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Engineering Password Security: Join our latest Q&A session with Diana from Bitdefender SecurePass
We’re thrilled to roll out yet another community Q&A session, and I invite you to meet our latest guest. Join us for a candid conversation with Diana Badulici, the Engineering Manager who leads the crew that recently launched Bitdefender’s brand-new SecurePass. Here’s what she wanted to share with you: “Hey everyone! I’m…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Introducing Bitdefender GravityZone PHASR – Dynamic Attack Surface Reduction
Cybercriminals increasingly rely on Living off the Land (LOTL) tactics — abusing legitimate tools and trusted applications to blend into enterprise environments. These tactics are now involved in 70% of cyberattacks, making conventional controls ineffective. Bitdefender GravityZone PHASR (Proactive Hardening and Attack…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Schedule reports path
Does anyone know the path to where scheduled reports are saved? I am interested in processing them before sending via email. Thanks.
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Bitdefender turn off by itself leaving me unprotected
Many times per week, I get the popup message "Turn ON your virus protection" by Windows Security. When I check in my Toolbar Hidden Icons, Bitdefender is not there at that moment. And then, it reappear or I have to start it (turn it on) again from the Start button. What good does it do if I pay a software to protect me and…
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Bitdefender Network attack defense blocking ISP IP address
Our company uses Bitdefender, and we started getting user complaints last week about Bitdefender blocking ISP IP address. The pop up message shows "Network Attack Defense has blocked an attack attempt. The malicious Bot.Genua.165 attempt coming from HTTP://Ipaddress:port was blocked" This is creating negative impact to our…
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End user warning message for specific websites.
My organization is considering developing an AI Acceptable Use Policy. After reviewing our existing policies we are not sure that we need one specifically for AI, as most use cases seem to be covered in existing documents. Then the idea came up to display a warning / notification to the end user when they attempt to access…
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System has been blocked (Bitdefender Firewall)
Bitdefender blocks scanned documents from a Kyocera Scanner/Printer with the notification "System has been blocked". I can't allow connections from this printer since System is not a common program. After doing some research i found out System is a service running under ntodskrnl which i added to the allowlist to no…
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Watching Australian TV
My VPN says that I am in Sydney, Australia but I can't get Australian ABC TV as it says that I am Overseas, Why is this?
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Bitdefender does not let me access my XTB account.
After installing bitdefender, free version, i have two issues with it. i can't stop it from running, deactivate it and so on i want to acces my broker account via browser, log into my xtb account and nothing works… endless loading screen. its doing it in the morning after install, it did not do it right after installation.…
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How do I get Bitdefender's Safepay to automatically load passwords.
I installed Bitdefender's Secure Pass (trial version) only to be told that it does not work SafePay. Any help would be greatly appreciated
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Malware
Hello, please help.:/ I start up my PC and Edge start up by itself with some pc game website. Bitdefender found nothing. After this I uninstal Edge. Now, I start up my PC and Chrome open same website. Chrome settings havent any default website. Thank you very much for help.
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McAfree fake virus pop-up
Virus popup and at least detect it in a virus scan? Shouldn't Bitdefender stop the McAfree popups?
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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Does app anomaly detection detect malicious urls
Since web protection feature in Android blocks known malicious urls in supported web browsers only, does Bitdefender in Android do anything about it if a non web browser app tries to access a malicious url internally? Does the app anomaly detection feature detect this and block the app?
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Port 67 Issue - Resurrected
Hello, Back in 2020/21 it was reported that Bit Defender (BD) conflicts with port 67 used for BOOTp and there appears no resolution to date as today the issue was encountered trying to access Allen Bradley hardware. Is there a concerted effort to resolve this issue or at least enable disabling of BD to enable BOOTp?…
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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Media Auto run
The Media Auto Run is turning on automatically , it's doing the same even i reinstalled windows & the bitdefender product. Disabling it does not work more than few days , why?😱
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Why am I often getting antivirus settings modified/deselected by themselves ? ?
I've recently uninstalled and reinstalled Bit defender Total Security on my OS using the native tools to do that,I've set the av to perform scans of boot sectors and archives ( enabling the maximum limit of size for that last one to search all the possible ones ) but when I close the software and after a while check the av…
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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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App Anomaly 7 Scans in a week
Hi, as the app unfortunately can't tell you what's triggering the apps anomaly scans I just wanted to ask if this was normal behaviour, as it has me a little worried, regular scans come back that the device is clean and I've gone through most app permissions and special accesses to revoke those that aren't used or…
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How to Add a Recently Removed device?
I removed one device from the VPN premium and logged in again, and unfortunately, we can't successfully sign in. We tried all the possible troubleshooting steps we knew, but it was still the same. The device is a desktop. It says it has reached the limit of devices already, but it's only 7 devices out of 10 as I checked.
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5 mins ago i got huge "Potentially unwanted item quarantined"
After last base update 28 mins ago, i got huge "Potentially unwanted item quarantined"… mostly registry keys in HKLM. What's going on? It's maybe hundred notification about "Potentially unwanted item quarantined"
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Explain how scammers got to me
I consider myself to be a savy user when it comes to safely browsing the internet. I have a windows 11 computer. I use chrome with "enhanced" security setting. I use bitdefender total security and bitdefender VPN. Yet, how did those bottom feeder scammers get to me? I'm not saying I fell for their scam because I recognized…
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SecurePass asking for PIN ever few minutes
Over the past few weeks, SecurePass has started asking for the PIN every few minutes. The setting is set for 24 hours, but basically everytime I open a new tab, or even go back to an existing tab, it is asking for my PIN again. Same browser, just moving around between different tabs. I give it the PIN and in a few minutes,…
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I keep getting the message "failure to communicate with Bitdefender Central App Service"
The solution given doesn't seem to relate to Windows 11, so I feel I'm left with a non-functioning Anti-virus system. Is there a solution that works?
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False Positive: Suspicious web page detected
Hello, Bitdefender Antivirus Pro has flagged my website (suadauxanh.com) for suspicious activity and recommends users not to proceed. After submitting a false positive report, their team responded by claiming that the site is compromised and being used for spamming — an assessment I strongly disagree with. I’ve used…
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Why is Bitdefender Free Antivirus still using constantly 10% CPU even after disabling everything?
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Bitdefender Dashboard
bitdefender how do i stop the dashboard appearing at startup on a mac
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Remote Actions (Quick Scan and System Scan) not working.
My Remote Scanning (Quick Scan and System Scan) do not appear to be working. I get a message saying: "Processing your command", followed by "Your command was sent and will be processed soon. Make sure the device is online and you'll receive the results once done." Then nothing! I have checked my device (PC running Windows…
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Persistent Chrome redirect to Bing.com
I've tried everything to stop Chrome from redirecting to Bing.com, but it keeps coming back. Chrome is my default for my S24 ultra. I've cleared the cache and data, uninstalled and reinstalled, and run 3 different anti-virus provider scans, Bitdefender, McKaffee, AVG. None of them found anything on the scans. How can I…