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Fake job offers: How to spot them before they spot you
Job scams are spreading faster than ever, targeting job seekers eager for new opportunities. Knowing how to spot these scams protects not only your wallet but your identity as well. Here are the key signs you're dealing with a fake job offer: First, be wary if you're contacted out of the blue. Scammers often claim they…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Join our latest Q&A session with Bitdefender’s Director of Innovation – Razvan Costache
📣 We’re excited to invite you to an exclusive Community Q&A session featuring a very special guest! Razvan Costache is the Director of Innovation for the Consumer Division. Over the past 13 years at Bitdefender, he has focused on product management and digital transformation, leading the development of software solutions…
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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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System & Rescue Enviroment Scans are Missing a Feature
Hi! i do not see a '' Root it scan '' feature in system scan & rescue scan even rescue scan is performed in a crucial environment specially when windows normal start up becomes impossible , why this important scan type is missing in this special environment ? bit users can only avail this kind of scan by using a custom…
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Advanced options in Bitdefender Free
Hello, my question is generic and concerns the free version of Bitdefender. In the paid versions these options can be activated/deactivated by the user, while in the free version users see a padlock icon instead of the buttons, so they cannot do anything on the individual features, the only editable button is the…
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What is strongdns.bitdefender.net ?
What is strongdns.bitdefender.net ?
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AUTO-RENEW is now set at 59.99 higher price... discount has been disppeared without notice
[and I'm forced to ask on here because the email support is bad… 4 attempts to send the complaint… including the Catpcha routine, and it just hangs.] Hi Bitdefender Support, I am feeling concerned about this auto renewal of 25.03.2025. Previously, I was getting a significant discount on Total Security Individual, around…
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How to sign in and activate my New Bitdefender Account?
Dear all, Hello everybody, I'm new to Bitdefender and this support forum, and appreciate the opportunity to join you all on it. I downloaded and installed a free version of Bitdefender on my Acer laptop on windows 10, yesterday, and received the email notification to activate my account on the same day. However, since then…
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I’m wondering if there’s any difference between the viruses protected between Intego & BitD
Can't decide on whether to go with one or the other… will the malware defs be the same, or??
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Error displaying in Bitdefender Central
I have had Bitdefender for a long time and this year I switched to the family one to protect more devices. I have installed the program and did all the updates and yet my Bitdefender Central says the following: This device isn't protected. Install Bitdefender security on this device to keep it safe. It's already included…
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Safepay Cloudflare captcha loop
Hello, I have just run into a brick wall trying to use Safepay on a site protected by Cloudflare. I end up in what looks like an infinite loop on a captcha. The message is : ***<protected site name>Verify you are human by completing the action below : *** With the usual tick box underneath. If I tick it, then after a few…
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How to configure scan extensions/excepted extensions locked by bitdefender
i do not see any option to configure these settings in bit defender total security, if there are not such settings then this thing should be removed from the list above or the concerned settings should be provided to the users.
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Automatic Update of Bitdefender Bricked My Macbook macOS 15.3.2
This afternoon, I received a message stating that a Bitdefender update was available and that I needed to restart my MacBook. After restarting, a menu line for Antivirus for Mac appeared at the top of the macOS login screen. I was unable to get past this screen and could not click on anything with the mouse or type in my…
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Feature request for FIDO2 support
It would be great if MFA for Bitdefender Central supported FIDO2 Secure Pass Master password should be complex and possibly difficult to remember! Why not offer second option to unlock vault using FIDO2.
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BitDefender Total Security not installing Antivirus on Mac Monterey
As the title states, the install is only installing VPN on my Mac and not the antivirus software. The subscription has been activated (until March 2026). The same license has successfully installed all modules on a Windows 10 machine. I have used BitDefender on this Mac for the past few years without a problem so I'm not…
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Option to disable Anti-Theft
It is good to have some kind of control when someone steals or you lose your device but in my opinion it shouldnt be forced and not possible to disable. Not everyone wants there to be an option to wipe their device with 1 click or track/lock it. For me personally i just dont feel safe knowing that if anyone with malicious…
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How do I specifically correct my Vulnerability?
I have windows 11 home but added the group policy editor. The vulnerability reads, "Your device allows any user to change the settings for the security zones. This could lead to execution of dangerous code types from the Internet and websites listed in the Restricted Sites zone in the browser. We recommend you prevent…
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Total Security Premium
I updated to Total Security Premium after have BD for 2 years, never had a issue. Now I am a getting access denied, links don't open on some websites. It s royal pain. I have youtube how to fix but still have the same problems. I am on Windows 11.
