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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Bitdefender and Scuderia Ferrari HP Partnership extension celebrated in style
On Thursday, November 6th, Bitdefender celebrated a remarkable milestone: 24 years of innovation, protection, and technological excellence. Just one day later, the party continued as the company unveiled the Ferrari SF-23 car right in front of its Bucharest headquarters, marking the official extension of its multi-year…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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change and renew
I currently subscribe to Bitdefender Ultimate Security Plus and want to move to Bitdefender Premium Security and extend my subscription. How do I accomplish?
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Persistent pop-up "Set as office network"
After installation, I consistently get a Bitdefender pop-up from the system tray asking me to set my wifi network as office network. I click "Not my office network", but next time I log in, the same pop-up occurs. How do I stop this annoying feature?
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Wildcard IP addresses and IP sorting
I'm not sure if this is already available, but I am having to block numerous attempts to attack my systems from the same group of IP addresses; octet 0 is ****** (******.b.c.d) and octet 1 is YYY (a.YYY.c.d) so it would be ******.YYY.c.d. Is it possible to implement a global rule for the firewall such that it covers…
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Blocking apps from the camera/mic
Hello, I get messages that pop up saying some system process is using the camera/mic. Then I look into it and there's stats icon, that the device is active, how users rate it and then a chance to delete it. Please change the first button, in the list, to a toggle for allowing the device to operate with that application.…
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There is a recurring problem: an error in the camera's protection, as shown in the image.
What caused the problem? I clicked "Fix" and it was fixed. But the same problem keeps occurring periodically.
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Bitdefender total security install log in
Hi everyone, I've uninstalled bitdefender total security using the bitdefender removal tool, then downloaded the latest version from central version 27.0.55.279. When installed it had logged my account in automatically, I did not have to sign in to the app with my account log in and password like I always had to do before.…
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Suspicious WhatsApp Verification-Code Request – Potential Account Takeover Attempt
Summary of the Incident I received a WhatsApp message from the above number claiming to be an acquaintance and stating they were competing for a place in an online training program. They stated that I would receive a 5-digit code via WhatsApp or SMS and asked me to forward it to them so they could “send it to their…
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Help with What Version of Bitdefender to Buy
I purchased Bitdefender Premium Security (Individual) and after installing found out it only covers 2 email addresses. I have 5 email addresses which I require coverage for. What should I upgrade too? I cannot find out how many email addresses each version covers as this is not clear on the website. There are only two…
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Flase positive
Hi, Can this site be whitelisted? It's used just to download game files, doesn't have any malware, and has been blocked by Online Threat Prevention, I'm not sure why. *** EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any…
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Get the VPN task bar icon on Mac to indicate whether connected or not?
Hi My old windows 10 BD VPN task bar icon was red with green dot when the VPN was active/connected. On my new Mac it is just white and have to click it to show VPN window to get status. Surely BD can add some feature to the icon in Mac (like a tick or cross) to show the connection status? Is there a way to tell connection…
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Scanned Connections in Bar Graph and Traffic Categories are not synching
Last week there was an update to Mobile Security (iOS) and the bar graph stopped functioning. I started a ticket with support and we are working to solve the issue.However, should he scanned connections within the traffic category equal the scanned connections in the bar graph?
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Connection Issues on WhatsApp
Greetings, I have just installed the Bitdefender. My WhatsApp was working fine before, but after the installation of Bitdefender completed and I started using it my whatsapp suddenly lost itit's connectivity and displays message that you have no connection even thou there is. I tried uninstalling and reinstalling whatsaap…
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Has anyone had the same problem? - false positive with MidiEditor.exe
Been using this free Midi Editor for years now. Suddenly Bitdefender comes up with the following: Application MidiEditor.exe has been detected as potentially malicious and was blocked. Application path: C:\Program Files (x86)\MidiEditor\MidiEditor.exe Command line parameters: "C:\Program Files…
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Bitdefender version 27.0.54.272 issue with windows 10 security center
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keeping my files and apps. I then after updating windows installed the latest version of bitdefender version 27.0.54.272, this version seems to have an issue with the windows 10 security center. It shows "status…
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are there rule if do why do we follow it, and is it important??
