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New Gmail phishing scam exploits Google’s own tools—Here’s how to stay safe
A sophisticated phishing scam is targeting Gmail users worldwide, and it’s particularly dangerous because the emails appear to come directly from Google. This scam bypasses traditional security filters and can trick even vigilant users into handing over sensitive information. What’s Happening? Cybercriminals are sending…
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Introducing Bitdefender GravityZone PHASR – Dynamic Attack Surface Reduction
Cybercriminals increasingly rely on Living off the Land (LOTL) tactics — abusing legitimate tools and trusted applications to blend into enterprise environments. These tactics are now involved in 70% of cyberattacks, making conventional controls ineffective. Bitdefender GravityZone PHASR (Proactive Hardening and Attack…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Safepay not allowing access to bank website?
Since upgrading to Windows 11, I've been having issues with logging into one of the banking institutions I use. It works fine using Microsoft Edge, but not in Safepay. Other bank logins work fine.
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I keep getting the message "failure to communicate with Bitdefender Central App Service"
The solution given doesn't seem to relate to Windows 11, so I feel I'm left with a non-functioning Anti-virus system. Is there a solution that works?
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Bitdefender total security missing a process in taskmanager issue
Hi everyone, On one of my windows 10 laptops I had only 12 bitdefender processes running, I then rebooted and now I have 13 processes running while there are supposed to be 14 bitdefender processes. One of the "bduserhost.exe" processes is missing (only 3 are running), on my other windows PC's I have the normal 14…
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Rotating circles on websites
Last week i send an email to my newspaper company that i cant read the their newspaper on any browser like Edge, Chrome or new installed Firefox, all the time the website comes in a loop with a rotating circle. For a few weeks ago that wasn't a problem. I cleaned already the cookies, temporary files and history with the…
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Why does my VPN cause my internet email to show my email credentials?
when my VPN is on my email credentials window constantly pop up.
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How do I stop Bitdefender pop ups?
Again I am getting these highly annoying spam pop-ups on my screen. This time it's VPN I don't need. I have complained about this in the past and now it's starting again. I appreciate your anti-virus - but I don't want anything else. Why can't you accept and honor my express wishes? The ad says "say goodbye to annoying…
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No longer able to print in SafePay
For months now I haven't been able to print from Safepay. I've had Bitdefender for years and it used to work. I have a network printer that's website based currently and have even tried direct printing via a usb cable. Within Windows 11 Microsoft Edge browser on my laptop, wireless and direct usb cable printing work. Only…
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My laptop jams
Hi there everyone. My computer jams regularly and my task manager seems as the picture, many bitdefender tasks ongoing. Is it normal, can I have a 'fix' idea?
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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Bitdefender SecurePass isn't working on Chrome
When I create new sign ons or change existing passwords in chrome, the system is not saving them.
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Suspect someone has access to my router and network - help pls.
Hello As above. I suspect that someone else is using my network / router. I now have Bitdefender Premium…what function or toll could I use to identify if this is the case and if so block them. All help appreciated.
