I recently started using Fluxus Executor v2.691 for scripting in Roblox, and it seems really powerful. Since I always want to stay safe, I’m making sure it doesn’t trigger antivirus alerts or compromise my system. I followed this *** guide and it helped a lot. Has anyone tried running Fluxus Executor with…
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Why doesn't Bitdefender work on my Brave Browser?