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Quick Scan
how often does quick scan run? I installed total security on 7/2. The last quick scan was run 7/3, three days ago.
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Total Security Or Family Pack
Hi I need to know what of this two antiviruses is better. Thank you so much for answering. Best regards.
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[escalated to developers] On-access Scanning Is Disabled, Status: Not Started
Hi, Bit Defender 2014 has been running fine on my Win7 (64bit) system fine for a few months now until today. I got a Critical Issues notification and the message "on-access scanning is disabled". I have tried clicking on start to fix but this shows that the operation has failed. I restarted my laptop and tried to update…
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Something Against Steam?
Come on guys! I've been using Bitdefender without issue for a long time, and suddenly you flag two separate Steam games as Trojans on two successive days? First, it was Shadowrun Returns on Thursday, and then Expeditions Conquistador on Friday, and again today. In all cases, it flagged the executable file as infected. I…
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Bitdefender Avc And Behaviour Missed A Ransomware
hi, Bitdefender AVC, IDS and On Access Shield on MAX failed to detect an EXE ransomware that totally encrypted my files " /> . this shows that the viruses have truly evolved and are capable of escaping Bitdefender AVC and B-have technology. I have uploaded the sample to Malware submission and i never expected this kind of…
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Luhe.lockscreen.a
I've been running Bit Defender for about 15 months now. During that time two rootkits have found their way into my laptop with no detection from bitdefender, but today, I discovered that your product missed Luhe.Lockscreen.a trojan. My system was running like a dog for the last few days. I checked bitdefender was…
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How Do I Stop From Detecting Cookies As A Threat?
Every time Bitdefender antivirus plus does a scan it always says threats found then deletes a load of cookies. As cookies are not really a threat how can I stop Bitdefender from detecting them? I've checked settings but can't find an option to stop checking for cookies.
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Question About Active Virus Control
Hello, I read the manual but still in doubt as to what exactely it does. Does setting it to maximum affects performance and/or other scan tasks such as on demand, on access, system scan? Thank you!
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Laptop Mode A Security Risk?
Just got anti-virus plus. Noticed that it has a laptop mode it switches to automatically when on battery. Problem is that it doesn't auto update when in laptop mode. If I spend most of my time on battery then isn't laptop mode a security risk due to it not receiving updates? Also does laptop mode really make a difference…
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Pc Slower With The New Solutions
Hello, is anyone getting very slow pc running with the 2014 antivirus? I have 3 systems totaly diffferent, one on XP, one on Vista and the other one on W8. All systems have at least 3Gb of memory. Sometimes when I'm coming back from game mode (I found out how to make the problem), the hard drive start rushing hard without…
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Help! Win 8.1 Stuck In Rescue Mode
I entered the rescue mode but then when i restart my laptop it stuck in rescue mood. I tried both option shundown and reboot but it does't work it appear like this. Black screen Syncing all filesystems. Disabling swap space. Killing all process. Terminating all process. Unmounting all filesystems. Shutdown in progress.…
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Trojans And Melaware Inside Vlc Media Player Download Or Not?
Guys what is the truth about Trojans being found inside the VLC media player / download? I hear all kinds of stories on the web. Does anyone know what is going on here?
