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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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New Scam Alert: Fake TradingView Premium ads resurface
Scammers are back at it, recycling their old tricks with a fresh coat of paint. This time, they’re abusing Google and YouTube ads to push fake TradingView Premium offers. The bad actors lure victims in with ads that look legitimate, promising steep discounts on TradingView Premium subscriptions. Once clicked, the ads…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender Keeps on making beeping sounds
Hello, I recently bought Bitdefender Total Security and after booting up and when doing things afterwards, my computer keeps on broadcasting single notes sometimes 2 notes and I cannot understand what is going on in the background and how to mute it. It never did this before installing it. Some advise would be very helpful…
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Windows 10 ESU or 0patch?
Hi everyone, Microsoft will end support for windows 10 on the 15th of October 2025, they're however offering "extended security updates" (ESU). For this you will need to log in with a microsoft account and choose from 3 options, extend security updates for a year with either microsoft points, pay 30 dollar or set up a…
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caller ID
Hello everyone. dose anyone know how to enable caller id on Motorola hyper one phone version 11. the power was turned off in my building for 5 hours which also shut my internet off .which is back on but my web protection kept turning off so I called Bitdefender customer support and I got a message saying my caller ID is…
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Call Blocking
Hello, Call blocking should be allowed for all toll-free numbers by default as well as the other options. In addition, I should be able to manually add wildcard for blocking by area code or number prefixes.
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Bitdefender certificate keeps reappearing.
Newbie here, but reasonably comp literate on Windows. I have used Vire AV for years but several months ago gave Bitdefender a trial. Didn't get on with it so uninstalled. I now have constant worries because Firefox, Chrome, Edge keep throwing up alarms. In certmgr I see that there is a certificate Bitdefender Personal…
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My Android phone & MS Office laptop are hacked daily
My android phone is hacked daily. Controlling my Windows laptop & android phone with BD, TV, and other appliances. The key board is reset regularly eg teh @ is changed to " and others. So when signing in and emails are prevented as at the start you do not know the keyboard keys have been changed. Tehese random changes…
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Full System Scan = "Resolution"
Can someone please explain to me how to STOP BD from automatically resolving issues on a system scan. Just give me the list, what the detected issue was, and let ME decide what I want the program to do. It's not that I don't trust your software - because I don't. I'm a 30+ year computer/IT hands on professional with more…
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Help Needed - Calls from Hidden Numbers Blocked Even When Call Blocking is Off
Hello Bitdefender Community,I am experiencing a problem with Bitdefender Mobile Security on my Android phone. Although I have turned off the main Call Blocking feature, Bitdefender still blocks calls from hidden numbers. This is causing me to miss important calls from hidden or private numbers, including calls from a…
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Turn of Notification
Anyone know, how i can turn off permanently this Network notification in the Total Security for Windows? Can't seem to find it in the user guide.
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Need an offline installer for win 11 25h2. Need to install the bitdefender firewall prior to network
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Online Threat Prevention - No info! [Known issue, WIP]
I'm told that a connection was blocked by Online Threat Prevention. When I look in the notifications, there is NO information aside from that something was blocked! What is the point of this? I don't know which site was blocked, what the connection was, or the actual reason. I've never seen another antimalware solution…
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How poor is securepass?
How did you go back to passowrd manager, securepass is terrible? Only got it on one machine so far, but just not syncing. tried talking to support and they just kept messing me around, and expecting me to put time into letting them know repeatedly what the problem. They forced me onto it mid contract after are rebuild ona…
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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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Can't Format SD Card after Immunization
Man, this is frustrating….. I stupidly let Bitdefender immunize an SD card and now, I can't delete anything from, change drive letter or even format it. It is now useless as I can find no way to remove the 'write protected' status from it. Tried a suggestion on here to change the drive letter and use Guiformat, but I can't…
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Task Manager Win 11 does not show the activity on my SSD s
Since the installation of Bit Defender (this morning) Task Manager does NOT show the activity on my SSD devices???