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how do I remove email protection
Since updating to BD total security I have had problems with links in emails, amazon and other webistes. How do I fix this. I am regretting getting BD there is no one help.
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Is it possible to disable Bitdefender Anti-Theft?
I dont feel safe knowing that at any time if someone gets into my account they can track me, wipe my device etc. I have a huge PC and noone will steal it since they wont even be able to lift it and i just feel like Anti-Theft is a bomb waiting to explode. Please answer my question and dont talk about how safe/unsafe this…
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Why does "Exclusions" do nothing and why are customers not being answered?
I've gotten fed up yet again. I came back to using BitDefender after the last time I had this exact problem, and nothing seems to have changed. Not only does setting files and folders within the "Exclusions" list not do a thing, neither does turning off protection so I can try to at least, RE-install the program that was…
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How long does full system scan take?
Hello, I'm using a Mac, 3.4 GHz Quad-Core Intel Core i5, OS Ventura 13.7.4. As it was running a bit slow I decided to do a full system scan, So far this has been running for over 90 hours, has scanned 21 million files and only seems to be about half-way through. Is this normal? Regards.
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one pc stop recognize bitdefender
one pc stop recognize bitdefender and the pc not recognized by gravityzone what can I do?
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Unable to connect after upgraded to Bitdefender VPN 5.2.4.1
Hi my Bitdefender VPN was running fine (5.2.3) before. I haven't been able to connect to the VPN ever since i upgraded to 5.2.4.1. I have been getting error code 99 and I checked everything, including disabling my firewall and it still doesn't work. I have another machine with me in the same network, running 5.2.3.16, and…
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How to prewent children to reinstall Windows to dezinstall parental control?
Hello my colleagues child is uninstalling the parental control by reinstalling the Windows. Can the Parental control block this?
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System Tray always says "Bitdefender services are loading now, please wait"
Yet, when I open Bitdefender...says "You're safe" Which is it????? I have uninstalled and reinstalled three times...each time...The B in system tray has a little white dot in lower right hand corner and when I scroll over with mouse...says "You're safe" Will stay that way as long as I don't shut down the computer. Once I…
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Not getting windows defender broad updates after reinstall
I reinstalled BitDefender on the 21st and I have not received any Microsoft Defender Antivirus Current Channel Broad updates since then. Is there anything in the BitDefender I clicked or turned on that would cause this? The Channel Broad updates aren't a real worry (since I'm not using Windows Defender), but what if normal…
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Safepay Banking Cloudflare Error 600010
For one bank website, I am not able to sign in because Cloudflare doesn't recognize me as human and gives Error code 600010. On that website for both of my PCs (Win 10 and 11), Cloudflare lets me pass on that website with Chrome, Edge, and Firefox. I also get Cloudflare approval in several other bill-paying websites using…
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Bitdefender total security version 27.0.49.249 issue
Hi everyone, My bitdefender updated to version 27.0.49.249, I noticed 2 issues with so far. After the update installed I rebooted my PC and then after about an hour or so the tray icon showed a little yellow exclamation mark, when hovering my mouse over the tray icon I got a message saying "Action required: Add a valid…
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Bitdefender Mobile Security: Chat Protection Not Working.
Hi, I noticed that the chat protection in Bitdefender Mobile Security is not working even though the feature is enabled in the app. If I receive emails, SMS or chats with malicious links, BMS does nothing and no startup message appears. When I open the links, BMS web protection activates and warns that the website is…
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Recent Bitdefender update has made VPN stop working.
After a recent VPN update, my VPN stopped connecting creating some internet connection problems. The internet works fine before connecting to the VPN, however, when I run the VPN it doesn't connect and then stops the internet from working. I have run through all the troubleshooting suggestions by Bitdefender and still no…
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VPN Not Connection Error 9 iPhone
Has been working for a while and now won't connect. Tried uninstall and the other troubleshooting steps to no avail.
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Account deactivating
Hello, I purchased an original account about 107 days ago. (3 Total Security users) A problem has occurred since a few days ago. Every day the account gives a message that the account has been deactivated, even though there are 258 days left in the account period. Both on the computer and on the phone. Please help.