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How To: Automatic Subscription Renewal Cancellation
When I purcahsed BitDefender Internet Security the terms and Conditions explained that I was agreeing to Automatic Subscription Renewal of the product at the end of 12 months (i.e. payment would be taken automatically). It also said that I could cancel this once I had completed purchase of the product and that instructions…
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Any Solution To The Garena Problem?
For those who are unaware while you have BitDefender Internet Security 2009 installed you are unable to play Warcraft III games through Garena. BDIS 2008 did not have this problem nor does any other anti-virus software (with a few exception in the past which have been resolved). As far as I know the problem is due to BD…
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Update Issues
I have Bitdefender 2009 on 3 desktops in my home. They were purchased as a package. On one of the PC's I get the critical warning that my virus protection is outdated. When I click fix this issue nothing happens. On the other 2 it appears to work when you re-open the program but it sure would be nice to have an on-screen…
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Control Automatic Scanning
BitDefender Internet Security 2009 v. 12.0.11.4 continuously starts scanning and causes a message box to appear that states that "The scanning process was not started in the required time interval. Press OK to close the BitDefender Antivirus Scanner". If I leave the computer on for a few hours there will be about 15 of…
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Hard Drive Filling Up On It's Own...
I have had many issues since installing BitDefender AV2009, but this last development takes the cake. I found my computer showing "Running Low on Disk Space C:\" error messages, out of the clear blue! When I try to remove some programs, I get error messages telling me there is not enough harddrive space to uninstall any…
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Windows Update With Bitdefender
does BitDefender prevent windows from updating? ive NEVER had a problem updating windows untill i yesterday. i installed BitDefender this past weekend. Im wondering if it's blocking Windows update at all? Please anyone help. thanks.
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Internet Slow Down?
seems like ive had nothing but problems with Bitdefender so far. heres the latest: my internet is REALLY slow. and most times it will tell me "address not found" and to check my network settings. tried resetting my router and nothing has changed except for the fact that installed this antivirus. any way around this?…
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Bd Total Security 2009
Hello. I recently installed Bit Defender on my virtual machine (to have a look at it before uninstalling my previous Internet Security suite) and everything worked out fine, everything ran correctly and there was a taskbar icon. I uninstalled Norton 360 v2.0 on my real machine then installed Bit Defender Total Security…
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How To Allow Downloads Of Executable Files?
I am using BD Internet 2009 (running XP Pro service pack 3). Since installing it, I have been unable to download any files with the suffix .exe I realize that this is generally a good thing (for example, as it prevents executable virus files from being installed). However, I am being blocked from downloading software that…
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I Have Problem With My Bitdefender 2008
i have problem 2 problem... first im using bitdefender internet security 2008 3 users..... after i install at my bitdefender all user using ubs can access my server system.... any solution??? second after i install bitdefender i update and restart the update have disabled..... i already uninstall the bitdefender several…
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Windows Vista And Bitdefender Question?
I have Bit Defender Total Internet Security 2009. I purchased 5 licenses, installed 3 of them on Windows XP Professional machines, and it works perfect. I installed the other two on Windows Vista Home Edition machines, now most of the time Bit Defender runs fine, but sometimes it won't open. If I try to click the icon in…
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Cannot See Network Printer
Hi, I have been running a network Printer (HP Laser Jet 3055) on my home network (BT Homehub 2.0) for some months. I am running Windows Vista with SP1 instsalled. However, I have just changed my Antivirus softwere to BitDefender Internet 2009 and now I cannot see the printer on the network so I cannot connect wirelessly.…
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Antivirus 2009 Causes Hang On Restart
Hi, I just installed the evaluation version of anitivirus 2009, it requested a restart to finish instalation and now my PC hangs on the Windows XP Logo screen, the blue bar infinately scrolling by. I take it that it placed something in the boot sequence that my computer isnt liking? I can start in safe mode. Can anyone…
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Bitdefender Total Security 2009 Scan And Update Issues
I've been using the BitDefender 2009 Total Security for about a week now and I'm having 2 issues. First the auto updates will stop working randomly. It will work for a while then it will just stop updating. But it updates fine if I do it manually. Secondly, the scheduled over nite scan will not work. I tried to set it to…
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Bd Internet Security V10 Deep Scan Problem
Hi all, I started a deep system scan this morning. the scan stalled at 71% complete.Not only did the scan stall,so did my machine. In fact,I had to use the reset button to get it going again, as the mouse did not repond,and ctrl+delete to bring up the task manger did not work either. The program hung while scanning…