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On Access Scanning Disabled Won't Turn On
Hello! My name is Christian and I have had bitdefender for about a month now and I have to say its good but Just about a day ago some Reason my bitdefender got turned off and I have no clue how to turn it back on I disabled windows Defender and I tried reparing the Bitdefender in the menu but it comes up at failed and I…
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Stop Scanning Dvd's
How do I configure Total Security to stop scanning DVD's (game discs) when I put them in? It completely takes over and stops any attempt to install the game or run it if it's already been installed (a none Steam, Ubisoft or Origin game that is - that requires the game disc to be in the drive in order to play it). While I…
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Ancestry.com Java ****** Blocked By Bitdefender
On Ancestry.com there are a number of Icons used to load database information via java ****** in a dropdown list. Two of these are now being blocked by Bitdefender. One lists messages people have sent to you and the other lists recent Hints ancestry has found for you. These stopped working in the last week or so. Others at…
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Bdagent.exe High Cpu
Hello I'm using bitdefender antivirus plus after about 2 hours, bdagent.exe use a lot of cpu (about 25 percent). what should i do? I don't install any other security program even turn off windows firewall. Bitdefender support tools just gets stuck at the beginning ("Executing tools") and never ends the process in both high…
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Usps Or Flash Update Virus
Hi, I am using your Bitdefender Total Security solution that doesn't say "New" anywhere so I am not sure about that. I am a bit surprised that after getting an email telling me that I had a package that couldn't be delivered until I printed out something and since I have been having a lot of issues with just that I fell…
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Prompt For Action [again]
I need to know, when the new version of Bitdefender antivirus is released, if there will be prompt for action if an infected item is discovered? Feature Request - [escalated] Prompt for Action - Dated July 7. 2012 (almost 2 years ago) http://forum.bitdefender.com/index.php?showtopic=35631
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System Restore Won't Work In Windows 8.1
Hi guys Despite turning off all the Bit Defender switches to disable the program, System Restore keeps telling me that it was unable to work. Is there a way to do this? I'm running Bit Defender Antivirus Plus. Maque
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[solved] Avc3.sys Error Causing Bsod Win 8.1
Hi all, I've experienced the following on 3 different 8.1 (HomePremium / Pro) machines using Bitdefender Internet Security last weekend: Windows installs updates, after a reboot all pc's have a BSOD Error in nonpaged area avc3.sys So i've removed bitdefender completely using safe mode. After a reboot I install the latest…
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Is This Normal?
During the scanning phase, there are many BitDefender icons in the system tray. Is this normal? Everything on the scanned drive grinds to a halt. See image I am using Bit Defender Total Security 2014. On Windows 7 professional Intel i7 32GB PC
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Bd Av+ At Boot Up
Noticed my PC a bit slow booting up so I disabled the four BD modules listed at start up. This shaved about 45 seconds from my boot up time. Is this normal operation for BD AV+?
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Bitdefender Not Detecting Rootkits
" /> bitdefender does not detect rootkits at all. i had several rootkits which could disable all antiviruses except bitdefender. it even stopped MBAM. i had to install MBAM in chameleon mode which then detected the virus. Log of MBAM: Registry Keys: 60 Trojan.Agent.CMO, HKLM\SOFTWARE\MICROSOFT\WINDOWS…
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Can't Restore Deleted File
Bitdefender automatically deleted a file without any option to restore it. Where is the option to restore a deleted file? I am not happy with this at all. I cannot submit this file to find out if it was a false positive or not.
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Improve Zero-day Malwere Detection(avc And B-have)
Since i like playing with viruses on vmware i tested bitdefender with new malwere (from virussign free-list) and Avc or B-have didn`t stop the malwere.I observ that the malwere in the virus signiatur database is blocked ,new threats don't.Please improve those features ,they are very useful and important.
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Cbs Sportsline Live Scoring Not Working
A couple of weeks ago I went from another Company's antivirus program to BitDefender Antivirus Plus. CBS Sportsline live scoring use to work but since I've installed BD it no longer works. Anyone else have this problem with hopefully a fix? Art
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Bsod Acv3.sys After Turning Off Pc
Hi, today i turned on my PC and could not get in my Windows account. Every time i started logging in i get a Blue Screen of Death with the information in this same topic: http://forum.bitdefender.com/index.php?showtopic=38093 Is there anything i can do? I have now de-installed Bitdefender and can use my PC. Once i install…
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How To Disable All Bdis 2013 Av Options
I am having trouble with Acronis ATIH2013. Acronis says PC av software is a know issue/cause with crashing this program. I know I can boot to 'safe mode'...but unfortunately ATIH2013 will not run in safe mode ? How can I stop all BDIS2013 av activity while running the ATIH2013 program in regular windows...NOT safe mode ?…
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[solved] Disabled "scan Http Traffic"
Hello, just a couple days ago I started receiving a message that the webhost I maintain my website at was automatically blocked for phishing..... I thought nothing of it as I simply ignored the message and clicked forward to bypass. Now Friday evening came along and as I was going to perform one of my many daily updates I…
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Still No Rescue Mode
Rescue Mode is still not functional after the latest update. Are you still working on a fix for this for the people who have this problem, or is it just being swept under the rug similar to the Ghost Traffic problem? I have done a remote session and submitted all the info as requested but months go by without any…