-
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
The Secret Santa Scam - Your Holiday Generosity Could Cost You
As the holiday season approaches, many look forward to gift exchanges and the spirit of giving. While Secret Santa traditions are meant to bring joy to friends, families, and workplaces, scammers have found ways to exploit this festive activity. A relatively old scam, often circulating on social media, is turning a beloved…
-
Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP
During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing. Bitdefender's booth was built inside the track,…
-
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
-
Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
Vpn should show Latency + Load on vpn servers
If VPN providers could display the load and latency of each virtual location, it would be much easier to select the optimal location for a faster connection, reducing the need for multiple connection attempts to different servers. i think cyber ghost vpn has this option.
-
Bitdefender Secure Pass Remains Open Without Password Prompt
Dear Bitdefender Support Team, I am writing to report a concerning issue with Bitdefender Secure Pass. Despite enabling the "Do not remember me" option and setting a master password during installation, the application remains open without prompting for the master password. This behavior exposes my sensitive information to…
-
Any suggestions regarding activation infinite loop?
Hi Folks I'm hoping the experts can give me a hand. Platform - Microsoft Surface Pro 11, running Windows 11 (all updates applied) Browser - Edge with Secure Pass Browser Extension. Current situation: Trying to use Secure Pass. When I open the extension, I get the following: When I click on the "Renew Subscription" button,…
-
Media Auto run
The Media Auto Run is turning on automatically , it's doing the same even i reinstalled windows & the bitdefender product. Disabling it does not work more than few days , why?😱
-
Is this a SCAM? Online Chat 16Dec2024
I just received an email from bitdefender@hello.bitdefender.com inviting me to participate in an online chat the week of December 16th, 2024 to share thoughts on the new digital experience on which BitDefender is working. As compensation for participating, they will deposit $70 in my PayPal account. The website to sign up…
-
Chrome blocked more than Edge
Hello, I have found lots of posts about Bitdefender's blocking of suspicious connections, and think that I understand the hows and whys of it. What I haven't found is anything that addresses the blocking of Chrome over against Edge. I find that Chrome pages are blocked often on my laptop for suspicious content. Edge is…
-
Why is BD Password Manager to SecurePass upgrade so difficult.
It requests a new Master Password; it won't accept my previous 10-digit one & at 13 letters/numbers it says the Password is ''too short'' & at 14 it says ''not complex enough''. And if your password requirement is so complex how will we commit it to memory? Can I choose not to upgrade & stay with Password Manager which…
-
Scam Copilot
There really needs to be a way to disable the scam copilot. The constant popups are annoying.
-
Re Logging in
Every time I login to Bitdefender I receive a message that says something like "New Device" please check your email for a code. The email takes a while and then I have to enter the code etc. It's very annoying. Can anyone enlighten me on why this might happen and possible solutions. Thank You
-
Does Bitdefender Total Security include a file/folder lock?
I was wondering if Bitdefender Total Security has a feature where you can secure folders and files, and only allow access to specific programs?
-
chat
-
Confirming XDR Setup
I'm setting up the O365 XDR sensor for the first time. The status shows as active. My concern is with the auditing setup. I enabled auditing via Exchange Online Powershell. But the KB has a Powershelll ****** that isn't working for me. Is there any way I can see if the sensor is working?
-
Problems with startup of PC and browser.
