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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Puedo cambiar de Solo Windows a Multiplataforma?
Buen día, Tengo la Suscripción de Total Security para 3 equipos Windows, pero quiero pasar a Multiplataforma ya que tengo 2 PC y 1 Mac, es posible? Gracias de antemano
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Bitdefender Dashboard
bitdefender how do i stop the dashboard appearing at startup on a mac
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How do I stop Bitdefender starting twice when I start up my Mac?
For some time, when I started up may Mac, Bitdefender just started quietly in the background. Now at startup, a window appears which I then close, but recently, 2 similar windows appear - the first one disappears automatically, but then the second has to be manually closed.
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One Click Optimizer doesn't clean up the junk files, and these junk files keep building up.
My desk top OS is Window 10 Pro. "One Click Optimizer" doesn't clean up the junk files, and these junk files keep building up. I tried to delete these files but Window required "Administrator" to access. I tried changing myself to "Admin" (which I am!) window still reject me. Please help. Please see the "word" doc.…
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Why is Bitdefender not updating?
Program prompts me to update. I do, and it just sits there doing nothing… forever. RTG
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How does Bitdefender handle archived files?
I was wondering how Bitdefender handles archived files (7z, rar, zip, etc.). When performing a deep scan, does Bitdefender extract these files to scan? I got a threat detection inside a 7z file when performing a deep scan using Bitdefender. When the threat is inside the 7z file, it is inert. However, for Bitdefender to…
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Can I have some help comparing the task requirements for my laptop to run Bitdefender Total Security
I don't know how to properly compare my requirements with the requirements of Bitdefender Total Security. Laptop requirements for me 👇 Operating System: Windows 11 Pro 64-bit Processor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs), ~2.3GHz Memory: 16384MB RAM Available OS Memory: 16114MB RAM Current Mode: 1920…
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Slovak language support or at least the ability to change languages on Android phones
Hello, It would be nice if Bitdefender could get Slovak language localisation support. It would also help if language change on android devices were to become available as Czech localisation could be understood by local users in Slovakia as well.
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Boot to USB and scan
Hello, I just acquired a used PC and would like to scan it with my Bitdefender prior to joining it to my home network. Is there a way for me to create a bootable USB with Bitdefender on it? If not, what is the procedure for rendering this computer free from malware prior to joining it to my home network? Thanks!!! -dh-
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Users lost write permission on any external USB device
After applying a huge gravityzone task called "Fix Security Risks" we are unable to write to any external device connected to any of our bitdefender managed computers. The reason is that "the device is read only". Even if we uninstall bitdefender, the issue remains. The device, however, is perfectly working on any other…
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Access to Google
I am about to cancel Bitdefender as it blocks all access to Google. I added the domain to the Exception list. if I turn off VPN, then I am able to login to my Google account and access Google Maps. Does anyone have a solution?
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Printing from Safepay
I am a longtime user of Safepay and have been able to print to a network printer (my default printer) the past several years. I am currently running Bitdefender Internet Security build 26.0.35.174. The last time I was in Safepay and printed successfully was May 10, 2023. Today I noticed I can no longer print to that…
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Stop it asking me to login often?
Bitdefender on MacOS asks me to login on multiple computers every few days. I am so tired of this that I am about to uninstall and cancel my subscription. Any way to stop this? I am not over my subscription limit in terms of installs. I have checked that multiple times. The login always works, but it keeps prompting me…
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Downloading signature databases
Hi I don't know if I'm writing in the right topic. If not, please move it to the right place. Question. Do Bitdefender developers plan to finally reduce the signature database in terms of weight in MB? Downloading dozens of MB (sometimes even 500MB) each time doesn't make sense, does it? First, it's a lot of data…
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Will VPN disable Bitdefender from remembering my passwords?
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Conflict with Filezilla FTP
Hi, when I have VPN connected I cannot upload to my web space using Fiezilla. If I disconnect then I can…!! Any ideas if I can fix this. Thanks.🤔
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Currys.co.uk website blocked with British connection or allowance on split tunnel
How do I disable connection if it becomes necessary to do so? Why is Currys.co.uk hostile to VPN's??
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Help on settings to improve speed/browsing
Today I installed Bitdefender Premium for the first time. It started off that sites could not be reached. Even Google reported : Hmmm... can't reach this page It looks like w3.google.com closed the connection (where w3 stands for www) A Google search may take up to some 10 seconds to show results. Usually I do not need to…
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👇look at this
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All USB stop working after the latest update
As of 2025-02-20 the latest Bitdefender Total Security update cause all USB ports stop working (Windows 10 22H2). I spent almost a whole day for trying reinstall USB drivers and cleaning up Windows. None of these steps working. However, when I uninstalled Bitdefender, all was fine again!!! To clarify problem: USB can't see…
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Users lost write permission on any external USB device
After applying a huge gravityzone task called "Fix Security Risks" we are unable to write to any external device connected to any of our bitdefender managed computers. The reason is that "the device is read only". Even if we uninstall bitdefender, the issue remains. The device, however, is perfectly working on any other…
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bitdefender (error code: -1105)
On our current laptop we had installed Bitedefener - free version. Running Window 10, Version 10.0.19044 Build 19044 I can find the build of Bitedefener we are running. It keeps returning the error code which means the update will not occur? Please advise what i can check to determin what action to take. Thankyou
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Update interval time bug
The auto game mod changes the bitdefender update interval time to from 1 to12 hrs but does not revert it to 1 hr when the game mod auto switches off ( after closing the game ):
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How can I protect my nephew, who has Down syndrome?
Hi, My sister-in-law has a 35-year-old son with Down syndrome who wants to have a smartphone. Unfortunately, he often ends up downloading the wrong things and visiting inappropriate websites. I have the Bitdefender Family Pack— is there a way I can lock down his phone to help protect him from harmful content? Thanks!
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What is the email address for consumer support?
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Why does manual VPN connection not work after hibernation/sleep? Win 11
I understand about the VPN not restarting automatically after hibernation or sleep. Mine flat out won't reconnect under any circumstances after hibernation or sleep. I have to restart the laptop every single time.
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Password data breach
On my Bitfender Central Security Dashboard Digital Identity Protection, it indicates that my email has been appeared in a data breach, with no other info what was revealed in the breach. How can I find this info?
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need offline installer
dear team , send offline installer curent update link
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Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
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Deepfakes!
Hi @Razvan C, this is @Flexx The link provided below on the Bitdefender blog only offers basic information related to deepfakes. Bitdefender's Stance on Deepfakes While Bitdefender excels at detecting malware and phishing links, deepfakes present a unique challenge. Currently, Bitdefender's primary focus remains on malware…