What a wild time on adventure, but sometimes we need to use our internet to write, watch, or even call friends or family. So we use our friendly little buddy Bitdefender to protect from virue's and hackers from blackmail our interest and important stuff. But don't you worry our buddy even have two ways to handle your time.…
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Inquiry regarding the future protection strength of Bitdefender products and a response to negative
Dear Bitdefender Support Team, Greetings, I am a long-time and loyal user of your products, and I have complete confidence in Bitdefender's ability to provide protection. However, as you know, there is a growing trend online of opinions suggesting that modern antivirus software is becoming "useless and annoying" against…
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Our hero Bitdefender is great but free is great aswell what do you think
what do you thing guys free or subcribtion
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SecurePass Autofill is trying to autofill my info in browser search box
Hello, When I try to type something in browser search box, SecurePass brings to front a pop-up (in fact there are two on top of each other) with my info. I don't want to search for my personal info in browser. How can I stop it from appearing?
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Can't change VPN in central from standard to premium
Hi everyone, I've reinstalled bitdefender total security and after reinstall my VPN was reverted back to the free version, I go to central in the subscription tab and click on the total security devices. When clicking the "change device" button I don't have the option to change the VPN from standard to premium, I only have…
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Fire Fox
Has anyone got a popup when opening up Fire Fox asking to donate? I just closed the browser, reopened it the popup did not appear again. I would like to uninstall Fire Fox but would I have to disable the Bitdefender extensions prior to uninstalling? Thank you
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Help Needed - Call Blocking Section Is Missing in the More:Settings for Mobile Security for iOS.
I need to turn off Call Blocking in More., Settings but it appears to be missing. I'm running version 7.6.14 of Bitdefender Mobile Security for iOS on my iPhone 13 Pro. Nay jhelp would be most appreciated. If no fix then I will have to remove the app.
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Bitdefender subscription extension
I have Bitdefender Total Security for 5 devices with limited VPN. I only use 1 device and do not use VPN. There are links from various websites that offer a 78% discount, redirecting to https://www.bitdefender.com/pages/consumer/en/new/cl-offer-avts/cybernews (but with the parameter irclickid). The page says "As…
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Software Failure
I am experiencing a Service Failure notice that indicates a software failure. Bitdefender VPN Service fails to start properly; device restart fails to fix the issue.
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Questions about Subscription upgrade
Hello! Since my current subscription (Bitdefender Antivirus Plus) includes 1 device, if I upgrade up to 3 devices, will I be able to use it on Android devices or only on PC? Also, if I cancel the automatic renewal, will I continue to receive automatic updates for the products installed on my devices, or will I have to…
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Ive changed my password but when getting past a website the new password does not work?
Ive changed my password but when getting past a website the new password does not work?
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Slowly takes RAM from my Windows 11 via bdservicehost until the computer freezes
Avoid Bitdefender, as it's acting up. It slowly consumes RAM from my Windows 11 through bdservicehost until the computer freezes and crashes. I have a 16GB machine, and it will take about an hour. According to Bitdefender: "Thank you for your patience, and please accept my apologies for any frustration we might have…
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How can my ticket be processed faster?
How can my ticket be processed faster?
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Added Websites To Safepay Do Not Open In Safepay, But In the Browser! What Should I Do?
Even though I have set them to open in Safepay – none of the web sites do. Each web site has been added to Safepay and enabled to open in Safepay, as per instructions given on Bitdefender’s web site, but they opening only in browser. No automatic switching to Safepay. I am using: Opera browser, Ver.: 91.0.4516.77…
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Bitdefender on my android phone, keeps on scanning
Hi, I don't know what I have done wrong, Bitdefender keep on scanning. As if someone has scheduled the scanning every hour or so. As a result my phone is draining power fast. Any advice how debug this issue? Thank you.
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Bitdefender VPN Modifying Hosts File - Aggressive Configuration Causing Security Concerns
Hello Bitdefender team, As a the son of a paying customer of your Bitdefender Family Plan, I want to report a concerning behavior I've discovered with Bitdefender VPN. I've noticed that Bitdefender VPN modifies the Windows hosts file with entries pointing to: 44.237.64.185 geoip.pango-paas.co 108.157.173.88…