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Parental on IOS locked on
Used Kaspersky Parental before and it creates a password to turn off or remove VPN profiles on IOS. Kids can just turn VPN off and close the app, so parental is null & void. Put a PW on the VPN profile and make as always on.
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Misleading price when checking-out the product
When checking out the product I've selected, the price changes as in the first one is 540 RON without VAT, and afterwards is 745 RON without VAT. What is happening here?
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Interferences between Bitdefender and Lightroom
I have the feeling that Bitdefender is slowing down Lightroom ? Am I the monly one or are there other users who have the same problem ? Somebody knows ways to remediate this problem ?
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unpacking installation file-processus stuck
Since several days, the process of unpacking installation file is stuck. Nothing happened. It's impossible to go ahead and impossible to crash this processus. Is there any solution. My bitdefender as made no update since several days. Any solution? I had space issue on my PC (c drive) when the process begun. How many space…
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Problems with Windows
Hello!I have both Bitdefender security and VPN Premium. I get a number of images on the screen that my computer is infected. Click them away but they come back as soon as I open the internet. I can email screenshot of this. Have scanned security but nothing helps.
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Email Protection
How do you add multiple email accounts in the Email Protection section?
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How to stop VPN from randomly stopping access to many sites
I have put all my usual sites that I visit in the split tunneling list, and I still will be blocked, randomly and sometimes totally, from accessing some sites. Is there anyway to improve my access when I am using Bitdefender VPN? Is this a 'normal' side effect when using a VPN?
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Why does VPN connect even on local, trusted WiFi?
Why does BD VPN connect even on local, trusted WiFi? I don't want or need the VPN on my own network, yet every time I make any changes to the VPN settings, bam! The VPN connects and enables the VPN, even when I'm using a trusted network. I then have to go in to the VPN and turn it off, but I shouldn't have to, it should…
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What is the difference between Password Manager and SecurePass ?
I used to work with Password Manager but I have the impression that it is replaced by SecurePass . What's the difference ? Can I continue to work with Password Manager ? In my dashboard I even do not find ' Password Manager ' anymore … replaced by SecurePass
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🧠 [Feature Request] Add Detection Engine for Malicious USSD Forwarding in Bitdefender Mobile
Hi Bitdefender Team and Fellow Security Enthusiasts, I’d like to suggest an important improvement for Bitdefender Mobile Security (Android) regarding USSD-based forwarding scams that are becoming increasingly widespread — especially in countries like India, Pakistan, Bangladesh, the Middle East, and beyond. 📌 The Problem…
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Big Problem with Upgrading to Premium Security Family plan
OK, I have Total Security Family Plan - did a chat with customer support to upgrade to Premium Security Family Plan. Was told to go ahead and buy the new one and then reallocate the devices and then turn off auto-renewal on the old plan. Guess What - THAT DOESN"T WORK. Can't activate the new subscription as long as the old…
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System scan after cyber event - hoping for help reviewing the log file
I just did a system scan and a cyber event and I am hoping someone can review the log file. There's a bunch of password protected files that are skipped in the scan. Any help appreciated from the community :) Log file attached.
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How to stop notification in notification bar.
Hello my friends, I'm getting this notification regularly again (see attachment). I find it very annoying! Can someone tell me how to disable this notification? I don't plan on enabling this feature, so I don't want to receive any more notifications. Thanks in advance.
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How to switch Bitdefender Total Security to Bitdefender Premium Security
Allô, I already have Total Security and need to renew it next month. I'd like to switch to Premium Security. How do I do this? Thank you for your time in responding.
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Confirmation the connection between VPN's sudden drop in speed to web disconnections and viruses
Hello Bitdefender lab Because a few days ago, I stumbled upon the Dell computer USB RECOVERY software either can't find the windows 11 system online, or find the ISO file is only 800MB, and then because of the accidental installation of the OUTBYTE driver updater and update 10 drivers found that the network is often…