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Cannot Delete Files In Recycler
Hello, I have a challenge regarding the RECYCLER directory. I have BD Internet Security 2008. Here is the information from the scan I just ran: BitDefender Log File !!!!! Product : BitDefender Internet Security 2008 Version : BitDefender UIScanner v.11 Log date : 22:08:57 16/02/2009 Log path : C:\Documents and…
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Unknown User
Bitdefender shows HsUser_Iwd9iB2EsMC in the vulnerability scan. The user does not show up in the control panel or the log in screen. I want to know where it came from or is it harmful? Also if i leave vulnerability check monitored it shows that it is disabled. I cannot click the fix button. I've run a manual vulnerability…
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Problems With Email Scanning
I have just spent 4 or 5 days installing BD 2009 AV on 6 computers. I can't tell you how disappointed I am with the results. I am considering uninstalling it from all of them. The problem is in the email scanning. When I try to download my emails, several hundred a day on one account, my PC freezes while they are scanned.…
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Still Within Current Subscription Period But Won't Be Renewing.
Bitdefender, although basically effective , is laughable when it comes to user control over heuristic analysis - essentially, despite configuration options, it typically deletes files it perceives as threatening even if you have chosen to ignore (never mind highlight) potential threats. I have raised my concern over this…
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Issues Bd 2009 & Vista 64
I have ran BD 2009 with pretty good results on Vista 32, however I just recently reloaded my machine with vista 64 to take advantage of more ram and I have started noticing issues where "VSSERV" service will stop running or the security center console will not open. Does anybody have any those on these issues.
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Playstation 3 Streaming Issue
Hello. Does anybody know how to configure BitDefender Internet Security 2008 (BDIS 2008) so I can stream pictures, music and video files to my PS3 using TVersity Media Server? I keep getting DLNA network erros no matter what I do. I've tried to set up so many different rules but to no avail. Turning off the firewall solves…
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Total Security Vs Gamesafe
Hi all! I happen to be the owner of a current and running subscription for Bitdefender Total Security 2009. Ive used Bitdefender for years, its always been the best for me. I just ran across a new Bitdefender product called Gamesafe. Im a major gamer, so I had some questions for the Bitdefender staff. I want to know-What…
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Cannot Click Fix Button To Scan For Malware?!?
Many many problems with BD IS 2009. This thing use to freeze my Vista 32 all time time. Now it's not freezing (at the moment) however since the fresh BD install it indicates that I have not scanned my computer for malware. Problem is when I click on the "Fix" or "Fix this Issue" button, nothing happens. It never starts…
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Uninstalled Bitdefender Have Given Up
Have given up too, After using previous Bitdefender versions with pleasure the 2009 Range has to be the Worst AV produkt there is on the Market. And I am really sick and tired of uninstalling and reinstalling this crap every week! So finally Enough is Enough ,I have been trying to work with Bitdefender Total Security for…
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Unable To Connect To Scanner
I often scan my computer manually...but yesterday while I was performing a "scan memory" option... this note came out at the bottom left of the scan window,just above the progress bar... and its not just the "scan memory" option but all! "Unable to connect to scanner" what does this mean?
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Problems On Bitdefender For Win7
I install Win7 beta(64 Bit) and Bitdefender IS 2009.But Bitdefender cannot update automatically and an error occur. I hope to get the support.
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Live Messenger Display Pics Won't Show
I recently installed Bitdefender 2009 Total Security, and since I have installed it my Windows Live Messenger display pictures of my contacts have stopped showing. I have read that with Zone Alarm's security suite a similar issue has occurred with some people. Might anyone else have this problem or know a solution to it? I…
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[pending]bitdefender Antivirus 2009 Locks Up My Computer
I recently uninstalled bitdefender antivirus v10(worked great), and installed antivirus 2009(using windows xp). It seems to run fine until I use programs such as windows media player or roxio creator or put a disc into the dvd drive. Everything freezes up. My dvd drive will also not recognize any disc put in it. I have to…
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Trouble Tickets Are 3 Months Old,,, Time To Start Sending Letters To Hq In Romania.