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Installation order and should I enable Secure Boot on upgraded Windows 10 - 11 installation
Good day, I am a BEST (Bitdefender Entpoint Security Tools) user with GravityZone. My installation CD is a Windows 10, but now that I upgraded my PC, it has a TPM (Trusted Platform Module) as well as SecureBoot capabilities. What I do is: Install & boot Win10 Disable updates Install Bitdefender (from a media device,…
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Installation Total Security fails - Slow internet connection
The installation of total security doesn't function. Every time the failure of "slow internet connection" occurs, but i have fast internet connection and tried it with serveral connections. I've a valid license and installed the apps on android succesfull. But installing on PC - Win10 fails always. Before i uninstalled…
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Bitfender VPN connection get stuck after new activation
Hi, I just purchased a new Bitfender VPN Premium licence. After installation and activation on my Mac, any attempt to connect to locations runs into an infinite loop and gets stuck. My internet connection is fine, and I have tried to install/uninstall several times, and restart my Mac. The same issue still occurs. I will…
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Menage exceptions
Hello I am trying to install a software and is nearly impossible. I did create an exception for the installer but the problem is on the process when installing it. The installer create a temp folder in appdata\local that rename it everytime with new name folder. I don't have the time to create a exception. If I try to…
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Access to https://www.googleadservices.com/
Hello, I recently switched from Norton 360 to BitDefender, and I am getting used to how this Anti-Virus and VPN works. One issue I can't seem to resolve is getting my VPN to allow access to "https://www.googleadservices.com/" For some reason, when I use Google Chrome and search for something, the first 2-3 sponsored…
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How to stop a site from displaying a bitdefender favicon icon
Hi I have several sites I've bookmarked and they keep showing a Bitdefender favicon icon and I'd like to stop that from happening. I've removed the Edge browser extenstion completely and turned off encrypted webscan, but nothing seems to work. Could you please provide some instruction on how to stop showing the bitdefender…
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Secure Pass vs Password Manager
Hola a Todos, era usuario a Password Manager desde hace un par de años y la verdad es que estaba satisfecho con su uso tanto en PC como en móvil. Ahora me han obligado a pasar a Secure pass y no hay punto de comparación, tener que iniciar cada vez que se abre el navegador la cuenta de Bitdefender, después la contraseña…
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Downloading signature databases
Hi I don't know if I'm writing in the right topic. If not, please move it to the right place. Question. Do Bitdefender developers plan to finally reduce the signature database in terms of weight in MB? Downloading dozens of MB (sometimes even 500MB) each time doesn't make sense, does it? First, it's a lot of data…
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Setting up Password Protector on a Family shared account?
I sent the link invite and shared and loaded Bitdefender on a family members android phone and will also add her computer. She uses a separate Google Fiber account. We set up her android cell phone first. I had to use my Bitdefender login to connect her phone, how do I set up her password manager, so her account passwords…
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False positive or positive?
Hello good day, I have this issue. So I download this game online on here https://github.com/Chokage/Fear-And-Hunger-Android-Application called fear and hunger, which usually is a PC/window game but got ported to android. when I finish downloading it I scan it using virustotal. All of the detection from other…
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How can I uninstall or permanently disable Bitdefender VPN?
Hello, I want to uninstall or permanently disable Bitdefender VPN because I already have my own VPN from other source. So, right now I don't need the Bitdefender VPN. Thanks
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As of late I get the following error message when browsing websites;
As of late I get the following error message when browsing websites; example: https://www.dha.gov.za/ { we could not verify the certificate: reason = wrongHost } I have done the following in Google: reset to default + deactivated extensions + etc. nothing has helped. Is this something to do with Bitdefender?
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Breach IQ - which personal info
Hello I received a breach notice that my email, phone, etc was exposed. Is there a way to see specifically (eg my actual email and phone number) which info is exposed?
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Bitdefender total security version 27.0.49.249 issue
Hi everyone, My bitdefender updated to version 27.0.49.249, I noticed 2 issues with so far. After the update installed I rebooted my PC and then after about an hour or so the tray icon showed a little yellow exclamation mark, when hovering my mouse over the tray icon I got a message saying "Action required: Add a valid…
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Why am I often getting antivirus settings modified/deselected by themselves ? ?
I've recently uninstalled and reinstalled Bit defender Total Security on my OS using the native tools to do that,I've set the av to perform scans of boot sectors and archives ( enabling the maximum limit of size for that last one to search all the possible ones ) but when I close the software and after a while check the av…
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Help on settings to improve speed/browsing
Today I installed Bitdefender Premium for the first time. It started off that sites could not be reached. Even Google reported : Hmmm... can't reach this page It looks like w3.google.com closed the connection (where w3 stands for www) A Google search may take up to some 10 seconds to show results. Usually I do not need to…
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SecurePass Just spins in Microsoft Edge
Hello, I installed the SecurePass extension om Microsoft Edge and pinned it to the task bar and when I click on it an Icon just spins. I got it to work on Chrome and have not yet tried FireFox.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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Sky Go Desktop Application
Hi, is there a solution to allow the SkyGo desktop application to work via BD VPN. I have added the application to the split-tunneling bypass list, however it still fails to connect to the service. If I disable the BD VPN, SkyGo will connect and allow me to watch the avialble TV programs. I have also added sky.com to the…