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How To Disable "file Sharing" And "network Discovery"
I am using Bitdefender Internet Securtiy 10 on widows Vista Business. I have noticed that I cannot stop "Network Discovery" and "File Sharing" !! This is not good since I use a public LAN in campus library and my PC is visible for everyone. If I use windows firewall, I can disable "Network Discovery" and "File Sharing" in…
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Important For The Admin
We as a Bit defender customers could not under stand for what is this forum, if we as customers could not get any answer from the company which supervising this forum. I thing there must be a solution on the net that we could contact it to fellow the manipulation which has been mad by the company or the person who issued…
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Firewall Problems
Hi, for the last few years I've used Bitdefender AV and been really pleased with it.Its been excellent and I've never had an issue or problem in all that time. I had always used Zone Alarms free firewall along side it and this combination worked well until a recent update by Zone Alarm, after which the two programs…
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Bd 2009 Blocks Internet Connection
Hi, I am using BD Total Security 2009. At home I connect to the internet via wifi router. It works fine. But when I try classic cable connection at school, it just does not work. It sends packets, but does not receive any. I tried to turn Firewall of and even turn whole BDTS off. It did not work. I had no problem with…
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Xbox 360 Firewall Connection
Hello.. I am trying to access my pc via my xbox 360 and I am getting stuck with a firewall issue I believe. I have been reading past forums and none of those suggestions helped my cause. I have been checking microsoft websites and they say I need the following ports open. I am not sure how to handle this. Please Help!!!!…
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Update Internet Security 2009!
Hi, I bought the internet security 2009, there was a problem that the firewall could not communicate with the virus shield, then I solve this problem by using the repair option on the database, at that time I was able to update my Bit Defender. Now I am not able to update my Bit Defender although my Bit defender is…
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Critical Error On Startup
I am running BitDefender Total Security 2009 on Windows XP MCE (all updates installed). Every time I start my computer I get a critical error that terminates bitdefender and it won't restart. Here is the error: BitDefender Threat Scanner: BitDefender encountered problems while processing the files below:…
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Unable To Connect To An Open Wi-fi
Hi I'm using Bit defender business client, intalled on my laptop by my company. It works just fine but at home i have a hotspot wi-fi connection. it's open and free. When i try to connect to it bit defender just block every network communication cause it's unsecured. It says i can change the zone to trusted if i want but…
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Virtual Pc Unable To Get Through Pc Bitdefender Firewall
Hi, I have a number of different Microsoft Virtual PC 2007's, each running different operating systems & each one is having trouble accessing the internet through my physical PC Bitdefender Internet Secirity 2009 firewall...I have tried adding the virtualpc.exe via firewall advanced with no effect. If I switch of the…
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Bitdefender Surprise
I tried Bitdefender gallantly last year over a period of 2+ months and never got it to work. So eventually I gave up and downloaded an evaluation copy of PC Security Shield and it worked great with absolutely no problems. Now today after installing a third computer to my network I wanted to add another license of PCSS.…
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Bd Needs To Function After Expiration!
This is the ONLY AV software that I have used that will NOT protect your computer AT ALL, all services shut off, when the program expires!!!!! During this economy, we are struggling for money and we opted out of resubscribing. Figuring the AV will still protect us but we won't be up to date on the definitions. THATS BAD…
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No Icon In System Tray
i am running windows xp service pack 3 and bitdefender total security 2009 has never displayed the icon in the system tray. it's driving me mad. i have read the other threads on this but none of the solutions offered have worked. everything seems to be riunning ok it's just having the reassurance of wseeing the icon.…
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Bit Defender Internet Secority 2009
Hi I'm new to this but can you suggest or do you have any preference on which one I should pick and how often? I'm using Bit Defender Internet secority 2009 Thanks Martin Deep System Scan Full System Scan
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Error Report @ Outlook
I have purchsed a 5 user licence for Internet Secruity 2009, on 2 computer that are running Windows XP Pro, and Outlook 2000 the same message appears everytime outlook is closed "Bitdefender Outlook Plugin has encountered a critical error!". As well as that problem, the toolbar in outlook will not go away. Tried changing…
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Invalid Md5
Ok my pc has been auto updating fine until about a week ago, when i update, the update starts then i get invalid MD5, i decided to leave it a few days and go with the manual update however i still get invalid md5 eror.... any ideas how to fix this ?? thanks