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Windows
Troubleshooting and optimizing Bitdefender products for devices running on Windows.
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Troubleshooting and fine-tuning Bitdefender products for macOS.
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How to set up Bitdefender Mobile Security and fix common issues for Android and iOS.
VPN
Guides, fixes, and extra information about Bitdefender VPN.
Product features and Ideation
Bring your ideas to the table! Show us how you'd like to see our products improved, vote on ideas from others and see them come to life.
Enterprise Security
Managing your security solution for physical, virtual and cloud environments.
Scam Busters
Share your experience with the increasing prevalence of online scams, consult cybersecurity experts and learn from us how to stay safe.
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Tips on using Central account and how to manage your subscriptions.
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Discover more products and services that help you protect your privacy.

Featured content

The Defenders of the month are the Community superheroes

We are pleased to announce that we are launching our Super User program called “Defenders of the month” and “Defenders of the year”, exclusively for the members of the Bitdefender Community!

Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP

During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing.

Bitdefender branded merch: Yay or nay? Tell us what you think!

Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives.

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The Bitdefender Expert Community

Join the Bitdefender Expert Community to find answers, exchange ideas and connect with other cybersec savvy people!

Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
The Secret Santa Scam - Your Holiday Generosity Could Cost You
As the holiday season approaches, many look forward to gift exchanges and the spirit of giving. While Secret Santa traditions are meant to bring joy to friends, families, and workplaces, scammers have found ways to exploit this festive activity. A relatively old scam, often circulating on social media, is turning a beloved…
Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP
During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing. Bitdefender's booth was built inside the track,…
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
Does bitdefender Vpn contain obfuscated Servers
Nord vpn offers obfuscated Servers , they say: Obfuscated servers are specialized VPN servers that hide the fact that you’re using a VPN to reroute your traffic. They allow users to connect to a VPN even in heavily restrictive environments. When you connect to a regular VPN server, your ISP can’t see where you go online.…
How to disable scanning Recycle Bin of portable drive
I asked this before and thought that the instructions I received fixed it. But, it didn't. The next time I plugged in the portable WD My Passport drive, Bitdefender began scanning the recycle bin of the portable drive. Following is a screen capture of the settings to turn off the scanning of the recycle bin of the portable…
Bitdefender version update failing
I run Bitdefender Total security on several devices. On my desktop it is running version 27.0.45.220 but on my laptop it has been stuck on version 27.0.40.174 for several months now. Its updating but not the version. What can be done?
Are There Broswer Extensions for Bitdefender?
Question? I understand there is no Linux support for Bitdefender, but are there extensions for different browsers that work independent of the OS?
Very very slow after doing a full scan
I did a full scan, took 14 hours,On my 10 year old Dell desktop. And now it is taking 5 to 6 minutes to execute every single keystroke. The Dell is now effectively unusable, not sure what the scan did to my computer, but would like to reverse it. Would appreciate any guidance. Thanks.
Bitdefender Mobile Security OR Bitdefender Ultimate Security?
I have had Bitdefender Mobile Security on my Android phone for some time. Recently, I gave Norton 360 the boot on my Windows laptop and installed Bitdefender Ultimate Security. I have noted that this allows me to secure up to five devices. Should I now uninstall Bitdefender Mobile Security from my phone and replace it with…
Why is this bank being flagged as suspicious?
I've read about OpenBank on various financial sites (that aren't scams) and decided to check it out. But I got an alert that there was suspicious activity. The Bitdefender app didn't say what it was so I asked Scamio about it. Scamio said there was malicious activity. This is odd because this is a bank website. What's…
Protection sous Windows 10 à partir d'octobre 2025
Zero-Threat Attacks
I've seen "crypters", programs that are used to obfuscate malware (more targeted on stealers and RATs). Can Bitdefender actually protect my device from those attacks? I've seen one "crypter" such as Data Encoder (data-encoder.com, please visit the website at your own risk) and they record and claim to bypass Bitdefender…
Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
Insane Repeated Notifications on the forum exactly like a Scam
i do not know where to ask about the forum problems as i see no place for dis , i am receiving notifications right on the forum again and again about the viewed & answered posts by me repeatedly. how to fix ?
About Bitdefender Forum
There is no place to report a bug or suggest a feature about our beloved bitdefender's forum. There should be a Specific Place among the above about that.
can you help me getting Lan connection back?
I `ve talked earlier to day with SebastianTechnical Support Engineer.He tried helping me getting my internet connection back with LAN.I have win 10-64 and my troubles started about 14 days ago.To day I had my ethernet brought back to restart and my Lan connection showed productive but not on my PC????Can you help me. Jes DK
No internet connection after updating the BitdefenderVPN (ver 27.2.1.1(b))
As per title, I was prompted to update the BitdefenderVPN to the latest version. I was able to connect to VPN server, no issues and surprisingly quite fast connect to the server, however, no internet connection. Anyone experience this? The update happened literally a few minutes ago.
Any folder lock programs (Made by Bitdefender or at least other recommendations)
Are there any lock folder features, I know Bitdefender discontinued vault. But I really wish if there is anything else I can use to secure my folder and prevent/allow access to some programs.
Password Manager not working for chase website
for some reason the Password manager will not prompt to fill the username/password for the site below. https://secure.chase.com/web/auth/dashboard#/dashboard/overview { "product": "bitdefender", "appVersion": "1.3.1", "repo": "64.0.0", "commit": "c8a9937" } Windows OS, Chrome Extension
Bitdefender App Allowing Google to Collect Tracking Data?
Why is the Bitdefender Android app allowing Google to collect information and data about us and our phones from its app? According to the DuckDuckGo App Tracking Protection feature, the Bitdefender app has allowed Google to make 48 tracking attempts on my phone in the last hour, ranging from my device brand and GPS…
Gmail Logs in But Bitdefender Email wont work
Gmail Logs in But Bitdefender Email wont work. It worked on one machine but not another one. Gives the error to try again, and same results. Thanks
I recently asked this question before but no one understood what I meant.
I'm looking for a secure folder program, that ALLOWS ME to DENY/ALLOW programs, and it would also NOTIFY ME when the folder was accessed. Any thoughts? I know Bitdefender discontinued vault, but is there any other products I can use??
Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
Backdoor not detected -- Bitdefender
Good day, pls advise, i found this alarming information on Windows Defender when checking through Windows security. it has been there more than a year and while i have been protected by BitDefender. "" Microsoft Defender Antivirus has detected malware or other potentially unwanted software. For more information please see…
Copilot doesn't work if VPN is connected
Whatever changes have been made, either by Bitdefender or Microsoft, I am now unable to launch or load Copilot is the VPN is connected.
Impossible Login
Bitdefender demands login account for work. I tried several times follow all steps and nologin and use interface. This company needs change the features. I am extreme frutrated and dissasistied. Good i not buy any premiumm product for this terrible comapny. I gonna back to AVG . There i not find this issues . Bitdefender…
RE Product selection
Hi there. Is GravityZone Business Security the best solutuion to protect my office pc's please. Does this protect email outlook and 365 accounts all logged in through outlook please? Thank you
Someone really was almost deceived because of the text messages sent by this fake base station....😮
Govt. Surveillance
If there is a strong Govt. Surveillance in some country with a frustrating countrywide firewall , which will be the better option. 1- using same country's virtual location 2- using another country's virtual location
BitdefenderVPN Premium failing to autostart with windows 10
VPN failing to autostart with windows 10 even though set to do so in VPN settings! No matter how many times I set, reset, restart, reinstall the Bitdefender VPN Premium to automatically start with Windows 10 it just doesn't do so. I do not care how brilliant the VPN itself actually is, it is useless to me unless it will…
Microphone and Win11 Phone Link
I am using MIcrosoft's Phone Link on Windows 11 Rather than being an app with a location in Program Files it seems to be part of the Operating System I can see how to add microphone access for an app with a specific location or to switch of microphone monitoring How do I add Phone Link to the "allowed list"