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Expired Subscription On Correct Email
I have an expired subscription on the email I want to use and an active subscription on an email that I want to change to the expired subscription email. How do I do that?
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**BEWARE** the 'bonus' offer....
I'm infuriated by the renewal process - EVERY year.... I recently received a renewal 'offer' from Bitdefender with the Subject line: "Strike while the savings are hot"... in the body of the email was this wording: "Renew your subscription early and save big on Bitdefender, named "Outstanding Product" by AV-Comparatives."…
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Delete old email Central Account please as new one created
Hi Hope someone can help here I subscribed to upgrade package, now using a new Gmail account which is safer. This is working well and no problems....... Instead of changing the old account below I just created a new one: My old account, with a previous old email address not required now, had previous subscription which…
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Please CANCEL my subscription!!! Helen Lacko
i HAD a subscription with Bitdefender - I was NOT happy!! When it came time and the "free" period was up and I had PAID for my subscription for the year; I couldn't activate the Checkout subscription that was given to me!!
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Central Login Looping
When attempting to log in into my bitdefender Central, the log in goes into an infinite login loop.
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Upgrade from Internet Security to Total Security
I currently have a subscription for BD Internet Security, which is valid for Windows devices only. The subscription was renewed in November. Is it possible to upgrade/change the subscription to Total Security so that I can cover additional Android devices? If so, how do I do this?
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Activation problem
Hi all, iam getting sick of the difficulty to activate bitdefender. Bitdefender central sais currently active subscription, while bitdefender tells me i only have so many days left of my free trial and offers a buy now window. It dosent give me the option to enter any activation key. Any advice please.. Nic
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Abo
Hallo Ich habe 30 Tage Bitdefender Security getestet und sehr zufrieden mit dem Produkt. Gibt es auch als Monats Abo mit 5 Geräte?
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Password Manager new account set-up
When setting up a new account for password manager, two items need assistance. 1 - What is the title feature for when it does not display on the list of accounts? Would be great and easier to follow if that would be the list name. 2 - When setting up an account, after filling in the title, URL, usename, and password, there…
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Why when I want to renew my licence I am sent to buy product instead of entering the activation code
?
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Family pack
I just purchased 2 family pack subscription 15 devices for 2 yrs but now I see it indicated for1 household. So if I add my father in laws laptop which is not in the same household, I guess it won't work.
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How to install VPN app on Android/iOS by link?
Central allows creation of shareable links to install subscribed apps on mobile devices. The "Protection" app for mobile installs, and is automatically assigned to the Central subscription. ✓ The "VPN" app for mobile installs, but is NOT automatically assigned to the Central subscription: the user is asked for the Central…
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I want this devise
Device is deleted, i want back my device
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How to download Invoice
I'm still not sure if this is intentional or due to incompetence, but I'm trying to download the invoice and after using the help section and following the steps provided (https://www.bitdefender.es/consumer/support/answer/82588/), there is no 'My Payments' tab visible. I have downloaded invoices before, but could someone…
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Adding 1 year gift license to a still 1 year subscription
How can I add the one year gift for Total Security to the year I already have (about 385 days remaining), thanks.
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One of my bitdefender Gravity Zone license is missing
I was add new Gravity Zone license in portal but my old license is missing, how can i contact the support or how to solve.
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Billing from two sources
I just realized that I am paying for Bitdefender VPN through my Apple Subscription as well as directly through the Bitdefender website. One expires in May and the other one just renewed at the beginning of December. How to I get a refund from one account or the other?
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email problem
i no longer have my registered email to bitdefender so i am unable to login to central i need to give my new email to bitdefender so i can login i was able to speak to someone last month via chat but nothing has happened hope someone can point me in right direction regards steve
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Why renew subscription when it has been cancelled
I was stopped 54.99 the other day and this in my opinion was against the law. have been in touch with PAY PAL and awaiting the outcome. I have had nothing but trouble with this scecurity I am 81 years of age and have fuel bill to pay and they stop me that ampount what is wromh with these people.
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Question About Vulnerability scanner
Hello there i just have a simple question about the vulnerability scanner whenever i scan it works perfectly fine and normal but when i click fix it freezes/crashes especially when clicking fix now on operating system things.
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Why does my activation code not work?
I've received my activation code but it doesn't work :( I've tried many times but still nothing.
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Account info
1) How come I am regularly told that I am using the wrong password? I reset the password to exactly the one I have used and know to correct and can then enter the site. 2) But there I get conflicting information on the same page - see screen grab:
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HOW DO I NAVIGATE THIS MAZE TO CANCEL?
I have been trying to process a subscription cancellation for OVER 1 hour. The process goes in loops without success. A search results brought me to this forum with instructions from 2022. However, the options stated in the instructions do not match the pages presented to me. When I click "My Subscriptions" ... Payment…
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cancel auto renewing
HI. if i delete my account do i stop bitdefender from auto renewing my account and stop it from charging me? cause ive been unable to cancel auto renewal in my panel
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How can I update my email address
I no longer have access to the email address with which my Bitdefender account is registered. Recently I had to format my PC and need to reinstall Bitdefender. However, it keeps sending verification email to my old email to which I do not have access anymore. How do I get back my subscription to my new email address?
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When do I receive my activation-key of code?
I purchased and paid for a license via my bank account on December 4, 2023, but still did not receive an activation code. When can I expect that?
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Premium security
Hello. I would like to go from total security to premium security but I cannot seem to locate this in Google Play store is it there Motorola hyper one android 11
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Installing antivirus plus on a second device
I'm trying to install antivirus plus via the install on another device link but instead of installing the new subscription it opens up my old total defender subscription which lapsed over a year ago. It seems like the installation picks up my old credentials and not the new ones from my sibling. The download link has my…
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1008853616
wanneer krijg ik antwoord op mijn vraag? de opmerking blijft nog steeds zichtbaar van je gebt nog 4dagen en uw abonnemt verloopt , heb al verschillende keren mijn nieuwe licentie ingegeven graag antwoord aub met dank
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Could someone plz tell me how & where to get a new activation code.
As mine does not work on my phone or my tablet I bought a yr for 5 items and I can't set up anything right. It says I can get a new one but I can't find where. Anyone plz can you help me plz ?