Been a huge fan of total Security 2008 and still want to use TS 2009. I'm not happy with BD staff or support..(lack of) So here is my story..... I went over to Vista in March 2008 and I had to uninstall TS2008 and move to Total Security 2009. Thus my issues began. After months of fighting it (vista and BD) I decided to…
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Solutions And Options
Hello, It’s been almost a year since I’ve needed to post on this forum and I just dropped in, to see how things are progressing since my last visit. I see there are some old and some new volunteer moderators on the forum. KUDOS to you all! You occupy valiant and extremely frustrating positions. Why you guys do it, I’ll…
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Bitdefender 2009 Total Security No Icon In System Tray
I am aware of the other thread with this problem however i have tried them steps and it didnt work also im using 2009 not 2008... anyway my bitdefender has been working fine until today where bitdefender stopped appearing in my system tray. Everything is on as its in the task manager and also if i open it, it says its…
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Unable To Detect Other Computers On Network
I am unable to see and communicate to any of the other computers on my home network. Prior to installing the 2009 version everything was hunky dory (Bitdefender Internet Security 2008). Now I am unable to connect using explorer (in vista) or by using Network tab in Bitdefender. It shows my host computer but nothing else. I…
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Windows Keeps Saying Bitdef Out Of Date...
yes, i tried searching and couldn't find what i was looking for ... Basically i installed it and windows security center says that BitDefender is out of date. i did the update and it didnt fix it. BitDef says its up to date on the dashboard. whats the problem here? i have it installed on 2 machines, one with Vista and the…
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Strange Issue
Alright, I've tried searching the forums, maybe I'm not wording it correctly. . . I'm running BD 2009, and for some reason, no matter what I set the scheduler to, it attempts to start a scan literally every five minutes while I am using the computer, unless I turn game mode on. Anyone else have this problem, and if so, how…
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Bitdefender Threat Scanner - Problem
Hi, Have BitDefender 2008 on three machines (3PC for 1 Year license). One of the machines has started to get a "disk full" error, and I've found the problem to be that the "BitDefender Threat Scanner" (D:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner) folder is 9.19GB's. The main dates that there were…
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[open]bitdefender Does Not Start
Hi I'm using BD v.10 Internet Security. I just formatted my laptop and installed bitdefender again. It seemed to be ok, but when I rebooted I noticed BD does not show up in the system tray. It stills update itself... But then I went to Control Panel / Administrative tools / Services and I noticed the Bitdefender Virus…
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Bitdefener Is Suck!
I forgot to set my external harddisk as exclusions. When I just installed a software, then I open the crack folder. BitDefender just directly delete my crack file. I have no choice to turn off the real time protection and download the whole software+crack again! One more thing, BitDefender is more ######! Kaspersky is…
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Support For Windows Sp3
I read today that Microsoft is ending support for SP2 in April 2009. So it looks like I will have to install SP3, which I have avoided doing until now. Does BitDefender support SP3? Anything I should look for when I install SP3?
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Files Could Not Be Cleaned
I am using Windows XP Home, Bitdefender Internet Security 2008, and Firefox 3.0.5 After the daily scan I am getting this message on the page Anti-Virus Scan---Step 3 of 3 “760 (the number keeps increasing) files could not be cleaned so your system is not virus free. More details on www.bitdefender.com” I, of course, want…
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Problem Help Required
I`m new to this forum. I`m using Windows Vista & Fire Fox. I have just installed Bit Defender Total Security 2009. They problem i`m facing is. 1. Automatically my pc gets restarted in a day 5-6 times. 2. Even 5-6 times in a day Mozilla Fire fox crashes. 3. In scanning if any file found with Trojan/Virus Bit defender…
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I Do Not Want To Renew Bd. How Do I Stop The Autorenew Subcription?
I sent BD customer support telling them I want to stop the autorenew on my subscription but all I got was this response: "If you require the assistance of a Customer Support Team representatives, please review the below information so that we can help you with your question(s) as fast as possible. If you have DOWNLOAD,…
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Vitual Pc 2007 Problems With Bitdefender 2009
I have running vista and xp home edition on Virtual PC 2007 and have a problem to connect with internet i must disabled the firewall of bitdefender 2009 in vista. Have someone a solution for this problem?
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Problem ( I Think )
I don't see the File and Network Activity scan bars. It's just blank. I would like to know if it is a problem not being able to see that. I tried reinstalling and does not work either. I some how get this error "You have entered a link to a website that the administrator does not allow links to" So I can't post the image.…
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Saving Updates
Hi , can i save and use the updates that BD installs automatically for future reinstallment ?And where are they located ? Thanks.
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The Guarantee - I Want My Money Back
I simply want my money back for a product that does not do what it should and is unfit for purpose. I purchased Bitdefender because of very good reviews - and the offer of a 30 day money back guarantee clinched it for me. I have made contact with the Support three times now to no avail. Here is the second email. The third…