Q1: "Updating encountered an error (error code: -1002, Could not resolve server). Please check your internet connection and try again." A second try succeeds. What is happening here? Q2: At PC startup and startup of Firefox browser with VPN off, when I try to connect to google it times out. Then same with mychart. Then if…
-
Startup scan - Always
Since few weeks ago I observe that BD performs startup scan, always, no matter what I do. Early boot is turned off, scan network shares is off too. Yet it decides to trash my mechanical drive array of 40TB, EVERY single boot. Takes half an hour or so, with extensive seeking. How do I turn it off? Why isn't there an easy…
-
Unable to activate my email in Bitdefender central
Hi, I am unable to activate my email in Bitdefender central, outlook gmail and different accounts, I all get the same message
-
Someone really was almost deceived because of the text messages sent by this fake base station....😮
-
SecurePass
Instalei a extensão do SecurePass no MicrosoftEdge (Windows 11) e estou tendo dificuldades em tudo. Primeiro que não há suporte telefônico em português (Brasil) apesar de constar no site um telefone que não funciona. Já usei o contato por e-mail para outros assuntos e o retorno demora de 1 a 2 dias. Vamos lá ! Instalei a…
-
Can I Disable Windows Defender When I Have Bitdefender??
Hello, Bitdefender team. Can i disable Windows Defender and shutdown all proceses of this antivirus when i have Bitdefender? Thank you in advance.
-
Faster USB drive auto scan
Good morning, I suggest the option to have faster automatic scanning of USB drives. USB drives today are large in capacity and as a result can be filled with many small, medium and large files. So if you insert a very large USB drive the scan takes a few minutes and consequently before removing it you have to wait for the…
-
Can't Install Bitdefender VPN On Amazon Fire Stick Max. Any Help?
Been struggling looking for a method of install VPN on Firestick, the issue made because Amazon and google won’t play nicely together.
-
can I install vpn on firestick or Roku
I would like to know if I can install bitdefender vpn on a firestick or Roku devices before I buy one. Thanks for any help in advance.
-
How to disable scanning Recycle Bin
Every time I connect my WD My Passport to my computer, Bitdefender begins scanning the Recycle Bin on the drive. Because there are a lot of deleted files in the Recycle Bin, the scanning continues for many hours. Can scanning of the bin be disabled? How? Thank you.
-
IE problems not fixed in GravityZone Risk Management
I tried using the Fix Problems feature in Risk Management for IE (browser) problems, but the fixes are interrupted and the fix fails. See pic. I've used the feature to fix other problems, but can't get it to address the IE issues.
-
VPN configuration not added to MacBook or iPhone. Can I manually add it?
I think the network I’m on is blocking VPN…. but my coworker is using his Bitdefender VPN on his iPhone without issue. He however already had the configuration on his phone prior to joining this network. I’m offshore, without mobile data or another network for internet access.
-
Does SecurePass have an auto lock feature
This message is in the product guide, but I cant find how its done. Did you forget to sign out after using a device that is not yours?! This feature will lock the password manager with a PIN or log you out after a period of inactivity at browser level.
-
Bitdefender Stalled
I ran my Bitdefender on a full system scan. It got stuck on the Microsoft store app and stayed there for an hour or more. I shut it down, incomplete. This morning I downloaded the Bitdefender online scanner and it will not open! Any ideas?
-
VPN
I have some issues with the VPN I use, some channel switching causes information to leak, and CHATGPT says some weird things I've never said before. And I tried it and asked it to generate pictures, and it shirked responsibility Also, when did it become a Malaysian company? Why didn't I know about it? It was originally a…
-
This product is not available for this platform message Android
I have a Total Security subscription which includes Windows, Mac, Android and iOS. I had Bitdefender installed on my old Android tablet a Lenovo M10 and I've recently purchased a new Android tablet a Lenovo P12 but when I try to download it from my Bitdefender Central account I get the message This product is not available…
-
Bitdefender scan ends prematurely
Hi, I have a lot of files to scan. I let the scan run for over 2 days. Unfortunately, it is hanging up on something and closing the scan with an error. The second time I ran it, the scan just closed. I am now scanning each directory separately to narrow down what file/directory is causing the trouble. It might be a corrupt…
-
Help, I installed the app with the VPN on another country, can't install in mac
I installed the app on Android, and I bought the plan while my VPN was inadvertently on another country. I sent myself one of the invite codes and when I try to continue with the Antivirus Agent, it keept closing the window after I log in on the installation pop up. I installed again the app on my mac with my VPN on the…